Question 1

Distinguishing the advocate and broker roles from each other is&#10;A) a focus on the recipient of services.&#10;B) administration versus community involvement.&#10;C) the assignment of front-line of administrative duties.&#10;D) an emphasis on the degree of involvement.

Accepted Answer

The distinguishing factor between the advocate and broker roles is their focus on the recipient of services. Advocates work directly with and for the individual, promoting their rights and needs. Brokers, on the other hand, act as middlemen between the individual and services, finding and directing them to appropriate resources.

Question 2

The criterion used by clients and workers to make choices is&#10;A) valuing.&#10;B) prizing.&#10;C) helping.&#10;D) philosophizing.

Accepted Answer

Valuing is the process of weighing the importance and worth of options before making a choice. It is the most likely criterion used by both clients and workers as it considers their personal preferences and circumstances. Prizing is the process of placing a high value on something, but it is not as applicable to decision-making as valuing. Helping and philosophizing are not related to the decision-making process.

Question 3

The difference between front-line workers and administrators is basically one of&#10;A) client contact.&#10;B) budgets.&#10;C) education and training.&#10;D) job title.

Accepted Answer

The main difference between front-line workers and administrators is their level of client contact. Front-line workers are typically the people who directly interact with clients and provide services, while administrators are responsible for managing the resources and overseeing the work of front-line workers. While there may be differences in budgets, education, and job titles between these two groups, their level of client contact is the most significant factor distinguishing them.

Question 4

The roles of mobilizer,networker,and planner are part of the responsibilities of&#10;A) administrative work.&#10;B) community work.&#10;C) direct service.&#10;D) the generalist.

Accepted Answer

Mobilizing, networking, and planning are all key components of community work, which involves working with individuals and groups in a community to identify and address social problems. Community workers often act as advocates and facilitate collective action to promote social change in their communities. While administrative work and direct service may involve some elements of mobilizing or planning, neither focuses as heavily on community engagement and collaboration as community work does. The generalist refers to a social work practice model that emphasizes a broad range of skills and knowledge across multiple fields, so while these roles may also be performed by generalist social workers, they are not exclusive to this approach.

Question 5

One of the largest categories of specialists is&#10;A) counselors.&#10;B) physicians.&#10;C) social workers.&#10;D) volunteers.

Accepted Answer

The answer of One of the largest categories of specialists...

Question 6

Which of the following is the process that assists helpers with understanding their own attitudes and feelings?&#10;A) self-awareness&#10;B) clinical judgment&#10;C) congruence&#10;D) ethical intergrity

Accepted Answer

Self-awareness is the process that assists helpers with understanding their own attitudes and feelings. It involves reflective practice, where the helper examines their own thoughts, beliefs, biases, and emotions that may impact their interactions with clients. Self-awareness helps to ensure that helpers are not projecting their own issues onto clients and are able to provide effective support. Clinical judgment, congruence, and ethical integrity are also important in counseling, but they do not specifically involve the process of understanding one's own attitudes and feelings.

Question 7

Providing services for people who need ongoing support of some kind best describe the role of&#10;A) advocate.&#10;B) broker.&#10;C) caregiver.&#10;D) mobilizer.

Accepted Answer

A caregiver is someone who provides ongoing support for people who require it. An advocate is someone who speaks up for and supports the rights of others, a broker is someone who connects people with services, and a mobilizer is someone who works to bring about social change.

Question 8

Discuss three ways to categorize helpers.&#10;PG.168-169

Accepted Answer

The answer of Discuss three ways to categorize helpers.&#10;PG.168-169...

Question 9

All but ONE of the following responses are examples of empathy:&#10;A) &#34;You miss your family.&#34;&#10;B) &#34;Twenty years without parole is along time.&#34;&#10;C) &#34;It must be lonely at times.&#34;&#10;D) &#34;I feel sorry for you locked up day and night.&#34;

Accepted Answer

Empathy involves understanding and sharing the feelings of another. Option D expresses sympathy, which is feeling pity or sorrow for someone, rather than empathy.

Question 10

A particular concern for the poor and the disadvantaged characterizes ONE of the following professions:&#10;A) nursing&#10;B) counseling&#10;C) psychiatry&#10;D) social work

Accepted Answer

Social work is a profession that is specifically dedicated to addressing the needs and concerns of the poor and disadvantaged. Social workers work with individuals, families, and communities to provide support, resources, and services that can help improve their quality of life. This profession emphasizes the importance of social justice, human rights, and the dignity and worth of all individuals, and is committed to promoting positive social change. While nursing, counseling, and psychiatry may also be concerned with helping those in need, social work has a distinctive focus on serving the most vulnerable and marginalized members of society.

Question 11

Providing direct service to clients,one of three areas of responsibility for human service professionals,is illustrated by which roles?&#10;A) advocate, broker, caregiver&#10;B) behavior changer, caregiver, educator&#10;C) broker, educator, evaluator&#10;D) consultant, data manager, facilitator

Accepted Answer

The answer of Providing direct service to clients,one of three...

Question 12

Self-determination is a critical value because&#10;A) the worker has the expertise to make excellent choices.&#10;B) the client needs to assume responsibility.&#10;C) the worker needs to take more responsibility.&#10;D) the client is resistant to help.

Accepted Answer

The answer of Self-determination is a critical value because&#10;A) the...

Question 13

A nurse is an example of which category?&#10;A) professional&#10;B) generalist&#10;C) nonprofessional&#10;D) volunteer

Accepted Answer

The answer of A nurse is an example of which...

Question 14

Workers with formal training or experience usually at the baccalaureate level,work at which of the following levels?&#10;A) specialist&#10;B) supervisor&#10;C) generalist&#10;D) worker

Accepted Answer

The answer of Workers with formal training or experience usually...

Question 15

A typical job responsibility for the human service professional is all but ONE of the following:&#10;A) determining eligibility&#10;B) monitoring progress&#10;C) leading groups&#10;D) researching community needs

Accepted Answer

The answer of A typical job responsibility for the human...

Question 16

Deciding for oneself on a course of action or the resolution to a problem is&#10;A) recognition.&#10;B) self-determination.&#10;C) self-confidence.&#10;D) tolerance.

Accepted Answer

The answer of Deciding for oneself on a course of...

Question 17

This term is used to describe helpers who are of similar age and/or experience to the client.&#10;A) volunteer&#10;B) paraprofessional&#10;C) peer&#10;D) associate professional

Accepted Answer

The answer of This term is used to describe helpers...

Question 18

Name and explain the most commonly held values in human services. Why is&#10;each important to the process of helping?&#10;PG.165

Accepted Answer

The answer of Name and explain the most commonly held...

Question 19

Beth Bruce's value of acceptance is challenged by her client's&#10;A) sloppy dress.&#10;B) lack of respect for her profession.&#10;C) resistance.&#10;D) past criminal behavior.

Accepted Answer

The answer of Beth Bruce's value of acceptance is challenged...

Question 20

The increasing body of research that supports the concept that the personal characteristics of helpers&#10;A) make little difference in the helping relationship.&#10;B) are not as important as mastery of helping theory.&#10;C) help them fulfill certain human service roles.&#10;D) are largely responsible for success or failure of helping.

Accepted Answer

The answer of The increasing body of research that supports...

Question 21

Distinguish between front-line and administrative roles.&#10;PG 179- 186

Accepted Answer

The answer of Distinguish between front-line and administrative roles.&#10;PG 179-...

Question 22

What are some of the typical duties of the human service professional? Why are&#10;the duties so diverse?&#10;PG.178 - 179

Accepted Answer

The answer of What are some of the typical duties...

Question 23

Identify and describe the three major categories of human service roles.&#10;PG.179

Accepted Answer

The answer of Identify and describe the three major categories...

Deck 6: The Human Service Professional