Deck 3: Human Services Today

Question 1

Human service professionals can improve their relationship to managed care by

A) hiring managed care personnel to help them with their work.
B) sending their clients directly to managed care to receive services.
C) reviewing clients for managed care.
D) contracting with managed care to provide services.

Answer 1

D

Question 2

Which one of the following best characterizes the Americans with Disabilities Act (ADA)?

A) patterned after the Manpower Development Act
B) patterned after affirmative action legislation
C) intended to enable people with disabilities access to goods and services
D) intended to address areas such as employment, goods and services, and participation in the political process

Answer 2

C

Question 3

Employee Assistance Programs (EAPs)are designed to

A) provide better health care for workers
B) provide transportation for workers
C) provide childcare for workers
D) provide counseling for workers

Answer 3

D

Question 4

Confidentiality in the managed care setting is an issue because

A) information provided is sensitive in nature.
B) errors are made entering data.
C) individuals will tell others about the client.
D) computers may crash or become obsolete.

Question 5

The WWW is expanding services to include

A) descriptions of community, state, and national services
B) advertisements of services available
C) online therapy
D) all of the above

Question 6

Clients can benefit from technology

A) without worrying about confidentiality issues.
B) without knowing much about computers themselves.
C) without actually seeing a professional.
D) without worrying about the quality of services.

Question 7

Individuals in the United States must be aware of the international dimension of human services because

A) people born in another country make up 15% of U.S. population.
B) by 2050 half the U.S. population will be Hispanic or African American.
C) the Asian population will grow the fastest.
D) 99% of the world's population growth is in developing countries.

Question 8

Systems of care in schools describe

A) provide services that integrate education, religion, and politics.
B) support services for children and families.
C) guarantee attendance.
D) Provide mental health services to pregnant teens.

Question 9

Human service delivery in the rural areas has increased

A) to serve an increasing number of elderly living on farms
B) to serve the increased relocation of people to rural areas
C) to protect a new population from crime
D) to provide transportation to agencies in the urban areas

Question 10

Technology is changing human services in ONE of the following ways:

A) modern investment in equipment
B) client services are provided using technology
C) slowing the rate of change
D) creative use of technology to serve professionals and clients

Question 11

Using the concept of continuum of care refers to

A) how to treat those clients in foster care.
B) the assessment phase of service delivery.
C) the level of professional training.
D) the level and intensity of care.

Question 12

Age,color,disabilities,gender,national origin,and religion are examples of

A) conservative issues.
B) diversity.
C) the international dimension.
D) population shifts.

Question 13

Aging in America is reflected in all but ONE of these statements:

A) by 2030 the number of individuals over 65 will triple
B) the increased number of elderly will be better educated, more diverse
C) a large number of the aging will be women
D) those over 85 will be the fastest growing population

Question 14

A term that indicates strong support of one party's platform

A) xenophobia.
B) partisanship.
C) advocacy.
D) EAP.

Question 15

Urbanization is a problem because

A) it is becoming more pronounced in poor countries.
B) crowded countries cause mental illness.
C) children have to walk to school.
D) families cannot survive urban pressures.

Question 16

Reasons that racial and ethnic minorities bear a greater burden from unmet mental health needs include all but

A) cost of care or services.
B) societal stigma.
C) mental health problems.
D) fragmented services.

Question 17

All but ONE of the following are questions asked during external review prior to the delivery of services

A) What is the problem?
B) Why is this agency providing services?
C) What is the proposed treatment?
D) Why is the proposed treatment recommended?

Question 18

The term "xenophobia" describes people's feelings after

A) 9-11.
B) the rise of conservatism.
C) recognition of demographic shifts in the U.S.
D) an increase in urbanization.

Question 19

Managed care has influenced human services by

A) requiring more case management.
B) requiring external review for all cases and procedures.
C) requiring clients to ask for approval from each human service professional involved.
D) requiring human service professionals to see each client at least 5 times.

Question 20

Among the trends in human services are

A) aging, diversity, terrorism, and partisanship
B) aging, terrorism, new roles, and violence
C) diversity, homeland security, and terrorism
D) conservatism, media violence, political activism, and diversity

Question 21

Evaluate the shift from institutional to community-based services.

Question 22

What are the challenges in international human services?

Question 23

Explain how technology has enhanced communication in human services.

Question 24

Describe the increased need for advocacy in human services.

Question 25

Describe nontraditional human service delivery settings today.