Deck 7: Nonverbal Communication

Question 1

By making another person wait, you could be sending messages about status, whether you intend to or not.

Answer 1

True

Question 2

Nonverbal messages convey relational information such as respect and friendliness.

Answer 2

True

Question 3

Emblems are nonverbal behaviors that have the same meaning to all members of a particular culture or co-culture.

Answer 3

True

Question 4

Different emotions show most clearly in different parts of the face.

Question 5

Generally, facing someone directly signals your interest in that person.

Question 6

"The Way You Talk Can Hurt You?" reading in Chapter Six insists that it would be beneficial for men to change their vocal patterns to sound more cooperative and friendly in everyday interactions.

Question 7

Patterns of eye contact are fairly consistent across cultures.

Question 8

In many instances, the use of touch increases liking and boosts compliance.

Question 9

Your text defines nonverbal communication exclusively as any type of communication that isn't expressed by words.

Question 10

According to research cited in your text, touch and health are not related.

Question 11

According to your text's definition of nonverbal communication, it follows that the way a person styles his/her hair is a nonverbal message.

Question 12

According to the text, you cannot avoid communicating.

Question 13

Many nonverbal behaviors are governed by cultural rules.

Question 14

According to your text, people usually get more emotional meaning from what others do than from what they say.

Question 15

If you get within one foot of someone else in U.S.culture, you are in the proximity range of their intimate zone, according to researcher Edward T.Hall.

Question 16

It is possible to recognize paralinguistic messages, even if you don't understand the language being spoken.

Question 17

Research reveals that the use of manipulators is always a sign of discomfort.

Question 18

Pupil dilation can be a sign of deception.

Question 19

In social transactions, the higher status person is generally the more rigid, tense-appearing one, whereas the one with lower status is usually more relaxed.

Question 20

Silence or pauses count as nonverbal communication.

Question 21

Which if the following is not true of deception detection?

A)​We accurately detect deception only slightly more than half the time.
B)​We underestimate our abilities to detect others' lies
C)​We're not as good at catching lies as we think we are
D)​Wanting to believe people wouldn't lie to us biases our ability to detect deceit
E)​All of these are true

Question 22

Research reveals that use of manipulators is often a sign of​

A)​discomfort.
B)​power.
C)​shyness.
D)​dogmatism.
E)​inferiority.

Question 23

When our nonverbal behavior is unintentional,​

A)​others disregard it.
B)​others attach more significance to it.
C)​others can't make interpretations based on it.
D)​others respond with their own unintentional behaviors.
E)​others recognize it and make interpretations based on it.

Question 24

All of the following are true about the voice and communication except which one?​

A)​Communicators who speak loudly and without hesitations are viewed as more confident than those who pause and speak quietly.
B)​Paralinguistic cues help us identify the strength of an emotion being expressed, unless it's being expressed in a language we don't speak.
C)​Some vocal factors influence the way a speaker is perceived.
D)​Accents that identify a speaker's membership in a group lead to more positive evaluations of that person if the group is a prestigious one.
E)​People with more attractive voices are rated more highly than those with less attractive voices.

Question 25

Edward T.Hall's Distance Zones are

A)​personal, impersonal, social, public.
B)​intimate, personal, social, public.
C)​intimate, non-intimate, social, public.
D)​open, blind, hidden, unknown
E)​None of these are correct.

Question 26

Amber wants to make a sale.According to the nonverbal information presented in Chapter 6, to get compliance from a customer she might try​

A)​speaking in a rate much faster than her customer's.
B)​lightly touching her customer.
C)​avoiding direct eye contact with her customer.
D)​keeping her facial expression as neutral as possible.
E)​None of these are advisable to gain compliance.

Question 27

Nonverbal cues are especially likely to carry a lot of weight when they contradict a speaker's words.

Question 28

Nodding, looking away, or moving toward the door are nonverbal behaviors that illustrate the nonverbal function of​

A)​substituting.
B)​regulating.
C)​accenting.
D)​repeating.
E)​complementing.

Question 29

Deception studies have found that deceivers are more likely to be found out when they don't feel very strongly about the information being hidden.

Question 30

Which of the following is an accurate statement about the way some women's voices rise in pitch at the end of a sentence?​

A)​Women who speak this way are perceived as timid and lacking in self-confidence.
B)​Women who speak this way are perceived as cooperative
C)​Women who speak this way to convey a cooperative tone might be perceived as hesitant.
D)​all of these
E)​none of these

Question 31

All of the following are true about touch except which one?​

A)​Touch can have a significant influence on health and well-being.
B)​Touch can signal a variety of relationships.
C)​Touch can be a way to communicate both negative and positive feelings.
D)​Touch can increase compliance.
E)​Touch in any of its forms can have positive effects.

Question 32

An indicator of deception is​

A)​shorter periods of speaking.
B)​low rate of speech.
C)​more speech errors.
D)​higher vocal pitch.
E)​All of these choices are correct may be indicators of deception.

Question 33

DO NOT USE ​"The Look of a Victim" story in this chapter points out that victims of assault may set themselves up as easy targets because of

A)​their friendly facial expressions.
B)​the way they walk.
C)​their hairstyles.
D)​eye contact with the attacker.
E)​All of these choices are correct.

Question 34

Adaptors are

A)​unconscious.
B)​signs of deception.
C)​excitement cues.
D)​attempts to attract others.
E)​signs of vulnerability.

Question 35

The many ways the voice communicates-including tone, speed, pitch, number and length of pauses, volume, etc.-are called​

A)​paralanguage.
B)​vocalics.
C)​noncommunicators.
D)​nonvocals.
E)​proxemics.

Question 36

The design and environment of rooms​

A)​communicate information about the owner's personality.
B)​shape the interaction that takes place there.
C)​communicate information about the interests of the owner.
D)​All of these choices are correct.

Question 37

Althea shrugs her shoulders in response to Nicole's question.Althea is using a function of nonverbal communication known as​

A)​regulating.
B)​accenting.
C)​substituting.
D)​complementing.
E)​repeating.

Question 38

Kinesics is the study of​

A)​personal distances.
B)​verbal and nonverbal behavior.
C)​body position and motion.
D)​environmental stress.
E)​clothing and color.

Question 39

When Kenji nods his head up and down rather than saying "Yes," he is using a nonverbal behavior known as a(n)​

A)​facilitator.
B)​interlocutor.
C)​emblem.
D)​nonverbalator.
E)​encoder.

Question 40

Proxemics is the study of

A)​the way people and animals use space.
B)​the way people use words to transmit messages.
C)​the way people use facial expressions.
D)​the way people use silence.
E)​the way people use vocal cues.

Question 41

Research reveals that use of manipulators is often a sign of

A)​discomfort.
B)​power.
C)​shyness.
D)​dogmatism.
E)​inferiority.

Question 42

Students who were shown interior home photos accurately identified that the homes communicated​

A)​the homeowners' politeness.
B)​the homeowners' tenseness.
C)​the homeowners' artistic interests.
D)​family orientations.
E)​All of these choices are correct.

Question 43

A strong accent or husky voice

A)​chronemics
B)​paralanguage
C)​disfluencies
D)​proxemics
E)​kinesics

Question 44

One characteristic of nonverbal communication is that it is primarily relational.Discuss the three ways this occurs as explained in your text, using specific examples.

Question 45

Edward T.Hall defines social distance as​

A)​0 to 18 inches.
B)​18 inches to 4 feet.
C)​4 feet to 12 feet.
D)​12 feet to 25 feet.
E)​25 feet and beyond.

Question 46

One characteristic of nonverbal communication is "all behavior has communicative value." Describe two incidents from your experience which illustrate both deliberate and unintentional meaning derived from nonverbal communication in these two incidents.Identify the nonverbal behaviors that occurred.Identify the meanings you did/did not intend to convey and the meanings that were conveyed from your perspective and that of your partner in each incident.

Question 47

Study of use and structure of time

A)​chronemics
B)​paralanguage
C)​disfluencies
D)​proxemics
E)​kinesics

Question 48

Waving, shaking head, or finger

A)​chronemics
B)​paralanguage
C)​disfluencies
D)​proxemics
E)​kinesics

Question 49

Give examples of ways in which nonverbal relational messages are conveyed through social media and other mediated communication channels.

Question 50

All of the following statements are true about nonverbal gender differences except which one?​

A)​Women use more facial expressions.
B)​Women stand closer to others.
C)​Women are more vocally expressive.
D)​Women are more likely to lean forward in conversations.
E)​Women use more head, hand, and arm gestures.

Question 51

Arriving early for an appointment

A)​chronemics
B)​paralanguage
C)​disfluencies
D)​proxemics
E)​kinesics

Question 52

Gina looked annoyed when she walked into the classroom and saw Megan sitting in the chair she usually sits in.The nonverbal communication Gina is demonstrating is

A)​kinesics.
B)​personal space.
C)​territoriality.
D)​chronemics.
E)​regulation.

Question 53

Gender has a strong influence on nonverbal communication.Explain the differences between men and women in this area.Include your personal experiences in your discussion.

Question 54

Standing "at arm's length"

A)​chronemics
B)​paralanguage
C)​disfluencies
D)​proxemics
E)​kinesics

Question 55

Imagine that you have been commissioned to design a new campus center.What sort of communication should take place there? What kinds of furnishings and decorations would you suggest to increase the likelihood of this communication occurring? What messages would your choice of designs and decorations communicate?​

Question 56

"Uh," "um," "er"

A)​chronemics
B)​paralanguage
C)​disfluencies
D)​proxemics
E)​kinesics