Deck 9: Electronic Commerce Software

Question 1

Middleware software takes information about sales and inventory shipments from the electronic commerce software and transmits it to accounting and inventory management software.

Answer 1

True

Question 2

A small commerce site can have a very simple static catalog.

Answer 2

True

Question 3

As in a physical store, merchandise in an online store can be grouped within logical departments to make locating an item simpler.

Answer 3

True

Question 4

The entire cost of a middleware implementation is the cost of the software itself.

Question 5

Commerce service providers (CSPs) offer free or low-cost electronic commerce software for building online business sites hosted on the CSP's server.

Question 6

Large sites with many products can provide a search engine that allows customers to enter descriptive search terms so that they can quickly find the Web page containing what they want to purchase.

Question 7

IBM WebSphere software components include catalog management tools for both B2B and B2C operations.

Question 8

Electronic commerce sites vary greatly in terms of size, purpose, audience, and other factors.

Question 9

Mall-style commerce service providers charge a high monthly fee.

Question 10

Midrange software traditionally does not offer connectivity to database systems that store inventory information.

Question 11

In a co-location service, the client installs its own software and maintains the server.

Question 12

Page-based application systems are easily revised and updated.

Question 13

Yahoo! offers its commerce services, which include site design, an online payment function, order processing and shipping, and marketing programs, which are described on its Yahoo! Small Business Ecommerce Web page.

Question 14

Shopping cart software at some Web sites allows the customer to fill a shopping cart with purchases, put the cart in virtual storage, and come back days later to confirm and pay for the purchases.

Question 15

The term "enterprise" is used in information systems to describe a system that serves multiple locations or divisions of one company and encompasses all areas of the business or enterprise.

Question 16

MySQL, which is maintained by a community of programmers on the Web, is closed-source software.

Question 17

With dedicated hosting, the client shares the server with other clients of the service provider.

Question 18

The key functions of a basic electronic commerce Web site are catalog display, shopping cart capabilities, and transaction processing.

Question 19

Web stores never use the same department names as their physical counterparts.

Question 20

In the context of doing business online, midsize and smaller companies religiously use self-hosting services.

Question 21

In the context of electronic commerce, ERP is the acronym for _____.

A) electronic record processing
B) enterprise resource planning
C) enterprise record provider
D) electronic resource provider

Question 22

In the early days of electronic commerce, shoppers selected items they wanted to purchase by filling out online forms which required a shopper to _____.

A) manually enter product descriptions
B) place items into a shopping cart
C) enter into a video chat with the vendor
D) e-mail credit card information

Question 23

Large information systems that store the same data in many different physical locations are commonly called _____ information systems.

A) centralized
B) distributed
C) stack-based
D) server-centric

Question 24

A program transferring information from order entry systems in several different divisions to a single accounts receivable is an example of _____.

A) application integration
B) data mining
C) co-location
D) interoperability

Question 25

The W3C defines _____ as software systems that support interoperable machine-to-machine interaction over a network.

A) offline transactions
B) Web services
C) credit transactions
D) programming languages

Question 26

_____ occurs when the shopper proceeds to the virtual checkout counter by clicking a checkout button.

A) Debugging
B) Catalog display
C) Transcription
D) Transaction processing

Question 27

Supply chain management planning software helps companies develop coordinated demand forecasts using information from each participant in the supply chain.

Question 28

Knowledge management software helps companies preserve the knowledge gained through the use of information so that future users can benefit from the learning of current users.

Question 29

In a shopping cart, clicking the checkout button usually displays a screen that asks for _____ and shipping information.

A) stocking
B) ordering
C) billing
D) sourcing

Question 30

A _____ is a listing of goods and services.

A) tier
B) bug
C) catalog
D) code

Question 31

A _____ application system separates the presentation logic from the business logic.

A) page-based
B) JSP-based
C) component-based
D) PHP-based

Question 32

Application servers are usually grouped into two types: page-based and _____ systems.

A) server-based
B) component-based
C) script-based
D) group-based

Question 33

_____ software packages are business systems that integrate all facets of a business, including accounting, logistics, manufacturing, marketing, planning, project management, and treasury functions.

A) Enterprise resource planning
B) Supply chain management
C) Data services
D) Customer relationship management

Question 34

One way the shopping cart software stores information about specific shoppers and their purchases is by creating _____.

A) Web logs
B) cookies
C) IP addresses
D) filters

Question 35

_____ often offer Web server management and rent application software to businesses.

A) Middleware vendors
B) Enterprise resource planning vendors
C) Database providers
D) Commerce service providers

Question 36

All companies create their own customer relations management software using outside consultants and their own IT staffs.

Question 37

Commerce service providers are also called _____ service providers.

A) hosting
B) managed
C) incubating
D) liaisoning

Question 38

IBM and Oracle provide content management software as components in other enterprise software packages.

Question 39

Supply chain management software performs two general types of functions: planning and execution.

Question 40

HTTP messaging is a(n) _____ system which does not retain information from one transmission or session to another, thus shopping cart software must store information about specific shoppers and their purchases.

A) stateless
B) blocked
C) unverifiable
D) unidentifiable

Question 41

Which of the following statements is true of knowledge management software?

A) It helps an organization put away outdated information.
B) It enhances the ability of users to collaborate among themselves.
C) It does not include tools that read electronic documents.
D) It does not provide users with a search functionality.

Question 42

_____ is used to describe the characteristics of the logic units that make up specific Web services.

A) Web Services Description Language
B) Universal Description, Discovery, and Integration Specification
C) Representational State Transfer
D) Simple Object Access Protocol

Question 43

A(n) _____ is a software that makes it easy for users to enter, edit, update, and retrieve information in the database.

Question 44

A(n) _____ is a collection of information that is stored on a computer in a highly structured way.

Question 45

_____ provide Internet access to companies and individuals.

Question 46

A _____ stores the information about items in a database, usually on a separate computer that is accessible to the server that is running the Web site itself.

A) shopping cart software
B) transaction processing software
C) dynamic catalog
D) middleware

Question 47

Enterprise-class electronic commerce software:

A) provides tools for supporting purchase activities.
B) is restricted to small online businesses.
C) requires a single computer to operate.
D) runs devoid of a Web server system.

Question 48

A(n) _____ is a computer that takes the request messages received by the Web server and runs application programs that perform some kind of action based on the contents of the request messages.

Question 49

_____ is an example of an enterprise-class electronic software.

A) Microsoft COM
B) Sales Cart
C) Oracle E-Business Suite
D) Common Object Request Broker Architecture

Question 50

_____ provide small businesses with a basic Web site, online store design tools, storefront templates, and an easy-to-use interface.

A) Mall-style CSPs
B) Basic CSPs
C) Suppliers of enterprise-class products
D) Suppliers of Web development tools

Question 51

_____ hosting means that the client's Web site is on a server that hosts other Web sites simultaneously and is operated by the service provider at its location.

Question 52

The approach in which companies use their own servers and server software to do business online is known as _____.

Question 53

_____ is a message-passing protocol that defines how to send marked-up data from one software application to another across a network.

A) File Transfer Protocol
B) Encryption Protocol
C) Hypertext Transfer Protocol
D) Simple Object Access Protocol

Question 54

A(n) _____ is a simple list written in Hyper Text Markup Language, HTML, that appears on a Web page or a series of Web pages.

Question 55

The rules a business establishes about its database structure, which are carefully thought out and take into account how the company does business are known as its _____.

Question 56

_____ helps companies control the large amounts of text, graphics, and media files that have become crucial to doing business.

A) Content management software
B) Supply chain management software
C) Operations management software
D) Inventory tracking software

Question 57

The databases within the distributed information systems are known as _____.

Question 58

The best hosting services provide Web server hardware and software combinations that are _____, which means they can be adapted to meet changing requirements when their clients grow.

Question 59

_____ software typically provides tools for linking to and supporting supply activities.

A) Enterprise-class
B) Content management
C) Web hosting
D) Knowledge management

Question 60

WebSphere Commerce Professional, a family of electronic commerce packages, is produced by _____.

A) Microsoft
B) Intel
C) Oracle
D) IBM

Question 61

Oracle and SAP are two major _____ vendors.

Question 62

A general name for the ways programs interconnect with each other is _____.

Question 63

_____ application systems return pages generated by scripts that include the rules for presenting data on the Web page with the business logic.

Question 64

The rules used in business based on which the actions that the application server software performs are determined are known as _____.

Question 65

The ways programs interconnect with each other over the Web are called as _____.

Question 66

What is the purpose of supply chain management software?

Question 67

List at least five software components that large and complex electronic commerce sites can include in addition to a catalog display, shopping cart capabilities, and transaction processing.

Question 68

The practice of replacing a company's investment in computing equipment by selling Internet-based access to its own computing hardware and software is called _____.

Question 69

Atom Publishing Protocol, which simplifies blog publishing, is a(n) _____ application.

Question 70

_____ is an open-source database product developed and maintained by a community of programmers on the Web.

Question 71

What is the difference between a static catalog and a dynamic catalog?

Question 72

The design used by Web services that are built on the Representational State Transfer model is known as _____.

Question 73

_____ uses simpler structures than SOAP protocols, often including an XML- or XHTML-tagged data set to implement Web services.

Question 74

A principle called _____ describes the way the Web uses networking architecture to identify and locate Web pages and the elements that make up those Web pages.

Question 75

What are the benefits of using a mall-style commerce service provider or a mall-style CSP ? What are the costs associated with them?

Question 76

What is the difference between shared hosting and dedicated hosting?

Question 77

The common format of the programs written for machine-to-machine communication using Web services was originally _____.

Question 78

The _____ function of supply chain management software helps with tasks such as warehouse and transportation management.

Question 79

In the context of Web Services Specifications, the _____ works as a sort of address book to identify the locations of Web services and their associated Web Services Description Language descriptions.

Question 80

Making a company's information systems work together is called _____.