Deck 22: Supporting Printers

Question 1

Several print jobs can accumulate in the queue,which you can view in the Vista Printers window or the XP Printers and Faxes window in a process called ____.

A)banking
B)spooling
C)storing
D)pooling

Answer 1

B

Question 2

____ printers use wax-based ink that is heated by heat pins that melt the ink onto paper.The print head containing these heat pins is as wide as the paper.

A)Inkjet
B)Laser
C)Thermal
D)Dye-sublimation

Answer 2

C

Question 3

To find out how many pages a printer has printed so that you know if you need to do the maintenance,you need to have the printer give you the ____ count since the last maintenance.

A)page
B)sheet
C)coverage
D)image

Answer 3

A

Question 4

If you can afford it,the best practice is to purchase one machine for one purpose,instead of bundling many functions into a single machine.

Question 5

____ printers work by placing toner on an electrically charged rotating drum and then depositing the toner on paper as the paper moves through the system at the same speed the drum is turning.

A)Inkjet
B)Thermal
C)Dye-sublimation
D)Laser

Question 6

When you print to the Microsoft XPS Document Writer printer,it creates a(n)____ file.

A).xps
B)xml
C)pdf
D)doc

Question 7

In a laser printer,the fuser should last for about ____ pages.

A)450
B)4500
C)45,000
D)450,000

Question 8

Manufacturers of high-end printers provide ____ kits,which include specific printer components,step-by-step instructions for performing maintenance,and any special tools or equipment you need to do maintenance.

A)toner maintenance
B)printer development
C)imaging management
D)printer maintenance

Question 9

A ____ printer connects directly to a computer by way of a USB port,parallel port,serial port,wireless connection (Bluetooth,infrared,or Wi-Fi),IEEE 1394 (FireWire)port,SCSI port,PC Card,or ExpressCard connection.

A)network
B)shared
C)remote
D)local

Question 10

Automatically printing on both sides of the page is called ____ printing.

A)duplex
B)simplex
C)duo
D)complex

Question 11

To know the IP address of a network printer,direct the printer to print a ____ page.

A)consumables
B)configuration
C)menu map
D)device

Question 12

If loose toner comes out with your printout,the fuser is not reaching the proper temperature and professional service is required.

Question 13

Routine printer maintenance procedures are generally the same from manufacturer to manufacturer and printer to printer.

Question 14

A laser printer can produce better-quality printouts than a dot matrix printer,even when printing at the same dpi,because it can vary the size of the dots it prints,creating a sharp,clear image using a technology called ____.

A)REt
B)REx
C)VART
D)eRT

Question 15

____ printers tend to smudge on inexpensive paper,and they are slower than laser printers.

A)Laser
B)Dye-sublimation
C)Thermal
D)Inkjet

Question 16

The last four steps of the laser printing process use the printer components that undergo the most wear.

Question 17

A(n)____ printer uses solid dyes embedded on different transparent films.

A)thermal
B)dye-sublimation
C)laser
D)inkjet

Question 18

____ is a language used to communicate how a page is to print and was developed by Adobe Systems.

A)PCL
B)JCL
C)PostScript
D)GDI

Question 19

An older PC and printer should never have a problem with bidirectional communication.

Question 20

A dedicated device or computer called a print ____ can control several printers connected to a network.

A)queue
B)server
C)manager
D)client

Question 21

____________________ printers use a type of ink-dispersion printing.

Question 22

Match each term with the correct statement below.
a.Windows GDI
b.Defragmenter
c.Inkjet printer
d.Raw data
e.Ghosted images"
f.Extension magnet brush
g.Laser printer
h.Impact printer
i.Chkdsk
Builds the page and then sends it to the printer

Question 23

Match each term with the correct statement below.
a.Windows GDI
b.Defragmenter
c.Inkjet printer
d.Raw data
e.Ghosted images"
f.Extension magnet brush
g.Laser printer
h.Impact printer
i.Chkdsk
Popular because it is small and can print color inexpensively

Question 24

When cleaning a printer,to prevent the inkjet nozzles from drying out,don't leave the ink cartridges out of their cradle for longer than ____ minutes.

A)15
B)30
C)45
D)60

Question 25

Extreme ____________________ can cause the toner to clump in the cartridge and give a Toner Low message.

Question 26

A(n)____________________ printer has a network port and connects directly to the network and not to an individual PC.

Question 27

Printer ____ is updated by replacing the printer's DIMM that contains the code or by downloading the update from the manufacturer's Web site.

A)BIOS
B)logic
C)firmware
D)controller

Question 28

If symbols or other special characters don't print correctly on a laser printer,try using ____ printing rather than asking the printer to interpret the characters.

A)binary
B)text
C)image
D)decimal

Question 29

Match each term with the correct statement below.
a.Windows GDI
b.Defragmenter
c.Inkjet printer
d.Raw data
e.Ghosted images"
f.Extension magnet brush
g.Laser printer
h.Impact printer
i.Chkdsk
Text data that contains no embedded control characters is sent to the printer as is,and the printer can print it without any processing

Question 30

Match each term with the correct statement below.
a.Windows GDI
b.Defragmenter
c.Inkjet printer
d.Raw data
e.Ghosted images"
f.Extension magnet brush
g.Laser printer
h.Impact printer
i.Chkdsk
Used to verify that the hard drive does not have errors

Question 31

Do not use less than ____-LB paper in any type of printer,unless the printer documentation specifically says that a lower weight is satisfactory.

A)14
B)16
C)20
D)24

Question 32

Match each term with the correct statement below.
a.Windows GDI
b.Defragmenter
c.Inkjet printer
d.Raw data
e.Ghosted images"
f.Extension magnet brush
g.Laser printer
h.Impact printer
i.Chkdsk
A type of electrophotographic printer that can range from a small,personal desktop model to a large,network printer capable of handling and printing large volumes continuously

Question 33

Match each term with the correct statement below.
a.Windows GDI
b.Defragmenter
c.Inkjet printer
d.Raw data
e.Ghosted images"
f.Extension magnet brush
g.Laser printer
h.Impact printer
i.Chkdsk
Long-handled brush made of nylon fibers that are charged with static electricity

Question 34

Match each term with the correct statement below.
a.Windows GDI
b.Defragmenter
c.Inkjet printer
d.Raw data
e.Ghosted images"
f.Extension magnet brush
g.Laser printer
h.Impact printer
i.Chkdsk
Used to optimize the hard drive

Question 35

Match each term with the correct statement below.
a.Windows GDI
b.Defragmenter
c.Inkjet printer
d.Raw data
e.Ghosted images"
f.Extension magnet brush
g.Laser printer
h.Impact printer
i.Chkdsk
Creates a printed page by using some mechanism that touches or hits the paper

Question 36

Match each term with the correct statement below.
a.Windows GDI
b.Defragmenter
c.Inkjet printer
d.Raw data
e.Ghosted images"
f.Extension magnet brush
g.Laser printer
h.Impact printer
i.Chkdsk
Are usually caused by a problem with the image drum or toner cartridge

Question 37

The ____________________ printer is the one Windows prints to unless another is selected.

Question 38

A(n)____________________ image appears a few inches below the actual darker image on the page.

Question 39

A printer ____ page generally prints some text,some graphics,and some information about the printer,such as the printer resolution and how much memory is installed.

A)menu map
B)test
C)configuration
D)management

Question 40

Check ____ for recorded events that have to do with the printer or the port it is using.

A)Event Log
B)System Monitor
C)Resource Monitor
D)Event Viewer

Question 41

Discuss what you can try if you can print a Windows test page on a laser printer but cannot print from an application.

Question 42

Describe solid ink printers.

Question 43

Describe the fusing step of laser printing.

Question 44

Discuss what to do when print quality is poor on an impact printer.

Question 45

Describe the writing step of laser printing.

Question 46

Discuss what to do when laser printing is slow.

Question 47

List the steps to follow to solve problems with shared printers.

Question 48

List and describe five things to look for on the printer manufacturer's Web site when supporting printers.

Question 49

Discuss what to do when paper is jammed in an inkjet printer.

Question 50

Describe the cleaning step of laser printing.