Deck 14: E-Commerce: Regulatory, Ethical, and Social Environments

Question 1

Legal precedents are decisions by judges that may be used as standards in similar legal cases that follow.

Answer 1

True

Question 2

Digital technologies make it possible to produce and distribute a high-quality duplicate of any digital recording with minimal effort and cost.

Answer 2

True

Question 3

Business ethics is a form of applied ethics that examines ethical principles and moral or ethical problems that arise in a business environment.

Answer 3

True

Question 4

The Communications Decency Act gives U.S.law enforcement the right to shut down websites without trial or defense if it finds the central reason for the site is to distribute copyrighted information illegally.

Question 5

Creations of the mind,such as inventions,literary and artistic works,and symbols,names,images,and designs,used in commerce are known as private property.

Question 6

Acts or activities that are unethical are also illegal.

Question 7

A corporate code of ethics should specify whether the company allows employees to set up their own Web pages on the company intranet and the rules for private e-mail usage during working hours.

Question 8

According to a survey conducted by the 24/7 Wall St.Company,workers spend approximately 12 hours online each week on personal matters during work.

Question 9

Ethical principles that apply to the collection and use of personal information,such as notifying customers of information practices before collecting it,do not apply to information collected in e-commerce.

Question 10

The USA PATRIOT Act allows employers to monitor their electronic workplace.

Question 11

EC Web site content needs to be reviewed by attorneys with cyberlaw expertise to ensure that there is nothing unethical or illegal and that all required statements and disclaimers are properly included.

Question 12

Internet regulation at a federal level is authorized by the USA PATRIOT Act.

Question 13

A trademark is a symbol businesses use to identify their goods and services.

Question 14

Violation of copyrights on the Internet is a major problem for creators and distributors of intellectual property such as movies,music,and books.

Question 15

Virtually all U.S.states and the federal government,either by statute or by common law,recognize the right to privacy,but few government agencies actually follow all the statutes.

Question 16

In 2010,the Supreme Court ruled that patents cover abstract ideas.

Question 17

Government supercomputers are capable of reading every e-mail sent,listening to every mobile conversation,reading every text message,knowing every user location,and following every credit card purchase besides tracking every website visited by Internet users around the globe.

Question 18

Unlike hate sites that can cause problems for corporations or lead to lawsuits,fan sites are beneficial and welcomed by the entertainment industry.

Question 19

Trade secrets serve to protect tangible technological inventions,especially in traditional industrial areas.

Question 20

RFIDs can be used to track individuals.

Question 21

Contemporary information systems should be built to encourage compliance and maximize the possibility of accountability for violations.

Question 22

The right to be left alone and free from unreasonable personal intrusions best defines

A) intrusion protection.
B) privacy.
C) social law.
D) patent law.

Question 23

Teleconferencing or virtual work offers many green benefits,including reducing rush hour traffic,improving air quality,improving highway safety,and improving health care.

Question 24

The branch of philosophy that deals with what is considered to be right and wrong best defines

A) ethics.
B) due process.
C) intellectual property law.
D) business law.

Question 25

Digital reference is a generic,technology-neutral term that refers to the various methods by which one can sign an electronic record.

Question 26

Several public organizations and private companies attempt to protect consumers and build users' trust and confidence in the Internet through a seal of quality,such as Trustmark and BBBOnLine.

Question 27

Electronic Product Environmental Assessment Tool (EPEAT)is a searchable database of computer hardware that meets a strict set of environmental criteria.

Question 28

Green software refers to software products that help companies save energy or comply with EPA requirements.

Question 29

Online sellers can better protect themselves against fraud by requiring customers whose billing address is different from the shipping address to call their bank and have the alternate address added to their bank account.

Question 30

Various EC tools can help increase our safety at home and in public,such as e-911 systems; global collaborative commerce technologies,e-procurement,and e-government efforts at information sharing.

Question 31

According to a study by Robert Half Technology,the top time waster is

A) online games.
B) personal email.
C) social networks.
D) gambling.

Question 32

Some believe that exposure to cellular mobile communication radiation may cause health problems; however,it may take years before the truth of this claim is known.

Question 33

Electronic signatures improve EC by helping to distinguish between legitimate and fraudulent transactions and build trust and predictability needed by parties doing business online.

Question 34

Virtual universities are helping to reduce the digital divide.

Question 35

According to the Gartner Group,40 percent of the world's data centers are constrained by heat,space,and power requirements.

Question 36

Biometric controls provide access procedures that match every valid user with a unique user identifier.

Question 37

Sustainability regulations such as RoHS in the European Union (EU)will increasingly impact how supply chains function regardless of location.

Question 38

Under the Dodd-Frank Act,privacy notices guarantee consumers certain rights while shopping online.

Question 39

Corporate Web policy guidelines include each of the following except

A) issue word-of-mouth acceptable use policies (AUP).
B) make it clear to employees that they cannot use copyrighted or trademarked material without permission.
C) post disclaimers concerning content.
D) have attorneys with cyber law expertise review Web content.

Question 40

Which of the following states the rules and expected behaviors and actions?

A) citizenship
B) job description
C) company mission statement
D) corporate code of ethics

Question 41

Section 5 of the FTC Act does each of the following except

A) prohibits unfair or deceptive EC practices.
B) gives the FTC authority to take action against companies whose lax security practices could expose customers' financial information to theft or loss.
C) protects privacy.
D) requires monitoring of employees' e-mail.

Question 42

Each of the following statements apply to hate Web sites except

A) web sites that contain legitimate complaints that are not defamatory, sponsored by competitors, or infringe upon trademark rights by confusing consumers are usually protected by the First Amendment.
B) many hate sites are directed against large corporations such as Wal-Mart, Microsoft, and Nike.
C) cyberbashing is the registration of a domain name that criticizes an organization or person.
D) the intent of most hate Web sites is to commit fraud.

Question 43

An exclusive right of the author or creator of a book,movie,musical composition,or other artistic property to print,copy,sell,license,distribute,transform to another medium,translate,record,perform,or otherwise use best defines

A) patent.
B) copyright.
C) fair use.
D) trademark law.

Question 44

Companies can improve their responsibility as custodians of customers' personal data by implementing

A) opt-in and opt-out information practices.
B) AUP.
C) e-mail monitoring.
D) firewalls.

Question 45

Use of the work without permission or contracting for payment of a royalty best defines

A) fair use.
B) infringement.
C) cyberlifting.
D) digital rights violation.

Question 46

Which intellectual property law is correctly matched with its protection?

A) Patent law protects inventions.
B) Trade secret law protects creations of the mind.
C) Copyright law protects confidential business information.
D) Trademark law protects discoveries.

Question 47

An Internet acceptable use policy (AUP)is an important safeguard because

A) it is required by the FTC.
B) it includes a corporate code of ethics.
C) without a formal AUP, it is much more difficult to enforce acceptable behaviors and eliminate unacceptable behaviors and punish violators.
D) employees may be using company e-mail to advertise their own businesses.

Question 48

Which of the following intellectual property laws protects inventions and discoveries?

A) patent law
B) trade secret law
C) law of licensing
D) trademark law

Question 49

Which of the following extends a copyright to 70 years after the death of the author?

A) Carry Grant Copyright Extension Act
B) Communications Privacy and Consumer Empowerment Act
C) Sonny Bono Copyright Extension Act
D) Sarbanes-Oxley Act

Question 50

Which of the following gives the authorities dramatic new copyright enforcement powers allowing them to take down entire domains dedicated to online piracy rather than just targeting files that actually infringe copyright law?

A) Federal Trademark Dilution Act
B) Communications Decency Act
C) Copyright Enforcement Bill
D) Anti-Cybersquatting Consumer Protection Act

Question 51

Fair use means

A) copyrighted material can be used for noncommercial purposes without paying royalties or getting permission.
B) a copyright holder has exclusive rights to the invention for a fixed number of years.
C) the author or creator of a book, movie, or musical composition can use his or her creations for an unlimited number of years.
D) copyrighted material can be digitally protected against misuse.

Question 52

The use of famous trademarks in public that diminishes the capacity of the mark to distinguish goods or services,or tarnishes the mark in the eyes of the consumer best defines

A) copyright infringement.
B) trademark dilution.
C) patent theft.
D) social use.

Question 53

A domain name that criticizes an organization or person best defines

A) repudiation site.
B) cyberstalking.
C) cyberbashing.
D) cyberflaming.

Question 54

Each of the following statements about digital rights management (DRM)is true except

A) DRM are technology-based protection measures.
B) DRM technologies were developed with strict regard for privacy protection.
C) typically, the content is a copyrighted digital work to which the vendor holds right.
D) DRM is an umbrella term for any arrangement that allows a vendor of content in electronic form to control the material and restrict its usage.

Question 55

An agreement that requires computer users to take specific steps to allow the collection of personal information best defines

A) opt-out.
B) information submission clause.
C) opt-in.
D) cyberawareness.

Question 56

Intellectual property law is the area of law that is associated with each of the following except

A) business contracts.
B) visual and performing arts.
C) patent law, copyright law, trademark law, and trade secret law.
D) electronic databases, advertising, and video games.

Question 57

An umbrella term for any of several arrangements that allow a vendor of content in electronic form to control the material and restrict its usage best defines

A) fair use.
B) electronic conservatorship.
C) digital rights management.
D) digital patent.

Question 58

Which of the following intellectual property laws protects confidential business information?

A) patent law
B) trademark law
C) law of licensing
D) trade secret law

Question 59

Which of the following mandated the use of filtering technologies in schools and libraries that receive certain types of U.S.federal funding?

A) Communications Decency Act
B) Federal commuter Fraud and Abuse Act
C) Lanham Act
D) Children's Internet Protection Act

Question 60

The business practice that gives consumers the opportunity to refuse sharing information about themselves best defines

A) opt-in.
B) opt-out.
C) right of refusal.
D) freedom of information.

Question 61

Methods used for collecting data about people include

A) search engines.
B) RFIDs.
C) site transaction logs.
D) all of the above.

Question 62

Ethical principles commonly applied to the collection and use of personal information include

A) choice or consent.
B) access or participation.
C) integrity or security.
D) all of the above.

Question 63

Potential benefits of telecommuting or virtual work for community and society include

A) allows the movement of job opportunities to areas of high unemployment.
B) increases employment.
C) reduces traffic-related pollution and congestion.
D) all of the above.

Question 64

Discovery in civil litigation that deals with information in electronic format best describes

A) electronic delivery.
B) electronic case files.
C) metadata.
D) electronic discovery.

Question 65

A major computer crime law to protect computers and other Internet-connected computers best describes

A) Computer Fraud and Abuse Act.
B) Sarbanes-Oxley Act.
C) American Recovery and Reinvestment Act.
D) Dodd-Frank Act.

Question 66

According to an ExecuNet survey,what percentage of hiring managers now use social media sites to check out job candidates?

A) 55 percent.
B) 77 percent.
C) 88 percent.
D) 66 percent.

Question 67

Potential benefits of telecommuting or virtual work for an organization include

A) reduces or eliminates travel-related time and expenses.
B) improves job satisfaction and productivity.
C) allows closer proximity to and involvement with family.
D) increases productivity despite distractions.

Question 68

Examples of electronic signatures to help distinguish between legitimate and fraudulent transactions include each of the following except

A) a name typed at the end of an e-mail message by the sender.
B) a digitized image of a handwritten signature attached to an electronic document.
C) a secret code or PIN to identify the sender to the recipient.
D) a Web site development agreement.

Question 69

Data pertaining to the enterprise included in the law that can be used for the purpose of implementing or validating compliance best defines

A) ethical data.
B) research data.
C) digital data.
D) compliance data.

Question 70

EC sellers need to protect against fraud and each of the following except

A) public keys.
B) customers who deny that they placed an order.
C) customers who give false credit card or bad check information in payment for products and services provided.
D) use of their name by imposter sellers.

Question 71

Important EC issues include

A) time and place.
B) liability.
C) defamation.
D) all of the above.

Question 72

The study and practice of eco-friendly computing resources which is now a key concern for businesses in all industries best defines

A) blue computing.
B) red computing.
C) green computing.
D) safe computing.

Question 73

All unwanted software programs designed to steal proprietary information or that target data stores containing confidential information best defines

A) viruses.
B) target emails.
C) spyware.
D) cybersniffers.

Question 74

The gap that has emerged between those who have and those who do not have the ability to use the technology best defines

A) digital divide.
B) electronic divide.
C) computing divide.
D) cyberdivide.

Question 75

Based on Richard Clarke's 2010 definition,which of the following refers to actions by a nation-state to penetrate another nation's computers or networks for the purposes of causing damage or disruption?

A) cybercombat
B) cyberwarfare
C) cyberintrusion
D) cyberlashing

Question 76

Which of the following is one of the most common ways of gathering information on the Internet?

A) using spyware, keystroke loggers, and similar methods
B) wiretapping wireline and wireless communication lines
C) reading an individual's e-mail, IM, or text message
D) reading an individual's blogs or newsgroup postings

Question 77

A searchable database of computer hardware that meets a strict set of environmental criteria best defines

A) Electronic Product Environmental Assessment Tool.
B) Cybercollection Distribution Database.
C) Digital Rights Management Database.
D) Cloud Computing and Data Management Compliance Tool.

Question 78

Which of the following requires the FTC to enforce online privacy rights in EC,including the collection and use of personal data?

A) Communications Privacy and Consumer Empowerment Act
B) USA Patriot Act
C) Computer Fraud and Abuse Act
D) Dodd-Frank Act

Question 79

Which of the following is the European Union's directive that aims to regulate the activities of any person or company that controls the collection,storage,processing,or use of personal data on the Internet?

A) EU Privacy Enforcement Act
B) EU Information Control and Disbursal Act
C) EU Data Protection Directive
D) EU Internet Data Collection Act

Question 80

A protocol allowing websites to declare their intended use of information they collect about browsing users best defines

A) Platform for Privacy Preferences Project.
B) HTML.
C) Internet Data Collection Protocol.
D) Cyberawareness Authentication Signature.