Deck 5: Public Administration and Organization Theory: The New Public Management, Governance, and Beyond

Question 1

Which of the following countries is said to be a non-avid advocate of New Public Management, because it has not fully adopted the complete aspects of New Public Management?

A)Canada
B)United Kingdom
C)New Zealand
D)Australia

Answer 1

A

Question 2

Managerialism leans on humanist thinking.

Answer 2

True

Question 3

Which of the following theories best applies to New Public Management?

A)Organization Theory
B)Democratic Theory
C)Public Choice Theory
D)Network Theory

Answer 3

C

Question 4

How can we best describe Canada's approach to public sector reform with the adoption of New Public Management?

A)more moderate and less discernible than the UK, New Zealand, and Australia.
B)the most extreme approach in the Western world
C)about the same as the UK, New Zealand, and Australia
D)nonexistent since Canada never adopted the NPM model

Question 5

What does PMMA stand for?

A)policy, measurement, management, and accountability
B)policy, measurement, mission, and accountability
C)performance, measurement, mission, and autonomy
D)performance, measurement, management, and accountability

Question 6

New Public Management states that public agencies should be receptive to competitive arrangements within government, and between the public, private, and non-profit sectors.

Question 7

Which type of government empowers citizens through participatory democracy to take responsibility for solving their own problems?

A)catalytic government
B)decentralized government
C)community-owned government
D)market-oriented government

Question 8

Traditional public administration is more decentralized than New Public Management.

Question 9

Whose contribution to the evolution of New Public Management identified the need for post-bureaucratic organization?

A)Thomas Peters
B)Robert Waterman
C)Michael Barzelay
D)Max Weber

Question 10

Which of the following theories centres on the promotion of the common good and emphasizes collaboration between multiple stakeholders?

A)Public Value Governance
B)Digital Era Governance
C)Managerial Reform
D)New Public Governance

Question 11

Who articulated the concept of New Public Governance?

A)Stephen Osborne
B)Ted Gaebler
C)Robert Denhardt
D)Jane Denhardt

Question 12

Which of the following are characteristics of Post-Bureaucratic organizations?

A)organization-centred
B)status quo-oriented
C)budget-driven
D)results-oriented

Question 13

Which authors outlined the concept of entrepreneurial government in their book Reinventing Government?

A)Donald Savoie and Sandford Borings
B)David Osborne and Ted Gaebler
C)Robert and Jane Denhardt
D)Martin Lodge and Derek Gill

Question 14

According to the New Public Management Theory, performance measurement should never be the focus or central aspect to the operation of the modern public organization.

Question 15

Thomas Peters and Robert Waterman wrote a book about the private sector, specifically focusing on well-run American companies, in order to determine the qualities that make for success.What is the name of that book?

A)Breaking Through Bureaucracy
B)In Search of Excellence
C)Reinventing Government
D)The Pursuit of Significance

Question 16

New Public Management places an emphasis on client-centred delivery of services.

Question 17

What type of accountability best applies to New Public Management?

A)multi-faceted accountability
B)accountability based on process
C)accountability based on results
D)accountability based on policy

Question 18

Which of the following theoretical propositions contends that the essence of any large organizational form is NOT based on a Weberian ideal-type bureaucracy?

A)Post-Bureaucratic Organization Theory
B)Managerialism
C)New Public Management
D)Public Choice Theory

Question 19

Which of the following was launched by the federal government in 1995 to improve client satisfaction with government services through the use of service standards?

A)Quality Service Initiative
B)La Releve
C)Increased Ministerial Authority and Accountability
D)Program Review

Question 20

Which of the following best describes a theory that uses economic principles to analyze political activity, by suggesting that people take political action to further their self-interest?

A)Public Choice Theory
B)Managerialism
C)New Public Management
D)Post-Bureaucratic Organization Theory

Question 21

According to New Public Management, good government means more government.

Question 22

Open government fosters citizen engagement.

Question 23

Petro Canada is still a Crown corporation.

Question 24

New Public Service is a model that balances the traditional public administration model and New Public Management.

Question 25

Donald Savoie wrote The Pursuit of Significance.