Deck 11: Leadership

Question 1

 Leadership is reciprocal, which means it _____.

A)is dynamic
B)is a problem-solving activity
C)occurs among people
D)is redundant
E)always creates conflict

Answer 1

C

Question 2

According to Fiedler, the task-oriented leader excels in the favorable situation, whereas relationship-oriented leaders perform better in situations of intermediate favorability.

Answer 2

True

Question 3

Types of position power include legitimate power, reward power, and expert power.

Answer 3

False

Question 4

Personal power, innovation, and nurturing are typically qualities associated with managers and not with leaders.

Question 5

When Lonnie shouts at Kerry in public for not finishing her work and suspends her for two days, he is using his coercive power.

Question 6

__________ refers to the quality of being unpretentious and modest rather than arrogant and prideful.

A)Humility
B)Egotism
C)Altruism
D)Reserved
E)Assurance

Question 7

Leadership is the ability to influence people toward the attainment of organizational goals.

Question 8

The country club management style (1, 9) reflects a moderate amount of concern for both people and production.

Question 9

Research suggests that men are more capable of motivating others and listening to their concerns than are women.

Question 10

Transformational leaders are hardworking, tolerant, and fair-minded but are not as capable of leading change as are transactional leaders.

Question 11

Charismatic leaders typically have a strong vision for the future, and they can motivate others to help realize it.

Question 12

The alienated follower is a person who is a passive, yet independent, critical thinker who may spend valuable time complaining about leadership.

Question 13

The qualities, values, and attitudes associated with management and leadership are largely identical.

Question 14

A transformational leader is a leader distinguished by a special ability to bring about innovation and change.

Question 15

Values associated with interactive leadership include personal confidence, exclusion, and independence.

Question 16

Three distinguishing personal characteristics associated with successful leaders are intelligence, honesty, and self-confidence.

Question 17

Research indicates that people rate leaders as having greater power and influence when the leaders consistently use a single influence tactic.

Question 18

When influence occurs, the relationship among people is passive.

Question 19

The pragmatic survivor is a follower who participates actively in the organization but does not use critical-thinking skills.

Question 20

Hersey and Blanchard's situational theory focuses a great deal of attention on the characteristics of followers in determining appropriate leadership behavior.

Question 21

Paula has the ability to convince others to work toward the attainment of goals.This ability is known as ______.

A)motivation
B)leadership
C)commitment
D)a conceptual skill
E)a personal agenda

Question 22

Colleen Farney at TeleTech shows vast knowledge and keen decisiveness.These qualities are part of the _____ category of personal characteristics of leadership.

A)physical characteristics
B)intelligence and ability
C)personality
D)social characteristics
E)social background

Question 23

The early research on leadership traits has been characterized as the ________.

A)contingency theory of leadership
B)path-goal theory of leadership
C)"great man" approach
D)situational theory of leadership
E)behavioral approach

Question 24

Two leadership styles used by Fiedler in his contingency theory are _______.

A)employee-centered and job-centered
B)consideration and initiating structure
C)concern for people and concern for production
D)relationship-oriented and task-oriented
E)employee-oriented and relations-oriented

Question 25

Marta is a great manager and has a number of special skills.In particular, Marta has the ability to get his subordinates to do more than they would normally do, despite obstacles and personal sacrifice.Which kind of leader is Marta?

A)Transactional
B)Supportive
C)Charismatic
D)People-oriented
E)Production-oriented

Question 26

Researchers at The Ohio State University identified two major behaviors related to leadership style: ______.

A)commitment and consideration
B)commitment and initiation
C)consideration and initiating structure
D)initiating structure and commitment
E)consideration and concern for people

Question 27

Which of the following is NOT a manager quality?

A)Maintains stability
B)Organizes
C)Analyzes
D)Rational
E)Personal power

Question 28

All of the following are leadership qualities, EXCEPT ______.

A)visionary
B)innovates
C)promotes change
D)structured
E)nurtures

Question 29

One of Rudy's few flaws is that he does not consider possibilities beyond those he is told about and simply accepts what his supervisor tells him.Which thinking style does Rudy seem to have?

A)Transformational
B)Servant
C)Uncritical
D)Transactional
E)Critical

Question 30

In the Level 5 Leadership approach, the leader who stimulates high standards and champions dedication to vision is a(n) __________ leader

A)capable
B)contributing
C)competent
D)effective
E)Level 5

Question 31

Wilson is viewed by his boss as driven, tenacious, and conscientious in the pursuit of his goals.These characteristics fit within which of the following categories of personal characteristics of leadership?

A)Physical characteristics
B)Intelligence and ability
C)Work-related characteristics
D)Social background
E)Social characteristics

Question 32

Ian does not have much of a relationship with his subordinates.They feel obligated to do as he says because he's the boss.This is an example of _____ power.

A)referent
B)legitimate
C)coercive
D)reward
E)expert

Question 33

Which types of follower participates actively in the organization but does not use critical-thinking skills?

A)Passive
B)Effective
C)Alienated
D)Conformist
E)Pragmatic survivor

Question 34

All of the following are interpersonal influence tactics, EXCEPT _______.

A)help people to like you
B)develop allies
C)rely on the rule of demand
D)appeal to higher authority
E)ask for what you want

Question 35

Which of the following types of leader clarifies the role and task requirements of subordinates, initiates structure, provides appropriate rewards, and tries to be considerate and meet the social needs of subordinates?

A)Transactional
B)Charismatic
C)Transformational
D)Supportive
E)Team

Question 36

The recommended management style from the Leadership is ______.

A)country club management
B)authority-compliance management
C)middle-of-the-road management
D)impoverished management
E)team management

Question 37

Recently, Beagle Boutique was attempting to hire a middle manager.It was looking for an intelligent, confident, and honest individual.Which approach to leadership was Beagle using?

A)Contingency
B)Situational
C)Trait
D)Behavioral
E)Substitute

Question 38

Beth, a middle manager, uses threats and punishments to influence the behavior of her subordinates.Which of the following sources of power is Beth relying on?

A)Reward
B)Coercive
C)Expert
D)Referent
E)Personal

Question 39

Andy's subordinates say that they love working for him because he inspires them to not only believe in the organization but also believe in their own potential.He challenges people to look at old problems in new ways and acts as a role model for the new values and behaviors.Andy can best be described as which of the following types of leader?

A)Transformational
B)Servant
C)Authentic
D)Transactional
E)Interactive

Question 40

According to the Leadership Grid®, __________ means the absence of a management philosophy, whereby managers exert little effort toward interpersonal relationships or work accomplishment.

A)solitary management
B)middle-of-the-road management
C)low-road management
D)authority-compliance management
E)impoverished management

Question 41

A model of leadership that describes the relationship between leadership styles and specific organizational situations is called a __________ approach.

Question 42

__________ are the distinguishing personal characteristics of a leader, such as intelligence, honesty, self-confidence, and even appearance.

Question 43

__________ is the extent to which a leader is sensitive to subordinates, respects their ideas and feelings, and establishes mutual trust.

Question 44

_____ is to firings and demotions as _____ is to raises and promotions.

A)Referent power; expert power
B)Legitimate power; expert power
C)Coercive power; reward power
D)Reward power; referent power
E)Expert power; referent power

Question 45

The ability to influence people toward the attainment of goals is known as __________.

Question 46

A __________ for leadership makes the leadership style unnecessary or redundant.

Question 47

__________ refers to the extent to which a leader is task-oriented and directs subordinates' work activities toward goal attainment.

Question 48

_____ is to power coming from a formal management position in an organization and the authority granted to it as _____ is to power resulting from a person's special knowledge or skill regarding the tasks being performed.

A)Referent power; expert power
B)Legitimate power; expert power
C)Coercive power; reward power
D)Reward power; coercive power
E)Expert power; referent power

Question 49

In the Level 5 Leader model, someone at Level 1 is termed ______.

A)capable
B)contributing
C)competent
D)effective
E)executive

Question 50

Which of the following is NOT one of Schmidt's five leadership precepts?

A)Get to know your employees.
B)Create new ways to reward high performers.
C)Ensure the integrity of the hierarchy.
D)Let employees own the problems.
E)Have employees' performance reviewed by respected others.

Question 51

According to the Leadership __________ occurs when efficiency in operations is the dominant orientation.

Question 52

A situational variable that counteracts a leadership style is known as a __________.

Question 53

The __________ has the ability to inspire and motivate people to do more than they would normally do, despite obstacles and personal sacrifice.

Question 54

__________ is the potential ability to influence the behavior of others.

Question 55

In __________, the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority.

Question 56

A __________ leader is distinguished by a special ability to bring about innovation and change.

Question 57

A contingency approach to leadership that links the leader's behavioral style with the task readiness of subordinates is called the __________.

Question 58

The results of studies asking people to rank the desired characteristics of leaders and followers show that ______ is the most desirable.

A)honesty
B)intelligence
C)loyalty
D)creativity
E)cooperation

Question 59

Leslie is more than capable of doing her work, but she would rather spend her time and energy complaining about her boss who she used to like until the boss was unable, due to corporate policy, to give her the substantial raise she wanted.What type of follower is Leslie?

A)Passive
B)Effective
C)Alienated
D)Conformist
E)Pragmatic survivor

Question 60

Neal is a "go along to get along" kind of guy who does what he is told to do and doesn't give it much thought at all.What type of follower is Neal?

A)Passive
B)Effective
C)Alienated
D)Conformist
E)Pragmatic survivor

Question 61

List at least three characteristics of authentic leaders.

Question 62

How can a network of relationships serve as a source of power?

Question 63

Managers typically have __________ power, while leaders typically have __________ power.

Question 64

Define team management as proposed by the Leadership approach.Include specification of the level of concern for people and for production.

Question 65

Define country club management as proposed by the Leadership approach.Include specification of the level of concern for people and for production.

Question 66

Power coming from a formal management position in an organization and the authority granted to it is called __________ power.

Question 67

__________ followers are critical, independent thinkers and are active in the organization.

Question 68

What is the difference between consideration behavior and initiating structure behavior?

Question 69

Vision, innovation, nurturing, and personal power are examples of __________ qualities.

Question 70

Managers focus on __________, while leaders focus on __________.

Question 71

Power resulting from a leader's special knowledge or skill regarding the tasks being performed by followers is referred to as __________.

Question 72

Power that results from the authority to provide others with things they desire, such as promotions or salary increases, is called __________.

Question 73

Define authority-compliance management as proposed by the Leadership approach.Include specification of the level of concern for people and for production.

Question 74

Differentiate between a substitute and a neutralizer.

Question 75

Define impoverished management as proposed by the Leadership approach.Include specification of the level of concern for people and for production.

Question 76

List at least three gender differences in leadership skills.

Question 77

__________ followers exhibit neither critical, independent thinking nor active participation.

Question 78

List Schmidt's five leadership precepts.

Question 79

Define the term strength as it is used in the discussion of leadership traits.

Question 80

List the two types of personal power.