Deck 16: Global Issues for Human Resource Managers

Question 1

Ryan's organization builds new roads and repairs old ones.Ryan's organization is involved in the creation of ______ capital.

A) natural
B) social
C) manufactured
D) human

Answer 1

C

Question 2

Which of the following countries is NOT a part of NAFTA?

A) Russia
B) United States
C) Canada
D) Mexico

Answer 2

A

Question 3

Around the early to mid-______ countries began forming reasonably large trade blocs to encourage trade between member countries but discourage trade from outside the trade blocs through trade barriers.

A) 2000s
B) 1970s
C) 1980s
D) 1990s

Answer 3

D

Question 4

______ capital refers to the health,well-being,and productive potential of individual people.

A) Natural
B) Social
C) Manufactured
D) Human

Question 5

______ capital is human-made capital like machines,tools,buildings,and other infrastructure that are used to produce other assets.

A) Natural
B) Social
C) Manufactured
D) Human

Question 6

International operations require us to rethink ______ major function(s)in HRM.

A) most
B) few
C) every
D) one

Question 7

______ are groups of countries that form an association to facilitate movement of goods across national borders.

A) Expatriates
B) Ethnocentrics
C) Trade blocs
D) Parochials

Question 8

Different countries' employment laws require HR to become competent in legal issues where the company operates and rethink ______.

A) staffing
B) training
C) employee and labor relations
D) compensation

Question 9

______ is regarding one's own ethnic group or culture as superior to that of others.

A) Parochialism
B) Ethnocentrism
C) Geocentrism
D) Polycentrism

Question 10

______ is a negative attitude toward knowledge/technology/products from other external sources.

A) Ethnocentrism
B) Not-invented-here syndrome
C) Parochialism
D) Xenophobia

Question 11

An impetus for increasing ______ over the past 50 years was the changing disposition toward the use of tariffs and other trade barriers by country governments.

A) globalization
B) complexity
C) parochialism
D) nationalization

Question 12

The term ______ of markets refers to the buying and selling of goods and services worldwide.

A) globalization
B) complexity
C) parochialism
D) nationalization

Question 13

Having a ______ mind-set is a key standard for contemporary managers.

A) global
B) local
C) narrow
D) national

Question 14

The agreement framework signed after World War II that was the basis for an era in which tariffs and other trade barriers were significantly reduced in much of the world was called ______.

A) GATT
B) NASA
C) NAFTA
D) WTO

Question 15

Around ______% of shoes sold in the United States come from China.

A) 20
B) 40
C) 60
D) 80

Question 16

______ capital includes resources such as timber,water,and minerals that are components of nature that can be linked with human welfare.

A) Natural
B) Social
C) Manufactured
D) Human

Question 17

______ refers to seeing things solely from one's own perspective.

A) Polycentrism
B) Ethnocentrism
C) Geocentrism
D) Parochialism

Question 18

______ capital refers to trust,norms,and networks that people can draw upon to solve common problems and create social cohesion.

A) Natural
B) Social
C) Manufactured
D) Human

Question 19

Which of the following is NOT one of the stages in the evolution of a company from local producer to global firm?

A) domestic
B) international
C) multinational
D) intranational

Question 20

______ allow free,or low-cost,passage of goods among member nations.

A) Trade blocs
B) Tariffs
C) Embargoes
D) Ethnocentrics

Question 21

Project GLOBE confirmed Hofstede's research and expanded his five original dimensions into _____.

A) seven
B) nine
C) ten
D) twelve

Question 22

Geert Hofstede worked for IBM in 1960s and developed a ______.

A) benefits plan
B) employee relations plan
C) code of conduct
D) model of national culture

Question 23

______ refers to a narrow-minded view of the world with an inability to recognize individual differences.

A) Ethnocentrism
B) Geocentrism
C) Parochialism
D) Culturalism

Question 24

Businesses that believe in managing globally,using the best people no matter where they are located,therefore will usually staff international facilities with ______ nationals.

A) parent-country
B) host-country
C) third-country
D) fourth-country

Question 25

As Hofstede's research became dated,Project ______ confirmed his dimensions are still valid today and extended and expanded them.

A) HOME
B) GLOBE
C) EARTH
D) WORLD

Question 26

People who live in a different country where a work assignment will take place are known as ______ nationals.

A) parent-country
B) host-country
C) home-country
D) third-country

Question 27

Evaluating global managers is one of the few occasions when it is necessary to consider ______.

A) behavior
B) individual traits
C) results
D) ethics

Question 28

Organizations that tend to believe that their values and culture are superior to those of others will therefore frequently choose to staff international facilities with ______ nationals.

A) parent-country
B) host-country
C) third-country
D) fourth-country

Question 29

Firms that generally emphasize adapting to local culture and practices will generally choose to staff international facilities with ______ nationals.

A) parent-country
B) host-country
C) third-country
D) fourth-country

Question 30

Which of the following is NOT a generic approach to managing a global company?

A) ethnocentric
B) parochial
C) polycentric
D) geocentric

Question 31

At John's organization,the annual sales prize is very important.Sales people work hard and compete against one another for the prize.It appears the ______ dimension of cultural diversity is high at John's organization.

A) assertiveness
B) future orientation
C) power distance
D) uncertainty avoidance

Question 32

______ originally identified five dimensions that allow a country culture to be plotted along a continuum.

A) Project GLOBE
B) Hofstede's Model of National Culture
C) National Culture
D) Geocentrism

Question 33

An American employed by a foreign company in a country other than the United States ______ have the protection of U.S.equal employment opportunity laws.

A) would need to
B) would
C) would not
D) able to

Question 34

In cultures low on Hofstede's dimension of ______,people believe that the group is the primary unit of value.

A) masculinity
B) individualism
C) power distance
D) uncertainty avoidance

Question 35

According to the EEOC,"U.S.employers are not required to comply with the requirements of Title VII,the ADEA,or the ADA" in other countries ______.

A) "if adherence to that requirement would conflict with the employer's code of conduct"
B) "if adherence to that requirement would violate a law of the country where the workplace is located"
C) "if adherence to that requirement would jeopardize the employer's business dealings"
D) "if adherence to that requirement would pose an undue hardship"

Question 36

In a high ______ culture,employees expect to receive and carry out orders without question.

A) masculinity
B) individualism
C) power-distance
D) uncertainty avoidance

Question 37

People who happen to have a skill set needed for an international assignment but who are not citizens of either the home or host country are known as ______ nationals.

A) parent-country
B) host-country
C) home-country
D) third-country

Question 38

The ______ bars U.S.-based or U.S.-listed companies from bribing foreign officials in exchange for business.

A) Import/Export Act
B) Foreign Corrupt Practices Act
C) Equal Employment Opportunity
D) Fair Credit Act

Question 39

Worldwide,the major HR laws tend to be in the areas of staffing,labor relations,and ______.

A) ethics
B) compensation
C) disciplinary action/termination
D) training

Question 40

In many other countries,variable pay has negative connotations,at least in part because ______.

A) it is illegal
B) it is an individual incentive
C) of negative views of the United States
D) most other cultures prefer praise to tangible rewards

Question 41

The problem of serious culture shock can be mitigated,though,through cross-cultural training ______ the assignment begins.

A) 2 months after
B) 6 months after
C) once
D) before

Question 42

______ is the process of closing operations in other countries and bringing work back to the home country.

A) Outshoring
B) Onshoring
C) Insourcing
D) Outsourcing

Question 43

Macy is English and works for a U.S.-based company in England.It appears the company has made a(n)______ staffing choice.

A) ethnocentric
B) polycentric
C) geocentric
D) domestic

Question 44

______ is the process of hiring another organization to do work that was previously done within the host organization.

A) Outsourcing
B) Insourcing
C) Onshoring
D) Outshoring

Question 45

______ organizations tend to believe that their values and culture are superior to others and choose to staff international facilities with home-country managers.

A) Ethnocentric
B) Geocentric
C) Polycentric
D) Expatriate

Question 46

Japan is a highly ______ culture.

A) nurturing
B) collectivist
C) individual
D) feminine

Question 47

There is strong evidence that there are ______ levels of voluntary turnover of repatriates once they complete their international assignments and return to the home office.

A) low
B) high
C) moderate
D) very low

Question 48

______ organizations emphasize adapting to local culture and practices and will generally choose to hire host-country employees.

A) Geocentric
B) Polycentric
C) Expatriate
D) Ethnocentric

Question 49

Heather is American and works for a U.S.-based company in Brazil.It appears the company has made a(n)______ staffing choice.

A) ethnocentric
B) polycentric
C) geocentric
D) domestic

Question 50

When considering whose ethical perception should be followed in situations in which the values in one country conflict with those in another,employees should look to ______.

A) religion
B) personal ethics
C) the organization's code of conduct
D) local government

Question 51

The value in Hofstede's model is in ______.

A) applying labels to each country
B) identifying countries as either Eastern or Western
C) identifying countries as part of the Global North or Global South
D) knowing how significant the differences are between two countries' cultures

Question 52

D'Shawn's organization is transferring him to Beijing.He will be paid according to the pay structure of the Chinese branch,but will receive an allowance to cover the additional housing costs he will incur.D'Shawn's company is most likely employing a ______ approach to pay.

A) localization
B) balance sheet
C) split-pay
D) local-plus

Question 53

______ organizations hire the best people no matter where they are located and therefore will usually choose to mix in third-country nationals along with parent- and host-country employees.

A) Polycentric
B) Geocentric
C) Ethnic
D) Ethnocentric

Question 54

Ann is American and works for a Singapore-based company in India.It appears the company has made a(n)______ staffing choice.

A) ethnocentric
B) polycentric
C) geocentric
D) domestic

Question 55

Facial expressions are a type of ______ communication.

A) assumed
B) symbolic
C) verbal
D) nonverbal

Question 56

Repatriating an individual after an international assignment should include reentry training,job placement,a show of appreciation,and possibly ______.

A) mentoring assistance
B) a pay raise
C) a new international assignment
D) counseling

Question 57

______ traits have been widely regarded as among the most important potential factors in expatriate adjustment.

A) Hobby
B) Work
C) Personality
D) Motivational

Question 58

The process of bringing home an individual after they have been on international assignment is called ______.

A) expatriation
B) adaptation
C) repatriation
D) onshoring

Question 59

A(n)______ is an employee who leaves their home country to go work in another country.

A) parochial
B) ethnocentric
C) expatriate
D) BRIC

Question 60

At about 4-6 months into an international assignment,many people actually become ______ because they don't understand the culture that they have been forced to live in.

A) resentful
B) angry
C) depressed
D) amused

Question 61

In a ______ approach to expatriate compensation,the expatriate's compensation is based on local (host-country)norms.

A) local-minus
B) negotiation
C) localization
D) international-minus

Question 62

______ is a process where the organization pays the individual partly in home-country currency and partly in the currency of their work location.

A) Singular pay
B) Trade bloc pay
C) Split pay
D) Onshoring pay

Question 63

When Reagan begins her expatriate assignment in Florence,Acme Global will pay her half in U.S.dollars and half in euros.It appears Acme Global took the ______ approach to Reagan's compensation.

A) split-pay
B) local-plus
C) national-plus
D) international-minus

Question 64

When Acme Global asked Tamera to relocate to the company's newest foreign plant,it paid her a salary equal to what she was making in the United States and gave her an allowance for extra expenses.It appears Acme Global is using the ______ approach to expatriate compensation.

A) balance sheet
B) split-pay
C) negotiation
D) localization

Question 65

Acme Global recognizes that different employees have different compensation needs when on expatriate assignments.Therefore it has a compensation specialist sit down with each employee before the assignment to work out how the employee will be compensated.It appears Acme Global is using the ______ approach to expatriate compensation.

A) lump-sum
B) split-pay
C) negotiation
D) localization

Question 66

Using the ______ approach to expatriate compensation,the organization continues to pay the individual at a rate equivalent to their home-country salary,while providing allowances to enable that employee to maintain their standard of living.

A) trade bloc
B) outsourcing
C) onshoring
D) balance sheet

Question 67

Acme Global recognizes that different employees have different compensation needs when on expatriate assignments.Some may need compensation to pay for their children's education.Others may work in areas where they must pay high taxes.To avoid having to design an individualized pay package for every employee,Acme Global gives every expatriate employee a set amount for extra expenses.It appears Acme Global is using the ______ approach to expatriate compensation.

A) balance sheet
B) split-pay
C) lump-sum
D) localization

Question 68

The most common method to manage expatriate compensation is called the ______ approach.

A) trade bloc
B) balance sheet
C) outsourcing
D) inshoring

Question 69

In the ______ approach to expatriate compensation,the employee receives compensation based on the host country's ordinary pay structures and then receive allowances to allow them to more closely match their living standard in their home country.

A) local-minus
B) local-plus
C) national-plus
D) international-minus

Question 70

Before going on her expatriate assignment to Lisbon for Acme Global,Amy had a meeting with a human resources manager to decide her compensation.It appears Acme Global took the ______ approach to Amy's compensation.

A) local-minus
B) negotiation
C) national-plus
D) international-minus

Question 71

Zachariah just accepted an expatriate assignment in Berlin with Acme Global.He will be paid based on German norms and be paid in euros.It appears Acme Global took the ______ approach to Zachariah's compensation.

A) local-minus
B) negotiation
C) localization
D) international-minus

Question 72

Laura accepted a temporary expatriate assignment.Since she will be keeping her apartment in her home country and getting a temporary apartment in her host country,she asked to be paid partly in her home-country currency and partly in her host-country currency.Laura is requesting the ______ approach to expatriate compensation.

A) balance sheet
B) split-pay
C) lump-sum
D) localization

Question 73

In a ______approach to expatriate compensation,the organization pays the expatriate a set amount of money to use on items such as taxes,vehicles,housing,and similar items during their assignment.

A) lump-sum
B) negotiation
C) pure localization
D) international-minus

Question 74

When setting expatriate compensation policy,the function of "significance" in ______ theory must always be considered.

A) equity
B) expectancy
C) exclusion
D) exclusive

Question 75

______ generally should include a series of steps that need to occur in order to get the employee back into the home-country work routine.

A) Repatriation
B) Expatriation
C) Inshoring
D) Onshoring

Question 76

Myra will be moving to London as part of an expatriate assignment.Rather than try to figure out how to add-on to Myra's compensation,the organization decides to pay her as if she was a member of their London workforce.It appears Myra will be paid under the ______ approach to expatriate compensation.

A) balance sheet
B) split-pay
C) negotiation
D) localization

Question 77

In a ______ approach to expatriate compensation,the employer and employee mutually agree on a compensation package.

A) local-minus
B) negotiation
C) national-plus
D) international-minus

Question 78

Culture shock can cause significant problems for the expatriate employee,and in fact there is evidence that up to ______% of employees fail to complete their international assignment.

A) 2
B) 80
C) 50
D) 25

Question 79

Allison just accepted an expatriate assignment with Acme Global in Estonia.To cover her expenses,Acme Global paid her a set amount of money to use on items such as taxes,vehicles,housing,and similar items.It appears Acme Global took the ______ approach to Allison's compensation.

A) lump-sum
B) negotiation
C) pure localization
D) international-minus

Question 80

______ communication uses items that we surround ourselves with,such as jewelry,clothing,or even the car we drive.

A) Verbal
B) Symbolic
C) Explicit
D) Implied