Deck 22: Strategies for Creating Dental Hygiene Positions in Dental Public Health Settings

Question 1

Which of the following is (are) present in the ADHA Business Plan?

A) Service development
B) Operations
C) Sales
D) Management
E) All of the above

Answer 1

All of the above

Question 2

Which of the following skills are needed when managing a practice?

A) Resolve conflicts
B) Motivate and evaluate workers
C) Formulate policies and procedures
D) Coordinate personnel
E) All of the above

Answer 2

All of the above

Question 3

Although dental hygiene initially began as a profession focused on public health initiatives, the profession has been positioned in the private dental office.

Answer 3

True

Question 4

A diagram that describes a program plan with a detailed budget is called a ________.

A) Program diagram
B) Blueprint
C) Planning theorem
D) None of the above
E) Both A and B

Question 5

Homebound residents may have difficulty accessing dental hygiene care in the United States.

Question 6

Which issues should be defined during the planning stages and further refined during the implementation and evaluation stages?

A) Management
B) Service
C) Marketing
D) Practice management
E) None of the above

Question 7

Which stage(s) is (are) used to create a dental hygiene program?

A) Implementation
B) Dental hygiene program
C) Assessment
D) Evaluation
E) All of the above

Question 8

Talking face-to-face with your potential patients and getting them to say, "Yes, I'll retain your services." falls under what function?

A) Marketing
B) Sales
C) Service design
D) Operations
E) All of the above

Question 9

Public relations planning should commence during which stage?

A) Assessment
B) Planning
C) Dental hygiene diagnosis
D) Evaluation
E) Implementation

Question 10

In the long term, access to dental hygiene care should increase costs to the consumer.

Question 11

Making sure all plans are working in concert to meet your goals is referred to as ________.

A) Management
B) Finance
C) Service development
D) Marketing
E) All of the above

Question 12

Resolving conflicts is a mandatory management skill for the dental hygienist.

Question 13

An organized approach to selecting and servicing markets is called ________.

A) Selling
B) Marketing
C) Servicing
D) Advertising
E) None of the above

Question 14

Significant interest has been shown by which population(s) to increase the establishment of dental hygiene programs in settings other than private practice?

A) Dental associations
B) Health care professionals
C) Members of target populations
D) Government entities
E) B, C, and D

Question 15

Persuading your potential patients that your service is meant for them is called ________.

A) Personnel
B) Operations
C) Marketing
D) Management
E) Finance

Question 16

Doing the actual work of the business is called ________.

A) Marketing
B) Personnel
C) Operations
D) Sales
E) All of the above

Question 17

Most states allow the public ample access to dental hygienist providers in a variety of settings.

Question 18

Continuous refinement of your services is called ________.

A) Management
B) Sales
C) Personnel
D) Service development
E) Marketing

Question 19

The P's of marketing include product, price, plan, and ________.

A) Pace
B) Promotion
C) Public relations
D) Practice
E) None of the above

Question 20

What type of initiative may be necessary to increase accessibility of dental hygiene to all populations?

A) Planning
B) Proxy
C) Legislative
D) Assessment
E) None of the above

Question 21

Choose the item that best matches each item of the following
Assisting patients in reimbursement mechanisms

A)Promotion
B)Distribution plan
C)Product
D)Price

Question 22

Choose the item that best matches each item of the following
Creating legal advertisement activities

A)Promotion
B)Distribution plan
C)Product
D)Price

Question 23

Choose the item that best matches each item of the following
Educating and promoting dental health

A)Promotion
B)Distribution plan
C)Product
D)Price

Question 24

Choose the item that best matches each item of the following
Developing policies and procedures describing all types of reimbursement mechanisms

A)Promotion
B)Distribution plan
C)Product
D)Price

Question 25

Choose the item that best matches each item of the following
Developing practice location and hours

A)Promotion
B)Distribution plan
C)Product
D)Price