Deck 5: Leadership and Followership

Question 1

People want leaders who are passionate about their convictions.

Answer 1

True

Question 2

Factors such as the size of the work group and the type of people involved have no significant impact on the effectiveness of supervisory leadership.

Answer 2

False

Question 3

When supervisors delegate work they are no longer responsible.

Answer 3

False

Question 4

There are no jobs that a supervisor cannot delegate to someone else.

Question 5

A store clerk should have the authority to give a customer's money back within specified limitations.

Question 6

According to Robert Greenleaf,a servant-leader leads first and serves second.

Question 7

Members of a work group do not assume leadership roles.

Question 8

Great leaders are known as great communicators with impeccably credibility.

Question 9

Supervisors who do not have the courage to stand up for employees risk losing the trust of the employees.

Question 10

Leadership is based on what the supervisor does,not what the followers think and do.

Question 11

Employees want hope from their leaders,meaning that when leaders believe,they kindle the fire of optimism in followers.

Question 12

Successful supervisors tend to be somewhat more intelligent than the average subordinate.

Question 13

Delegation is the process of entrusting duties and related authority to peers.

Question 14

Effective delegation should increase the quantity and improve the quality of work being completed by the responsible employee.

Question 15

Waiting until the supervisor is certain failure will not occur is necessary when delegating work assignments.

Question 16

Under some circumstances,the amount of authority a delegated employee can have may exceed the amount of authority a supervisor possesses.

Question 17

Contingency-style leadership proposes that no one leadership style is best and that the appropriate style depends upon a multitude of factors in the situation.

Question 18

Delegation gives employees a greater voice in how a job is to be done; the employee is empowered to make decisions.

Question 19

When practicing the process of delegation,one must assign duties and grant authority as well as create responsibility and accountability for completion of those duties.

Question 20

The ability to trust a leader was much more important in the past,when people were not as independent as they are today.

Question 21

Of all the types of followers,Exemplary Followers are often viewed as the stars of the office.

Question 22

Delegation of authority really means that the supervisor should run his/her department by consensus or vote.

Question 23

Delegation often results in greater employee motivation,as well as better job performance.

Question 24

General supervision and participative management are grounded in Theory Y assumptions.

Question 25

All employees eagerly anticipate and want their supervisors to delegate some responsibilities to them.

Question 26

According to Kouzes and Posner,which of the following is NOT one of the practices of effective leaders?

A)Challenging the process
B)Maintaining the status quo
C)Encouraging the heart
D)Inspiring a shared vision

Question 27

Which of the following is a correct statement regarding leadership?

A)The best leaders are promoted from within.
B)Anyone who can influenceothers toward objectives can function as a leader.
C)Leadership always resides in the person in charge of a group of people.
D)Most effective leaders tend to be far above average intelligence.

Question 28

Free-reign supervision is usually the best approach because it allows the subordinates to make the decisions.

Question 29

Which of the following statements best defines accountability?

A)The power to influence or command employees
B)The obligation to one's boss and the acceptance of blame or credit
C)The process of entrusting duties and related authority to subordinates
D)The ability to guide and influence the behavior of others

Question 30

A directive is the communication approach by which a supervisor tells employees what,how,and why something is to be done.

Question 31

Principles of empowerment are more conducive to the general supervisory style.

Question 32

The autocratic style of supervision is associated with a participatory management style.

Question 33

The autocratic approach to supervision is the most effective long-run approach for ensuring better work performance.

Question 34

Participative management style is similar to the Theory X style of management.

Question 35

Research conducted by Warren Bennishas indicated that most people want all of the following from their leaders EXCEPT:

A)direction.
B)trust.
C)dominance.
D)results.

Question 36

Supervisors who practice participative management do not issue directives.

Question 37

A supervisor who uses participative management must never demonstrate authority lest the trust that has been built between him/her and the employees be broken.

Question 38

A manager who believes in contingency-style leadership believes that:

A)leadership is necessary onlyduring a crisis.
B)leadership can be learned in terms of behaviors to do and not do.
C)leaders need to serve first and lead thereafter.
D)the appropriate leadership style depends on a multitude of factors.

Question 39

A good supervisor sometimes shows how a job can be done more efficiently,promptly,or courteously.

Question 40

A supervisor may not delegate work assignments for fear of being replaced by a subordinate.

Question 41

Waldo is excited about the arrival of the new company supervisor.He hopes that the new supervisor is someone who willingly takes on challenging tasks,and would reinforce the mantra,"success brings more success." Which of the following areas of leadership does Waldo want to see his new supervisor to engage in?

A)Direction
B)Trust
C)Hope
D)Results

Question 42

Maxine has been appointed the new CEO of IndiCorp after many failed ventures under the old CEO.Employees at IndiCorp believe Maxine will refocus the company on its core products and shed any non-performing business units.This illustrates that the employees at IndiCorp want _____.

A)direction​
B)trust
C)hope
D)results

Question 43

The system of moral principles that guide the conduct of an individual,group,or society is known as _____.

A)justice
B)convention
C)ethics
D)propriety

Question 44

Miranda works in a company where policies and reminders are posted at office bulletin boards everywhere.Her company emphasizes strict adherence to all organizational policies and regulations.Which of the following approaches to supervisory leadership does this scenario illustrate?

A)Autonomous style
B)Participative style
C)Bureaucratic style
D)General supervision style

Question 45

Which of the following statements regarding the assignment of duties is NOT correct?

A)Each employee must be assigned a specific task or job to perform.
B)Routine duties can usually be assigned to almost any employee.
C)A supervisor can delegate all thefunctions that he or she is required to do.
D)Much of a supervisor's success will depend on the assignment of job duties.

Question 46

Brynne has always been an advocate of the autocratic approach to management.As such,she has had to make several assumptions about her employees.Which of the following is NOT one of those assumptions?

A)Most employees work onlyto earn money.
B)Most employees are motivated by a feeling of accomplishment.
C)Most employees will work hard only if they fear losing their job.
D)Most employees are lazy.

Question 47

Henrietta,a supervisor at a hair salon,believes that by responding to the needs of her employees,they are able to be the best that they can be.This in turn makes her more effective at her job too.In this scenario,which of the following leadership principles isHenrietta advocating?

A)Transformational leadership principle
B)Servant leadership principle
C)Contingency leadership principle
D)Transitional leadership principle

Question 48

Which of the following supervisory styles is most compatible with Theory Y assumptions?

A)The autocratic management style
B)The participative management style
C)The bureaucratic management style
D)The free-reign management style

Question 49

Ahmed is a manager at a distribution center.Having worked in a field that is constantly changing,he believes that no one leadership style is best.Instead,the appropriate style is dependent on the situation at hand.Which of the following types of leadership does Ahmed's notion demonstrate?

A)Contingency-style leadership
B)Participative-styleleadership
C)Servant leadership style
D)Transformational leadership style

Question 50

Which of the following statements best describes the purpose of delegation?

A)A tool to get rid of unpleasant tasks
B)A tool to lighten the managerial workload
C)A tool to develop employees' skills and abilities
D)A tool to surrender all accountability

Question 51

Alan provides his employees with opportunities to influence and contribute their ideas in decision making of the organization.Which style of supervision does Alan follow?

A)The bureaucratic management style
B)The autocratic managementstyle
C)The contingency managementstyle
D)The participative managementstyle

Question 52

Which of the following statements is true ofparticipative management?

A)A supervisor consults with employees before making a decision.
B)Employees can make all decisions without interference from a supervisor.
C)A participatory style lessens a supervisor's authority.
D)Decisions must be approved by the majority.

Question 53

Which of the following supervisory areas can be delegated?

A)Minute-taking
B)Policy formulation
C)Appraisals
D)Disciplinary actions

Question 54

The obligation to perform certain tasks and duties as assigned by a supervisor is referred to as:

A)authority.
B)responsibility.
C)delegation.
D)the cascade effect.

Question 55

Macy goes to her supervisor,Tory,to talk about an idea that could potentially grow sales by a factor of ten.Tory listens patiently to Macy and decides to kick the idea up the management chain.Macy's strategy sees success and Tory promptly credits her.In the case of Macy's idea,Tory's actions exemplify _____

A)task delegation.
B)trust-building.
C)uninspired supervision.
D)cultural openness.

Question 56

According to the Community and Leadership Development Center at Indiana University,which of the following is something that is NOT done to demonstrate ethical leadership?

A)Choose your values.
B)Motivate others to serve the greater good.
C)Be people-oriented.
D)Choose your own moral parameters.

Question 57

All of the following are reasons that supervisors may be reluctant to delegate tasks to their employees,EXCEPT:

A)a fear of mistakes.
B)the "I'd rather do it myself" mentality.
C)the feeling that employees might perform the job better than them.
D)senior management's disapproval of delegation.

Question 58

Samuel is responsible for generating monthly reports on his organization's sales figures.This month,he decided to pass the project along to one of his subordinates so that the subordinate can gain experience in data analysis and also to free up more of his own time for other duties.This is an example of:

A)contracting.
B)outsourcing.
C)delegating.
D)mentoring.

Question 59

Which of the following is NOT an area that tests how leadership behaviors reflect ethical values?

A)Ethics of the means
B)Ethics of the collective
C)The ethics of the ends
D)The ethics of person

Question 60

In practice,a supervisor usually blends his or her leadership approaches,based on a number of considerations including all of the following,EXCEPT:

A)the situation at hand.
B)the employee or employees who are involved.
C)the breakdown of a task.
D)the supervisor's skill and experience.

Question 61

Followership is defined as:

A)the number of people under a leader.
B)the capacity or willingness to follow a leader.
C)a leader's cult of personality.
D)the practice of forcing followers to follow a leader.

Question 62

_____ is the process of influencing the opinions,attitudes,and behaviors of others toward the achievement of a goal.

A)Leadership
B)Followership
C)Discipleship
D)Partnership

Question 63

The six Pillars of ethics can be remembered by the acronym TRRFCC (Terrific).

Question 64

At work,Lisa meets with her subordinates at least twice a week to convey to them what tasks must be done and how,when,and why they are to be completed.Which approach to supervisory leadership does Lisa use?

A)Laissez-faire approach
B)Participative approach
C)General supervision approach
D)Directive approach

Question 65

Which of the following does NOT encourage employees to trust leaders?

A)Favoritism
B)Caring attitude
C)Communication
D)Listening skills

Question 66

Dino works in a complex factory environment.As the supervisor of the factory,he takes satisfaction in knowing how to operate every machine in the building with particular expertise.However,he is wearing himself thin by trying to do too many tasks by himself.He knows that he should be delegating many of the things that he currently does himself to his subordinates,yet he is reluctant to do so.Describe why Dino may be reluctant.

Question 67

Nancy often keeps to herself but does share ideas with her manager and her team from time to time although her ideas are regularly rejected for their cynicism.In this case,Nancy can be termed as a(n)_____ follower.

A)pragmatic
B)conformist
C)passive
D)alienated

Question 68

Which of the following questions does NOT identify tests for leadership?

A)Does the leader leave the organization better than he or she found it?
B)Does the leader communicate the organization's vision and get others "onboard"?
C)Does the leader make sure the followers strictly adhere to the vision?
D)Does the leader build a climate of mutual trust and respect?

Question 69

Why are supervisors reluctant to delegate responsibility?

Question 70

Harold supervises his team very closely,often uses threats to get them to work,and forcibly assigns tasks to various team members.Harold's supervisory style is most consistent with _____.

A)Theory Y
B)Theory X
C)Theory Z
D)contingency theory

Question 71

According to Warren Bennis,what do employees typically want from their leader?

Question 72

Christopher meets with his staff at least weekly to help them review their goals and tasks.He encourages his staff to set such job objectives that are challenging yet attainable.Such objectives are referred to as:

A)key performance indicators.
B)stretch targets.
C)change agents.
D)bull's eyes.

Question 73

Focused job objectives that present a challenge but are achievable are referred to as:

A)strategic plans.
B)key performance indicators.
C)stretch targets.
D)organizational goals.

Question 74

What are some traits shared by most successful supervisory leaders?

Question 75

Which of the following is NOT a component of delegation?

A)Practicingnepotism
B)Granting permission
C)Assigning duties
D)Creating an obligation

Question 76

Describe what autocratic supervision is.