Deck 4: Managing Meetings and Teams

Question 1

Which of the following is not a disadvantage of teams?

A)costly
B)time-consuming
C)lower motivation
D)risk of groupthink

Answer 1

C

Question 2

Which is not an advantage of working in a team?

A)A group decision may be of a higher quality than that made by an individual.
B)It provides a welcome break from routine independent tasks.
C)Group members are more likely to be committed to the information presented.
D)It may reduce the chance of communication problems.

Answer 2

B

Question 3

Filley,who conducted extensive research on workgroups,thinks the ideal size for a meeting is generally ______.

A)five
B)ten
C)fifteen
D)as many people as you can get to come

Answer 3

A

Question 4

The illusion that everyone in the group holds the same viewpoint is a symptom of ______.

A)teamwork
B)leadership
C)groupthink
D)all of these are correct

Question 5

Which is not a good follow-up strategy after a meeting?

A)sending an e-mail or memo summarizing the discussion and action items
B)discussing the decisions in the next meeting
C)composing and circulating formal meeting minutes
D)a phone call to the boss

Question 6

When more powerful or vocal group members might intimidate others,which decision-making format for a face-to-face meeting is appropriate?

A)nominal group technique
B)rational problem-solving
C)Delphi technique
D)brainstorming

Question 7

Which of the following seating arrangements should be avoided at a meeting?

A)an oval table
B)a long narrow table
C)a round table
D)a U-shaped table

Question 8

Which of the following is a symptom of groupthink?

A)the illusion that everyone in the group holds a different viewpoint
B)the belief that the group can make mistakes
C)the belief that disagreements are to be faced
D)the tendency to direct pressure on any dissenting group member

Question 9

The object of ______ is to generate ideas rather than evaluate or analyze those ideas.

A)nominal group technique
B)Delphi technique
C)meetings
D)brainstorming

Question 10

Which of the following uses a questionnaire that elicits the participants' expert opinions on a topic?

A)nominal group technique
B)Delphi technique
C)group decision support system
D)brainstorming

Question 11

A(n)______ question is one originally asked by a group member to the leader who then directs it back to the person who asked it.

A)relay
B)overhead
C)direct
D)reverse

Question 12

Which is not a guideline for developing a meeting agenda?

A)use complete descriptions of the topics
B)Small meetings don't require agendas.
C)clarify the goal of the meeting
D)Ideally,the set time is no more than 90 minutes.

Question 13

How can a team leader prevent groupthink?

A)use a "devil's advocate"
B)be open to criticism
C)do not make an early decision
D)all of these are correct

Question 14

Which is not a disadvantage of teamwork?

A)increased chance of communication problems
B)high cost
C)low-quality decisions
D)overuse

Question 15

When a meeting leader asks for "push back," he/she is asking the meeting members to ______.

A)criticize his/her ideas
B)leave
C)sit up straighter
D)agree on the next step

Question 16

Which is not a strategic consideration listed in the chapter that assists managers in preparation for meetings?

A)whether to meet
B)physical facilities
C)feedback
D)leadership style

Question 17

Which of the following does the chapter list as functions of meetings?

A)informational or fact-finding
B)problem solving
C)decision-making
D)all of these are correct

Question 18

Which of the following is not an advantage of teams?

A)higher quality decisions
B)efficiency
C)higher motivation
D)better communication

Question 19

When attempting to halt a disruption during a meeting,the facilitator should not ______.

A)paraphrase other's statements
B)use the Delphi technique
C)allow multitasking such as checking e-mail
D)ask open,unbiased questions

Question 20

The presence of inordinate optimism that predisposes members to take excessive risks is a symptom of ______.

A)teamwork
B)leadership
C)groupthink
D)all of these are correct

Question 21

Groupthink is the tendency of a group to conform to ideas simply because the general sense of the group has moved in a particular direction and the members of the group feel committed to continue in the same line of thought.

Question 22

Which of the following is not a skill required for meeting participation?

A)writing
B)collaborating
C)listening
D)compromising

Question 23

Meetings should occur in the meeting leader's office.

Question 24

Meetings are an efficient way to make routine announcements and disseminate information.

Question 25

Research shows that as a group grows,communication is more effective and stress between members decreases.

Question 26

Asking a meeting member to play "devil's advocate" is a strategy for ______.

A)keeping the meeting short
B)avoiding groupthink
C)encouraging harmony
D)strengthening leadership

Question 27

An increased number of meeting attendees decreases one's willingness to participate.

Question 28

The agenda of the meeting should communicate the what,why,when,and who regardless of the type of meeting.

Question 29

Ninety percent of all U.S.businesses use some form of group structure.

Question 30

"Centrality" describes meeting members who ______.

A)control the flow of information and collaboration
B)work in the company's headquarters
C)sit in the center of the room
D)perform the most important function in the company

Question 31

Coch and French found that participation in meetings decreased a feeling of ownership of the outcome.

Question 32

Participants of most meetings need 5 working days to prepare.

Question 33

One advantage of a group meeting is it increases the chance of communication problems,which is healthy because it creates a better line of communication down the road for group members.

Question 34

Which of the following is an advantage of conducting stand-up meetings?

A)Everyone is involved.
B)Everyone focuses on the meeting's purpose.
C)The meeting is brief.
D)all of these are correct

Question 35

A good reason to call a meeting is to allow everyone the opportunity to get away from their desks.

Question 36

The working paper from which a meeting operates is called a(n)______.

A)script
B)policy
C)procedural
D)agenda

Question 37

According to the chapter,which of the following is a strategic consideration for virtual meetings?

A)physical facilities
B)cultural similarity
C)technological adequacy
D)disruptions

Question 38

Meeting costs are a standard line item in most company budgets.

Question 39

Which of the following should not be a consideration when deciding who should attend a meeting?

A)whether the topic is salient to the person
B)whether the person has authority to follow through on the chosen action
C)the person's organizational status
D)the person's knowledge of the topic

Question 40

In coordination meetings,project teams keep each other informed of their progress and plan at each stage of their joint efforts.

Question 41

Social network analysis (SNA)is a tool that managers use to evaluate project team members' proposed solutions to a problem.

Question 42

Unlike in other types of meetings,members of staff meetings are not expected to share information.

Question 43

What is NGT? What is its value for group decision-making?

Question 44

Studies have shown that brainstorming increases the production of new ideas.

Question 45

Give two good reasons to have a business meeting and two poor reasons to have a meeting.

Question 46

An advantage of the Delphi technique is that it does not require close physical proximity.

Question 47

When the size of the meeting becomes larger than 10 members,a V-shaped seating arrangement is preferred.

Question 48

The essential aim of informational meetings is to communicate a company point of view and have it accepted by employees.

Question 49

An important advantage of working in teams is increased commitment and loyalty.

Question 50

What are some of the challenges of telecommuting? List three to four strategies that remote workers can use to minimize these problems.