Deck 5: Making Presentations

Question 1

When emphasizing an important or primary point,the speaker should ______.

A)slow down
B)speed up
C)pace back and forth
D)nod repeatedly

Answer 1

A

Question 2

Which type of posture may emphasize or show involvement?

A)backward leaning
B)standing on tip toes
C)folding arms
D)forward leaning

Answer 2

D

Question 3

Which of the following organizational patterns is best when discussing a relatively complicated problem,especially if the audience is largely unfamiliar with the facts or is likely to be hostile to the message?

A)problem-solving pattern
B)the state-the-case-and-prove-it
C)the psychological progressive
D)the sociological pattern

Answer 3

A

Question 4

A good way for a business speaker to focus on audience benefits is to use the word ______.

A)profit
B)you
C)boss
D)me

Question 5

Which of the following is true about whiteboards as visual aids?

A)They don't allow the audience to actively engage with the speaker.
B)Spontaneous diagrams and flowcharts confuse a speaker's explanations.
C)They are useless when brainstorming.
D)They can be useful when there is no time to prepare any other visual aids.

Question 6

Which is not a standard purpose for a business presentation?

A)inform
B)inspire
C)convince
D)cause action

Question 7

Which statement concerning informative presentations is false?

A)Lay opinions are appropriately used when citing nonexperts.
B)Audiences judge evidence on its timeliness and source.
C)Heavy use of data is key to the psychological-progressive pattern.
D)Factual evidence can be both logical and emotional.

Question 8

Which of the following is not described in the chapter as a message variable that contributes to a persuasive effort?

A)arrangement of the information
B)using humor
C)giving a range of evidence
D)stating explicitly what is desired

Question 9

Which of the following is the best organizational pattern for an informative presentation about changes to the employees' benefits package?

A)spatial
B)written
C)importance
D)chronological

Question 10

Which of the following is not a step in the psychological-progressive pattern?

A)arouse
B)dissatisfy
C)gratify
D)empathize

Question 11

Which of the following is optional for the introduction of a speech?

A)establishment of the speaker's credentials
B)a purpose statement
C)motivation for the audience to listen
D)a preview of main points

Question 12

Rules for using speaker notes include all of the following except ______.

A)do not bend,roll,or twist hardcopy notes
B)do not gaze at the notes to avoid eye contact with the audience
C)do not write out your notes in full sentences
D)do not look at your notes at all

Question 13

The best solution to stage fright is ______.

A)preparation
B)deep breathing
C)gripping the podium
D)memorizing the start

Question 14

When choosing material for a presentation,which of the following audience characteristics is not relevant?

A)demographics
B)knowledge levels
C)size
D)attitudes

Question 15

When a speaker believes that presenting statistics will persuade the audience,he/she is confusing ______.

A)features and benefits
B)numbers and facts
C)assumptions and observations
D)past and future

Question 16

Which of the following is a criterion for an effective visual aid?

A)relevance
B)simplicity
C)visibility
D)all of these

Question 17

"I encourage you to place an order for a new 2200 Convet today" is a(n)______.

A)rationale
B)general purpose statement
C)specific purpose statement
D)overview

Question 18

Which of the following is a poor strategy for getting the attention of business audiences?

A)a startling statement
B)a hypothetical example
C)a rhetorical question
D)a loud noise

Question 19

When a presentation includes more than one main point,the speaker should use ______.

A)reviews
B)previews
C)numbering of points
D)all of these

Question 20

Which of the following is an inductive organizational approach?

A)state-the-case-and-prove-it
B)problem-solving pattern
C)psychological-progressive pattern
D)sociological regressive

Question 21

During the Q & A session after a presentation,you should admit it if you don't know the answer to an audience question.

Question 22

"Tell-show-do" is the best sequence for a speaker when ______.

A)summarizing
B)giving instructions
C)telling a story
D)persuading

Question 23

The best way to ensure clarity in a presentation is to write a detailed outline.

Question 24

Although the speaker may know the audience well,a thorough analysis is still necessary.

Question 25

Which is the best way for a speaker to begin the Q & A session?

A)"I hope you don't have any questions."
B)"Now I will answer your questions."
C)"Are there any questions?"
D)"Do we have time for a question?"

Question 26

The first step in planning an effective presentation is preparing the introduction.

Question 27

A presentation should begin with a statement that captures the audience's attention.

Question 28

According to Grinols,ethical persuasion requires analyzing the audience's ______.

A)relationships and knowledge
B)attitudes and beliefs
C)age and education level
D)driving forces and restraining forces

Question 29

Many presentations are delivered poorly,but they succeed because the speakers anticipate their audience's reaction.

Question 30

Research indicates that the indirect approach is generally best for hostile audiences.

Question 31

The problem-solving pattern is a deductive organizational approach,whereas the state-the-case-and-prove-it approach is inductive.

Question 32

A manager uses expert opinion when citing an authority to provide evidence.

Question 33

An intelligent audience could be both easier and more difficult to persuade.

Question 34

Which of the following is the best sequence of topics for an informative presentation about a change in procedures?

A)comparison and contrast
B)spatial
C)chronological
D)economic

Question 35

The closing of a presentation should contain a summary and new information that was omitted during the presentation.

Question 36

When persuading an apathetic audience,when should the speaker deliver his/her strongest reason?

A)in the middle
B)first
C)last
D)any order

Question 37

A Janus statement is a type of ______.

A)Roman numeral
B)month
C)opening
D)transition

Question 38

When speaking persuasively,the order in which you should present your reasons (primacy/recency)should be determined by the audience's attitude toward you as a speaker.

Question 39

Among the persuasion variables described in the chapter that are associated with the speaker,the most significant variable is the speaker's credibility.

Question 40

An audience needs to be moved both rationally and emotionally by persuasive appeals.

Question 41

The main difference between an informal presentation and an impromptu one is the size of the audience.

Question 42

Approximately 30% of all speakers experience anxiety to some degree before speaking.

Question 43

Explain the three major phases of team presentations.Give an example of a situation when you participated in a team presentation and analyze the extent to which your team did or did not follow the chapter's guidelines.What were the consequences?

Question 44

Most managers do not need impromptu speaking skills since they usually have lots of preparation time.

Question 45

You are in a routine department meeting when suddenly the leader calls on you to "say a few words" about the progress of your task force on the employee retention problem your company is facing.You have no time to prepare.What strategies described in the chapter should you apply for this impromptu speaking situation?

Question 46

Audiences are more likely to remember a speaker's delivery style than content.

Question 47

This chapter lists five rules for speaking to the media.What are they?

Question 48

Audience analysis is a key activity during presentation preparation.What are some elements?

Question 49

PowerPoint slides should have very little blank space.

Question 50

The key to impromptu speaking is to organize your thoughts so you begin with a main point,support it,and conclude by restating it.