Deck 8: RFID, business Intelligence BI, Mobile Computing, and the Cloud

Question 1

In an initial trial of radio frequency identification (RFID)tags on garments in 2007,American Apparel found that inventory shrinkage,a reduction in inventory,was 20 percent,double the retail industry average.The inventory shrinkage was a result of ____.

A)Employee theft
B)being soft on shoplifting
C)lax internal controls over shipping and delivery
D)all of the above

Answer 1

D
However,while the American Apparel was cultivating a hip image in the world of retail,it was also developing a reputation for being soft on shoplifting.Former employees allege that managers were asked to turn a blind eye to shoplifting so the "right type of person" would be wearing American Apparel clothing.In addition,lax internal controls over shipping and delivery combined with young store employees allegedly hired more for their looks than for their management ability led to high levels of employee theft.In an initial trial of RFID tags on garments in 2007,American Apparel found that inventory "shrinkage" - a reduction in inventory due to human error,theft,or damage - was 20 percent,double the retail industry average.Employee theft was clearly a significant portion of this high level of shrinkage.

Question 2

Business analytics is the concept of developing strategic goals for the organization and then gathering data to evaluate how the organization is performing in relation to those goals.

Answer 2

False
Enterprise performance management is the concept of developing strategic goals for the organization and then gathering data to evaluate how the organization is performing in relation to those goals.

Question 3

Radio frequency identification technology,known commonly as RFID,is a tool that is used for tracking items through a supply chain.

Answer 3

True

Question 4

Business intelligence (BI)is a term used to describe a range of different applications and technologies used to extract and analyze large amounts of data to aid in decision making.

Question 5

Software as a service (SaaS)is a software delivery model in which a software product is hosted by a company on its servers and is accessed by customers via a Web browser.

Question 6

The primary performance measure for data storage systems is latency.Latency is defined as ____.

A)the time between when a request is made for data from a storage device and when the data is delivered
B)the time required for the BI system to finish analyzing specified data that is gathered
C)the difference between the time required to access data from memory and the time required to access data from a hard disk
D)the time between when the BI system finishes analyzing specified data and the time that resulting analysis is displayed on the monitor

Question 7

What is defined as the delivery of a software product to a user via the Internet?

A)Web services
B)Cloud computing
C)Mobile computing
D)Service-oriented computing

Question 8

The combination of software tools that enables an organization's various systems and applications to communicate with other applications over the Internet is called Web services.

Question 9

What is known as the combination of software tools that lets various programs within an organization communicate with other applications?

A)Web services
B)Internet hot links
C)Internet tie-ins
D)Binders

Question 10

A radio frequency identification device (RFID),which can be attached to products,is a small package (or tag)made up of a microprocessor and an antenna.

Question 11

What is the minimum acceptable rate of return on a project that a company will accept?

A)running rate
B)recount rate
C)hurdle rate
D)mortgage rate
E)None of the above

Question 12

The SAP Enterprise Portal gives users complete access to all their work on a single screen,using links to connect users to all the major applications needed to perform their jobs.

Question 13

The major opportunity for radio frequency identification device (RFID)technology to reduce out-of-stock situations is not in the supply chain between the manufacturer and the storeroom at the individual store,but between the backroom stock area and the store shelves.

Question 14

Radio frequency identification device (RFID)tags can degrade in bad weather,and an employee must point an RFID reader directly at a RFID tag to read it.

Question 15

Figure 8.1: SAP Business Intelligence (BI)Framework

In the accompanying SAP Business Intelligence (BI)Framework figure,the center section represents the analytical capabilities of BI.In SAP's framework,enterprise performance management is ____.

A)a set of tools for exploration,analysis,and presentation that can be applied to a wide range of business questions
B)the data analysis tools applied to specific industries,such as financial services,manufacturing,consumer products,retail,and utilities or to functional areas,such as supply chain management,finance,human resources,IT,and service,sales,and marketing
C)business and technology functions that manage information as a corporate asset
D)the concept of developing strategic goals for the organization and then gathering data to evaluate how the organization is performing in relation to those goals

Question 16

Figure 8.1: SAP Business Intelligence (BI)Framework

In the accompanying SAP Business Intelligence (BI)Framework figure,the center section represents the analytical capabilities of BI.In SAP's framework,enterprise information management is a relatively new term that describes ____.

A)a set of tools for exploration,analysis,and presentation that can be applied to a wide range of business questions
B)data analysis tools applied to specific industries,such as financial services,manufacturing,consumer products,retail,and utilities or to functional areas,such as supply chain management,finance,human resources,IT,and service,sales,and marketing
C)business and technology functions that manage information as a corporate asset
D)the concept of developing strategic goals for the organization and then gathering data to evaluate how the organization is performing in relation to those goals

Question 17

Walmart has been on the leading edge of the move to integrate RFID technology into the supply chain.The major opportunity at this time for RFID technology is to reduce out-of-stock situations ____.

A)between the manufacturer and the storeroom at the individual store
B)between the manufacturer and the distribution centers
C)between the distribution centers and the storeroom at the individual store
D)between the backroom stock area and the store shelves

Question 18

SAP's Web services platform is DreamWeaver,which is a collection of components that support business transactions over the Internet by providing seamless connectivity of diverse applications through the Internet.

Question 19

Figure 8.1: SAP Business Intelligence (BI)Framework

In the accompanying SAP Business Intelligence (BI)Framework figure,the center section represents the analytical capabilities of BI.In SAP's framework,analytic applications are ____.

A)a set of tools for exploration,analysis,and presentation that can be applied to a wide range of business questions
B)data analysis tools applied to specific industries,such as financial services,manufacturing,consumer products,retail,and utilities or to functional areas,such as supply chain management,finance,human resources,IT,and service,sales,and marketing
C)business and technology functions that manage information as a corporate asset
D)used to store the large volumes of data used in the analysis

Question 20

Enterprise requirements planning is a relatively new term that describes the business and technology functions that manage information as a corporate asset.

Question 21

Business intelligence (BI)is a term used to describe a range of different applications and technologies used to extract and analyze large amounts of data to aid in decision making,is also referred to as ______________________,

Question 22

Both SAP's and Oracle's in-memory solutions are designed to analyze what is now being termed "big data." What is "big data" and what are the needs of "big data?"

Question 23

What are the two main challenges with using a multidimensional cube structure?

Question 24

What is software as a service (SaaS)?

Question 25

SAP is not the only ERP provider with in-memory capability.In February 2012,Oracle released its in-memory solution for business analytics called ____.

A)NetWeaver
B)Duet
C)Internet Transaction Service (ITS)
D)Exalytics

Question 26

What is the advantage of using RFID technology over barcode labels and barcode readers?

Question 27

SAP's NetWeaver platform is a collection of modules.Which module gives users complete access to all their work on a single screen,using links to connect users to all the major applications needed to perform their jobs?

A)Enterprise Portal
B)Mobile Infrastructure
C)Master Data Management
D)Exchange Structure

Question 28

What is the advantage of the concept of enterprise service-oriented architecture (SOA)?

Question 29

Cite one advantage of using software as a service (SaaS).

Question 30

Data stored in data warehouse servers usually consist of aggregated data - from an ERP system or other sources.To speed access to this data,the data in a data warehouse are structured as _____________________,which allow for relationships in the data to be analyzed quickly.

Question 31

Technologies such as radio frequency identification (RFID)and smartphones are fueling explosive growth in the amount of data available for businesses to process.This data can provide real business value,but the challenge is ____.

A)how to deliver the data to resources for analysis
B)how to store and protect the data against loss
C)how to manage and evaluate the data to gain business knowledge
D)All of the above

Question 32

What is a way to figure out whether an investment is profitable,and to address the time value of money?

A)Exchange rate
B)Real-time business intelligence
C)Net present value (NPV)
D)Hurdle rate

Question 33

Explain the various features of SAP's NetWeaver.

Question 34

What is an RFID?

Question 35

Which type of mobile device is being used more frequently to provide traffic information services that may use static sensors or traffic cameras to augment built-in maps (to avoid accidents and rush-hour traffic)?

A)GPS devices
B)Smartphones
C)PDAs
D)Netbooks

Question 36

SAP's Web Application Server,the programming language that is the foundation of NetWeaver,gives Exchange Infrastructure its customizability.
How can NetWeaver help Fitter?

Question 37

Cite one disadvantage of using software as a service (SaaS).

Question 38

Figure 8.1: SAP Business Intelligence (BI)Framework

On the left side of the accompanying SAP Business Intelligence (BI)Framework figure are the potential BI ____________________,which are growing both in number and in the volume of data produced.For example,Facebook,Twitter,and other social media applications can provide information on consumer reaction to new products.

Question 39

The technology that is becoming an increasingly efficient tool for tracking items through a supply chain is ______________________.