Deck 4: Job Analysis and Rewards

Question 1

The term "task dimension" has the same basic meaning as "duties" or "areas of responsibility."

Answer 1

True

Question 2

It is possible to weight task dimensions using either relative time spent, percentage of time spent, or importance to overall job performance.

Answer 2

True

Question 3

Competency based job analysis seeks to identify and describe the specific tasks, KSAOs, and job context for a particular job.

Answer 3

False

Question 4

The KSAO portion of a job requirements matrix is often converted to a job description.

Question 5

Tasks should be constructed using broadly applicable verbs, such as "supports," "assists," and "handles."

Question 6

Measures of engagement reflect specific skills sets that are readily measured through job analysis.

Question 7

Team-based work has increased the need for flexibility, and requires a different approach to job analysis because team members perform multiple roles and have multiple responsibilities.

Question 8

Task statements should reflect what the employee does, to whom or what the employee does what he or she does, what is produced, and what is used.

Question 9

The job requirements matrix is composed of two components: tasks and KSAOs.

Question 10

Job analysis is the process of studying jobs in order to gather, analyze, synthesize, and report information about job requirements.

Question 11

The smallest unit into which work can be divided without analyzing separate motions, movements, and mental processes is called an element.

Question 12

A job family is a grouping of positions that are similar in their tasks and task dimensions.

Question 13

Changes to jobs have become so radical that the concept of "jobs" is no longer a useful concept in most organizations.

Question 14

Advances in technology are one of the major reasons for changes in jobs.

Question 15

Task statements are written to emphasize the outcomes of a work process, as well as describing how the task is expected to be performed.

Question 16

Traditional job design is marked by formal organization charts, clear and precise job descriptions and specifications, and well-defined relationships between jobs.

Question 17

Competency analysis is one way to incorporate engagement into job analysis.

Question 18

Job requirements job analysis involves collecting information on the activities performed on the job, and uses this information to assess the KSAOs needed for each job.

Question 19

Job requirements job analysis begins by identifying the specific tasks and the job context for a particular job.

Question 20

The job rewards approaches focuses on identifying a set of characteristics that reflects the rewards the organization realizes by having individuals perform a specific set of tasks.

Question 21

Direct observation is a source for job information that is well suited for jobs with physical components, and relatively short cycle times for job tasks.

Question 22

The O*Net contains work context factors pertaining to interpersonal relationships and to structural job characteristics.

Question 23

Competency-based job analysis attempts to identify and describe job requirements in the form of general KSAOs that are required across a range of jobs.

Question 24

Whereas job requirements job analysis starts by analyzing what people already do, competency-based job analysis starts from the organization's mission and goals and works downward to determine requirements for each job based on these goals.

Question 25

A valuable use of O*NET is that it serves as a starting point in preparing knowledge statements.

Question 26

Skills are underlying, enduring traits of a person that are useful for performing a range of tasks.

Question 27

Knowledge is a body of information that can be directly applied to the performance of tasks.

Question 28

A task questionnaire measures extrinsic rewards such as pay, recognition, and promotional opportunities.

Question 29

It is not really necessary, or even advisable, to have an incumbent or supervisor serve as job analysts.

Question 30

In general, there are few, if any, sources of job information external to the organization where the job is performed.

Question 31

Competency-based job analysis begins by identifying the specific tasks and the job context for a particular job.

Question 32

Subject matter experts should not include previous jobholders, private consultants, and customers/clients.

Question 33

Little research has been done to identify particular job-related skills.

Question 34

Competencies are more specific than KSAOs.

Question 35

The term essential functions refers to the fundamental job duties of the employment position the individual with a disability holds or desires.

Question 36

The work setting, attire, environmental conditions, and job hazards are associated with a job's "context."

Question 37

Using managers in a job analysis lends both expertise and neutrality to the process.

Question 38

Having two or more people independently develop task statements for a given job is a way to enhance content validity and assess reliability.

Question 39

In general, when rational or narrative job analysis methods are desired, it is advisable to rely on external consultants rather than internal staff.

Question 40

When a job analysis is likely to be legally, technically or politically scrutinized, it is best to use an internal person to do the analysis, rather than an external consultant.

Question 41

Competencies contribute to job performance, but not to organizational success.

Question 42

The sample size used in job analysis is not relevant to legal defensibility.

Question 43

Surveys and interviews with employees are a key way to gather information on job rewards preferences and the rewards associated with their work.

Question 44

Interviews are more personal than surveys, but the summary and analysis of interview data is more time consuming and difficult.

Question 45

Engaging in an organization-wide evaluation of competencies can be worth the additional effort if the end result helps help integrate strategic goals with the human resource management system.

Question 46

The "Great Eight" competencies include leading, supporting, presenting, analyzing, creating, organizing, adapting, and performing.

Question 47

Pay, benefits, and promotions are typical intrinsic job rewards.

Question 48

Surveys of employees clearly suggest that intrinsic rewards are seen as more important for job satisfaction than extrinsic rewards.

Question 49

Intrinsic rewards are best characterized as "inherent in the nature of the job and experienced by the employee as an outgrowth of actually doing the job."

Question 50

When it comes to developing the employee value proposition, there are no real disadvantages to creating the largest package of rewards possible.

Question 51

Ensuring consistency is seldom important for competency-based job analysis, because the focus is mostly on accuracy and objectivity.

Question 52

A key strategic HR reason for performing competency modeling is to create awareness and understanding of the need for change in business.

Question 53

Interviews and surveys of current employees on job rewards, no matter how comprehensive, miss several relevant groups of individuals.

Question 54

Competency based job analysis is a way to facilitate increased staffing flexibility.

Question 55

Although competency modeling has its advantages relative to job requirements job analysis, it does require considerable time and effort to establish competency models in an organization.

Question 56

The most important similarity between job demands and competency-based job analysis is the focus on a single job category as a starting point.

Question 57

One way to assess the importance of rewards to employees is to examine the rewards that other organizations provide to their employees.

Question 58

Competency modeling is useful for improving workforce skills, but is generally of little use for replacement or succession planning.

Question 59

The employee value proposition is the bundle or package of KSAOs that the employee provides to the organization.

Question 60

Details regarding knowledge, skills, and abilities in a job description are important components of a legally defensible selection system.

Question 61

Which of the following are elements of traditional job design?

A) formal organization charts
B) clear and precise job descriptions
C) well-defined mobility (promotion and transfer) paths
D) all of the above

Question 62

It can be accurately said of the "task dimension" component of a job description that it ________.

A) provides a rating of task importance
B) is a grouping of similar tasks
C) indicates appropriate KSAOs
D) indicates the nature of KSAOs

Question 63

What is the job-analysis approach that involves collecting information on activities performed on the job, and uses this information to assess needed KSAOs for each job called?

A) Competency-based
B) Job requirements
C) Job rewards
D) all of the above involve this process

Question 64

Which of the following is a challenge to traditional methods of job design?

A) Jobs which evolve in response to technology
B) A need for flexible job assignments in start-up business units
C) Team-based work processes
D) All of the above

Question 65

Which of the following is a good definition of a job category?

A) A grouping of elements to form an identifiable work activity that is a logical and necessary step in the performance of a job
B) A grouping of jobs, usually according to function
C) A grouping of jobs according to generic job title or occupation
D) A grouping of positions that are similar in their tasks and task dimensions

Question 66

The KSAO portion of a job requirements matrix may be ________.

A) converted to a job specification
B) converted to a job description
C) converted to a job evaluation
D) converted into a job pay scale

Question 67

What is the job-analysis approach that involves collecting information from employees on preferences and outcomes of jobs called?

A) Competency-based
B) Job requirements
C) Job rewards
D) all of the above involve this process

Question 68

The job requirements matrix is ________.

A) a description of the specific tasks performed on the job
B) a description of the KSAOs that accompany each task
C) a description of the preferences of workers in different job categories
D) both a description of the specific tasks performed on the job and a description of the KSAOs that accompany each task

Question 69

The EEOC has provided assistance to organizations for dealing with the issue of identifying essential job functions for the purpose of ADA compliance.

Question 70

A job description is best defined as ________.

A) the organization's framework for AA compliance
B) the organization's indicator of tasks, duties, and responsibilities required for each job
C) the organizations principle job training tool
D) the organization's performance appraisal instrument

Question 71

The ADA requires the performance of a job analysis to identify the essential functions of a job.

Question 72

What is the job-analysis approach that involves collecting information on company strategy, and using this information to determine KSAOs and behavioral capabilities across the organization called?

A) Competency-based
B) Job requirements
C) Job rewards
D) all of the above involve this process

Question 73

If an employment discrimination case involves an organization's defense of its selection procedures, the UGESP require the conduct of job analysis.

Question 74

Although some have advocated for greater use of job analysis in legal cases, the courts currently recognize job titles as sufficiently detailed indicators of required characteristics of applicants.

Question 75

Measures of engagement reflect ________.

A) Task characteristics that are readily accommodated by job analysis
B) The degree to which an employee helps co-workers voluntarily
C) The degree to which an employee identifies with and has enthusiasm for his or her work
D) The employee's tendency to reject alternative employment offers when given

Question 76

Which of the following is a good definition of a job family?

A) A grouping of elements to form an identifiable work activity that is a logical and necessary step in the performance of a job
B) A grouping of jobs, usually according to function
C) A grouping of jobs according to generic job title or occupation
D) A grouping of positions that are similar in their tasks and task dimension

Question 77

Which of the following is NOT shown by an ideal task statement?

A) what the employee does
B) to whom or what the employee does what he or she does
C) what is produced
D) how each behavior is rewarded

Question 78

The job context component of a job description does not ________.

A) encompass both tasks and KSAOs
B) describe physical demands
C) describe environmental characteristics
D) address pay scales

Question 79

Employment regulations give several specific techniques for using job analysis to identify essential job functions.

Question 80

Which of the following is a component of a job requirements matrix?

A) Job tenure
B) Job pay
C) Job context
D) Job appraisal