Deck 13: Project Closure and Benefits Realization

Question 1

The process of closure is all of the following except which one?

A)Always complicated
B)Almost always inevitable
C)Never easy
D)Straight-forward

Answer 1

D

Question 2

When a decision is made to terminate a project by extinction,the most noticeable event is that __________.

A)all activity on the substance of the project ceases
B)all organizational activity related to the project ceases
C)all further expenditures related to the project are immediately blocked
D)all activity on the project ceases

Answer 2

A

Question 3

In closure by integration,project assets are __________.

A)liquidated
B)reassigned to another project
C)transferred from the dying project to the newly born division
D)distributed among the existing elements of the parent organization

Answer 3

D

Question 4

It is important to select a project manager who has strong __________.

A)trouble-shooting skills
B)technical skills
C)monitoring skills
D)managerial skills

Question 5

The special case of closure by extinction wherein the project experiences a sudden demise even though it was lacking obvious signals that death was imminent is known as __________.

A)closure by integration
B)closure by addition
C)termination by murder
D)closure by starvation

Question 6

The closure stage of the project rarely has much impact on __________.

A)residual attitudes of the client towards the project
B)technical success or failure of the project
C)residual attitudes of senior management towards the project
D)the preparedness of the project team for the project

Question 7

If a project is a major success and it is terminated,by institutionalizing it as a formal part of the parent organization,this is an example of closure by __________.

A)closure by integration
B)closure by addition
C)termination by murder
D)closure by starvation

Question 8

These closures are a result of conflicts that arise when poor communication or diverse working styles cause employees from different countries to compete for ascendancy or to engage in win / lose negotiations.

A)senescence closures
B)political closures
C)cross-cultural closures
D)chain closures

Question 9

Most studies have shown that the factors associated with project success or failure __________.

A)are similar across different industries and the various types of projects
B)are different across different industries and the various types of projects
C)are similar across different industries but different for the various types of projects
D)are different across different industries but similar for the various types of projects

Question 10

According to research by Pinto,the two most important critical success factors are __________.

A)project mission and top-management support
B)trouble-shooting and communication
C)communication and personnel
D)project mission and communication

Question 11

The four types of project closures are __________.

A)extinction,addition,integration,and aggravation
B)extinction,addition,integration,and starvation
C)extinction,inclination,integration,and starvation
D)extinction,addition,implementation,and starvation

Question 12

A common mistake in project management is to appoint as project manager an individual with excellent _______ skills but weak __________skills.

A)technical; managerial
B)managerial; technical
C)technical; social
D)social; managerial

Question 13

__________ is the reduction of the amount of funds available for an activity.

A)Budget decrement
B)Black budget
C)Budget freeze
D)Budget set

Question 14

Closure by __________ is the most common way of dealing with successful projects,and the most complex.

A)integration
B)murder
C)starvation
D)addition

Question 15

When an in-house project is a major success and it is terminated by institutionalizing it as a formal part of the parent organization; this is closure by __________.

A)addition
B)starvation
C)integration
D)extinction

Question 16

In general,the problems of integration are __________ to the level of experience that the parent organization has had with the technology being integrated and to the successful integration of other projects,regardless of technology.

A)directly proportional
B)not proportional
C)inversely proportional
D)unrelated

Question 17

Closure by __________ happens when decrements to the budget are large enough to prevent further progress on the project and to force the reassignment of many project team members.

A)starvation
B)addition
C)murder
D)integration

Question 18

Closures that are typically the result of conflict between senior managers,one of whom may be terminated along with the project,are known as __________.

A)political closures
B)closure by addition
C)closure by integration
D)conflict closures

Question 19

The special case of closure by extinction wherein the project experiences a sudden demise even though it was lacking obvious signals that death was imminent is known as __________.

A)closure by integration
B)closure by addition
C)termination by murder
D)closure by starvation

Question 20

Bringing the project into the organization as a separate,ongoing entity is called __________.

A)closure by starvation
B)closure by integration
C)closure by extinction
D)closure by addition

Question 21

A good project management system will have a __________ that should be documented in the project final report.

A)memory
B)cost
C)budget decrement
D)project charter

Question 22

The end of all activity on a project without extending it in some form is referred to as __________.

A)extinction
B)addition
C)integration
D)starvation

Question 23

Which of the following is not a common task for a closure manager?

A)ensuring completion of the work
B)redistributing personnel materials,and equipment
C)communicating with all stakeholders why the project was terminated
D)overseeing the closing of the project's books

Question 24

According to the text,a __________ cost is generally not relevant to current investment decisions.Rather,decision-makers should focus on the time and cost required to complete the project.

A)high
B)fixed
C)sunk
D)variable

Question 25

Special __________ managers are sometimes useful in completing the long and involved process of shutting down the project.

A)close-out
B)starvation
C)shut-down
D)closure

Question 26

When considering the closure of a project most project managers delay personnel reassignments / release issues as long as possible for all of the following reasons,except __________.

A)strong reluctance to face interpersonal conflict.
B)worry that personnel will lose interest once it becomes known that closure is being considered.
C)unwillingness to approach functional managers about releasing their personnel
D)concern that the team members will try to avoid death by stretching out the project as long as possible.

Question 27

The administrative performance of the final report __________.

A)analyzes the impact of administrative structure on the project
B)offers solutions to technical problems that may have occurred
C)reviews the administrative practices used during the project
D)compares what the project achieved with what it aimed for

Question 28

Cutting a project's budget sufficiently to stop progress without actually killing the project is referred to as __________.

A)closure by addition
B)closure by extinction
C)closure by starvation
D)closure by subtraction

Question 29

During the implementation of project closure,if personnel performance evaluations are required,they should be prepared by the __________.

A)closure manager
B)senior manager
C)project manager or immediate supervisor of the team member
D)project management office

Question 30

The primary criterion for project __________ is whether or not the organization is willing to invest the estimated time and cost required to complete the project,given the project's current status and current expected outcome.

A)continuance
B)closure
C)continuance or closure
D)extinction

Question 31

The fundamental purpose of the final project report is to __________.

A)devote more resources to the project
B)finish the work so that payment can be collected
C)improve future projects
D)document the errors in the project

Question 32

The techniques of project management of the final report __________.

A)analyzes the impact of organizational structure on the project
B)offers solutions to technical problems that may have occurred
C)reviews the administrative practices used during the project
D)scrutinizes the methods of planning,control,and risk management

Question 33

The project performance of the final report __________.

A)analyzes the impact of organizational structure on the project
B)offers solutions to technical problems that may have occurred
C)reviews the administrative practices used during the project
D)compares what the project achieved with what it aimed for

Question 34

Bringing the project activities into the organization and distributing them among existing functions is referred to as __________.

A)closure by extinction
B)closure by integration
C)closure by addition
D)termination by murder

Question 35

During the implementation of project closure,the closure manager should ensure that __________.

A)delivery and implementation of project results were accomplished regardless of closure method
B)formal acceptance of the project is obtained from the project team
C)formal acceptance of the project is acknowledged by the client
D)the project's documentation is shredded

Question 36

Projects that pass away simply because senior managers,the project champion,the PM,and even key project workers lose interest in the project are known as __________.

A)political closures
B)senescence closures
C)conflict closures
D)closures by addition

Question 37

The __________ of the final project report contains a review of administrative practices.

A)project performance
B)administrative performance
C)organizational structure
D)personnel suggestions

Question 38

The __________ of the final project report is a comparison of what the project achieved with what the project tried to achieve.

A)project performance
B)administrative performance
C)organizational structure
D)personnel suggestions

Question 39

There are several non-technical reasons why projects are terminated.The authors cite three cases where these closures seem to be associated with conflict,even when the conflict was anticipated at the beginning of the project.Which of the following is NOT one of these reasons?

A)technological closures
B)political closures
C)senescence closures
D)cross-cultural closures

Question 40

The __________ of the final project report contains comments regarding how the organizational structure aided or impeded the progress of the project

A)project performance
B)administrative performance
C)organizational structure
D)personnel suggestions

Question 41

Discuss the conditions where it can be said that a project has been closed.

Question 42

Briefly describe the four fundamentally different ways to close out a project.

Question 43

The __________ is an administrator responsible for wrapping up the administrative details of a project.

A)stakeholder
B)project manager
C)program administrator
D)closure manager

Question 44

Identify the generic categories of decision-making models used for making project closure decisions.

Question 45

Identify some of the more important aspects of the transition from project to integrated operation that should be considered when the project functions are distributed.

Question 46

Describe the subjects that should be addressed in the final report.

Question 47

Listed below are four critical success factors for projects.Match them with their descriptions.

A)Technical tasks
B)Monitoring and feedback
C)Communication
D)Trouble-shooting
1)Timely provision of comprehensive control information at each stage in the implementation process.
2)Availability of the required technology and expertise to accomplish the specific technical action steps.
3)Ability to handle unexpected crises and deviations from plan.
4)The provision of an appropriate network and necessary data to all key actors in the project implementation.

Question 48

Identify a few of the fundamental reasons why some projects fail to produce satisfactory results.

Question 49

Following is a list of a few of the more important aspects of the transition from project to integrated operation that must be considered when the project functions are distributed.Match each one with its description.

A)Personnel
B)Manufacturing
C)Accounting / finance
D)Engineering
1)Where will the project team go?
2)Have the project accounts been closed and audited? Do the new department budgets include the additional work needed by the project?
3)Are all drawings complete and on file? Are operating manuals and change procedures understood?
4)Is training complete? Are input materials and the required facilities available? Does the production system layout have to be replanned?

Question 50

Listed below are four critical success factors for projects.Match them with their descriptions.

A)Project mission
B)Project schedule / plan
C)Client consultation
D)Personnel
1)Recruitment,selection,and training of the necessary personnel for the project team.
2)Communication,consultation,and active listening to all impacted parties.
3)A detailed specification of the individual action steps for project implementation.
4)Initial clearly defined goals and general directions.

Question 51

Following is a list of a few of the more important aspects of the transition from project to integrated operation that must be considered when the project functions are distributed.Match each one with its description.

A)Information systems / software
B)Marketing
C)Purchasing,distribution,legal,and so on
D)Risk identification and management
1)Are all the functional areas aware of the change? Has each made sure that the transition from project to standard operation has been accomplished within standard organizational guidelines?
2)Have all possible threats to the project been faced,subjected to analysis,and dealt with accordingly?
3)Has the new system been thoroughly tested? Have the potential users been properly trained to use the new system?
4)Is the sales department aware of the change?