Deck 14: Team-Work

Question 1

If used properly,teams can be powerfully effective as a building block for organizational structure.

Answer 1

True

Question 2

Semiautonomous groups are also referred to as self-managing teams.

Answer 2

False

Question 3

Parallel teams operate separately from the regular work structure of the firm on a temporary basis.

Answer 3

True

Question 4

Project and development teams work on short-term projects.

Question 5

Self-managed teams coordinate and provide direction to the sub-units under their jurisdiction and integrate work among sub-units.

Question 6

Transnational teams tend to be virtual teams.

Question 7

A team that communicates electronically more than face to face is called an electronic team.

Question 8

Groups provide fewer contributions to organizations than can be justified by the costs of managing them.

Question 9

Members of quality circles have no authority to make decisions or execute.

Question 10

A small number of people with complementary skills,who are committed to a common purpose,set of performance goals and approach for which they hold themselves mutually accountable is called a working group.

Question 11

In North America semiautonomous and autonomous teams are known to improve the organization's financial and overall performance.

Question 12

Another name for a self-managed team is an autonomous work group.

Question 13

Self-designing teams are groups of artists that are brought together to design new products.

Question 14

Given the availability of human resources,only large companies use teams to produce goods and services.

Question 15

Janice had a difficult day.Her team,which spanned three continents,just didn't seem to appreciate and thus leverage the diversity on the team.After chatting with her mentor about the problem,she decided to post a team expertise directory and skills matrix in the virtual workspace.This likely solved her problem.

Question 16

Teams can satisfy important personal needs for their members,such as affiliation and esteem.

Question 17

One major advantage of self-managed teams is that they have no managerial responsibilities.

Question 18

Work teams,when they exist,are typically a part of the formal organization structure.

Question 19

Self-managed teams,compared to traditionally managed teams,have more productivity but experience higher costs.

Question 20

Used appropriately,teams can be powerfully effective as a force for innovation,speed and cost control.

Question 21

Team maintenance specialists are filled by individuals who have particular job-related skills and abilities.

Question 22

Teamwork is best motivated by tying rewards to individual performance.

Question 23

Some customers for the team's products may be inside the organization.

Question 24

Team cohesiveness contributes to member satisfaction,but not to team performance.

Question 25

If the task is to make a decision or solve a problem,cohesiveness can lead to poor performance.

Question 26

One reason for social loafing is that individuals believe that their contributions are not important.

Question 27

During the forming stage,group members agree on their shared goals and norms which results in closer relationships.

Question 28

Team leadership,as contrasted with supervisory or participative leadership is demonstrated by the containment of conflict.

Question 29

A team's general purpose should not be reduced to specific,measurable performance goals.

Question 30

As part of a team,the gatekeeper stays abreast of current information in scientific and other fields and informs the group of important developments.

Question 31

Teams do not function in a vacuum;they are interdependent with other teams.

Question 32

All groups follow the developmental sequence outlined in the text.

Question 33

The differing sets of expectations for how various individual team members should behave are called norms.

Question 34

If teams must acquire permission for every innovative idea,they will revert to making safe,traditional decisions.

Question 35

Team effectiveness can be defined by productive output,satisfaction and commitment.

Question 36

The most effective strategy for teams to stay abreast of changes and information from outside of the group is the informing strategy.

Question 37

Cohesiveness refers to how attractive the team is to its members,how motivated members are to remain in the team,and the degree to which team members influence one another.

Question 38

The social facilitation effect occurs because once they get to know each other,team members want to spend time together.

Question 39

The most likely barrier to success for a team is ineffective communication.

Question 40

Individual members feel most important in groups that are large.

Question 41

The compromise strategy for conflict resolution moderately emphasizes both cooperation and assertiveness.

Question 42

The text differentiates a "real team" from a working group by the

A)observable interpersonal interactions.
B)extraordinary efficiencies realized.
C)achievement of significant performance improvements.
D)agreement on a common goal to be achieved.
E)organizational structure.

Question 43

Parading means the team's strategy is to simultaneously emphasize internal team building and achieve external visibility.

Question 44

Accommodation means cooperating on behalf of the other party but not being assertive about one's own interests.

Question 45

Which of the following is indicative of a team environment?

A)Training focuses on technical skills
B)Information is carefully controlled
C)Cross-training is recognized as inefficient
D)Risk taking is discouraged
E)Workers are expected to continuously improve methods

Question 46

A mediator is a "third party" intervening to help settle a conflict between other people.

Question 47

As a team strategy,probing involves a focus on internal relations.

Question 48

Discouraging risk taking,narrowly defined jobs and having the managers determine and plan the work,are all components of a(n)

A)virtual environment.
B)working team.
C)working group.
D)team environment.
E)traditional environment.

Question 49

Teams within an organization can be powerfully effective in which of the following areas?

A)As a force for savings
B)As a force for productivity
C)As a force for cost
D)As a force for strategy
E)As a force for consolidation

Question 50

Teams that make or do things like manufacture,assemble,sell or provide service are known as

A)work teams.
B)project teams.
C)parallel teams.
D)management teams.
E)transnational teams.

Question 51

When teams are geographically dispersed,team members tend to experience more trust and less conflict.

Question 52

Ladybug Corporation,a women's clothing manufacturer believes strongly in creating teams that provide new and unique fashions every year to keep Ladybug ahead of its competitors.Teams at Ladybug Corporation can be best described as a force for

A)productivity.
B)quality.
C)speed.
D)change.
E)innovation.

Question 53

Teams at The Rock Insurance have cut down the considerable amount of time it takes for a new policy to be issued.The use of teams may have caused this improvement in

A)cost reduction.
B)quality.
C)speed.
D)change.
E)innovation.

Question 54

Conflict can be constructive for the organization.

Question 55

Which of the following describes a collection of people who work in the same area or have been drawn together to undertake a task?

A)Division
B)Working team
C)Working group
D)Virtual team
E)Parallel team

Question 56

Superordinate goals are higher-level goals taking priority over specific individual or group goals.

Question 57

Teams that work on long-term projects but disband once the work is completed are known as

A)parallel teams.
B)management teams.
C)traditional work groups.
D)project and development teams.
E)transnational teams.

Question 58

Which of the following is included in the text as a potential contribution of teams?

A)Quantity
B)Tempo
C)Friendships among members
D)Productivity
E)Modernism

Question 59

A small number of people with complementary skills who are committed to a common purpose,set of performance goals and approach for which they hold themselves mutually accountable is referred to as a

A)team.
B)quality circle.
C)work force.
D)work group.
E)virtual team.

Question 60

Competing emphasizes both cooperation and assertiveness.

Question 61

Which of the following describes a work team?

A)The team is responsible for making goods or doing services.
B)They work to solve a particular problem.
C)They are not a clear part of the formal organizational structure.
D)They work on long-term projects.
E)Members come from different units or jobs and are asked to do work that is not normally done.

Question 62

Sebastian Stabilio just joined a team of people from throughout his organization whose primary task is to recommend valuable uses for the scrap generated in the manufacturing process.The team meets twice per week;otherwise members work within the usual organizational structure.The team,not permanent,which Sebastian has joined,would be considered a

A)work team.
B)working group.
C)project group.
D)project team.
E)parallel team.

Question 63

___________ teams coordinate and provide directions to the sub-units under their jurisdiction and integrate work among sub-units.

A)Management
B)Project
C)Work
D)Parallel
E)Quality circle

Question 64

Groups that deteriorate over time move into a stage known as

A)deteriorating.
B)adjourning.
C)declining.
D)maturing.
E)disbanding.

Question 65

A parallel team can be best described by which of the following?

A)The team is responsible for making goods or doing services.
B)It works to solve a particular problem.
C)It operates as an essential component of the main work structure of the organization.
D)It works on long-term projects.
E)Members are relieved of their usual duties while on the team.

Question 66

Teams that operate separately from the regular work structure and exist temporarily are known as

A)management teams.
B)parallel teams.
C)self-designing teams.
D)self-managed teams.
E)transnational teams.

Question 67

_________ create difficult challenges: building trust,cohesion,and team identity and overcoming team member isolation.

A)Traditional work groups
B)Self-managed teams
C)Autonomous work groups
D)Self-designing teams
E)Virtual teams

Question 68

Groups that have no managerial responsibilities are known as

A)transnational teams.
B)autonomous work groups.
C)traditional work groups.
D)quality circles.
E)self-designing teams.

Question 69

Autonomous work groups in which workers are trained to do all or most of the jobs in a unit,have no immediate supervisor and make decisions previously made by first-line supervisors are referred to as

A)traditional work groups.
B)self-managing teams.
C)autonomous work groups.
D)self-designing teams.
E)virtual teams.

Question 70

_________ are groups that control decisions about the execution of a complete range of tasks.

A)Management
B)Quality circle
C)Self-designing
D)Semi-autonomous
E)Autonomous

Question 71

________ work groups make decisions about carrying our major production activities,but still get outside support for quality control and maintenance.

A)Management
B)Quality circle
C)Self-designing
D)Semi-autonomous
E)Autonomous

Question 72

Which of the following describes a project and development team?

A)The team is responsible for making goods or doing services.
B)They work to solve a particular problem.
C)They operate as an essential component of the main work structure of the organization.
D)They work on long-term projects.
E)They are relieved of their usual duties while on the team.

Question 73

Which of the following describes a self-managed team?

A)Workers are trained to do all or most of the jobs in the unit.
B)Workers rely on management decisions.
C)Workers have multiple immediate supervisors.
D)Workers do not report to anyone.
E)Workers' compensation depends upon their team's profitability.

Question 74

As groups develop,they go through which of the following stages?

A)Growing
B)Warming
C)Storming
D)Regulating
E)Achieving

Question 75

Groups that control decisions about and execution of a complete range of tasks are referred to as

A)autonomous work groups.
B)quality circles.
C)self-designing teams.
D)transnational teams.
E)semiautonomous work groups.

Question 76

Groups that make decisions about managing and carrying out major production activities,but still get outside support for quality control and maintenance are referred to as

A)autonomous work groups.
B)self-designing teams.
C)transnational teams.
D)semiautonomous work groups.
E)traditional work groups.

Question 77

Which of the following types of teams is the most autonomous?

A)Self-managing teams
B)Quality circles
C)Semiautonomous work group
D)High-performance work teams
E)Self-designing teams

Question 78

Which of these are voluntary groups of people drawn from various production teams who make suggestions about quality,but have no authority to make decisions or execute?

A)Management teams
B)Traditional work teams
C)Quality circles
D)Semi-autonomous work groups
E)Self-designing teams

Question 79

Work groups composed of multinational members whose activities span multiple countries are referred to as

A)self-designing teams.
B)transnational teams.
C)quality circles.
D)transformational teams.
E)virtual teams.

Question 80

In leading a virtual team,a team leader should do which of the following?

A)Use the start of each virtual meeting to review the agenda and time commitment.
B)Do not allow virtual subteams to form to reduce conflict on the team.
C)Hold virtual reward ceremonies.
D)Avoid recognizing individual accomplishments.
E)Don't waste time posting minutes of the meeting since everyone was in attendance at his/her computer.