Deck 3: Culture and Business

Question 1

The best trait that predicts a person's work performance is:

A) Openness
B) Conscientiousness
C) Agreeableness
D) Neuroticism

Answer 1

B

Question 2

Studies show that part of our career success and job satisfaction later in life can be explained by our childhood personality.

Answer 2

True

Question 3

Correlating personality testing to a specific performance may affect behavior.

Answer 3

True

Question 4

When scanning for important trends, a manager's perceptions color the information that is absorbed and processed.

Question 5

Which one of the following Big Five personality traits is the only Big Five dimension where scoring high is undesirable?

A) Openness
B) Neuroticism
C) Conscientiousness
D) Agreeableness

Question 6

Personality does not change over long periods of time.

Question 7

Using self-report measures of performance may be the best way of measuring someone's personality.

Question 8

Studies show that our personality does not have lasting consequences for us.

Question 9

Teams that experience unforeseen changes in their tasks do well if they are populated with people high in:

A) Conscientiousness
B) Agreeableness
C) Originality
D) Openness

Question 10

There are only five traits that explain variations in our personalities.

Question 11

One method some companies use to improve the match between job candidate and the job is personality testing.

Question 12

Some experts cite data indicating that personality tests do not predict performance and job satisfaction.

Question 13

A firm's values are often described in the:

A) Company's handbook
B) Company's brochure
C) Mission and vision statements
D) Policy and procedure manuals

Question 14

When engaging in job design or enrichment, a manager should consider:

A) Autonomy in relations to employee personality
B) Freedom relative to employee personality
C) Personality in relation to work behavior
D) Personality in relation to job design

Question 15

In order to effectively manage organizational behavior, it is helpful to have an understanding of different employees' personalities.

Question 16

Conscientiousness is the one personality trait that uniformly predicts:

A) How highly adaptable to change a person is
B) How highly motivated a person is to learn a new skill
C) How highly detailed a person will be
D) How highly performance-oriented a person will be

Question 17

Scanning for important trends is a:

A) Planning process
B) Organizing process
C) Leading process
D) Controlling process

Question 18

Job design and enrichment is an aspect of:

A) Planning process
B) Organizing process
C) Leading process
D) Controlling process

Question 19

People with which of the following trait may be effective leaders because they create a positive environment:

A) Openness
B) Agreeableness
C) Extraversion
D) Conscientiousness

Question 20

The values that are important to a person tend to affect the types of decisions they make.

Question 21

Identify the five personality traits in the Big Five Personality Traits.

Question 22

Explain what values are.

Question 23

_________ is a belief that one can perform a specific task successfully.

Question 24

Understanding someone's _____________ gives us clues about how that person is likely to act and feel in a variety of situations.

Question 25

___________ effectively requires an understanding of employees' personalities, values, and attitudes.

Question 26

Anxious, irritable and temperamental defines the personality trait of ___________.

Question 27

____________ refers to a person's inclination to fix what is wrong, change things, and use initiative to solve problems.

Question 28

Openness to new experiences tends to ________ in old age.

Question 29

_________ refer to stable life goals people have, reflecting what is most important to them.

Question 30

Employee preferences for job design and enrichment may be a function of individuals' personalities and ___________.
(

Question 31

__________ refers to the extent to which a person is capable of altering his or her actions and appearance in social situations.

Question 32

___________ is the degree to which a person has overall positive feelings about him- or herself.

Question 33

Explain the personality dimension of openness.

Question 34

The personality trait ____________ can be defined as affable, sensitive, and trusting.

Question 35

In addition to the Big Five, researchers have proposed what other traits on which personality depends?

Question 36

____________ can challenge a manager's ability to control costs and performance at the group and individual level.

Question 37

If agreeable people are so nice, does this mean that we should only look for agreeable people when hiring?

Question 38

Enjoying being in social situations defines the personality trait of __________.

Question 39

___________ encompasses a person's relatively stable feelings, thoughts, and behavioral patterns.

Question 40

How would a self-monitor's qualities as a manager affect his/her ability to carry out the controlling functions in an organization?

Question 41

Why should managers understand how visual perception may be biased?

A) Managers have a tendency to compare and contrast objects and people to each other.
B) Managers are prone to errors and biases when perceiving themselves.
C) Managers rely on their visual perception to form their opinions about people and objects around them.
D) Bias in visual perception tends to interfere with the management process.

Question 42

How do the values a person holds affect their employment?
)

Question 43

Believing that women are more cooperative than men, or men are more assertive than women, are examples of:

A) Categorizing
B) Stereotyping
C) Biasing
D) Reality check

Question 44

How should a personality test be validated?

Question 45

Biased visual perception may not necessarily lead to inaccurate inferences about the people and objects around us.

Question 46

What are the values of the Schwartz value inventory?

Question 47

__________ is the tendency to overestimate our performance and capabilities and see oneself in a more positive light than that held by others.

Question 48

Stereotypes are generalizations based on an individual characteristic.

Question 49

How we perceive others will shape our behavior, which in turn:

A) Will shape the behavior of the person we are interacting with
B) Will lead to undue success or failure
C) May lead to wrong inferences about objects in our environment
D) Will lead to generalizations

Question 50

___________ may be defined as the process by which individuals detect and interpret environmental stimuli.

Question 51

Visual perception may make it difficult for managers to believe their eyes.

Question 52

__________ is the tendency to underestimate performance and capabilities and see oneself in a more negative light.

Question 53

Describe two reasons scores on personality self-assessments may not be accurate.

Question 54

Why might managing employees with low self-esteem be challenging?

Question 55

Focusing on some aspects of the environment and ignoring other elements is called:

A) Optical illusion
B) Selective perception
C) Visual perception
D) Bias in perception

Question 56

Selective perception is particularly important during the:

A) Planning process
B) Organizing process
C) Controlling process
D) Leading process

Question 57

The type of bias people have depends on their personality.

Question 58

Impressions may be defined as the process by which individuals detect and interpret environmental stimuli.

Question 59

What might a manager do to increase an employee's self-efficacy?

Question 60

What kind of legal difficulties did Rent-A-Center encounter when using personality tests?

Question 61

Exit interviews are often conducted by:

A) Employee manager
B) Human resources representative
C) Outside consultants
D) Top management

Question 62

Explain the process of selective perception.

Question 63

Job satisfaction and organizational commitment are associated with outcomes that are important to the managerial role of ______________.

Question 64

The ______________ are initial thoughts and perceptions we form about people and tend to be stable and resilient to contrary information.

Question 65

__________ means that we pay attention to parts of the environment while ignoring other parts.

Question 66

How does visual perception influence behavior in organizations?

Question 67

At work, two job attitudes that have the greatest potential to influence how we behave are:

A) Perception and bias
B) Self perception and self efficacy
C) Job satisfaction and organizational commitment
D) Job satisfaction and self esteem

Question 68

_____________ refers to the feelings people have toward their job.

Question 69

_____________ refers to our opinions, beliefs, and feelings about aspects of our environment.

Question 70

What makes stereotypes potentially discriminatory?

Question 71

Personality and values play lesser roles in how employees feel about their jobs than other job characteristics.

Question 72

A factor biasing our perception is _____________.

Question 73

Under the psychological contract, an employee may believe that if he or she works hard and receives favorable performance evaluations, he or she will receive an annual bonus.

Question 74

Why does selective perception perpetuate stereotypes?

Question 75

Organizational commitment is the unemotional attachment people have toward the company they work for.

Question 76

Things that make us happy with our job often make us more committed to the company as well.

Question 77

Exit interviews involve a meeting with the departing employee's manager.

Question 78

The amount of stress present in a job is related to employee satisfaction and commitment.

Question 79

Organizational justice can be classified into three categories:

A) Procedural, distributive and interactional
B) Psychological, reactional, motivational
C) Procedural, psychological, and motivational
D) Interactional, distributive, and psychological

Question 80

Rather than to actual behaviors, attitudes are more strongly related to:

A) Intentions
B) Values
C) Psychology
D) Stress