Deck 13: Culture and Diversity

Question 1

In a market culture,an employee's current contribution or performance is the most important factor for employee payment or promotion.

Answer 1

True

Question 2

According to research conducted,clans enjoyed superior performance when the industry was engaged in more dynamic competition and where barriers to entry were low.

Answer 2

False

Question 3

From a behaviorist's view,trying to change culture without changing the reward system is an absolutely futile exercise.

Answer 3

True

Question 4

Firing a top executive to reaffirm the company's norms and values is an example of rites of degradation.

Question 5

A matrix form of departmentation minimizes coordination and communication.

Question 6

Organizational structure represents a shared way of being,acting,and interpreting life in the company.

Question 7

Aggressiveness is the degree to which organizational activities emphasize maintaining the status quo in contrast to growth.

Question 8

According to Quinn's Competing Values Model,a company that places strong value upon flexibility and internal focus of the organization has a hierarchical culture.

Question 9

Burn & Ashes Inc. ,a publishing and advertising company,places a high value on stability and control with a focus on integration and unity.This is an example of the existence of a hierarchical culture in an organization.

Question 10

The purpose behind the rites of passage is to motivate commitment to company's norms and values.

Question 11

In order to build common norms and values,a company adopts the rites of integration.

Question 12

In a product form of organization,activities are grouped on the basis of a specific project,product,or line of business.

Question 13

Organizational culture can best be defined as the work roles and authority relationships in an organization.

Question 14

An adhocracy culture is the opposite of a hierarchical culture.

Question 15

In a very strong culture,there is a great deal of variance in the way people think and behave within the organization.

Question 16

A functional form of organization is used when the environment is stable,and the organization is small to medium-sized.

Question 17

The height of an organization is the number of people that report directly to a single manager.

Question 18

The elements of culture that are unseen and not identified or realized in everyday interactions between organizational members are called values.

Question 19

Person-organization fit represents a shared way of being,acting,and interpreting life in the company.

Question 20

The best inclusiveness strategy is to be blind to all differences.

Question 21

Countries that allow inequalities to exist or believe they are natural are high in power distance.

Question 22

H&P Inc. ,a company supplying hardware components to some of the biggest automobile manufactures worldwide,is geared toward competing in its market segments.The senior managers,therefore,use strict measures of performance to control subordinate behavior.According to Quinn's Competing Values Model,what organizational culture exists in the company?

A)Adhocracy
B)Clan
C)Hierarchy
D)Market
E)Traditional

Question 23

In order to communicate status,executives and managers often have huge computer monitors and up-to-date new computers,while employees,who use their computers for most of the day,have smaller screens and slower computers.

Question 24

Tear & Stitch LLC,a company specializing in media and technology,strongly believes in the existence of dynamism and integration within the organization.According to Quinn's Competing Values Model,what organizational culture exists in the company?

A)Market
B)Hierarchy
C)Clan
D)Tradition
E)Adhocracy

Question 25

Managers wear yellow hard hats in plants,while workers wear white to communicate status.

Question 26

Which of the following is true about the rites of integration? It serves to:

A)reinforce the company's norms and values.
B)help employees learn and internalize the company's norms and values.
C)motivate commitment to norms and values.
D)change the company's norms and values.
E)build common norms and values amongst the employees.

Question 27

Xers place more value on global awareness,heroism,and goal achievement.

Question 28

As part of its culture preservation drive,Lorn Inc. ,an event management firm,selects and rewards an 'Employee of the Year' during its annual performance appraisal with a view to motivating its employees' commitment to the company's norms and values.This is an example of the company following the rites of:

A)internalization.
B)passage.
C)degradation.
D)enhancement.
E)integration.

Question 29

Which of the following is true about a company with a hierarchical culture?

A)Increased formalization rules the organization.
B)The company is directed toward competing in its market segments.
C)Flexibility within the organization is highly valued.
D)Leaders exhibit an entrepreneurial role than one of controlling.
E)The company's focus is externally directed.

Question 30

A company that values inclusiveness has fewer talented workers to choose from.

Question 31

Surface-level diversity refers to differences that are easily seen and generally verifiable.

Question 32

To communicate status in an organization,managers have cubicles,executives have offices,and others have corner offices.

Question 33

A company specializing in automotive engineering,Derl Inc. ,places a premium on stability and control with a focus on integrity and unity within the organization.According to Quinn's Competing Values Model,what organizational culture exists in the company?

A)Hierarchy
B)Collaboration
C)Clan
D)Market
E)Adhocracy

Question 34

Which of the following is true about an organization advocating the market culture?

A)There is a strong value placed upon flexibility.
B)A high degree of individual development exists.
C)Leaders fill the role of a mentor rather than a task master.
D)Driven and competitive people thrive in this culture.
E)Company spends a great deal of time and effort in developing their next generation leaders.

Question 35

It is critical that the most senior managers live and breathe inclusiveness.

Question 36

In an organizational culture,companies often employ the rites of passage to:

A)build common norms and values.
B)learn and internalize the company's norms and values.
C)change the company's norms and values.
D)motivate commitment to norms and values.
E)reinforce the company's norms and values.

Question 37

To communicate status,executives have reserved spaces while others use an open lot.

Question 38

The values of discretion and dynamism with a focus outside of the organization is the culture most prevalent in Kofi & T Inc. ,a company providing networking solutions.According to Quinn's Competing Values Model,what organizational culture does the company exhibit?

A)Clan
B)Adhocracy
C)Market
D)Hierarchy
E)Traditional

Question 39

In a low masculine culture,there exists a well-defined distinction between men's work and women's work.

Question 40

Which of the following is true about a company with the clan culture?

A)The leadership role primarily consists of organizing,monitoring,measuring,and evaluating the activities of the subordinates.
B)High value is placed on stability with a focus outside of the organization.
C)Employee performance is the most important factor for promotion.
D)Driven and competitive people thrive in this culture.
E)Major number of promotions occurs from within the company.

Question 41

Which of the following is true about a divisional form of organization?

A)It groups people by function for a specific project or line of business.
B)It lessens work involvement.
C)It promotes skill specialization.
D)It promotes delegation of authority and responsibility.
E)It is used in small- to medium-sized organizations.In a divisional form of organization,activities are grouped on the basis of products,services,customers,or geography.It is used when the organization is large in size.It allows for skill expansion and training.It promotes delegation of authority and responsibility.It heightens work involvement.

Question 42

Which dimension of national culture is characteristic of having supervisors and employees treated as equals?

A)Low individualism
B)Low power distance
C)High long-term orientation
D)High power distance
E)High individualism

Question 43

Which of the following is true about stereotyping?

A)It is based on differences verified by empirical research on actual intergroup differences.
B)It allows for individual differences.
C)It assumes a higher probability that members of a group share the traits of the group.
D)It views cultural differences as neutral.
E)It ascribes motives for group members' behavior.

Question 44

Why is group functioning in diverse groups more difficult?

A)Diverse groups are less likely to see situations in similar ways.
B)It is hard for the team to avoid groupthink.
C)More time is available for work performance because group process is ignored.
D)Behaviors of individual team members do not conform to the averages.
E)Diverse groups lack the potential to achieve positive outcomes.

Question 45

Which of the following generations embraces strong work ethic values?

A)Boomers
B)Traditionalists
C)Baby Busters
D)Xers
E)Millennials

Question 46

The goals of Secure LLC. ,a company offering secure wireless installations,are product specialization and innovation.The functions of the company are grouped on the basis of the products it offers to its customers.Which of the following organizational forms has been adopted by the company?

A)Matrix
B)Involuntary
C)Functional
D)Specialist
E)Divisional

Question 47

Which dimension of national culture is characteristic of informal business attitude?

A)High power distance
B)Low masculinity
C)High long-term orientation
D)Low individualism
E)Low uncertainty avoidance

Question 48

Which of the following is true about a company with the adhocracy culture?

A)There is a high value placed on stability and control.
B)Increased formalization rules the organization.
C)Risk taking is encouraged and innovation is valued in the company.
D)The leaders' role mainly consists of organizing,monitoring,measuring,and evaluating the activities of subordinates.
E)Most promotions occur from within the organization.

Question 49

_____ refers to the degree to which people accept economic and social differences in wealth,status,and well-being as natural and normal.

A)Individualism
B)Achievement orientation
C)Power distance
D)Uncertainty avoidance
E)Long-term orientation

Question 50

Which of the following characteristics is true about high individualism?

A)An enjoyment of challenges,and an expectation of rewards for hard work.
B)Disregard for privacy.
C)Emphasis on mastery and competence.
D)Work for intrinsic rewards.
E)Harmony more important than honesty.

Question 51

Loty Shoes Inc. ,is a medium-sized shoe-manufacturing company,using routine technology to achieve its goals of efficiency.The company hires only specialists in shoe designing to staff its production department.What form of departmentation is the company demonstrating?

A)Matrix
B)Functional
C)Involuntary
D)Self-contained
E)Specialist

Question 52

Which of the following is true about a functional form of organization?

A)It promotes clear career ladders in large departments.
B)The activities are grouped based on the company's products and services.
C)It leads to duplication of resources.
D)Employees are grouped on the basis of function for a specific project.
E)It creates a highly flexible-rapid response environment.In a functional form of organization,departments are staffed by a specialist in an organizational function.It promotes skill specialization and reduces duplication of resources while promoting clear career ladders in large departments.

Question 53

_____ work values tend to focus on quality of life and nonconformance.

A)Traditionalists'
B)Busters'
C)Xers'
D)Millennials'
E)Boomers'

Question 54

_____ are the first generation to be truly surrounded by technology and a media-driven world.

A)Boomers
B)Traditionalists
C)Busters
D)Xers
E)Millennials

Question 55

Due to the sudden change in the market environment,with the dual focus of technical specialization and faster information processing,Horla & Co. ,a pioneer in the field of medical supplies,moved from grouping its activities based on its products to grouping its employees based on its functions.What form of departmentation has the company adopted?

A)Divisional
B)Functional
C)Matrix
D)Specialist
E)Involuntary

Question 56

Which generation places more value on global awareness and heroism?

A)Traditionalists
B)Busters
C)Xers
D)Millennials
E)Boomers

Question 57

Which of the following characteristics is true about a low long-term orientation?

A)Family is the basis of society
B)Parents and men have more authority than young people and women
C)Strong work ethic
D)High creativity,individualism
E)High value placed on education and training

Question 58

Which of the following is true of a manager who is diversity aware?

A)His/her decisions are based on false assumptions and anecdotal evidence.
B)He/she judges traits of a group as positive or negative.
C)He/she assumes characteristics thought to be common to a group apply uniformly to every member of that group.
D)He/she views cultural differences as neutral.
E)He/she ascribes motives for group members' behavior.

Question 59

Which of the following generations focuses on loyalty not to the company but to relationship with others?

A)Boomers
B)Traditionalists
C)Generation Y
D)Xers
E)Millennials

Question 60

Which of the following is true about a matrix form of departmentation?

A)It is also called the self-contained form of departmentation.
B)It maximizes coordination and communication.
C)It is rather rigid and slow to respond.
D)Specialized functional knowledge has to be developed.
E)The departments are staffed by a specialist in an organizational function.

Question 61

Sand & Paper Co.strongly believes in discretion and dynamism with a focus outside of the organization.Identify and explain the existing culture.

Question 62

Discuss the five dimensions identified by Geert Hofstede along which people from national cultures tend to differ.

Question 63

Explain the existence of clan culture in an organization.

Question 64

Teams composed of individuals with diverse backgrounds have potential advantages that can enhance their performance.Justify.

Question 65

Elucidate how a hierarchical culture works in an organization.

Question 66

Flo & Lo Co.groups its activities based on its products and services offered to customers.Explain the organizational form adopted by the company.

Question 67

Draw the differences between diversity awareness and stereotyping.

Question 68

Greg,a manager at Loop & Holes Inc. ,decides to introduce storytelling to communicate values the organization seeks to embody.What techniques should Greg employ to instill great storytelling skills?

Question 69

Hammer 'n Nails LLC places high value on control and stability with a focus outside the organization.Explain the organizational culture that exists in the company.

Question 70

What steps of action should a manager take to make a diverse team productive?

Question 71

Sheldon has been offered employment by two equally superior and competitive companies.What procedure of assessment will help Sheldon overcome his dilemma of choosing between the companies?

Question 72

Making the business case for inclusiveness often references metrics.Explain.

Question 73

What are the three common traps that befall teams with respect to diversity awareness?

Question 74

Elucidate any four characteristics of an inclusive culture.

Question 75

The goals of Port Inc. ,a medium-sized manufacturer of hardware,include efficiency and competence.The company uses routine technology and the existing environment is stable.What organizational form must Port Inc. ,adopt and why?