Deck 5: Work Ethics

Question 1

You should wear a wristwatch that

A)Is digital
B)Has a second hand
C)Has a stopwatch
D)Has an alarm

Answer 1

Has a second hand

Question 2

Large rings and bracelets are dangerous because

A)Residents can pull them off
B)They can fall off
C)They can damage care equipment
D)They can scratch residents

Answer 2

They can scratch residents

Question 3

Being dependable means all of the following except

A)Reporting to work on time
B)Being eager to learn
C)Performing delegated tasks
D)Keeping promises

Answer 3

Being eager to learn

Question 4

Good personal hygiene involves

A)Daily bathing
B)Taking a shower
C)Taking a tub bath
D)Brushing teeth daily

Question 5

You have multiple ear piercings.You should

A)Wear only one set of earrings
B)Plug the holes
C)Wear as many earrings as needed
D)Follow the center's dress code

Question 6

Perfumes,colognes,and after-shave lotions

A)Are not worn
B)Must be a light fragrance
C)Must be approved by the center
D)Prevent body odors

Question 7

You say things that offend another person.This is

A)Gossip
B)Defamation
C)Being rude
D)Harassment

Question 8

You have a tattoo.You should

A)Have it removed
B)Wear uniforms that allow it to be seen
C)Cover it
D)Show it to residents

Question 9

Understanding your feelings,strengths,and weaknesses is

A)Consideration
B)Trustworthiness
C)Conscientiousness
D)Self-awareness

Question 10

Nail polish

A)Must be a light shade
B)Must be in good repair
C)Must be a dark shade
D)Is not worn

Question 11

Necklaces and earrings are dangerous because

A)Residents can pull them off
B)They can scratch residents
C)They provide a place for microbes to grow and multiply
D)They can damage care equipment

Question 12

Underclothes must

A)Be simple and attractive
B)Be clean and fit well
C)Give needed support
D)Be in style

Question 13

To look professional at work

A)Follow the center's dress code
B)Wear your favorite clothes
C)Keep your nails polished
D)Wear shoes that are in style

Question 14

Work ethics means

A)Trusting others with personal information
B)Being polite and considerate
C)Behavior in the workplace
D)Right and wrong conduct

Question 15

Which will not promote physical and mental health?

A)Good nutrition
B)Having your eyes examined
C)Taking drugs as a doctor prescribes
D)Exercising once a week

Question 16

Uniforms,stockings,socks,and shoes must be

A)Clean
B)In style
C)White
D)Provided by the center

Question 17

Being honest as a nursing assistant means all of the following except reporting

A)Truthfully and accurately
B)Errors
C)Observations
D)Gossip

Question 18

Which is not a source for finding a job?

A)The state employment service
B)Newspaper classified ads
C)The state nursing assistant registry
D)Phone book yellow pages

Question 19

Treating the person with dignity is

A)Enthusiasm
B)Empathy
C)Respectfulness
D)Cheerfulness

Question 20

Having concern for a person is

A)Caring
B)Empathy
C)Enthusiasm
D)Respect

Question 21

You are completing a job application.How many references should you be prepared to give?

A)1
B)2
C)3
D)4

Question 22

Which statement about job interviews is incorrect?

A)You can ask questions about pay rate and work hours.
B)You can ask questions about the dress code.
C)You can ask about benefits.
D)You can ask for a vacation in advance.

Question 23

You are ill and cannot work as scheduled.What should you do?

A)Find someone to work for you.
B)Follow the center's attendance policy.
C)Call your supervisor after your shift starts.
D)Go to bed.

Question 24

Childcare emergencies are

A)Your responsibility
B)The center's responsibility
C)Your co-workers' responsibility
D)Part of your benefits package

Question 25

You are getting ready for an interview.You should do all of the following except

A)Polish your shoes
B)Take a bath and brush your teeth
C)Style your hair as you would for work
D)Wear a strong fragrance

Question 26

Which answers are best during an interview?

A)"Yes" and "no" answers
B)Short explanations
C)Long explanations
D)Written responses

Question 27

Which should you review with the interviewer?

A)The nursing assistant registry
B)Your competency evaluation
C)Your job description
D)Center policies and procedures

Question 28

You arrive at Fair Haven Nursing Center for an interview.What should you do first?

A)Sit quietly in the waiting area.
B)Get something to drink.
C)Tell the receptionist your name and why you are there.
D)Take a walk through the center.

Question 29

You are completing a job application.You must be

A)Honest
B)Enthusiastic
C)Courteous
D)Cheerful

Question 30

You are in the waiting area before your interview.What should you do?

A)Sit quietly.
B)Eat your lunch.
C)Talk to the receptionist.
D)Look at things on the receptionist's desk.

Question 31

Before completing a job application,you need to

A)Read the directions
B)Prove that you are qualified for the job
C)Schedule an interview
D)Prepare answers to the questions

Question 32

You accept a job at Fair Haven Nursing Center.You should get all of the following information in writing except

A)Pay rate
B)Starting date
C)Work hours
D)What your references said about you

Question 33

You are the carpool driver today.You need to get gas.What should you do?

A)Leave earlier than usual to get the gas.
B)Get it after you pick everyone up.
C)Get it after work.
D)Ask everyone to help pay for the gas.

Question 34

A nursing center wants to hire you.Which is not required?

A)Nursing assistant training
B)A competency evaluation
C)Social security number
D)Birth certificate

Question 35

You accept a job at Fair Haven Nursing Center.Which of the following does not occur during new employee orientation?

A)You learn to be a preceptor.
B)You learn about the center's policies and procedures.
C)You demonstrate procedures in your job description.
D)You learn how to use the center's supplies and equipment.

Question 36

Mary Sanders has had four jobs in one year.She does not list all four jobs when completing a job application.This is

A)Fraud
B)Invasion of privacy
C)Her right to personal choice
D)Poor work ethics

Question 37

You have a job interview scheduled.Which shows that you are dependable?

A)Being clean
B)Dressing professionally
C)Giving the receptionist your name
D)Being on time

Question 38

You should write a thank-you note

A)The day after the interview
B)The week after the interview
C)Two weeks after the interview
D)When you have the time

Question 39

During an interview,it is correct to do all of the following except

A)Accept a beverage
B)Shake the interviewer's hand
C)Take things off the interviewer's desk
D)Look at the interviewer

Question 40

A question on a job application does not apply to you.What should you do?

A)Write neatly.
B)Leave the space blank.
C)Write "N/A" in the space.
D)Write a brief response about why the question does not apply.

Question 41

You can share information about a resident with

A)The family
B)Co-workers
C)The nurse
D)Visitors

Question 42

When you eavesdrop,you

A)Invade the person's privacy
B)Commit fraud
C)Promote confidentiality
D)Gossip

Question 43

Which of the following is good work ethics?

A)Using phones on the nursing unit to make personal calls
B)Selling your handmade crafts at work
C)Having your son meet you for lunch
D)Bringing your child to work with you

Question 44

During lunch,your co-workers are talking about other staff members.What should you do?

A)Excuse yourself and leave the table.
B)Sit there without saying anything.
C)Tell the nurse what happened.
D)Share the comments with staff members who were not there.

Question 45

A resident's care is assigned to Sally Jones.The resident needs to use the bathroom.Sally Jones is on a meal break.Who will help the resident?

A)Sally Jones.She will have to return to the unit.
B)No one.The resident will have to wait until Sally is done eating.
C)Any staff member on the unit can help the resident.
D)The resident's family can help the resident.

Question 46

Which will not protect residents and yourself from harm?

A)Following your job description and center policies and procedures
B)Following the nurse's instructions
C)Telling the nurse when you make a mistake
D)Making excuses or blaming others for your actions

Question 47

Which of the following is good work ethics?

A)Carrying a personal pager
B)Asking a co-worker for lunch money
C)Using the center's computer to check your e-mail
D)Making a doctor's appointment for your day off

Question 48

Before leaving the unit for a break,you need to

A)Use the restroom
B)Tell the nurse
C)Log off the computer
D)Turn off your pager

Question 49

You need to call your children.When should you make the call?

A)After you finish assigned tasks
B)When residents are napping
C)During meal or break times
D)When the nurse is talking to the doctor

Question 50

A resident did not get his meal served on time.How should you respond to the nurse?

A)"I'm sorry.Can you help me plan better?"
B)"It's not my fault.I was helping Jody with a resident."
C)"I do the best I can."
D)"There just isn't enough time to do everything.We need more help."

Question 51

Stress is

A)Anything that is not pleasant
B)The response or change in the body caused by any emotional,physical,social,or economic factor
C)Anxiety,fear,anger,dread,and depression
D)What causes illness

Question 52

Which is not a courtesy?

A)Saying "please" and "thank you"
B)Holding doors open for others
C)Helping others when asked to do so
D)Calling a resident by his or her first name

Question 53

You need to arrive for work

A)Before your shift starts
B)When your shift starts
C)Within 5 minutes of your shift's starting time
D)Within 10 minutes of your shift's starting time

Question 54

You need to talk to the nurse about a resident.Where should you do this?

A)In the person's room
B)In the hallway
C)In private
D)Over the intercom system

Question 55

Professional speech and language includes all of the following except

A)Using slang
B)Speaking softly and gently
C)Speaking clearly
D)Controlling the tone of your voice

Question 56

You are scheduled to work from 3:00 PM to 11:30 PM.Which statement is correct?

A)You must stay the entire time.
B)You can leave at 11:30 PM.
C)You can leave for a childcare emergency.
D)You do not have to work overtime.

Question 57

You see two health team members talking quietly to each other.You tell your co-workers what you overhead.This is

A)Eavesdropping
B)Gossip
C)An invasion of privacy
D)Defamation

Question 58

Your break time is 15 minutes long.How long can you take?

A)10 minutes
B)15 minutes
C)20 minutes
D)As long as you need

Question 59

Which nursing team member has a bad attitude?

A)The nursing assistant who says "please" and "thank you" a lot
B)The LPN who tells everyone about how hard he works
C)The RN who gives praise and compliments
D)The nursing assistant who offers to help others

Question 60

The best way to look professional at work is to

A)Ask your friends to help you shop for uniforms
B)Wear your favorite clothes to work
C)Check yourself in the mirror before leaving for work
D)Follow the center's dress code

Question 61

Laughing can help you reduce or cope with stress.

Question 62

You could lose your job for all of the following reasons except

A)Being harassed
B)Poor attendance
C)Abandonment
D)Using alcohol at work

Question 63

Stress in your personal life can affect your work and the care that you give.

Question 64

You could lose your job for all of the following reasons except

A)Using offensive speech and language
B)Destroying a resident's property
C)Having a weapon in the workplace
D)Working when scheduled

Question 65

Which statement about stress is incorrect?

A)Stress is normal.
B)Stress occurs with everything you do.
C)Stress affects the whole person.
D)Stress only occurs while awake.

Question 66

Which statement about harassment is incorrect?

A)Harassment is always sexual.
B)Harassment can involve words,gestures,or touch.
C)Harassment can involve jokes and pictures.
D)Victims of sexual harassment can be men or women.

Question 67

A stressor is

A)An event or factor that causes stress
B)Anything that is not pleasant
C)What causes illness
D)The response or change in the body caused by any emotional,physical,social,or economic factor

Question 68

Setting priorities can help you reduce or cope with stress.

Question 69

When you resign from a job,you should do all of the following except

A)Give your reason for leaving
B)Give the last date you will work
C)Thank the employer for being able to work at the center
D)Make a list of the things that you do not like about your job and the center

Question 70

You could lose your job for all of the following reasons except

A)Refusing to accept a delegated task that is not in your job description
B)Neglecting a resident
C)Violating any center policy
D)Giving false information on your job application

Question 71

You decide to resign from your job.What should you do?

A)Do not show up for work.
B)Give a 2-week notice.
C)Hire someone to take your place.
D)Give a 1-day notice.