Deck 7: Communicating With the Health Team

Question 1

You are working in a nursing center.Where would you record information about a person's intake and output?

A) Admission record
B) Progress notes
C) Graphic sheet
D) Kardex

Answer 1

Graphic sheet

Question 2

A patient asks to see his chart.What should you do?

A) Give it to him.
B) Tell the nurse.
C) Tell the doctor.
D) Make a copy for him.

Answer 2

Tell the nurse.

Question 3

The agency allows you to record on paper charts.Which is correct?

A) Pencil is preferred over ink.
B) Only agency-approved abbreviations are used.
C) Errors are erased.
D) All entries are signed with only your initials.

Answer 3

Only agency-approved abbreviations are used.

Question 4

Health care agencies have policies about medical records.Policies generally cover which of the following?

A) Medical terms
B) How long the records are stored
C) Type of handwriting required
D) Correcting errors

Question 5

Communication is:

A) The verbal account of care and observations
B) The written account of care and observations
C) The medical record
D) The exchange of information

Question 6

Which of the following are used to record frequent measurements or observations?

A) Kardex
B) Flow sheets
C) Progress notes
D) Health history sheets

Question 7

You are reporting to the nurse.Which is correct?

A) Be short and vague in your report.
B) Give the person's name,room,and bed number and the time you gave care or made observations.
C) Report what co-workers did.
D) Refrain from using your notes.

Question 8

Anyone who reads your charting should know which of the following?

A) When you took your lunch break
B) What you did
C) What your co-workers did
D) How long it took you to get the trays delivered

Question 9

The nurse uses a medical term that you do not understand.What should you do?

A) Pretend to understand.
B) Look the word up in a medical dictionary.
C) Look the word up on the Internet when you get home that day.
D) See if you can locate other uses of the word within the medical record.

Question 10

Which has the same meaning for everyone?

A) Hot
B) Warm
C) Elevated temperature
D) Temperature of 99° F

Question 11

When recording,you should do which of the following?

A) Write using abbreviations that are easy to figure out.
B) Use correct spelling,grammar,and punctuation.
C) Skip lines.
D) Record what you saw your peers do.

Question 12

Which of the following is a type of card file?

A) Admission record
B) Progress notes
C) Activities-of-daily-living flow sheet
D) Kardex

Question 13

You are charting changes in the person's condition.You also need to chart which of the following?

A) That you informed another nursing assistant of the changes
B) What you told the nurse about the changes
C) When you took your lunch break
D) When you called the doctor about the changes

Question 14

These statements are about medical records.Which is correct?

A) The person's identifying information may be shared as long as the diagnosis is not shared.
B) They are legal documents.
C) They are used to communicate information about a person to the family.
D) All agency staff can access them.

Question 15

When charting,you should record:

A) Safety measures performed
B) What co-workers observed
C) What co-workers did
D) What the doctor said

Question 16

Which form has the person's identifying information?

A) Admission record
B) Progress notes
C) Activities-of-daily-living flow sheet
D) Kardex

Question 17

Which promotes communication?

A) Being brief and concise
B) Giving information in the reverse order of how it occurred
C) Presenting opinions
D) Talking about two subjects at once

Question 18

When should you report changes in the person's condition?

A) At once
B) At the end of your shift
C) Before you take your lunch break
D) During the end-of-shift report

Question 19

The health team exchanges information.They send and receive messages.This is:

A) Gossip
B) Communication
C) Reporting
D) Resolving conflict

Question 20

These statements are about charting.Which is correct?

A) You can chart a procedure before completing it.
B) You should never use the person's exact words.
C) You need to use terms with more than one meaning.
D) You need to record facts.

Question 21

Hemo- means :

A) Artery
B) Heart
C) Vein
D) Blood

Question 22

A suffix is:

A) Placed at the beginning of a word
B) The main part of the word
C) Placed after a root
D) A shortened form of a word or phrase

Question 23

Tachy- means :

A) Bad,difficult,abnormal
B) Normal,good,well,healthy
C) Slow
D) Fast,rapid

Question 24

Derma- means :

A) Water
B) Stone
C) Tongue
D) Skin

Question 25

Osteo- means :

A) Spinal cord
B) Joint
C) Bone
D) Nerve

Question 26

Cyano- means :

A) Heart
B) Skin
C) Sugar
D) Blue

Question 27

The clock shows 12:00 noon.In 24-hour clock time,this is:

A) 12:00 noon.
B) 12:00.
C) 1200.
D) Noon.

Question 28

Gastro- means :

A) Stomach
B) Large intestine
C) Small intestine
D) Intestines

Question 29

Dys- means :

A) Without,not,lack of
B) Slow
C) Difficult
D) Inners,inside

Question 30

Pnea- means :

A) breathing,respiration.
B) lung,air,gas.
C) nose.
D) lung.

Question 31

Olig- means :

A) Half
B) Under,deceased,less than normal
C) Small,scant
D) Many,much

Question 32

The clock shows 7:29 PM.In 24-hour clock time,this is:

A) 7:29 PM
B) 729
C) 0729
D) 1929

Question 33

Hydro- means :

A) Bladder
B) Water
C) Kidney
D) Air

Question 34

The clock shows 11:42 AM.In 24-hour clock time,this is:

A) 11:42.
B) 1142.
C) 2342.
D) 11:43 AM.

Question 35

Poly- means :

A) Many,much
B) Before,in front of
C) Around
D) Large

Question 36

Gluco- means :

A) Blood
B) Water
C) Stone
D) Sweetness

Question 37

Which term means located at or toward the front of the body or body part?

A) Anterior
B) Distal
C) Medial
D) Posterior

Question 38

Arthro- means :

A) Rib
B) Joint
C) Bone
D) Head

Question 39

Angio- means :

A) Heart
B) Artery
C) Vein
D) Vessel

Question 40

Myo- means :

A) Spinal cord
B) Eye
C) Muscle
D) Straight,normal,correct

Question 41

You should response a phone by the :

A) Second ring
B) Fourth ring
C) Sixth ring
D) Eighth ring

Question 42

Proximal means :

A) At or near the front of the body or body part
B) The farthest from the center or from the point of attachment
C) Away from the midline
D) The part nearest to the center or to the point of origin

Question 43

These statements are about computer use in health care agencies.Which is correct?

A) You should use the computer to send information that requires immediate reporting.
B) You should use the computer to send jokes and other entertainment material.
C) Authorized staff can retrieve deleted computer files.
D) You should use the computer to post your opinions and messages on the Internet.

Question 44

The abbreviation ADL means :

A) Abdomen
B) Before meals
C) Activities of daily living
D) As desired

Question 45

The suffix -plegia means :

A) Paralysis
B) Swallowing
C) Speaking
D) Sagging

Question 46

Before transferring a call,you should:

A) Explain that you are going to transfer the call.
B) Lay the phone down and find out where to transfer the call.
C) Take a message.
D) Find out the reason for the call.

Question 47

The suffix -rrhage means :

A) Discharge
B) Stitching
C) Excessive flow
D) Drooping

Question 48

Stomato- means :

A) Stomach
B) Opening
C) Narrow,constriction
D) Mouth

Question 49

These statements are about computer use in health care agencies.Which is correct?

A) You should share your password with co-workers.
B) You should use correct spelling,punctuation,and grammar.
C) You should allow only other nursing assistants to see what is on the screen.
D) You should triple-check your entries.

Question 50

The suffix -phasia means :

A) Swallowing
B) Speaking
C) Paralysis
D) Fear

Question 51

After taking a message,which is correct?

A) Repeat the message and phone number back to the caller.
B) Put the caller on hold.
C) Transfer the caller.
D) Lay the phone down.

Question 52

You have access to the agency's computer system.Which is correct?

A) You can use another person's password to open e-mail.
B) You can use the computer to send personal e-mail.
C) You can use the computer to send confidential information to the nurse.
D) You can change your password following agency policy.

Question 53

Vaso- means :

A) Artery
B) Vein
C) Blood vessel
D) Dilate

Question 54

When answering the phone in a patient's home,you should:

A) Give the patient's name and your name
B) Identify yourself by name and title
C) Simply answer with "hello"
D) Give your name and the name of the agency you work for

Question 55

The suffix -algia means :

A) Condition
B) Pain
C) Enlargement
D) Disease

Question 56

The suffix -phagia means :

A) The study of
B) Destruction of
C) Disease
D) Swallowing

Question 57

The suffix -emia means :

A) Removal of
B) Blood condition
C) Inflammation
D) Tumor

Question 58

Before putting a caller "on hold," you should:

A) Find out if the call is about an emergency
B) Thank the person for calling
C) Take a message
D) Ask how long the caller can wait

Question 59

Toxico- and -toxo- mean:

A) Poison
B) Heat
C) Chest
D) Clot

Question 60

The suffix -stomy means :

A) Removal of
B) Cutting into
C) Stomach
D) Creation of an opening

Question 61

Agencies have policies about which color ink may be used in the medical records.