Deck 8: Information Technology for HR Planning

Question 1

Which of the following is a strategic and analytic HR operation that is starting to benefit from the capabilities of automation?

A)employee benefits
B)organizational charts
C)employee payroll
D)recruitment

Answer 1

D

Question 2

What leads the list of HR mobile apps?

A)benefits
B)training
C)recruiting
D)attendance management

Answer 2

C

Question 3

The use of information technology (IT)for HRM planning allows HR to mine data faster,cheaper,and more effectively than any paper-based system.What role can HR dedicate more time and resources to resulting from the use of IT?

A)strategic role of change agent
B)transactional role
C)operational role
D)functional role

Answer 3

A

Question 4

A relational database creates information that can be shared across multiple files simultaneously.What type of security systems might be used to protect the security of the data?

A)keeping the system on
B)smart cards or access codes
C)encryption devices
D)PINs and memory sticks

Question 5

What is the first stage in deciding to use technology for HRM?

A)explore the marketplace
B)codify employee data
C)conduct an organizational analysis
D)evaluate vendors and products

Question 6

If a company is conducting a needs analysis to assist its IT selection for HRM,it will respond to numerous questions.According to the textbook,which question is most likely to be posed by the company?

A)Is the HR department spending enough time on manual processing?
B)Are there too many data security risks involved with IT processing?
C)Are we managing our human capital as a current asset?
D)Are we maintaining too much redundant information?

Question 7

What is the purpose of dashboards?

A)to provide managers with business strategy indicators
B)to indicate when changes to aspects of business performance are in order
C)to provide managers with a quick understanding of key performance indicators in their business
D)to gain an understanding what data is available for use in various projects

Question 8

Compared to a paper-based HR system,what can users of an IT system do better?

A)project demand/supply
B)support succession planning
C)prepare strategies
D)retrieve data

Question 9

If a database can share information across many tables or files,what is it called?

A)segregated
B)relational
C)derived
D)condensed

Question 10

What key performance indicators (KPIs)are best to include in an HR dashboard?

A)those that track the amount of communication between team or group members to map the flow of communication and transfer of information across groups
B)those that demonstrate the extent to which the HR function is addressing strategic needs,and are improving service quality and efficiency
C)those that provide managers with future indicators of business success
D)those that focus managers' attention on the most recent and up-to-date information

Question 11

The role of workforce analytics can be placed into one or more of three categories.What analytic domain makes inferences based on existing data to describe what could happen?

A)prescriptive analytics
B)functional analytics
C)predictive analytics
D)differential analytics

Question 12

If an organization utilizes advanced information technologies,what is one communication property it will benefit from?

A)storage and retrieval of large amounts of information
B)rapidly and accurately reconfigured information
C)improved transmission of processing capacity
D)selectively controlled access and participation

Question 13

According to the textbook,computer capacity has doubled every 24 months.When did this trend start to occur?

A)1970
B)1980
C)1990
D)2000

Question 14

Which of the following is a strategic HR operation that is starting to benefit from the capabilities of automation?

A)employee data storage
B)employee payroll
C)performance management
D)job postings

Question 15

Companies go through various stages of adopting of HR technology.What would be the last stage?

A)The organization updates employee data.
B)The organization supplements employee data.
C)The organizations uses employee data.
D)The organization codifies employee data.

Question 16

When an organization applies HR metrics workforce analytics,what is the major challenge it needs to overcome in order to address strategic decision making?

A)business intelligence
B)skills inventories
C)succession management
D)replacement charts

Question 17

What type of analysis is required when analyzing HRM software information such as the size of the company and network environment?

A)network
B)critical
C)data
D)needs

Question 18

What is another name for the performance appraisal system known as a 360o feedback?

A)multiple source
B)comprehensive data
C)vertical assessment
D)appraisal feedback

Question 19

Which of the following are some new apps for HR that are becoming popular today?

A)self-service,training,and compensation
B)employee assistance programs,pensions,and vacations
C)people search,benefits administration,and talent management
D)legal information,health and safety,and employment testing

Question 20

If ESS and MSS applications are available to employees and managers,one can conclude that the information is being captured at the source.What type of technology platform applies these applications?

A)e-learning
B)self-service
C)outsourcing
D)online

Question 21

An organization's human resource department wants to ensure that the technology it adopts allows workers to gain access to knowledge repositories and other e-HR functions.What is this service delivery model called?

A)enterprise portals
B)self-service systems
C)personnel data systems
D)web-based HR

Question 22

What are three HR apps that have become popular through the use of mobile technology?

A)training,benefits,and employment data
B)employee assistance programs,pensions,and vacations
C)people search applications,benefits administration,and talent management
D)legal information,health and safety,and employment testing

Question 23

What is the first step in defining an organization's needs regarding a new technology solution for HRM?

A)explore the marketplace
B)develop a proposal
C)conduct a needs analysis
D)evaluate data security

Question 24

Which of the following is a strategic HR application that is beginning to benefit from the capabilities of automation?

A)succession management
B)organizational charts
C)employee payroll
D)employee benefits

Question 25

What term is best defined as a software-based ability to demonstrate learning and decision making?

A)talent management data
B)Big data
C)artificial intelligence
D)web-based database

Question 26

The role of workforce analytics can be placed into one or more of three categories.What analytic domain describes what happened?

A)descriptive analytics
B)predictive analytics
C)prescriptive analytics
D)functional analytics

Question 27

Organizations go through various stages as they decide to use technology to help manage the workforce.What would be the first stage?

A)The organization supplements employee data by drawing from other sources.
B)The organization codifies employee data such as name,job,and compensation.
C)The organization updates employee data such as career profiles.
D)The organizations uses data to predict employee behaviour such as turnover.

Question 28

The use of information technology (IT)for HRM planning provides better data storage,information retrieval,and tools for analysis alleviating the burden of operational activities.What role can HR dedicate more time and resources to resulting from the use of IT?

A)functional role
B)transactional role
C)strategic role
D)operational role

Question 29

Technology initiatives need to be evaluated in a variety of ways.What are two effectiveness items that are useful in this evaluation process?

A)information satisfaction and system quality
B)information usefulness and system satisfaction
C)system quality and information attitude
D)system satisfaction and information usefulness

Question 30

What are three apps for HR functions offered through the use of mobile technology?

A)self-service,training,and compensation
B)employee assistance programs,pensions,and vacations
C)recruitment,benefits administration,and talent management
D)legal information,health and safety,and employment testing

Question 31

The use of information technology (IT)for HRM planning helps HR help alleviate the burden of operational activities.What HR role is being reduced by IT?

A)strategic role of business partner
B)strategic role of change agent
C)transactional role
D)functional role

Question 32

HR planners want to ensure that the technology they adopt enables workers to access and modify their data via a web browser using their laptop computer.What is this service delivery model called?

A)web-based HR
B)self-service systems
C)personnel data systems
D)enterprise portals

Question 33

What three types of security features are used to ensure data security?

A)data field security,record security,and information security
B)row-level security,information security,and system security
C)record security,login security,and data field security
D)login security,row-level security,and field-level security

Question 34

If an organization is interested in trying to link phenomena together in order to detect trends or predict behaviours,what type of reporting should management use?

A)financial
B)forensic
C)activity-based
D)scanning

Question 35

HR metrics functions largely within one domain.Which of the following is this initial workforce analytic domain?

A)predictive analytics
B)functional analytics
C)descriptive analytics
D)prescriptive analytics

Question 36

What is a new service delivery model that would allow an organization to adopt e-learning and e-recruiting processes?

A)web-based HR
B)self-service systems
C)personnel data systems
D)enterprise portals

Question 37

In order for data security systems to be effective,there must be a proper balance between what an individual is expected to divulge and another factor.What is this second factor?

A)what information employment and management decisions require
B)what the security system costs and the known or projected benefits
C)what level of technology acceptance and user satisfaction is expected
D)what the size of the organization is relative to its external environment

Question 38

If an HR manager requires a comprehensive across-the-board software system that integrates subsystems and modules,what does the manager need?

A)MSS
B)HRMSP
C)HRIS
D)IHRIM

Question 39

The role of workforce analytics can be placed into one or more of three categories.What analytic domain describes what should happen?

A)prescriptive analytics
B)explanatory analytics
C)descriptive analytics
D)predictive analytics

Question 40

What is a new service delivery model that would allow an organization's workers to access,input,and edit personal information in a timely manner?

A)compensation data systems
B)self-service systems
C)personnel data systems
D)human resource data systems

Question 41

Which of the following HR mobile apps allows employees to request vacation time,track their use of benefits,and submit claims?

A)employee career profile applications
B)payroll administration applications
C)employee employment applications
D)benefits administration applications

Question 42

What HR planning software provides applications for deploying employees most effectively,such as forecasting overhead to determine staffing and scheduling requirements?

A)workforce scheduling
B)forensic reporting
C)system security
D)applicant tracking

Question 43

An organization's training and development specialists want to ensure that learning contents are distributed in digital format via computers over its network.What is this service delivery model called?

A)enterprise portals
B)self-service systems
C)business intelligence
D)e-learning

Question 44

Tim Hortons integrates digitized data from all the corporate functions,including marketing,operations,finance,and HR,as well as information from social media sources such as Facebook and LinkedIn,and more.What is this data called?

A)HR data
B)research data
C)big data
D)quantitative data

Question 45

What HR planning software provides applications for auditing employees to ensure they comply with policies such as safety inspections or overtime payments?

A)system security
B)workforce scheduling
C)applicant tracking
D)forensic reporting

Question 46

What term can be described as hardware and software,including networking and communication technologies involved in storing,retrieving,and transmitting information?

A)information technology
B)Big data
C)HR metrics
D)HR data

Question 47

Which of the following HR mobile apps allows managers and employees to view current skills,job histories,and succession plans as well as get data on open positions,head counts,turnover,and other HR planning metrics?

A)people search applications
B)talent management applications
C)career development applications
D)benefits administration applications

Question 48

What service delivery application allows employees and managers to communicate with and affect databases?

A)self-service systems
B)web-based HR
C)HR data systems
D)enterprise portals

Question 49

What HR service delivery application allows employees and managers to edit and input data on their personnel files?

A)enterprise portals
B)web-based HR
C)HR data systems
D)self-service systems

Question 50

Refer to Scenario: Nova Scotia Social Services.What type of analysis will NSSS want to conduct when analyzing HR planning software information?

A)retention
B)staffing
C)data
D)needs

Question 51

Which of the following HR mobile apps allows recruiters to mine social media to pull information from Twitter,Facebook etc.about candidates?

A)people search applications
B)staffing applications
C)HR data applications
D)career profile applications

Question 52

What concept is best defined as the integration of digitized data from multiple sources and in multiple formats,including structured and unstructured data?

A)HRIS data
B)Big data
C)self-service data
D)web-based database

Question 53

What service delivery application is based on the principle that data is most effectively captured at the source?

A)web-based HR
B)self-service systems
C)personnel data systems
D)enterprise portals

Question 54

What HR metric is an aggregation of useful or relevant HR metrics or performance indicators that provide a summary snapshot of performance?

A)business intelligence
B)Big data
C)HR dashboard
D)predictive analytics

Question 55

Refer to Scenario: Nova Scotia Social Services.What three types of security features would NSSS want to adopt to ensure data security?

A)login security,record security,and data field security
B)row-level security,information security,and system security
C)record security,login security,and data field security
D)data field security,record security,and information security

Question 56

Increasing usage of mobile technology has created an apps culture for some organizations.What leads the list of HR mobile apps?

A)recruiting
B)training
C)benefits
D)payroll

Question 57

An organization's human resource department wants to ensure they provide a single site for employees to access HR services.What is this service delivery model called?

A)information systems
B)self-service systems
C)enterprise portals
D)technology-based HR

Question 58

What type of database can share information across multiple tables allowing the same information to exist in multiple files simultaneously?

A)HRIS database
B)self-service database
C)relational database
D)web-based database

Question 59

An organization has introduced a service delivery system where information is being captured at the source.What type of technology platform is it implementing?

A)self-service
B)online
C)outsourcing
D)e-learning

Question 60

A company's human resource department wants to ensure that the technology it adopts allows employees from multiple locations to access and benefit from specialized knowledge associated with various tasks.What is this service delivery model called?

A)web-based HR
B)self-service systems
C)personnel data systems
D)enterprise portals

Question 61

Using technology to mine an HR database is faster but more expensive than any paper-based system.

Question 62

Two typical self-service platforms used in HR technology include the ESS and ISS.

Question 63

Outsourcing involves contracting an outside company to manage a function that used to be dealt with within the organization.

Question 64

HRIS represents "human resources intelligence system."

Question 65

Online recruiting or e-recruiting is a type of web-based HR process and practice.

Question 66

Replacement planning deals with finding employees for all positions in the organization.

Question 67

As a result of information technology,HR professionals have been able to shift focus more to operational efficiency and transactional activities.

Question 68

Refer to Scenario: Nova Scotia Social Services.NSSS wants to ensure that the technology it adopts enables workers to access and modify their data via a web browser from their laptop computer.What is this service delivery model called?

A)web-based HR
B)self-service systems
C)personnel data systems
D)enterprise portals

Question 69

One new trend in information technology for HR planning involves the use of forensic reporting.

Question 70

Transactional activities,such as employee benefits and payroll management,can be outsourced to an outside company.

Question 71

An enterprise resource planning (ERP)software program platform integrates and automates the firm's business processes into a common database.

Question 72

A human resources information system includes only the software elements and support functions to gather,store,and report human resources data.

Question 73

An enterprise resource planning (ERP)program often incorporates finance,logistics,production,accounting,and HRM.

Question 74

E-learning is the process of learning contents distributed in digital format.

Question 75

The more strategic and analytic HR operations that use information technology are rarely outsourced.

Question 76

Refer to Scenario: Nova Scotia Social Services.NSSS wants to ensure that the technology it adopts allows workers to gain access to knowledge repositories and e-HR functions.What is this service delivery model called?

A)enterprise portals
B)self-service systems
C)personnel data systems
D)web-based HR

Question 77

The hardware and software,including networking and communication technologies involved in storing,retrieving,and transmitting information,is referred to as information technology (IT).

Question 78

Refer to Scenario: Nova Scotia Social Services.What is a new service delivery model that would allow NSSS workers to access,input,and edit personal information in a timely manner?

A)compensation data systems
B)self-service systems
C)personnel data systems
D)human resource data systems

Question 79

Refer to Scenario: Nova Scotia Social Services.What is a new service delivery model that would allow NSSS to adopt e-learning and e-recruiting processes?

A)web-based HR
B)self-service systems
C)personnel data systems
D)enterprise portals

Question 80

Workforce analytics applications address the challenge of getting business intelligence for operational decision making.