Deck 10: Enterprise Resource Planning

Question 1

Which of the following is a common ERP benefit?

A) Integrate financial information
B) Standardize and speed up manufacturing processes
C) Reduce inventory
D) All of the above

Answer 1

D

Question 2

Which of the following is not a common ERP benefit?

A) Standardize manufacturing processes
B) Speed up manufacturing processes
C) Standardize human resource information
D) Speed up human resources

Answer 2

D

Question 3

Which channels do ERP vendors need to build for access into the ERP systems?

A) One channel for customers (B2B)
B) One channel for suppliers
C) One channel for partners
D) All of the above

Answer 3

D

Question 4

Which component can help an organization determine such things as the identification of individuals who are likely to leave the company unless additional compensation or benefits are provided?

A) Accounting and finance components
B) Production and managerial management components
C) Human resource components
D) Production and materials management components

Question 5

What does an ERP vendor's future success depend on?

A) Its ability to incorporate Internet, ebusiness, and wireless technology
B) Its ability to incorporate Internet, interface, and wireless technology
C) Its ability to incorporate Interface, ebusiness, and wireless technology
D) None of the above

Question 6

What are two of the primary features of ebusiness components?

A) Eprocurement
B) Elogistics
C) Eprocurement and elogistics
D) None of the above

Question 7

Which extended ERP component collects information used throughout an organization, organizes it, and applies analytical tools to assist managers with decisions?

A) Business intelligence
B) Ebusiness
C) Customer relationship management
D) Supply chain management

Question 8

What is the single most important force reshaping the architecture and functionality of ERP systems?

A) Internet
B) Interface
C) Wireless technology
D) Ebusiness

Question 9

Which activities do production and materials management components perform?

A) Track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities.
B) Handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control.
C) Manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management.
D) None of the above.

Question 10

Which activities do accounting and finance components perform?

A) Track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities.
B) Handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control.
C) Manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management.
D) None of the above.

Question 11

Which of the following is not one of the three biggest vendors in the ERP market?

A) SAP
B) Oracle
C) Microsoft
D) None of the above

Question 12

Which component is a credit-management feature typically included?

A) Accounting and finance components
B) Production and managerial management components
C) Human resource components
D) Production and materials management components

Question 13

Which of the following is not an associated ERP cost?

A) Customization
B) Integration and testing
C) Reduce inventory
D) Data conversion

Question 14

Which of the following is an associated ERP cost?

A) Purchasing the software
B) Hiring external experts to help implement the system correctly
C) Redefining processes
D) All of the above

Question 15

Which activities do human resource components perform?

A) Track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities
B) Handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control
C) Manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management
D) None of the above

Question 16

According to Meta Group, what is the average savings from a successful ERP implementation?

A) $500,000
B) $1.6 million
C) $5 million
D) Impossible to determine

Question 17

Which of the following is a primary risk associated with an ERP implementation?

A) Quality
B) Lost information
C) Cost
D) Employee turnover

Question 18

Which of the following is not one of the three most common core ERP components focusing on internal operations?

A) Accounting and finance
B) Production and materials management
C) Business intelligence
D) Human resources

Question 19

According to Meta Group, what is the average time it takes for the average company to see results from an ERP solution?

A) 2 to 6 months
B) 8 to 18 months
C) 18 to 36 months
D) Impossible to determine

Question 20

Which of the following is an extended ERP component?

A) Business intelligence
B) Ebusiness
C) Customer relationship management
D) None of the above

Question 21

Most organizations manage their relationships with customers by setting ___________ limits.

Question 22

Production and materials management is a core ERP component.

Question 23

_________ and materials management is one of the three most common core ERP components.

Question 24

_____________ ERP components are the traditional components included in most ERP systems and they primarily focus on internal operations.

Question 25

Human resource components track ___________ information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities.

Question 26

Which three basic attributes do successful ERP projects share?

A) Overall fit
B) Off the rack
C) Off the rack and tailored to fit
D) Custom made

Question 27

Business intelligence, customer relationship management, supply chain management, and __________ are the four most common extended ERP components.

Question 28

Human resource components have the ability to identify employees that are likely to ________ the company.

Question 29

Oracle and SAP are the biggest ERP vendors.

Question 30

____________ manages the transportation and storage of goods.

Question 31

Accounting and finance components manage accounting data and ______________ processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management.

Question 32

Human resource component is one of the three most common _________ ERP components.

Question 33

Business intelligence is both a core and extended ERP component.

Question 34

Elogistics manage the transportation and storage of goods.

Question 35

Enterprise resource planning ____________ all departments and functions through an organization into a single IT system so that employees can make enterprise wide decisions by viewing enterprise wide information on all business operations.

Question 36

The business intelligence component of an ERP system typically collects information used throughout the organization, organizes it, and applies analytical tools to assist managers with ________.

Question 37

Off the rack, off the rack and tailored to fit, and custom made are the three ways that a customer typically buys a suit and can be applied to the purchase of an ERP systems.

Question 38

____________ ERP components are the extra components that meet the organizational needs not covered by the core components and primarily focus on external operations.

Question 39

Production and materials management components handle the various aspects of production planning and execution such as __________ forecasting, production scheduling, job cost accounting, and quality control.

Question 40

SCM, CRM, and ERP are all extended ERP components.

Question 41

Describe the four primary components found in extended enterprise resource planning systems.

Question 42

Describe the three primary components found in core enterprise resource planning.

Question 43

Hiring external experts to help implement the system correctly is a common ERP ___________.

Question 44

Standardizing and speeding up manufacturing processes is a common ERP _____________.

Question 45

Explain the future of enterprise resource planning systems.

Question 46

Integrating financial information is a common ERP ______________.

Question 47

Explain the benefits and risks associated with enterprise resource planning systems.

Question 48

__________ is the B2B purchase and sale of supplies and services over the Internet.

Question 49

Reducing inventory is a common ERP __________.

Question 50

Redefining processes is a common ERP ___________.

Question 51

Compare core enterprise resource planning components and extended enterprise resource planning components.

Question 52

Customization is a common ERP _________.