Deck 8: E-Learning and Use of Technology in Training

Question 1

Computer-based training

A)is limited because it provides no feedback to the trainee.
B)cannot provide as effective a learning experience as traditional methods of training.
C)includes interactive video,CD-ROM,and Internet or Web-based training.
D)should not be used alone as a training method because of its limitations.

Answer 1

C

Question 2

The major difference between internet-based training and intranet-based training is

A)access to the internet is restricted to employees
B)access to an intranet is restricted to employees
C)the intranet allows for a higher degree of learner control
D)negligible,both terms are used interchangeably

Answer 2

B

Question 3

__________ is an interactive training experience in which a computer provides a stimulus,the trainee responds,and the computer analyzes responses and provides feedback.

A)An expert system
B)EPSS
C)An LMS
D)Computer-based training

Answer 3

D

Question 4

According to a survey by Training magazine,the most commonly used form of multimedia training is _______.

A)virtual reality
B)internet or intranet
C)computer-based games
D)simulations

Question 5

Which of the following is not a disadvantage of multimedia training?

A)Expensive to develop
B)Some trainees may have anxiety using the technology
C)It is ineffective for certain training content
D)It is limited in the senses to which it appeals

Question 6

Which of the following is not an example of multimedia training?

A)Virtual reality
B)Simulations
C)Intelligent tutoring systems
D)Computer-based training

Question 7

Non-real-time interaction among learners and trainers where there exists a time delay is known as

A)synchronous communication.
B)asynchronous communication.
C)repurposing.
D)hyperlinks.

Question 8

Technology has changed the role of the trainer in all but which of the following ways?

A)Coaching is emphasized more.
B)The trainer serves more as a resource person.
C)The trainer plays a greater role in development of training materials.
D)The trainer is less involved in delivering content.

Question 9

__________ is not a central issue in developing effective online learning.

A)Transfer of training
B)Evaluation
C)Needs assessment
D)Design

Question 10

________ is the computer-based,three-dimensional virtual classroom.

A)Second Life
B)Avatar
C)I Pod Touch
D)Web 2.0

Question 11

All of the following are aspects of learner control in e-learning except _______.

A)practice
B)accessibility
C)progress assessment
D)pacing

Question 12

A new hire in large city is touring the city's sewer lines while sitting at a computer.This is possible due to _________

A)a laser disk.
B)an avatar.
C)the internet.
D)asynchronous communication.

Question 13

Digital collaboration includes all but _________.

A)electronic messaging systems
B)www.buzzsaw.com
C)electronic meeting systems
D)EPSS

Question 14

Multimedia training

A)self-paced,but inconsistent in terms of content.
B)consistent in terms of content,but provides no feedback.
C)is self-paced and can provide immediate feedback.
D)has limited geographic accessibility.

Question 15

User-created social networking creations such as blogs,wikis and Twitter are examples of _____________.

A)expert systems
B)EPSS
C)blended learning
D)Web 2.0

Question 16

Online learning includes all except the following ______.

A)Web-based training
B)business games
C)simulation based training
D)learning portals

Question 17

Online learning is most effective for teaching _________

A)complex analytical skills.
B)conceptual skills.
C)interpersonal skills.
D)cognitive knowledge.

Question 18

Approximately what percent of companies use e-learning to deliver training?

A)10.
B)20.
C)30.
D)50.

Question 19

Trainers,experts,and learners interacting with each other live and in real time the same way they would in a face-to-face classroom situation is known as

A)asynchronous communication.
B)synchronous communication.
C)computer based training.
D)imaging.

Question 20

All of the following except ____________ are benefits of using technology in training.

A)employees gain control over when and where they receive training
B)trainee travel costs are reduced
C)coaching and mentoring are improved
D)paperwork and administrative time are reduced

Question 21

Which of the following can be used both as a training tool and as a tool to improve work performance?

A)Webcasting
B)Expert systems and EPSS
C)Virtual reality
D)Multi-media training

Question 22

A(n)______________ is a technology platform that can be used to automate administration,development and delivery of all of a company's training programs.

A)learning management system
B)continuous learning organization
C)EPSS
D)expert system

Question 23

All of the following are components of intelligent tutoring systems except ___________

A)Avatar.
B)trainee model.
C)trainee scenario generator.
D)domain expert.

Question 24

Software applications that enable multiple users to track,share,and organize information and to work on the same document simultaneously are known as

A)expert systems
B)electronic performance support systems
C)groupware
D)hyperlinks

Question 25

A large company has employees at many different locations,but most do not have access to computers or online access.Which training method allows trainees to watch material and answer questions?

A)CD-ROM
B)Distance learning
C)IDL
D)CBT

Question 26

All of the following are true regarding blended learning except ____________

A)a significant problem is fast-changing technology.
B)it is less effective than face-to-face instruction for teaching information about ideas and concepts.
C)learners react more favorably to classroom instruction.
D)a significant problem is insufficient management support and commitment.

Question 27

Which of following is a disadvantage of virtual worlds?

A)It has no disadvantages.
B)It cannot be used to teach interpersonal skills.
C)Team training is not possible.
D)There is very little evidence to support its effectiveness.

Question 28

All of the following except _________ is a situation in which training support is most needed.

A)Employee turnover is low
B)Task performance is infrequent
C)The consequences of error are damaging
D)The task is lengthy,difficult and information intensive

Question 29

Branching story,interactive spreadsheet and game-based are all examples of __________

A)e-learning.
B)computer-based training.
C)simulations.
D)intelligent tutoring.

Question 30

Approximately one third of learning hours involve technology-based methods.

Question 31

All of the following except ____________ is a principle for designing e-learning.

A)exercises are located in one,easily found location
B)text is aligned closely to visuals
C)key concepts are explained prior to the full process associated with the concepts
D)exercises mimic the context of the job

Question 32

Blended learning is when computer assisted instruction is with behavior modeling.

Question 33

College Pizza advertises 100 different pizzas.To maintain quality,cope with high turnover and the many combinations of pizza,a video monitor displays step-by-step procedures for making each combination.This is an example of _____________.

A)CBT
B)EPSS
C)Expert system
D)Doughware

Question 34

All of the following are true regarding simulations except _________

A)trainees can use them on their desktop computer.
B)they are meaningful and emotionally engaging.
C)they can put trainees in situations that would be dangerous in the real world.
D)training times are longer than other methods.

Question 35

PhotoSphere,Forterra and Second Life are examples of _________

A)virtual worlds.
B)blended learning.
C)computer-based training.
D)E-learning.

Question 36

Directly translating an instructor-led face-to-face training program online is called

A)asynchronous communication.
B)teleconferencing.
C)bandwidth.
D)repurposing.

Question 37

Virtual reality

A)has the disadvantage of lack of similarity to the work context.
B)effectiveness depends at least partly on the extent to which it has a high level of presence.
C)is fun to use,but is not an effective training method.
D)is useful for addressing attitudinal outcomes.

Question 38

All of the following are intelligent tutoring system environments except ________.

A)tutoring
B)rewarding
C)coaching
D)empowering

Question 39

The lowest cost technology-based training method is __________.

A)intranet
B)distance learning
C)CD-ROM
D)internet

Question 40

Checklists in practice sessions help trainees monitor progress and review training materials.

Question 41

While technology has had significant effects on how people learn,learning is done primarily through the instructor.

Question 42

Collaboration and sharing,links to resources,learner control,delivery,and administration are all features of e-learning.

Question 43

Blended learning has been found to be more effective than face-to-face instruction for motivating trainees to learn.

Question 44

Research shows that allowing trainees control over how much feedback they have facilitates long-term retention of material.

Question 45

Trainees who complete more available practice opportunities and take more time to complete training learn the most.

Question 46

Intelligent tutoring systems (ITSs)can determine the appropriate level of content difficulty and the appropriate order in which to present material to the trainee.

Question 47

Repurposing instructor-led training to on-line training is an effective and efficient way to design on-line training programs.

Question 48

Avatars are computer depictions of humans.

Question 49

One of the advantages of CD-ROMs over e-learning is their ability to deliver training faster,to more employees in a shorter time.

Question 50

E-learning is particularly well-suited for organizations that must keep a large number of employees at many locations current on new products and legal requirements.

Question 51

A survey by Training magazine found the most commonly used form of multimedia training CD-ROMS.

Question 52

In designing online learning software,plug-ins should be avoided.

Question 53

Learning portals are websites that provide,via e-commerce transactions,access to training courses,services,and online learning communities from many sources.

Question 54

Online learning may facilitate greater social interaction among trainees than classroom instruction.

Question 55

While trainees should be allowed to control the sequence in which they receive instruction,
they should not be allowed to skip practice.

Question 56

Because interactive video is training is individualized,it tends to be inconsistent.

Question 57

Learners are more satisfied with classroom instruction than Web-based.

Question 58

Customers,suppliers and vendors may be included in a company's e-learning.

Question 59

A disadvantage of multimedia training it is difficult to update quickly.

Question 60

A disadvantage of multimedia training is it is difficult to test and certify trainee mastery.

Question 61

Expert systems,EPSS and IDS are examples of training support technologies.

Question 62

What are the benefits of technology for the delivery of training,training administration and training support?

Question 63

The major reasons that companies adopt an LMS are to centralize management of learning activities,track regulatory compliance,measure training usage,and measure employee performance.

Question 64

What is a learning management system;what are it's features and why would an organization want to develop and use an LMS?

Question 65

Suppose your boss asked you to explain the difference between traditional simulation and virtual reality.How would you respond?

Question 66

Define e-learning.List the potential features of e-learning.List several advantages of e-learning.Are there any shortcomings of e-learning?

Question 67

If your boss asked you whether your company needed training support technologies for employees,how would you respond? Which training support technologies can also be used to deliver training?