Deck 11: Teams: Characteristics and Diversity

Question 1

In reciprocal interdependence, members are specialized to perform specific tasks.

Answer 1

True

Question 2

In sequential interdependence, the member performing the task in the latter part of the sequence depends on the member performing the task in the earlier part of the sequence, but not the other way around.

Answer 2

True

Question 3

In groups with comprehensive interdependence, the members have little discretion in terms of what they do and with whom they interact in the course of the collaboration involved in accomplishing the team's work.

Answer 3

False

Question 4

Work teams are designed to be relatively permanent.

Question 5

On a highly self-managed team, there are strict rules regarding goals, procedures, and roles.

Question 6

Jan works on the budget team. Members include the bookkeeper who tracks the daily expenditures and revenues of the company; the accountant who takes the bookkeeper's work and organizes it into financial statements, including the cash flow statement, the income statement, and the balance sheet; and the analyst who interprets the financial statements. Once these three tasks have been accomplished, Jan prepares and presents the results to top management. Jan's team engages in reciprocal interdependence.

Question 7

A high degree of outcome interdependence exists when team members share in the rewards that the team earns.

Question 8

High levels of self-management may be most advantageous for teams where members have high levels of team-relevant knowledge obtained from outside experts and others in their social networks.

Question 9

Low outcome interdependence exists in teams in which individual members receive rewards and punishments on the basis of their own performance.

Question 10

One way to create high levels of goal interdependence is to ensure that the team has a formalized mission statement that members buy into.

Question 11

A team consists of two or more people who work independently over some time period to accomplish common goals related to some task-oriented purpose.

Question 12

The sequence of forming, storming, norming, performing, and adjourning applies to the development of all teams.

Question 13

As the level of task interdependence increases, members must spend increasing amounts of time communicating and coordinating with other members if they want to complete tasks effectively.

Question 14

In the storming stage of team development, feelings of solidarity develop as members work toward team goals.

Question 15

With pooled interdependence, group members complete their work assignments independently, and then this work is simply "piled up" to represent the group's output.

Question 16

Management teams are formed to take on "one-time" tasks that are generally complex.

Question 17

Comprehensive interdependence requires less interaction and coordination among members than pooled interdependence.

Question 18

A football team is an example of an action team.

Question 19

In teams with high outcome interdependence, team members depend on the performance of other team members for the rewards that they receive.

Question 20

A high degree of goal interdependence exists when team members have a shared vision of the team's goal and align their individual goals with that vision as a result.

Question 21

Cognitive ability is more important to teams when team members have to learn from one another to adapt to unexpected changes, compared with contexts in which team members perform their assigned tasks in a routine fashion.

Question 22

The coordinator is a team building role.

Question 23

According to the similarity-attraction approach, a team with high diversity will have high team effectiveness.

Question 24

In tasks with an objectively verifiable best solution, the member who possesses the highest level of the ability relevant to the task will have the most influence on the effectiveness of the team.

Question 25

In leader-staff teams, the leader makes decisions for the team and provides direction and control over members who perform assigned tasks.

Question 26

Low outcome interdependence promotes higher levels of cooperation because members understand that they share the same fate.

Question 27

The effects of team diversity on team performance are independent of the nature of the team or the organizational context.

Question 28

Members tend to be more productive in high task interdependence situations when there's low outcome interdependence.

Question 29

Team reward structures with hybrid outcome interdependence reward members based on how well they perform as individuals rather than overall team performance.

Question 30

Additive tasks are those that depend on the performance and the abilities of the "weakest link."

Question 31

According to the value in diversity problem-solving approach, diversity on attributes such as cultural background, race, and attitudes are associated with communication problems and ultimately poor team effectiveness.

Question 32

Team viability refers to the likelihood that the team can work together effectively into the future.

Question 33

Team members prefer low task interdependent situations when there's low outcome interdependence.

Question 34

Tasks in which the performance of an entire team depends on the best performer are called disjunctive tasks.

Question 35

Cora frequently challenges the teams' assumptions and status quo. Cora exhibits the devil's advocate role.

Question 36

The orienter determines the direction of the team's discussion.

Question 37

A harmonizer attempts to find the halfway point to end conflict.

Question 38

Having a greater number of members is beneficial for management and project teams but not for teams engaged in production tasks.

Question 39

Which of the following is Trueof teams?

A) A team consists of two or more people who work independently, with distinct goals and strategies.
B) A team works interdependently over some time period to accomplish common goals related to some task-oriented purpose.
C) Groups are formed with a specific purpose in mind, while teams do not have a specific goal.
D) The members of a team operate relatively independently of each other, and other members are not essential to their accomplishment of goals.
E) Interactions among members within teams are more personal and informal than interactions between people in groups.

Question 40

One reason that understanding task interdependence's effect on team performance is important is because task interdependence is one of the most important characteristics that distinguish Trueteams from mere groups of individuals.

Question 41

In the _____ stage of group development, members typically try to get a feel for what is expected of them, what types of behaviors are out of bounds, and who's in charge.

A) performing
B) forming
C) norming
D) adjourning
E) storming

Question 42

While _____ teams focus on the accomplishment of core operational-level production and service tasks, _____ teams focus on integrating the activities of subunits across business functions.

A) management; work
B) action; work
C) parallel; project
D) project; work
E) work; management

Question 43

A musical group and a surgical team are examples of _____ teams.

A) parallel
B) project
C) management
D) action
E) work

Question 44

Quality circles, which consist of individuals who normally perform core production tasks but also meet regularly to identify production-related problems and opportunities for improvement, are an example of:

A) work teams.
B) management teams.
C) parallel teams.
D) action teams.
E) project teams.

Question 45

Which of the following is most likely to be categorized as a work team?

A) A team that oversees the functioning of all the teams in an organization and coordinates activities among teams
B) A team comprising interior designers, architects, and builders involved in designing and creating the layout of a new hotel
C) A quality control team at a factory that oversees the quality of products and recommends changes in production techniques
D) A band traveling around the country playing shows at different venues for six months
E) A group of four workers making a specific part on the production line of an automobile factory

Question 46

Which of the following teams focuses on providing recommendations and resolving issues?

A) Work teams
B) Management teams
C) Parallel teams
D) Action teams
E) Project teams

Question 47

Teams differ from groups because:

A) teams have no limits on the number of members, while groups have a restricted membership.
B) members of teams work independently of each other, while those in groups show greater dependence on each other.
C) members of teams work toward individual goals that may or may not be related, while groups have a common goal.
D) members of teams have a specific task-related purpose, while groups do not.
E) teams have a no fixed duration, while groups have a fixed duration.

Question 48

A team was formed to coordinate the impending ISO accreditation process for a company over a period of six months. The team members are drawn from various departments. Which of the following types of teams does this most signify?

A) Parallel teams
B) Management teams
C) Work teams
D) Action teams
E) Project teams

Question 49

Tom, Dan, and Philip work in different teams at Springfield Automobiles. Tom's team ensures that all the raw materials, machinery, tools, and other production equipment are available for the employees around the clock. Any procurement needs have to be addressed to Tom, who also takes part in high-level decisions regarding the number of units to be produced, exported, and so on. Dan works as part of a team of eight members who concentrate on the day-to-day production; they also ensure the quality checks are done and inspect each other's work. Philip is the operations manager, who works for five hours in the production department and then spends the rest of his time assisting management as an internal consultant on manufacturing issues. His input is crucial in improving the production process. Philip is part of the _____ team.

A) work
B) management
C) parallel
D) action
E) project

Question 50

Tom, Dan, and Philip work in different teams at Springfield Automobiles. Tom's team ensures that all the raw materials, machinery, tools, and other production equipment are available for the employees around the clock. Any procurement needs have to be addressed to Tom, who also takes part in high-level decisions regarding the number of units to be produced, exported, and so on. Dan works as part of a team of eight members who concentrate on the day-to-day production; they also ensure the quality checks are done and inspect each other's work. Philip is the operations manager, who works for five hours in the production department and then spends the rest of his time assisting management as an internal consultant on manufacturing issues. His input is crucial in improving the production process. Dan's contribution is toward the _____.

A) work team
B) management team
C) parallel team
D) action team
E) project team

Question 51

Of the following, which is most likely to be categorized as an action team?

A) A team that oversees the functioning of all the teams in an organization and coordinates activities among teams
B) A team comprising interior designers, architects, and builders involved in designing and creating the layout of a new hotel
C) A quality control team at a factory that oversees the quality of products and recommends changes in production techniques
D) A band traveling around the country playing shows at different venues for six months
E) A group of four workers making a specific part on the production line of an automobile factory

Question 52

In what way are management teams similar to work teams?

A) They require a lot of input from members with different types of training and expertise.
B) They participate in managerial-level tasks that affect the entire organization.
C) They require only part-time commitment from members.
D) They focus on the accomplishment of core operational-level production and service tasks.
E) They are designed to be relatively permanent.

Question 53

Which of the following is the purpose of work teams as compared to other types of teams?

A) To achieve managerial tasks
B) To produce goods or provide services
C) To help the organization achieve its long-term goals
D) To take on "one-time" tasks that are generally complex
E) To provide recommendations to managers about important issues

Question 54

Action teams:

A) generally have tasks that are quite simple.
B) are formed to take on "one-time" tasks.
C) perform tasks that are normally limited in duration.
D) invariably have low member involvement.
E) help the organization achieve its long-term goals.

Question 55

A planning team composed of engineers, architects, designers, and builders, charged with designing a suburban town center is a(n) _____ team.

A) parallel
B) action
C) work
D) project
E) management

Question 56

Jackson High School formed several teams to plan and execute the 150^th anniversary celebrations of the school. Over a period of two months, the teams organized events, oversaw logistics, and coordinated student activities. The events that were planned were on a large scale and required a lot of input from the teachers and students. This is an example of a(n) _____ team.

A) project
B) management
C) work
D) action
E) parallel

Question 57

Which of the following is most likely to be categorized as a management team?

A) A team that oversees the functioning of all the teams in an organization and coordinates activities among teams
B) A team comprising interior designers, architects, and builders involved in designing and creating the layout of a new hotel
C) A quality control team at a factory that oversees the quality of products and recommends changes in production techniques
D) A band traveling around the country playing shows at different venues for six months
E) A group of four workers making a specific part on the production line of an automobile factory

Question 58

Tom, Dan, and Philip work in different teams at Springfield Automobiles. Tom's team ensures that all the raw materials, machinery, tools, and other production equipment are available for the employees around the clock. Any procurement needs have to be addressed to Tom, who also takes part in high-level decisions regarding the number of units to be produced, exported, and so on. Dan works as part of a team of eight members who concentrate on the day-to-day production; they also ensure the quality checks are done and inspect each other's work. Philip is the operations manager, who works for five hours in the production department and then spends the rest of his time assisting management as an internal consultant on manufacturing issues. His input is crucial in improving the production process. Tom is part of a(n) _____ team.

A) work
B) management
C) parallel
D) action
E) project

Question 59

Which of the following represents the predictable sequence of stages in team development?

A) Performing, forming, norming, storming, and adjourning
B) Forming, storming, norming, performing, and adjourning
C) Norming, forming, performing, storming, and adjourning
D) Norming, forming, storming, performing, and adjourning
E) Storming, norming, performing, forming, and adjourning

Question 60

Work at Digicorp is accomplished continuously because members of a team who have finished their workday in one country electronically hand off the work to team members in another country who have just arrived at their workplace. This type of workflow is known as _____.

A) off-shoring
B) cross-docking
C) featherbedding
D) follow the sun
E) time-to-market

Question 61

In the _____ stage of group development, members experience anxiety and other emotions as they disengage and ultimately separate from the team.

A) performing
B) forming
C) storming
D) norming
E) adjourning

Question 62

To assure a high level of goal interdependence, a team should:

A) have a formalized mission statement.
B) have an organizational chart.
C) have clear expectations.
D) have explicitly assigned roles.
E) have high outcome interdependence.

Question 63

Member 1 → Member 2 → Member 3 → Member 4 → Output Which type of interdependence is represented by this diagram?

A) Pooled
B) Reciprocal
C) Response
D) Comprehensive
E) Sequential

Question 64

In the _____ stage of group development, members remain committed to ideas they bring with them to the team and are unwilling to accommodate others' ideas. This triggers conflict that negatively affects some interpersonal relationships.

A) storming
B) adjourning
C) norming
D) forming
E) performing

Question 65

Which of the following statements is True?

A) All teams go through the stages of team development.
B) Adjourning is most significant for teams that have not been together long.
C) For action teams with clear expectations, the developmental sequence is less applicable.
D) Punctuated equilibrium takes place during the adjourning stage.
E) Project teams that change their approach at the midway point of a project tend to fail.

Question 66

In the _____ stage of team development, members come to realize that they need to work together to accomplish team goals, and consequently, they begin to cooperate with one another.

A) performing
B) forming
C) storming
D) norming
E) projecting

Question 67

When team members have a shared vision and align with that vision, the team is said to have a high degree of ______ interdependence.

A) task
B) outcome
C) sequential
D) goal
E) reciprocal

Question 68

With _____ interdependence, different tasks are done in a prescribed order, and the group is structured such that the members specialize in these tasks.

A) comprehensive
B) sequential
C) pooled
D) reciprocal
E) response

Question 69

Which of the following best describes the group development pattern known as punctuated equilibrium?

A) A team transitions directly from the storming stage to the adjourning stage as it is suddenly shut down.
B) At the midpoint of the project, members realize that their behavior pattern must change in order to complete the project on time.
C) Members of teams with a limited life span undergo a feeling of depression and anxiety when the time comes for the group to disband.
D) A team skips the initial stages of forming and storming and begins directly at the performing stage of development.
E) The attitudes and behaviors of members of a team do not change for as long as the team is in existence.

Question 70

In _____ interdependence, members interact with a subset of other members to complete the team's work.

A) pooled
B) reciprocal
C) linear
D) comprehensive
E) sequential

Question 71

In the _____ stage of team development, members are comfortable working within their roles, and the team makes progress toward goals.

A) performing
B) forming
C) storming
D) norming
E) adjourning

Question 72

In the FIFA World Cup soccer matches, the Golden Shoe award is given to the top goal scorer, without regard to the performance of the player's team. The award could go to a player whose team doesn't even reach the finals. This award is an example of _____ interdependence.

A) high task
B) low goal
C) low task
D) low outcome
E) high outcome

Question 73

The type of task interdependence with the lowest degree of required coordination among team members is _____ interdependence.

A) comprehensive
B) sequential
C) pooled
D) reciprocal
E) response

Question 74

Which of the following is not a desirable characteristic of a mission statement?

A) clarity
B) relevance
C) believability
D) urgency
E) universality

Question 75

The degree to which team members interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team is known as:

A) task interdependence.
B) goal interdependence.
C) deep-level diversity.
D) outcome interdependence.
E) surface-level diversity.

Question 76

Which of the following statements about outcome interdependence is False?

A) A high degree of outcome interdependence exists when team members share in the rewards that the team earns.
B) High outcome interdependence implies that team members depend solely on their own individual performances for the rewards that they receive.
C) Low outcome interdependence exists in teams in which individual members receive rewards and punishments on the basis of their own performance.
D) Research into project teams shows that in teams in which members reflect on their performance, higher levels of outcome interdependence increase the amount of information shared among members.
E) In teams with high outcome interdependence, the reward that the team receives is directly linked to the performance of each team member.

Question 77

The highest level of interaction and coordination among members is required in _____ interdependence.

A) comprehensive
B) sequential
C) pooled
D) reciprocal
E) linear

Question 78

As the level of task interdependence _____, members must spend _____ amounts of time communicating and coordinating with other members to complete tasks.

A) decreases; the same
B) increases; increasing
C) increases; decreasing
D) decreases; increasing
E) remains the same; increasing

Question 79

Springfield Automobiles utilizes a classic assembly line in manufacturing its automobile products. Which type of interdependence is depicted?

A) Pooled
B) Reciprocal
C) Response
D) Comprehensive
E) Sequential

Question 80

A high degree of _____ interdependence exists when team members share in the rewards that the team earns.

A) task
B) goal
C) sequential
D) outcome
E) reciprocal