Deck 4: Job Analysis and Job Design

Question 1

Most job analyses are performed on existing jobs that have previously been designed.

Answer 1

True

Question 2

Job scope refers to the freedom of jobholders to plan and organize their own work,work at their own pace,and move around and communicate as desired.

Answer 2

False

Question 3

A job description should be a formal,written document,usually from one to three pages long.

Answer 3

True

Question 4

An aggregation of two or more tasks is known as an element.

Question 5

A methods study identifies the motions and movements necessary for performing a task or job and then designs the most efficient methods for putting those motions and movements together.

Question 6

A group of positions that are identical with respect to their major tasks and responsibilities form a duty.

Question 7

Time study is sometimes called methods study.

Question 8

Telecommuting is the practice of working at home or while traveling and being able to interact with the office.

Question 9

A position may be held by more than one person.

Question 10

Job sharing usually involves equally shared responsibilities.

Question 11

Most assembly line jobs are high in job scope and high in job depth.

Question 12

A particular job function is considered marginal if its performance is a matter of convenience and not a necessity.

Question 13

A job specification concentrates on the knowledge,skills,abilities,and other characteristics needed to perform the job.

Question 14

Functional job analysis collects detailed task statements and then rates them according to function level or function orientation.

Question 15

A group of similar jobs forms a task.

Question 16

A job specification may be prepared as the concluding section of a job description.

Question 17

A thorough job analysis often uncovers unsafe practices and/or environmental conditions associated with a job.

Question 18

The sociotechnical approach to job design was first introduced as an alternative to the situational approach to viewing job design.

Question 19

Job analysis serves as the cornerstone of many,if not all,human resource functions.

Question 20

Job analysis is a first step in determining that employees receive fair compensation for their jobs.

Question 21

Recruitment refers to the process of:

A)learning during which the employees acquire specific skills needed for the job.
B)choosing employees from the available individuals who are most likely to perform successfully in a job.
C)seeking and attracting a pool of people from which qualified candidates can be chosen for job vacancies.
D)introducing new employees to the organization,work unit,and job.

Question 22

Introduction of new employees to the organization,work unit,and job is known as ____.

A)appraisal
B)recruitment
C)selection
D)orientation

Question 23

The process of choosing from those available,the individuals who are most likely to perform successfully in a job is known as ____.

A)selection
B)orientation
C)recruitment
D)appraisal

Question 24

_____ describes the job as it is currently being performed.

A)Job depth
B)Job specification
C)Work sampling
D)Job description

Question 25

Written synopsis of the nature and requirements of a job is known as ____.

A)job specification
B)job description
C)job design
D)job analysis

Question 26

The simplest unit of work which involves a very elementary movement is known as a(n)____.

A)task
B)micromotion
C)job
D)element

Question 27

Which of the following identifies the motions and movements necessary for performing a task or job?

A)Time study
B)Methods study
C)Functional job analysis
D)Sample study

Question 28

Related tasks comprise the _____ of a job.

A)elements
B)micromotions
C)duties
D)positions

Question 29

A(n)_____ is an aggregation of two or more micromotions; usually thought of as a complete entity.

A)task
B)element
C)responsibility
D)duty

Question 30

Duties,when combined with responsibilities (obligations to be performed),define a(n)____.

A)task
B)micromotion
C)element
D)position

Question 31

Pertinent information relating to the nature of a specific job is determined via ____.

A)career planning
B)job analysis
C)succession charting
D)job specifications

Question 32

The job of receptionist requires similar skills,effort,and responsibility in different organizations so being a receptionist may be viewed as a(n)____.

A)occupation
B)task
C)element
D)duty

Question 33

Knowledge,skills,abilities,and other characteristics needed to perform a job are referred to as ____.

A)job analysis
B)job orientation
C)job specification
D)job description

Question 34

Which of the following statements is true about a job?

A)It is the simplest unit of work which involves very elementary movements.
B)It is a group of positions.
C)It is a group of similar occupations.
D)Grasping an object is an example of a job.

Question 35

Which type of observation study is also known as a methods study?

A)Motion study
B)Work sampling
C)Functional job analysis
D)Time study

Question 36

A grouping of work _____ makes up a work task.

A)responsibilities
B)duties
C)elements
D)positions

Question 37

A type of observation method based on taking statistical samples of job actions throughout the workday,as opposed to continuous observation of all actions:

A)Work sampling
B)Time study
C)Motion studies
D)Functional job analysis

Question 38

Which of the following statements is true about the motion study method of job analysis?

A)It is best suited for analyzing complicated jobs.
B)It is a type of functional job analysis.
C)It is sometimes called as methods study.
D)It determines the average time needed to perform a job or task.

Question 39

A grouping of similar jobs or job classes is known as a(n)____.

A)duty
B)element
C)occupation
D)task

Question 40

Which of the following statements is NOT true about the O*NET system?

A)The O*NET system was developed by the U.S.Department of Labor.
B)O*NET stands for operational information network.
C)The O*NET system is the United States' primary source of occupational information.
D)The O*NET system replaced the DOT system used by the federal government.

Question 41

Write a short note on job analysis.

Question 42

What are the advantages of job specialization?

Question 43

____ is a relatively new concept whereby two or more part-time individuals perform a job that would normally be held by one full-time person.

A)Contingent workers
B)Telecommuting
C)Job sharing
D)Condensed workweek

Question 44

Which of the following statements regarding flextime is FALSE?

A)It refers to two or more part-time employees performing a job that would normally be held by one full-time person.
B)It allows employees to choose,within certain limitations,when they will begin and end their work day.
C)It allows employees to accommodate different lifestyles and schedules.
D)It can create communication and coordination problems for supervisors and managers.

Question 45

Explain the observation method of job analysis.

Question 46

Newspaper delivery involves the same few tasks each time,but there is considerable freedom in organizing and pacing the work.Based on this information we can say that this job is:

A)low in scope but high in depth.
B)low in scope and low in depth.
C)high in scope but low in depth.
D)high in scope and high in depth.

Question 47

Define the terms job scope and job depth.

Question 48

Contingent workers include all the following EXCEPT

A)Short term employees
B)Temporary workers
C)Telecommuting employees
D)On-call workers

Question 49

The potential disadvantage of fatigue is typically associated with which of the following flexible work arrangements?

A)Job sharing
B)Condensed workweek
C)Flextime
D)Telecommuting

Question 50

_____ refers to the freedom of jobholders to plan and organize their own work,work at their own pace,and move around and communicate as desired.

A)Job scope
B)Job specification
C)Job specialization
D)Job depth

Question 51

Discuss the advantages and disadvantages of flextime.A.M.to 3 P.M.)when all employees will be at work.Each employee then decides when to start and end the workday as long as the hours encompass the core period.
Flextime has the advantage of allowing employees to accommodate different lifestyles and schedules.Other potential advantages include avoiding rush hours and having less absenteeism and tardiness,and improved health.From the employer's viewpoint,flextime can have the advantage of providing an edge in recruiting new employees and also in retaining hard-to-find qualified employees.Organizations with flextime schedules may also see an increase in productivity.
On the downside,flextime can create communication and coordination problems for supervisors and managers.

Question 52

Which of the following is NOT a common problem associated with job analysis?

A)Only a single means and source are used for gathering data.
B)Employees are not allowed sufficient time to complete the analysis.
C)No training or motivation exists for jobholders.
D)Jobholders participate in the design of the job analysis procedure.

Question 53

Discuss the problems associated with job analysis.

Question 54

Explain the terms micromotion,element,and task.

Question 55

Write a short note on functional job analysis.

Question 56

Telecommuting refers to a practice where:

A)two or more part-time individuals perform the work of one full-time individual.
B)the number of hours worked per day is increased and the number of days in the workweek is decreased.
C)employees can,within limits,choose when they start and end their workday.
D)employees work at home or while traveling and interact with the office.

Question 57

_____ refers to the number and variety of different tasks performed by the jobholder.

A)Job specification
B)Job scope
C)Work sampling
D)Job depth

Question 58

What are the various flexible work arrangements?

Question 59

The socio-technical approach to job design emphasizes what type of view?

A)Reengineering
B)Holistic/systems
C)Win-lose
D)Continuous improvement

Question 60

Define the terms job description and job specification.