Deck 18: The Community and the Corporation

Question 1

Foreign-owned corporations typically establish and use corporate foundations less frequently than U.S.firms.

Answer 1

True

Question 2

The term community refers to a company's area of local business influence.

Answer 2

True

Question 3

A license to operate refers to a formal license every firm must obtain from local municipalities in order to conduct business there.

Answer 3

False

Question 4

Corporations are prohibited from giving more than 10 percent of their income for philanthropic purposes.

Question 5

Which civic need(s)does a community depend on businesses to provide through taxes and monetary donations?

A) Schools.
B) Health care.
C) The arts.
D) All of the above.

Question 6

Strategic philanthropy emphasizes the links between corporate contributions and business goals,such as creating demand for a product or service.

Question 7

Which type of business community consists of people who work near the company?

A) Site community.
B) Virtual community.
C) Community of interest.
D) Employee community.

Question 8

The term civic engagement describes:

A) The active involvement of businesses and individuals in improving communities.
B) A competitive, free market environment.
C) Strong governmental regulation to control businesses at the municipal level.
D) A close and collaborative business-government relationship.

Question 9

Many community problems are people problems,involving hopes,attitudes,sentiments,and expectations for better human conditions.

Question 10

Civic engagement is a major way in which companies carry out their corporate citizenship mission.

Question 11

The term community is sometimes improperly used to refer to a range of groups that are affected by an organization's actions,whether or not they are in the immediate vicinity.

Question 12

Many companies have turned to technology to improve the amount and effectiveness of employee volunteerism.

Question 13

The community relies heavily on business,but business is not mutually dependent on the community.

Question 14

The construction industry has taken the lead in creating programs to revitalize neighborhood housing.

Question 15

Corporate charitable donations are defined as gifts of products or services.

Question 16

All corporate contributions benefit the donors directly.

Question 17

Business depends on the community for:

A) Education.
B) Public services.
C) Transportation systems.
D) All of the above.

Question 18

Which of the following statements is true about the relationship between business and the community?

A) It is one of mutual interdependence.
B) Business has more responsibility towards community than the community does towards business.
C) Communities possess more social power than businesses do.
D) All of the above statements are true.

Question 19

Community relations departments work primarily on the national level to link the corporation to community stakeholders.

Question 20

Social capital refers to the norms and networks that enable collective action.

Question 21

As communications improve and people around the world are able to witness the horrors of natural disasters,terrorism,and war,international relief efforts by corporations are becoming:

A) Less important.
B) More important.
C) Obsolete because of social media.
D) A liability because of negative media.

Question 22

Social capital is a phrase that refers to all of the following,except:

A) The goodwill that is engendered by the fabric of social relations.
B) A close relationship between companies and groups in the community.
C) The norms and networks that enable collective action.
D) Funds set aside for company events.

Question 23

Which of the following gives the most in-kind contributions?

A) Pharmaceutical companies.
B) High-technology companies.
C) Grocery retailers.
D) Publishing houses.

Question 24

What is one reason that firms partner with communities to increase economic development?

A) To expand environmental sustainability.
B) To develop workplace skills.
C) To control the rate of entrepreneurship.
D) To avoid paying higher taxes.

Question 25

American Express established a consulting program that sent expert teams of employees into nonprofits to solve organizational problems.This can be considered an example of:

A) An in-kind contribution.
B) Skills-based volunteerism.
C) Community-based philanthropy.
D) Organizational support.

Question 26

Habitat for Humanity is considered a:

A) Corporation.
B) Government division.
C) Nongovernmental organization.
D) Program for the homeless.

Question 27

Which of the following is not a reason for businesses to establish community relations departments?

A) Working with local governments.
B) Managing donations of goods and services.
C) Encouraging employee volunteerism.
D) Managing international relations projects for economic development.

Question 28

According to a survey of community relations managers,what is the most important social issue facing communities today?

A) Education.
B) Health care.
C) Public safety.
D) Housing.

Question 29

Which organization(s)have taken the lead in revitalizing neighborhoods?

A) Construction companies.
B) Life insurance firms.
C) Health insurance companies.
D) Both B and C, but not A.

Question 30

Minority enterprises often do business in locations with:

A) High crime rates.
B) Poor transportation.
C) Low-quality public services.
D) All of the above.

Question 31

Another term for corporate giving is corporate:

A) Welfare.
B) Goodwill.
C) Philanthropy.
D) Citizenship.

Question 32

Which of the following is a good way for a business to express its commitment to corporate citizenship?

A) By establishing community relations programs.
B) By behaving responsibly toward all its stakeholders.
C) By correcting problems associated with its operations.
D) All of the above.

Question 33

The share of all giving made up by in-kind contributions of products and services has been:

A) Rising steadily over the past decade.
B) Declining steadily over the past decade.
C) Remaining relatively constant over the past decade.
D) Declining sharply over the past decade.

Question 34

How do companies encourage their employees to volunteer their time?

A) By sponsoring specific projects.
B) By offering recognition for service.
C) By publicizing opportunities to serve.
D) All of the above.

Question 35

Average corporate giving in the Unites States:

A) Was lower in the 1980s than it is now.
B) Is far below the 10 percent tax deduction now permitted.
C) Has increased steadily in the past decade.
D) All of the above.

Question 36

Foreign-owned corporations use foundations:

A) More frequently than U.S. firms.
B) Less frequently than U.S. firms.
C) About as often as U.S. firms.
D) Only for setting up disaster relief.

Question 37

What is the primary goal of a community relations department?

A) To improve the financial bottom line.
B) To build relationships with important community groups.
C) To collaborate with other company teams to create policy.
D) Both B and C, but not A.

Question 38

In 2014,the smallest source of philanthropic contributions in the United States came from which organization?

A) Individuals.
B) Foundations.
C) Corporations.
D) Bequests.

Question 39

Which of the following is a reason for businesses to get involved in the community?

A) To win local support for business activity.
B) To build social capital.
C) To meet stakeholder demands.
D) All of the above.

Question 40

Which of these statements is (are)true regarding minority,women and disabled veteran-owned firms?

A) They often operate at an economic disadvantage.
B) They have a high rate of business failure.
C) They face competition from more established firms.
D) All of the above.

Question 41

Discuss the three forms of gifts typically made by corporations and their foundations.Which form of gift do you think is most valuable,and why?

Question 42

A financial services firm decided to assess the return on its social investment in an educational program in local schools.As part of its assessment,it measured the improvement in learning among students who had participated in the program,compared with the learning of students who had not.Which of the following elements was assessed?

A) Inputs.
B) Outputs.
C) Impacts.
D) Value creation.

Question 43

Analyze why a business may wish to get involved in community relations.What benefits accrue to businesses that actively participate in their communities?

Question 44

According to a Harvard Business Review study,which of the following is not an area in which corporate contributions are most likely to enhance a company's competitiveness?

A) Context for strategy and rivalry.
B) Demand conditions.
C) Stakeholder management.
D) Factor conditions.

Question 45

In your opinion,what are the most pressing and significant concerns facing communities today? Why do you think so? How would a business' community relations department address that concern?

Question 46

Explain four strategies that businesses can use to help them get the most benefit from their contributions.Cite examples of companies that adopt these strategies.

Question 47

Describe the four elements of a complete assessment of the return on social investment.How might each of these elements be measured? Which would be the hardest to measure,and why do you think so?

Question 48

Factor conditions are strategic contributions focusing on:

A) The supply of trained workers, physical infrastructure, and natural resources.
B) Policies that create a more productive environment for competition.
C) The demand for a product or service.
D) All of the above.

Question 49

Describe a collaborative partnership between a business and community that attempts to address a social problem.What strengths does each party bring to the collaboration?

Question 50

Discuss both the community services desired by businesses and the requests made to communities by businesses.

Question 51

Which of the following is not a distinct period in corporate involvement in education reform from the 1980s to the present?

A) Direct involvement with specific schools.
B) Public policy initiatives in education.
C) Collaboration for systemic reform.
D) Total quality management of the education system.

Question 52

Which of the following is not a strategy to help companies get the most benefit from their contributions?

A) Use targeted business methods to assess the impact of gifts.
B) Align priorities with employee interests.
C) Establish priorities even if they come into conflict with the firm's core values.
D) Draw on unique competencies of the business.