Deck 1: Staffing Models and Strategy

Question 1

When head count requirements exceed availabilities,the organization will be overstaffed.

Answer 1

False

Question 2

The person/job match model says that individuals are characterized by their level of qualifications and motivation.

Answer 2

True

Question 3

Matching concerns that involve the larger organization include organizational values,new job duties,multiple jobs,and future jobs.

Answer 3

True

Question 4

Pfizer has concluded that it cannot project what kind of talent it needs in the next 10 years and then select employees whose skills matched these long-range future talent needs.

Question 5

Staffing the organization requires attention to both the quantity and quality of people brought into,moved within,and retained by the organization.

Question 6

Staffing systems exist primarily to fill specific vacancies,and are not closely linked to overall organizational profitability and growth.

Question 7

Internal staffing systems work in fundamentally different ways than external staffing systems.

Question 8

Quantity or quality labor shortages can mean lost business opportunities,scaled-back expansion plans,an inability to provide critical consumer goods and services,and even threats to organizational survival.

Question 9

The person/job match model says that jobs are characterized by their level of qualifications and motivation.

Question 10

Employee turnover does not represent a significant cost to most organizations.

Question 11

Organizations should attempt to eliminate all employee turnover if at all possible.

Question 12

Enterprise Rent-A-Car tries to use a single strategy for recruiting employees,rather than spreading their efforts across a lot of different strategies.

Question 13

For the average organization,employee costs (wages or salaries and benefits)are under 10% of its total revenue.

Question 14

Employee shortages seldom require job reassignments or overtime for current employees.

Question 15

Human capital refers to the knowledge,skill,and ability of people and their motivation to use them successfully on the job.

Question 16

Acquisition activities involve external staffing systems that govern the initial intake of applicants into the organization.

Question 17

The quantity portion of the staffing definition means that organizations must be concerned about staffing levels and their adequacy.

Question 18

The person/job match model states that it is more important to match job rewards to individual motivations than to match job requirements to KSAOs.

Question 19

Staffing is the process of acquiring,deploying,and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization's effectiveness.

Question 20

Staffing is more of a process than an event.

Question 21

Small and midsized organizations have increasingly turned to outsourcing as a way to improve the quality of certain recruiting and hiring processes.

Question 22

In organizations where technology and globalization have caused jobs to change at a rapid pace,person/organization match is more important than person/job match.

Question 23

The initial stage in the staffing system components model is recruitment.

Question 24

The recruitment stage of the staffing process involves identification and attraction activities by both the organization and the individual.

Question 25

Sound staffing strategy should always focus on acquiring employees who can hit the ground running and be at peak performance the moment they arrive.

Question 26

Some organizations understaff in order to avoid costly layoffs.

Question 27

Core activities for HR include legal compliance,planning,and job analysis.

Question 28

Self-selection refers to employee decisions about whether to continue in or drop out of the staffing process.

Question 29

The three stages of entering an organization (in order)are selection,recruitment,and employment.

Question 30

It is usually wise to just focus on task and KSAO requirements when staffing,because job requirements almost never extend beyond task and KSAO requirements.

Question 31

Organizations choose to follow an internal staffing strategy if they want to cultivate a stable,committed workforce.

Question 32

Outsourcing is when an organization sets up its own operations in another country.

Question 33

Support activities for HR include legal compliance,planning,and job analysis.

Question 34

A person/organization match is likely to be more important than a person/job match when jobs are poorly defined and fluid.

Question 35

The selection stage of the staffing process emphasizes the assessment and evaluation of job applicants.

Question 36

Examples of job-specific KSAOs include flexibility and adaptability,ability to learn,written and oral communication skills,and algebra/statistics skills.

Question 37

Some organizations accept a certain level of turnover as inevitable and frequently hire replacements to fill vacancies.

Question 38

Organizational strategy usually dictates HR strategy,and HR strategy seldom has an impact on organizational strategy.

Question 39

When forced to choose between addressing short-term labor shortages or identifying talent for the long term,most organizations focus on developing the long-term concerns.

Question 40

An organization's core workforce is composed of workers who are used on an as-needed,just-in-time basis.

Question 41

The process of acquiring,deploying,and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization's effectiveness is called _________.

A) staffing
B) recruitment
C) selection
D) placement

Question 42

Regarding the person/job match model,________.

A) staffing is only concerned with the job requirements-KSAO portion of the match
B) job requirements should be expressed in terms of only tasks involved and not KSAOs
C) It applies only to tasks that have been identified and written down
D) none of these are correct

Question 43

The person/job match model says that there must be a match between ________.

A) job requirements with KSAOs and job rewards with individual motivation
B) job requirements and individual motivation
C) KSAOs and individual motivation
D) none of these

Question 44

Which of the following is a part of the recruiting phase of the staffing process?

A) drawing up job offers
B) completing application blanks
C) developing and conducting job fairs
D) both drawing up job offers and developing and conducting job fairs

Question 45

Which of the following statements is true regarding staffing?

A) The organization is the only active player in the staffing process.
B) The staffing process is composed of a series of interrelated parts including recruitment,selection,decision making and job offers.
C) The staffing process should only be viewed from the perspective of the individual (line)manager.
D) None of these

Question 46

Which of these activities is most directly associated with the employment phase of the staffing process?

A) screening job applications
B) deciding on finalists for a job
C) advertising a job opening
D) evaluating the results of a job aptitude test

Question 47

An active diversity strategy might be pursued as a way of acquiring workers who can help identify a products that might be received favorably by various segments of the marketplace.
Multiple Choice Questions

Question 48

Staffing systems exist,and should ultimately be used,to ___________.

A) ensure that day-to-day operations run smoothly
B) ensure that procedural,transactional,and routine activities are accomplished
C) reduce costs regardless of the effects on quality or quantity
D) contribute to the attainment of organizational goals such as survival,profitability,and growth

Question 49

The staffing system components model says that the phases of the staffing process occur in which order after the initial interaction between the applicant and the organization?

A) selection,recruitment,employment
B) recruitment,selection,employment
C) recruitment,employment,selection
D) employment,recruitment,selection

Question 50

According to the overall staffing organizations model,HR and staffing strategy are driven by ______________.

A) the mission,goals and objectives of the organization
B) support activities
C) legal compliance activities
D) all of these are correct

Question 51

In terms of the person/organization match _________.

A) the "organization" includes only tasks to be performed that are written down as part of the job description
B) attempts to match people to organization values should not be made
C) there is a concern with the "fit" of people to multiple jobs or future jobs
D) all of these are correct

Question 52

Which of the following statements is false regarding person-job match?

A) Jobs are characterized by their requirements and embedded rewards.
B) Individuals are characterized by their level of qualification.
C) Organizational culture is an important aspect of person-job match.
D) Individuals can be characterized by their motivation levels.

Question 53

According to the overall staffing organizations model,an example of a(n)core staffing activity is _______.

A) HR strategy and planning
B) job analysis
C) internal recruitment
D) none of these

Question 54

According to the staffing quantity model,an organization will be __________ when availabilities exceed requirements.

A) fully staffed
B) understaffed
C) overstaffed
D) none of these

Question 55

Which of the following matching concerns arise in person-organization match?

A) values,new job duties,multiple jobs,and future jobs
B) values,qualifications,and motivation
C) person,process,and principle
D) all of these are correct

Question 56

The staffing quantity model uses _________ to determine whether a condition of being overstaffed,fully staffed,or understaffed exists.

A) projected staffing requirements
B) projected staffing availabilities
C) projected economic trends
D) projected staffing requirements and projected staffing availabilities are both needed

Question 57

According to the overall staffing organizations model,one support activity is _________.

A) external staffing
B) job analysis
C) internal staffing
D) labor relations

Question 58

The purpose of retention systems is to ___________.

A) attract qualified applicants to job openings in the organization
B) establish a good person-job match
C) manage the flow of employees out of the organization
D) establish a good person-organization match

Question 59

Which of the following are portions of person-job match?

A) Jobs are characterized by their requirements
B) Jobs are characterized by their embedded rewards
C) Individuals are characterized by their level of qualification and motivation
D) All of these.

Question 60

The process that involves the placement of new hires on the actual job they will hold is called ____________.

A) acquisition
B) deployment
C) retention
D) none of these

Question 61

Organizations often __________ when they choose to ride out dips in demand for goods and services or to stockpile talent.

A) understaff
B) overstaff
C) attract
D) relocate

Question 62

A _____________ staffing strategy would have an organization concentrate on acquiring new employees who can "hit the ground running."

A) pure acquisition
B) pure development
C) lead system
D) lag system

Question 63

The ___________ is composed of more peripheral workers who are used on an as-needed,just-in-time basis.

A) core workforce
B) high performance workforce
C) flexible workforce
D) none of these

Question 64

Outsourcing is __________.

A) setting up operations in another country
B) typically prohibited by law in most states
C) a strategy that is being used less and less
D) moving a business process to another vendor

Question 65

A _____________ staffing strategy is when organizations decide to go to locations where there are ample labor supplies.

A) transfer system
B) relocate system
C) factional system
D) extrinsic system

Question 66

When jobs are highly fluid,it is probably advisable for organizations to focus more on

A) person-job match.
B) person-organization match.
C) recruiter-recruit match.
D) dynamic equilibrium.

Question 67

Staffing system management involves __________.

A) assessing applicant qualifications
B) facilitating employee retention
C) guiding,coordinating,controlling,and evaluating staffing activities
D) day-to-day legal compliance activities