Deck 7: Global Corporate Citizenship

Question 1

Good corporate citizens:

A) Strive to conduct all business dealings in an ethical manner.
B) Make a concerned effort to balance the needs of all stakeholders.
C) Work to protect the environment.
D) All of the above.

Answer 1

D

Question 2

Global corporate citizenship activities help companies create legitimacy,reputation,and competitive advantage.

Answer 2

True

Question 3

Triple bottom line reporting requires that a firm report financial data.

Answer 3

True

Question 4

Some companies have created a department of corporate citizenship to:

A) Adopt the United Nations' Global Compact Principles.
B) Decentralize under common leadership wide-ranging corporate citizenship functions.
C) Centralize under common leadership wide-ranging corporate citizenship functions.
D) Narrow the job of the public relations office.

Question 5

A company earns its "license to operate" through filing its proper legal documents.

Question 6

Corporate citizenship primarily focuses on a firm's social activities.

Question 7

An emerging trend in corporate reporting is the integration of legally required financial information with social and environmental information into a single report.

Question 8

Corporate citizenship partnerships can exist between companies and stakeholders in other countries.

Question 9

According to a survey conducted by The Economist in 2008,how many respondents say corporate citizenship can help increase their companies' profits?

A) 11%.
B) 25%.
C) 74%.
D) 91%.

Question 10

Social audits look at what an organization does,not at the results of the actions.

Question 11

The basis for corporate citizenship does not rely on the generosity of a firm's senior management or their awareness of their role as trustees of the public's interests.

Question 12

Companies whose citizenship profile best matches public expectations are least likely to benefit from strategic investments in corporate citizenship.

Question 13

According to The Economist,corporate citizenship is becoming increasingly important for the long-term health of companies.

Question 14

If a company acknowledges the need to build more coherent initiatives,it is in the innovative stage of becoming a corporate citizen.

Question 15

There is no single universally accepted method for designing a CSR management structure.

Question 16

Global corporate citizenship refers to putting an organization's commitment to social and environmental responsibility into practice locally.

Question 17

Robert Civita,chairman and CEO of the Brazilian Abril Group,has defined global corporate citizenship as "socialism with a conscience."

Question 18

Global corporate citizenship is more than espoused values,it requires:

A) Action.
B) Bankruptcy.
C) Expression.
D) Enhancement.

Question 19

When a company puts its commitment to social and environmental responsibility into practice worldwide,not only locally or regionally it is called:

A) Corporate Social Responsibility.
B) Global Sustainability.
C) Global Corporate Citizenship.
D) Community Investing.

Question 20

In the first stage of corporate citizenship,the elementary stage,managers are uninterested and uninvolved with social issues.

Question 21

Managers responding to the needs of the local education system as a normal or routine aspect of its operations is an example of an organization in the:

A) Innovative stage.
B) Integrated stage.
C) Transforming stage.
D) Engaged stage.

Question 22

Asian Forum on Corporate Social Responsibility gives awards for excellence in:

A) Environmental management.
B) Education.
C) Poverty alleviation.
D) All of the above.

Question 23

Which of the following organizations have developed standards to judge corporate performance?

A) International Organisation for Standards.
B) Global Development Initiative.
C) Institute of Accountability.
D) All of the above.

Question 24

There remain regional differences in the corporate citizenship challenges facing businesses due to:

A) Globalization.
B) Differences in attitudes, beliefs and culture.
C) Differences in CEOs' opinions on corporate citizenship.
D) Stakeholder demands.

Question 25

According to the scholar Simon Zadek six benefits of social audits include all of the following except.

A) Helping businesses know what is happening within their firm.
B) Understanding what stakeholders think about and want from the business.
C) Strengthen the loyalty and commitment of stakeholders.
D) Outperforming competitors financially in a businesses' industry.

Question 26

When a company decides to publicize information collected in a social audit,this is called:

A) Environmental auditing.
B) Corporate financial reporting.
C) Corporate social reporting.
D) Stakeholder management.

Question 27

Companies see the need to build more coherent initiatives as they move into the:

A) Innovative stage.
B) Integrated stage.
C) Engaged stage.
D) Transforming stage.

Question 28

The emerging trend in gathering audit information directly from workers using their mobile phones is called:

A) Network-sourcing.
B) Crowd-sourcing.
C) Social networking.
D) Mobile auditing.

Question 29

Global audit social standards concentrate on:

A) Internally focused economic benefits for the firm.
B) Externally focused social benefits for the environment.
C) Externally focused social benefits for key stakeholders.
D) All of the above

Question 30

This Switzerland-based pharmaceutical firm was an early adopter of the Global Compact and used it to update its code of conduct.

A) Novartis.
B) Bayer.
C) Johnson & Johnson.
D) The Gap.

Question 31

BSR (formerly Business for Social Responsibility)helps its 300 member companies:

A) Lobby Congress for socially responsible legislation.
B) Discover tax shelters for social program expenditures.
C) Conduct social audits.
D) Develop sustainable business strategies.

Question 32

A systematic evaluation of an organization's social,ethical,and environmental performance is called a(n):

A) Corporate social responsibility review.
B) Stakeholder audit.
C) Independent social review.
D) Social audit.

Question 33

The major focus of ISO 14001 is to:

A) Link economic, environmental and social responsibility.
B) Build accountability in the public sector.
C) Support environmental management standards.
D) Structure effective dialogue with stakeholders.

Question 34

Global audit social standards concentrate on:

A) Internally focused economic benefits for the firm.
B) Externally focused social benefits for the environment.
C) Externally focused social benefits for key stakeholders.
D) All of the above

Question 35

The Ronald McDonald House charity,operated by McDonald's has been criticized for:

A) Providing homes-away-from home for the families of seriously ill children being treated in hospitals.
B) Diverting attention away from the company's contributions to the nation's obesity epidemic.
C) Using company profits to fund social missions.
D) Paying employees low wages.

Question 36

This inter-American organization (North and South America)was created to unite organizations focusing on corporate social responsibility from Canada to Chile.

A) Business for Social Responsibility.
B) Canadian Business for Social Responsibility.
C) Forum Empresa.
D) Fundacion Empresa y Sociedad.

Question 37

The United Nations Global Compact is funded by:

A) Membership income.
B) Voluntary government and foundation contributions.
C) Government grants.
D) All of the above.

Question 38

According to Philip H.Mirvis' and Bradley K.Googins' model,how many stages are there of global corporate citizenship?

A) Three.
B) Five.
C) Seven.
D) Twelve.

Question 39

The Universal Declaration of Human Rights states that each person:

A) Has a right to life, liberty and the pursuit of happiness.
B) Is created equal in the eyes of the government.
C) Has the right to a standard of living adequate for the health and well-being of himself and of his family.
D) Has the right to a standard of living that meets each countries' minimum wage law.

Question 40

Once a company enters the innovative stage of corporate citizenship,it will:

A) Begin reporting its efforts to stakeholders.
B) Step up its philanthropic giving.
C) Increase the number of stakeholders to the firm.
D) Build more coherent initiatives with stakeholders.

Question 41

Triple bottom line disclosure is primarily driven by:

A) Noneconomic drivers.
B) Managerial accounting drivers.
C) Economic drivers.
D) Technological advances.

Question 42

Define the five stages of corporate citizenship.Provide an example of a company in each stage.

Question 43

Financial,social and environmental results are reported together in a firm's:

A) Financial reports if a publicly traded firm.
B) Code of business conduct.
C) Triple bottom line report.
D) Employee newsletter.

Question 44

Describe one global nongovernmental organizations or standard-setting organization.Provide an example of a company implementing that standard.

Question 45

Sanford Limited,a small fishing company in New Zealand,made the following commitment(s)in its first triple bottom line report released in 2007:

A) To ensure that its operations were the best in the industry.
B) To maximize positive social outcomes and economic growth and prosperity.
C) To avoid going overboard with its social mission.
D) All of the above.

Question 46

A 2011 survey of business firms by KPMG found:

A) A steep increase in corporate social reporting.
B) A decrease in corporate social reporting.
C) A majority of firms using the Global Reporting Initiative.
D) A and C, but not

Question 47

Define transparency.How does corporate reporting increase business transparency?

Question 48

What is a social audit? Describe one of the three ways audit standards can be created.

Question 49

Global corporate citizenship is more than espoused values; it requires action.Discuss some of the ways forward-thinking companies are changing to improve their ability to act as responsible citizens.

Question 50

How can triple bottom line reporting be used to measure a firm's corporate citizenship practices?

Question 51

Define global corporate citizenship.Why has corporate citizenship recently become so complicated?

Question 52

Which of the following is not a motivation for publishing a corporate social report?

A) Ethical concerns.
B) Economic considerations.
C) Stakeholder engagement.
D) Avoiding transparency.