Deck 11: Global Leadership Issues and Practices

Question 1

Leadership involves organizing a group of people in order to achieve a common purpose or goal.

Answer 1

True
Explanation: This is the working definition of leadership in the text.

Question 2

Assessing global leadership competencies is a well-understood,basic process.

Answer 2

False
Explanation: Instruments are available for assessment, but the process is far from simple.

Question 3

Most experts in the field think global leadership effectiveness is the result of a developmental process rather than innate capability,at least in part.

Answer 3

True
Explanation: Most experts in the field think global leadership effectiveness is the result of a developmental process rather than innate capability, at least in part. As a result, various models of global leadership development have been proposed.

Question 4

Global leaders confront more complex contexts than do domestic leaders.

Question 5

A study of the liberal arts disciplines of history,political science,foreign languages,and geography would be a helpful background for an aspiring global leader.

Question 6

Team norms are legitimate,shared standards against which the appropriateness of behavior can be evaluated.

Question 7

A way to open up the cultural assumptions team members have is the map-bridge-integrate (MBI)model.

Question 8

Egocentric ruthlessness is a leadership trait admired in some cultures,as suggested by Project GLOBE.

Question 9

Among the skills necessary for a global leader are cultural adaptability and an ability to work with and inspire individuals from a range of cultures and nations.

Question 10

In collectivist cultures such as Thailand,accountability is assumed at the group level.

Question 11

Dynamism means that the leader must be dynamic.

Question 12

The manager with a global mind-set is open to understanding others from different backgrounds,is more judgmental about people from other cultures,and is eager to approach issues from multiple perspectives.

Question 13

Warren Bennis,one of the leading scholars of leadership and management,noted that leaders control while managers administrate.

Question 14

A strong grasp of the business fundamentals that underlie international business is an important first step to selecting and developing global leaders.

Question 15

The GLED model suggests that some individual characteristics are antecedent to the development process.

Question 16

Expectations of team leadership style are the same in all cultures.

Question 17

Globalization increases the complexity of the external but not the internal context of the company.

Question 18

Global teams are characterized by low levels of diversity and high levels of geographic dispersion.

Question 19

The three main team leadership activities in any environment are establishing the team,coaching team members,and setting team norms.

Question 20

Women's leadership skills coincide with global leadership skills.

Question 21

Bridging involves seeing the other person's point of view.

Question 22

The influence of organizational culture on change efforts is stronger than the influence of national culture.

Question 23

According to Warren Bennis

A) the leader asks "what?" and "how?" while the manager asks "why?" and "how much?"
B) the leader orders, while the managers requests.
C) the leader is charismatic, while the manager is a functionary bureaucrat.
D) the leader develops, while the manager maintains.
E) the leader initiates, while the manager waits for directives.

Question 24

The foundation of a global mind-set is

A) knowledge of and experience in other cultures.
B) knowledge of foreign languages and cultures.
C) intellectual intelligence and global emotional intelligence.
D) global skills.
E) the ability to understand cultures and manage diverse teams.

Question 25

When they examined the work characteristics of more than 12,000 global leaders,researchers from the Corporate Executive Board found that,in comparison to their peers who operated in single markets,global leaders

A) worked with twice as many people that they did not manage directly.
B) were 32 percent more likely to possess market information that was accurate.
C) had a span of responsibilities that was twice as broad.
D) worked with 160 percent more stakeholders.
E) generated twice as much revenue.

Question 26

Which of the following is not part of the Leaders' Quest active hope approach,which involves a new way of seeing?

A) Asking questions by letting go of judgment and embracing uncertainty
B) Triangulating data and assessing the implications
C) Listening
D) Building the courage to act

Question 27

According to Warren Bennis

A) the leader inspires, while the manager controls.
B) the leader orders, while the managers requests.
C) the leader is charismatic, while the manager is a functionary bureaucrat.
D) the leader is acclaimed, while the manager is appointed.
E) the leader initiates, while the manager waits for directives.

Question 28

The geometric growth in the volume and nature of issues global leaders deal with is known as

A) multiplicity.
B) proximity.
C) interdependence.
D) dynamism.
E) ambiguity.

Question 29

The four overlapping dimensions of complexity that are relevant to globalization and the challenge confronting global leaders include all of the following except

A) multiplicity.
B) proximity.
C) interdependence.
D) dynamism.
E) ambiguity.

Question 30

Kotter's model for change is an eight-step process that includes ways to make the change stick through leadership and succession.

Question 31

According to the text,research indicates that many CEOs feel that a prerequisite for global industry dominance is

A) being socially responsible.
B) having good technology.
C) developing a company global mind-set.
D) understanding culture and geography.
E) being open to and aware of diversity within cultures and markets.

Question 32

Kurt Lewin's model of change involves understanding the need for change,changing,and evaluating the change.

Question 33

Seeing what needs to be done is a management,rather than a leadership,element.

Question 34

Cultures that tolerate high levels of ambiguity,such as Japan and Germany,are likely to be more friendly to change.

Question 35

Research on global change has led to well-developed theories of the process of global change.

Question 36

The successful domestic leader

A) can easily adapt to the global arena because the leadership challenges there are the same as those in the domestic arena.
B) faces daunting new skills in transferring to the global leadership arena, skills having to do with understanding a fast-moving environment and cultural differences.
C) can be retrained to lead globally through an international global leadership program.
D) will need to learn foreign languages and nonverbal communication patterns to be a global leader.

Question 37

Virtual communication is more effective than face-to-face communication.

Question 38

A global mind-set involves

A) a good, fundamental understanding of geography.
B) solid training in foreign languages and geography.
C) an openness to diversity and inclination to synthesize across its borders.
D) early foreign experiences.
E) other-awareness and cultural understanding.

Question 39

Social loafing is not an issue on virtual teams.

Question 40

Most virtual teams meet at their launch and during crisis.

Question 41

Research conducted by Aperian Global identified five abilities that returning expatriates thought were necessary for a successful global leadership assignment,including

A) monitoring.
B) seeing differences.
C) innovating.
D) negotiating.
E) globalizing.

Question 42

Leadership traits viewed universally as unacceptable,according to the Project GLOBE study,are

A) egocentric, loner, and dictatorial.
B) indecisive, unprincipled, and dishonest.
C) indirect, indecisive, and antisocial.
D) passive, indirect, and unprincipled.
E) indirect, intellectual, and passive.

Question 43

"Women are inappropriate for global leadership positions." This statement is

A) true, because of cultural differences.
B) true, because of experience gaps.
C) false, because women have characteristics aligned with global leadership traits.
D) false, because women understand oppression and victimization.
E) true, because if women could do the job, they would be doing it.

Question 44

According to Mintzberg and others,the roles of the global leader include

A) spokesperson.
B) administrator.
C) monitor.
D) salesperson for the status quo.
E) controller.

Question 45

"Culture does not affect leadership attributes." This statement is

A) true, because leadership traits are universal.
B) true, because leadership is a top-down concept.
C) true, because the desire to be led is universal.
D) false, because all cultures understand what leadership is.
E) false, because traits understood as critical for leaders vary some by culture.

Question 46

The challenge of dealing with information that lacks clarity and incorporates both quantitative and qualitative dimensions,hindering the understanding of cause-and-effect relationships and the effectiveness of subsequent problem solving efforts,is known as

A) complexity.
B) cognition.
C) interdependence.
D) dependency.
E) ambiguity.

Question 47

The Pyramid Model of Global Leadership identifies

A) character traits necessary for global leaders.
B) personality traits necessary for global leaders.
C) a progression of skills required for effective global leadership.
D) a progression of activities necessary to build global leadership skills.

Question 48

Research conducted by Aperian Global identified five abilities returning expatriates thought necessary for a successful global leadership assignment,including

A) monitoring.
B) advocating for the company.
C) innovating.
D) negotiating.
E) localizing.

Question 49

Acceptable leadership traits across cultures,according to Project GLOBE,include

A) directive, not afraid of criticizing others, and direct.
B) planning, able to stick to schedule, and able to stay within budget.
C) effective bargainer, dependable, win-win problem solver, and plans ahead.
D) high context, high power distance, and high tolerance for ambiguity.
E) low power distance, female, and low tolerance for ambiguity.

Question 50

The interdependence that confronts global leaders results from

A) needing to depend on others to implement change plans.
B) increased levels of linkage, both within and outside the company.
C) global logistics conditions.
D) outsourcing of manufacturing.
E) offshoring of personnel.

Question 51

Research by scholars at the Center for Creative Leadership suggests that,in comparison to domestic leaders,global leaders are

A) less emotionally stable.
B) more flexible.
C) more challenged in their ability to learn.
D) more prone to monitoring.
E) less decisive.

Question 52

The Pyramid Model of Global Leadership has the following elements:

A) a bottom level with four threshold traits.
B) an apex with interpersonal skills that enable global leaders to perceive and understand their world.
C) four levels of skills required for effective global leadership.
D) a top level with system skills to influence people and systems inside and outside the organization.
E) a middle level of necessary global knowledge.

Question 53

According to Mintzberg and others,the roles of the global leader include

A) negotiator and change agent.
B) supervisor and administrator.
C) superintendent and monitor.
D) marketer and salesperson for change.
E) controller and brand manager.

Question 54

Global leadership can be regarded as different in kind from domestic leadership because

A) it requires much more knowledge of foreign languages and geography.
B) the differences between them are inconsequential.
C) their differences are of such great degrees with regard to their level of skills and application.
D) the domestic context does not require travel or knowledge of geography.
E) the domestic context is so limited.

Question 55

Globalization is creating opportunities for a new breed of leaders who can operate in an increasingly globalized world.According to the text,these leaders must have all of the following traits except

A) proficiency in business.
B) ability to work with and inspire individuals from a range of nations.
C) fluency in multiple languages.
D) cultural understanding and adaptability.
E) ability to work with and inspire individuals from a range of cultures.

Question 56

Of the skills required for global leaders,there is

A) a broad array of competencies.
B) a solid understanding that rests on domestic leadership theory.
C) no understanding of what is needed.
D) limited understanding of the global leader's activities.
E) wide consensus on what is needed.

Question 57

From a survey of the research on global leadership,Alan Bird collected more than 220 competencies and divided them into three categories,including all of the following except

A) people competencies.
B) business competencies.
C) cultural competencies.
D) self-competencies.

Question 58

Project GLOBE researchers concluded that all of the following were attributes that global leaders needed in order to be effective,except

A) tolerance for ambiguity.
B) cultural adaptability.
C) a global mind-set.
D) an uncompromising base of moral principles.

Question 59

Project GLOBE found that

A) all cultures think of leadership in the same way.
B) leadership is individualistic to each culture, with little overlap.
C) leadership is nonexistent in some developing countries.
D) leadership tends to be stable in developed economies and unstable in developing economies.
E) some leadership traits are shared among all cultures.

Question 60

Global leaders confront increased ambiguity because

A) they find themselves unable to make decisions.
B) their environment is more difficult than that of the domestic leader.
C) much of the information they receive is difficult to give meaning to because it lacks clarity or has unclear cause-and-effect relationships.
D) global leaders have a problem with not enough clarity, not too much clarity.

Question 61

The GLED model of global leadership development

A) involves antecedents and a process to build higher levels of expertise.
B) applies to managers already belonging to the company.
C) involves extensive foreign training and language acquisition.
D) is used by the State Department.
E) argues that the company's global business strategy is a major determinant of the relevant lessons and skills the leader needs.

Question 62

Caliguri and her colleague suggest that to build responsible global leadership skills,the experience associated with volunteer assignments should have five key features.Which of the following is not one of those features?

A) Cultural stretch for your interpersonal skills
B) Practice cultural humility
C) Positively reinforce corporate social responsibility behavior
D) Travel as much as possible
E) Meaningful collaboration with peers across cultures

Question 63

The GLED model of global leadership development includes four categories of antecedents.Which of the following is not one of the four antecedent categories?

A) Individual characteristics
B) Cultural exposure
C) Global education
D) Organizational context
E) Project novelty

Question 64

The Right Stuff model of global leadership development

A) focuses on the needs of the firm and develops managers who bring some of the right stuff with them.
B) suggests that global leaders are born, not made.
C) looks to universities to train in global leadership.
D) relies on in-house candidates for global leadership positions.
E) assumes that the firm can provide what the global leadership candidate requires.

Question 65

According to the text,research on women and their typical leadership styles has shown that

A) women tend to have a leadership style that is less interactional and relational, but more participative, than do leaders who are men.
B) women tend to view leadership as an opportunity to empower themselves at the expense of their subordinates.
C) women tend to have higher levels of emotional intelligence and less empathy than do leaders who are men.
D) women leaders tend to use leadership styles that are more democratic than do leaders who are men.
E) women tend to attribute less importance to global skills and more importance to social responsibility than do leaders who are men.

Question 66

Assessment instruments can be used to

A) determine job performance for global assignments.
B) measure cross-cultural adaptability and global leadership competencies.
C) train managers in global leadership.
D) train managers to assess global arena performance.

Question 67

According to the text,research on women and their typical leadership styles has shown that

A) women's and men's leadership styles are roughly the same.
B) women tend to view leadership as an opportunity to empower themselves at the expense of their subordinates.
C) women tend to see their leadership positions as a chance for exerting control over subordinates.
D) women tend to empower their subordinates and enhance their potential to excel.
E) women tend to have traits and qualities inconsistent with those linked to effective global leadership.

Question 68

Which of the following was not a finding from Nancy Adler's research on global leaders who were women?

A) There was no predictable pattern associated with their route to leadership positions.
B) Their selection as leaders symbolize hope, change, and unity.
C) They were driven to success based on desire for hierarchical status.
D) They relied on broad-based, popular support or support directly from the marketplace.
E) They pursued paths of power that involved lateral transfers within their organizations.

Question 69

The route to global leadership

A) is well established on the MBA foundation.
B) has many options, depending on context.
C) involves recognizing the traits early because global leaders have skills they were born with.
D) is dependent on early career success in developing quantitative skills and knowledge of foreign languages.

Question 70

GLED and Right Stuff are models for

A) developing global leaders.
B) developing and assessing global assignees.
C) understanding global leadership situations.
D) evaluating global leadership performance.
E) understanding global leadership deficits.

Question 71

According to the text,research on women and their typical leadership styles has shown that

A) women tend to have a leadership style that is more interactional and relational, but less participative, than do leaders who are men.
B) women tend to view leadership as an opportunity to empower themselves at the expense of their subordinates.
C) women tend to have lower levels of emotional intelligence than do leaders who are men.
D) women leaders tend to have less empathy than do leaders who are men.
E) women tend to attribute greater importance to global skills than do leaders who are men.

Question 72

Global teams are characterized by all of the following except

A) their virtuality and use of many media.
B) their geographic dispersion.
C) their high levels of diversity.
D) their differing member contexts.
E) their extensive use of face-to-face interaction.

Question 73

The goal of global leadership development is to

A) tick off the boxes so that management will recognize your skills.
B) build language fluency.
C) obtain the variety of transformational experiences that are needed to develop global leadership capability.
D) build allies and networks in the firm where your skills are recognized.

Question 74

According to the text,research on women and their typical leadership styles has shown that

A) women tend to have a leadership style that is less interactional and relational, but more participative, than do leaders who are men.
B) women tend to view leadership as an opportunity to empower themselves at the expense of their subordinates.
C) women tend to have higher levels of emotional intelligence and less empathy than do leaders who are men.
D) multinationals experience decreased profitability when they increase their hiring of women, particularly at the senior management level.
E) women tend to attribute greater importance to global skills and social responsibility than do leaders who are men.

Question 75

A standardized global leadership development approach

A) is under development by leading scholars.
B) has been available to firms for many years.
C) has reduced the complexity of global leadership development.
D) is unlikely, given the complexity of the process.
E) is produced by the use of multiple development models and techniques.

Question 76

The GLED model of global leadership development suggests that the level of global leadership expertise is determined by the following dependent variables,except

A) cognitive processes.
B) global knowledge.
C) global organizing expertise.
D) project novelty.
E) intercultural competence.

Question 77

If a student wants to become a global leader,which of the following might be the least appropriate option to pursue?

A) Study abroad and live with host families.
B) Build language and cultural fluency.
C) Take international internships.
D) Travel as much as possible.
E) Stay at home and develop home country-specific skills and experience.

Question 78

Development of global leadership skills is

A) a linear and exacting process.
B) well established and can be followed by anyone who wants to become a global leader.
C) a process that is not individualized.
D) a nonlinear process that involves a set of diverse experiences.
E) not possible without processes based on rigorous, traditional learning methods.

Question 79

In establishing the team,the leader wants to

A) set boundaries for the team.
B) encourage strong member identification with the team and team norms.
C) direct activities so the team can meet its goals.
D) encourage team members to be critical of one another.

Question 80

Team leadership has these main activities:

A) directing and evaluating.
B) directing and organizing.
C) establishing, coaching, and assessing.
D) establishing, coaching, and setting norms.
E) organizing, managing, and evaluating.