Deck 7: Cultural Rules for Establishing Relationships

Question 1

In countries where relationships are important,employers often ask for a job applicant's family and social connections.

Answer 1

True

Question 2

In cultures where hospitality is sacred,it is the host's duty to indicate to the guest that it is time to leave.

Answer 2

False

Question 3

The Japanese language illustrates the hierarchical orientation of the society.

Answer 3

True

Question 4

Power distance in the United States is comparatively small.

Question 5

Japanese employer-employee relations are based on amae.

Question 6

People from New Zealand prefer a less pushy approach in the job search than people from the United States.

Question 7

Cultures with a large power distance are hierarchical cultures.

Question 8

In Thailand employers look for assertiveness in job applicants.

Question 9

The emphasis on harmonious relations in Japanese firms ensures that people are willing to defer personal ambitions to group goals.

Question 10

Since appropriate dress varies from culture to culture,dress has no impact on perceptions of respect and authority.

Question 11

In the United States,business people tend to encode ideas explicitly.

Question 12

The Japanese want to keep harmony whereas Americans are more eager to assert their rights. What are the cultural reasons for these two approaches,and how do they affect intercultural business communication?

Question 13

What are symbols of authority in various cultures?

Question 14

Discuss several aspects of how people demonstrate power distance.

Question 15

If you follow the adage,"When in Rome,do as the Romans," you need to adopt local dress.

Question 16

Discuss the impact of philosophical orientations on ethics and business practices

Question 17

Power distance in India is high.

Question 18

In Asian societies medical doctors rank highest in prestige whereas teachers rank lowest.

Question 19

List some of the ways people in your culture are rewarded for good performance. Compare and contrast this to other cultures. What are the implications for international business?

Question 20

Discuss the role of hospitality in establishing business relationships. Give specific examples of conventional hospitality in several cultures. What cultural priorities are reflected in these conventions?

Question 21

In Japanese business

A)The supplier and the buyer are equals
B)The supplier has more power than the buyer
C)Suppliers and buyers sign one-year contracts
D)The relationship of buyer and supplier is based on amae.

Question 22

The Foreign Corrupt Practices Act has curtailed gift giving for all businesspeople working in Brazil.

Question 23

Which of the following is not a true statement?

A)The Japanese language emphasizes hierarchy.
B)The Japanese language emphasizes equality of people
C)The vocabulary used depends on the status of the speaker and the listener
D)The identity of the speaker changes with the group the speaker is communicating with

Question 24

The Chinese view assertiveness as a positive attribute.

Question 25

Which does not describe American business communication?

A)Clarity is more important than harmony.
B)The goal is to get the message across.
C)The argument should show the logical connection between ideas.
D)Americans want to get a feel for the other person before they start with detailed business discussions.

Question 26

In an individualistic society like the United States,salary is an appropriate way to recognize performance.

Question 27

Since the Japanese have a strong group orientation,a cocktail party is an effective way to bring people together.

Question 28

Multinational companies can best ensure fair treatment of all employees in all subsidiaries by having the same evaluation standards and reward structures in all subsidiaries.

Question 29

People in Latin America are loyal to an individual;in Japan people are loyal to a group.

Question 30

You want to recognize the ten most successful salespeople from last year at a big banquet.You think a family vacation for each if them would be an appropriate reward. Salespeople from which country would be least receptive to this idea?

A)United States
B)France
C)Australia
D)Japan

Question 31

Latin business organizations are hierarchical.

Question 32

Hierarchical societies typically

A)Try to avoid conflict over status
B)Encourage open disagreement
C)Discourage consensus
D)Base relationships on merit.

Question 33

The most appropriate way to reward performance is to

A)Have one policy for the entire company worldwide to avoid any accusation of favoritism
B)Not have any special rewards or recognition because it will be impossible to please everyone
C)Leave it up to local managers whether they want to do anything;you don't want to know about it
D)Establish different policies for the subsidiaries in various countries

Question 34

Power distance is a concept that was developed by Hofstede to describe

A)The acceptance by the less powerful members of a society of unequal power distribution between members of that society
B)The power difference between members of a society
C)The power differential between developed and less developed countries
D)The power difference between men and women.

Question 35

Which of the following is an appropriate statement?

A)In high-context cultures social settings are excellent for business dealings because this places the business into context.
B)People from high-context cultures prefer to establish a personal relationship before moving on to business.
C)In Arab countries,business people like to invite business partners to their private homes for entertainment and meeting their families.
D)In the United States,it is not acceptable to discuss business at social functions.

Question 36

Assertiveness is a positive value in

A)Egalitarian societies
B)Authoritarian societies
C)Hierarchical societies
D)Family-oriented societies

Question 37

The Japanese have two gift-giving seasons: New Year and July.