Deck 20: Developing a 21st-Century Organization

Question 1

What is the ability to purchase goods and services through a wireless Internet-enabled device?

A) Mobile commerce
B) Telematics
C) Electronic tagging
D) Radio frequency identification

Answer 1

A
Explanation: This is the definition of mobile commerce.

Question 2

IT infrastructure is the hardware,software,and telecommunications equipment that,when combined,provide the underlying foundation to support the organization's goals.

Answer 2

True
Explanation: IT infrastructure is the hardware, software, and telecommunications equipment that, when combined, provide the underlying foundation to support the organization's goals.

Question 3

Which of the following is not one of the primary information technology areas on which organizations are focusing?

A) IT infrastructure
B) Security
C) Database
D) Integration

Answer 3

C
Explanation: Databases are not one of the primary information technology areas on which organizations are focusing.

Question 4

Telematics is a technique for identifying and tracking assets and individuals via technologies such as RFID and smart cards.

Question 5

Which of the following is a benefit a business can receive by deploying the latest in security technology?

A) Fewer disruptions to organizational systems
B) Increased productivity of employees
C) Greater advances in administration
D) All of these

Question 6

The original design of the Internet and the web was for simple email,document exchange,and the display of static content,not for sophisticated and dynamic business applications that require access to back-end systems and databases.

Question 7

What is the practice of buying a domain name and not using the web page but waiting to profit from the trademark?

A) Domain or cyber squatting
B) Branding domain
C) Cybermediation
D) Paradigm shift or domain shift

Question 8

Which of the following is one of the new series of business success factors and challenges that are helping to determine marketplace winners and losers?

A) Organization agility
B) A focus on core competencies and processes
C) Instantaneous business response
D) All of these

Question 9

IT infrastructure,security,ebusiness,and integrations are the four primary information technology areas where organizations are focusing.

Question 10

Where is the position of IT infrastructure within the organization?

A) Top
B) Middle
C) Bottom
D) Depends on the company as to the position of the IT infrastructure

Question 11

What is the blending of computers and wireless telecommunications technologies with the goal of efficiently conveying information over vast networks to improve business operations?

A) Mobile commerce
B) Telematics
C) Electronic tagging
D) Radio frequency identification

Question 12

Telematics is the blending of computers and wireless telecommunications technologies with the goal of efficiently conveying information over vast networks to improve business operations.

Question 13

Which of the following was the original design for the Internet?

A) Email
B) Document exchange
C) Display of static content
D) All of these

Question 14

Core business relationships and models are dramatically changing,including shifts from which of the following?

A) Customer-centricity to product-centricity
B) Mass customization to mass production
C) The value in material things to the value of knowledge and intelligence
D) All of these

Question 15

IT ____________ is the hardware,software,and telecommunications equipment that,when combined,provide the underlying foundation to support the organization's goals.

Question 16

What is a technique for identifying and tracking assets and individuals via technologies such as RFID and smart cards?

A) Mobile commerce
B) Telematics
C) Electronic tagging
D) Radio frequency identification

Question 17

What uses active or passive tags in the form of chips or smart labels?

A) Mobile commerce
B) Telematics
C) Electronic tagging
D) Radio frequency identification

Question 18

Which company was the victim of a distributed denial-of-service (DDoS)attack that forced the company to close operations and to eventually transfer over 2,500 customers to a rival organization?

A) Marks & Spencer
B) Public Broadcasting Service
C) CloudNine Communications
D) The Gap

Question 19

Which of the following is one of the 21^st-century organizational trends on the business side?

A) Uncertainty in terms of future business scenarios and economic outlooks.
B) Emphasis on strategic analysis for cost reduction and productivity enhancement.
C) Focus on improved business resiliency via the application of enhanced security.
D) All of these.

Question 20

Which of the following is a reason why businesses want to have the appropriate levels of authentication,access control,and encryption?

A) Only authorized individuals can gain access to the network.
B) Only authorized individuals can access applications for which they are entitled.
C) Individuals cannot understand or alter information while in transit.
D) All of these.

Question 21

RFID uses ________ or passive tags in the form of chips or smart labels.

Question 22

Electronic __________ is a technique for identifying and tracking assets and individuals via technologies such as RFID and smart cards.

Question 23

___________ commerce is the ability to purchase goods and service through a wireless Internet-enabled device.

Question 24

List and describe the four 21^st-century trends that businesses are focusing on.Rank them in order of business importance and justify your ranking.

Question 25

___________ is the blending of computers and wireless telecommunications technologies with the goal of efficiently conveying information over vast networks to improve business operations.

Question 26

Explain how the integration of business and technology is shaping 21^st-century organizations.