Deck 19: Managing Organizational Projects

Question 1

In-sourcing is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

Answer 1

False
Explanation: Outsourcing is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

Question 2

What are the three primary variables (or triple constraints)in any project?

A) Time, cost, expense
B) Time, expense, requirements
C) Time, cost, scope
D) Time, cost, quality

Answer 2

C
Explanation: Time, cost, and scope are the three project variables.

Question 3

All of the following are challenges of outsourcing except:

A) Contract length.
B) Competitive edge.
C) Confidentiality.
D) Reduced frustration and expense related to hiring and retaining employees in an exceptionally tight job market.

Answer 3

D
Explanation: Reduced frustration is not a challenge of outsourcing. It is a benefit.

Question 4

Human resources is the most commonly outsourced function.

Question 5

What is it called when a company uses organizations from developing countries to write code and develop systems?

A) Insourcing
B) Outsourcing
C) Business process outsourcing
D) Offshore outsourcing

Question 6

Which of the following is an outsourcing challenge caused by contract length?

A) Difficulties in getting out of a contract
B) Problems in foreseeing future issues
C) Problems in reforming an internal IT department
D) All of these

Question 7

What is a project management office (PMO)?

A) Measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project.
B) Represents key dates when certain groups of activities must be performed.
C) An individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure the project is completed on time and on budget.
D) An internal department that oversees all organizational projects.

Question 8

What is a project deliverable?

A) A temporary endeavor undertaken to create a unique product or service.
B) The application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project.
C) Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project.
D) Represents key dates when a certain group of activities must be performed.

Question 9

Which of the following is a benefit an organization can receive from outsourcing?

A) Financial savings
B) Increased technical abilities
C) Market agility
D) All of these

Question 10

What is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house?

A) Insourcing
B) Outsourcing
C) Business process outsourcing
D) Offshore outsourcing

Question 11

Offshore outsourcing is using organizations from developing countries to write code and develop systems.

Question 12

Which of the following is the most uncommon reason why companies outsource?

A) Tap outside sources of expertise.
B) Concentrate resources on core business.
C) Reduce headcount and related expenses.
D) Better manage the costs of internal processes.

Question 13

Which of the following are the influential driver(s)affecting the growth of outsourcing markets?

A) Core competencies
B) Rapid growth
C) Industry changes
D) All of these

Question 14

What is the outsourcing option that includes the closest location and direct customer control?

A) Onshore outsourcing
B) Nearshore outsourcing
C) Offshore outsourcing
D) None of these

Question 15

Which of the following is the most common function outsourced?

A) MIS
B) HR
C) Finance
D) Marketing/sales

Question 16

What is the number one reason that IT projects fall behind schedule or fail?

A) Change in business goals during the project.
B) Lack of support from business management.
C) Poor planning or poor project management.
D) Change in technology during the project.

Question 17

Which of the following is the least common function outsourced?

A) IT
B) HR
C) Finance
D) Marketing/sales

Question 18

Which of the following is the primary reason why companies outsource?

A) Tap outside sources of expertise.
B) Concentrate resources on core business.
C) Reduce headcount and related expenses.
D) Better manage the costs of internal processes.

Question 19

Outsourcing is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems.

Question 20

What is a project milestone?

A) Measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project.
B) A key date by which a certain group of activities must be performed.
C) An individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure the project is completed on time and on budget.
D) An internal department that oversees all organizational projects.

Question 21

Explain the business benefits of outsourcing.

Question 22

Contract length,competitive edge,loss of ____________,and are the three primary challenges for outsourcing.

Question 23

The triple constraint includes time,cost,and quality.

Question 24

Describe the challenges of outsourcing.

Question 25

___________ outsourcing uses organizations from developing countries to write code and develop systems.

Question 26

Describe why outsourcing is a critical business decision.

Question 27

Financial savings,increased technical abilities,and _________ agility are the benefits an organization can receive from outsourcing.

Question 28

Time,cost,and ___________ are the three primary variables in any project.

Question 29

Identify the three primary outsourcing options.

Question 30

Describe the fundamentals of project management.

Question 31

___________ outsourcing refers to contracting an outsourcing arrangement with a company in a nearby country.

Question 32

The project management ____________ is an internal department that oversees all organizational projects.

Question 33

A project ______________ is any measurable,tangible,verifiable outcome,result,or item that is produced to complete a project or part of a project.

Question 34

Explain the triple constraint and its importance in project management.

Question 35

____________ uses the professional expertise within an organization to develop and maintain the organization's information technology systems.

Question 36

_________ is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

Question 37

The relationships among the triple constraint variables are not dependent.

Question 38

A project ____________ represents key dates when a certain group of activities must be performed.