Deck 2: Business Ethics and Social Responsibility

Question 1

The principles and standards that determine acceptable conduct in business are referred to as

A) norms.
B) strategies.
C) ethics.
D) laws.
E) rules.

Answer 1

C
Explanation: Business ethics is defined as the principles and standards that determine acceptable conduct in business.

Question 2

Choose an issue that has been prominently featured in the news and discuss the ethical implications of this issue.Make sure to define any key terms that you use in your response.

Answer 2

Students' answers will vary,but they should aim to use and define key terms such as business ethics and social responsibility.They may also want to define and discuss the term ethical issue.Pay careful attention that students truly understand what business ethics is and that they are using the terms properly.

Question 3

Studying business ethics will not necessarily

A) help you recognize ethical issues.
B) help you understand the importance of ethical decisions.
C) inform you about the impact of the work group on ethical decisions.
D) describe the ethical decision-making process.
E) tell you what you ought to do.

Answer 3

E
Explanation: Studying business ethics will not necessarily tell you what you ought to do.

Question 4

Social ______ relates to a business's impact on society.

A) responsibility
B) strategy
C) ethics
D) law
E) rule

Question 5

The ______ Act criminalized securities fraud and toughened penalties for corporate fraud.

A) Dodd-Frank
B) Federal Trade Commission
C) Foreign Corrupt Practices
D) Sarbanes-Oxley
E) Sherman Antitrust

Question 6

Which of the following have not been cited in your text as incidents of unethical business activity recently?

A) Unfair competitive practices in the computer industry
B) Deceptive advertising of food and diet products
C) Accounting fraud
D) Stealing via the Internet
E) Corporate charitable giving

Question 7

What is business ethics?

Question 8

Which of the following statements about business ethics is false?

A) It concerns the impact of a business's activities on society.
B) It refers to principles and standards that define acceptable behavior in business organizations.
C) It relates to an individual's values and moral standards and the resulting business decisions he or she makes.
D) What is ethical is determined by the public,government regulators,interest groups,competitors,and each individual's personal moral values.
E) Studying it can help you recognize ethical issues and understand how others make unethical decisions.

Question 9

Only corporations have to worry about ethics scandals and social responsibility issues.

Question 10

One of the most difficult things for a business to restore after an ethics scandal is

A) regulations.
B) jobs.
C) trust.
D) profits.
E) morale.

Question 11

All a business has to do to maintain ethical conduct is to follow the law.

Question 12

The most basic ethical concerns have been formalized through laws and regulations that encourage conformity to society's values and norms.

Question 13

The best way to judge the ethics of a decision is to look at it from a manager's or employee's point of view.

Question 14

Which of the following statements is false?

A) Ethical issues are limited to for-profit organizations.
B) Business ethics goes beyond legal issues.
C) Ethical conduct builds trust among individuals and in business relationships.
D) Ethical conflicts may evolve into legal disputes.
E) Regardless of what an individual feels about a particular action,if society judges it to be unethical,that judgment affects the organization's ability to achieve its objectives.

Question 15

An ethical issue is an identifiable problem,situation,or opportunity that requires a person or organization to choose from among several actions that may be evaluated as ethical or unethical.

Question 16

What is considered ethical may differ depending on the ___ in which a business operates.

A) city
B) culture
C) trade bloc
D) hemisphere
E) industry

Question 17

The Sarbanes-Oxley Act was passed to

A) punish those who committed accounting fraud in the late 1990s.
B) improve corporate profits.
C) help laid-off employees get their jobs back.
D) help investors recoup their losses.
E) help restore confidence in Corporate America.

Question 18

Business ethics refers to principles and standards that determine acceptable conduct in business organizations.

Question 19

Nearly all business decisions may be judged as right or wrong,ethical or unethical.

Question 20

Ethics and social responsibility mean the same thing.

Question 21

Workplace bullying is an increasing problem.

Question 22

The warning on cigarette packages about the health implications of smoking is an example of which of the following ethical issues?

A) Conflict of interest
B) Fairness and honesty
C) Communications
D) Relationships within a business
E) Environmental issues

Question 23

If Sony was investigated for allegedly raising prices of its PlayStation excessively during the Christmas buying season and thereby manipulating the supply of games available at that time,this would be an ethical issue concerned primarily with

A) conflict of interest.
B) communications.
C) fairness and honesty.
D) cost control.
E) game rules.

Question 24

It is almost always easy to recognize specific ethical issues.

Question 25

Ethics is related to the culture in which a business operates.

Question 26

____ involves taking someone else's work and presenting it as your own.

A) Conflict of interest
B) Bullying
C) Manipulation
D) Bribery
E) Plagiarism

Question 27

What are some of the general ethical issues in business?

Question 28

Conflicts of interest are payments,gifts,or special favors intended to influence the outcome of a decision.

Question 29

How do you recognize an ethical issue in business?

Question 30

That businesspeople are expected not to harm customers,clients,and competitors knowingly through deception,misrepresentation,coercion,or discrimination is part of

A) fairness and honesty.
B) communications.
C) conflict of interest.
D) business relationships.
E) consumerism.

Question 31

Codes of ethics foster ethical behavior because they expand the opportunity to behave unethically.

Question 32

If an employee learned of a significant cost-saving idea from a coworker and then informed management of the idea without revealing its true source,then the employee would be involved in

A) keeping a secret.
B) career advancement.
C) plagiarism.
D) bullying.
E) bribery.

Question 33

Managers use the ______ of their position to influence employees' decisions and actions.

A) authority
B) standards
C) scope
D) responsibility
E) acceptance

Question 34

Without a code of ethics or formal policy on ethics,employees are likely to base their decisions on how their peers and superiors behave.

Question 35

Theft of time is the leading area of misconduct observed in the workplace.

Question 36

If a manager pressures a subordinate to engage in activities that he or she may otherwise view as unethical,such as engaging in accounting fraud or stealing a competitor's secrets,there exists an ethical issue related to

A) plagiarism.
B) business relationships.
C) communications.
D) fairness and honesty.
E) conflicts of interest.

Question 37

If a manager chooses to act so that she benefits financially or otherwise at the expense of her firm,then she

A) is bullying.
B) is engaging in bribery.
C) has a conflict of interest.
D) is cheating.
E) has broken the law.

Question 38

Making claims about dietary supplements or the health benefits of certain unproven ingredients is an issue related to

A) conflict of interest.
B) communications.
C) product design.
D) business relationships.
E) financing.

Question 39

Establishing and enforcing ethical standards and policies within business can help reduce unethical behavior by prescribing which activities are acceptable and which are not and by removing the opportunity to act unethically.

Question 40

The following behavior is an example of ethical consideration within business relationships:

A) keeping company secrets.
B) communicating with customers.
C) whistleblowing.
D) obeying environmental laws.
E) donating to local charities.

Question 41

Codes of ethics foster ethical behavior by

A) expanding the opportunity to behave unethically by providing rewards for following the rules.
B) limiting the opportunity to behave unethically by providing punishments for violations of the rules and standards.
C) limiting the opportunity to behave unethically by providing rewards for violations of the rules and standards.
D) expanding the opportunity to behave ethically by providing punishments for following the rules.
E) encouraging employees to bend the rules.

Question 42

A set of formalized rules and standards that describe what a company expects of its employees is called a(n)

A) code of ethics.
B) opportunity.
C) moral philosophy.
D) guideline.
E) law.

Question 43

Why is it increasingly common for organizations to have a code of ethics and compliance programs?

Question 44

Voluntary responsibilities are optional activities that promote human welfare or goodwill.

Question 45

Many employees utilize different _____ at work than they do at home.

A) ethical standards
B) codes of ethics
C) conflicts of interest
D) communication skills
E) body language

Question 46

Unethical behavior in business can be reduced if management does all of the following except

A) establishes clear policies on unethical behavior.
B) limits opportunities for unethical behavior.
C) establishes formal rules and procedures.
D) punishes unethical behavior firmly.
E) depends totally on employees' personal ethics.

Question 47

Increasingly,companies are introducing eco-friendly and socially responsible products to satisfy consumer demand and improve their images.

Question 48

Which of the following should help reduce the incidence of unethical behavior in an organization?

A) Understanding that individual moral standards,the influence of managers and coworkers,and opportunity influence ethical behavior
B) Maximizing ethical conflict in work groups
C) Expanding opportunity by providing punishments for violations of the rules
D) Overlooking violations of codes of ethics
E) Retaliating against whistleblowers

Question 49

Corporate citizenship is the extent to which businesses meet the legal,ethical,economic,and voluntary responsibilities placed on them by their owners.

Question 50

Ethical decisions in an organization are influenced by three key factors.

Question 51

A code of ethics represents ____________ rules and standards of what a company expects of its employees.

A) team
B) unceremonious
C) authority
D) formalized
E) situational

Question 52

According to the text,ethical decisions in an organization are influenced by (1)individual moral standards, (2)the influence of managers and co-workers,and (3)

A) religious values.
B) informal ethical policies or rules.
C) opportunity to engage in misconduct.
D) family influence.
E) the founder's values.

Question 53

____ is the act of an employee exposing an employer's wrongdoing to outsiders.

A) Fraud
B) Whistleblowing
C) Plagiarism
D) Bullying
E) A criminal lawsuit

Question 54

The concept of social responsibility is universally accepted.

Question 55

How can an organization improve ethical behavior?

Question 56

Codes of ethics are formalized rules and standards that describe what the company expects of its employees.

Question 57

There are four dimensions of social responsibility: economic,legal,ethical,and voluntary.

Question 58

One of the dimensions of social responsibility is philosophical.

Question 59

A large number of ____ cases result in retaliation against the employee,even though the government has tried to take steps to protect workers and to encourage reporting of misconduct.

A) executive
B) white collar crime
C) whistleblower
D) petty theft
E) federal

Question 60

__________________ is the extent to which businesses meet the legal,ethical,economic and voluntary responsibilities placed on them by their stakeholders.

A) A code of conduct
B) A code of ethics
C) Fairness
D) Corporate citizenship
E) Whistleblowing

Question 61

Discuss what companies have done to address environmental concerns and to become more sustainable.

Question 62

What are the four dimensions of social responsibility?

Question 63

Which is not a dimension of social responsibility?

A) Legal
B) Philosophic
C) Economic
D) Voluntary
E) Ethical

Question 64

Which of the following is not an area of environmental concern in society today?

A) Animal rights
B) Land pollution
C) Waste disposal
D) The hard-core unemployed
E) Business practices that harm endangered wildlife

Question 65

Obeying the law is a business's __________.

A) right
B) choice
C) economic responsibility
D) legal responsibility
E) ethical responsibility

Question 66

Laws regarding safety in the workplace are enforced by the _______.

A) Federal Trade Commission
B) Occupational Safety and Health Administration
C) Environmental Protection Agency
D) consumer bill of rights
E) codes of ethics

Question 67

Recycling is a business response to employee issues.

Question 68

Studies have found a direct link between social responsibility and _________ in business.

A) profitability
B) ethics
C) declining stock prices
D) happiness of stakeholders
E) global warming

Question 69

Being profitable relates to which social responsibility dimension?

A) Economic
B) Voluntary
C) Ethical
D) Legal
E) Corporate citizenship

Question 70

Philanthropic contributions made by a business to a charitable organization represent which dimension of social responsibility?

A) Corporate citizenship
B) Economic
C) Legal
D) Ethical
E) Voluntary

Question 71

The right to safety requires that businesses provide a safe place for consumers to shop.

Question 72

Without employees,a business cannot carry out its goals.

Question 73

_____ is the activities that individuals,groups,and organizations undertake to protect their rights as consumers.

A) Consumerism
B) Civil rights
C) Protectionism
D) Conspicuous consumption
E) Shopping

Question 74

A major social responsibility for business is providing equal opportunities for all employees.

Question 75

Consumers vote against firms they view as socially irresponsible by not

A) boycotting the company's products.
B) expressing dissatisfaction by protesting.
C) writing their representatives in Congress.
D) buying the company's products.
E) filing complaints with the company.

Question 76

Avoiding misconduct and doing what is right,just,and fair relates to a business's

A) economic responsibility.
B) corporate citizenship.
C) legal responsibility.
D) ethical responsibility.
E) government responsibility.

Question 77

Water and soil pollution from oil and gas drilling is primarily what type of concern?

A) Consumer relations
B) Environmental issues
C) Community relations
D) Employee relations
E) Relations with stockholders

Question 78

Which of the following is not one of the dimensions of social responsibility?

A) Voluntary
B) Economic
C) Legal
D) Ethical
E) Citizenship

Question 79

Managers consider social responsibility on an annual basis.

Question 80

Sustainability involves conducting activities so as to provide for the long-term well-being of the natural environment,including all biological entities.