Deck 8: Ethics and Technology

Question 1

If an employee receives formal notification that the company will monitor all e-mail and Web activity,and that notification makes clear that his/her continued employment with the company depends on the employee's agreement to abide by that monitoring,then the employee has given thick consent.

Answer 1

False

Question 2

Differing opinions regarding monitoring employees at work are difficult because the willingness to compromise has fallen in direct relation to the prevailing job market.

Answer 2

False

Question 3

Employees feel that they should be notified of any electronic surveillance and the purpose of that surveillance.

Answer 3

True

Question 4

Employees feel that their time at work represents the productivity for which they receive an agreed upon hourly wage or salary; therefore,they believe it's their employer's prerogative to monitor their activities at work.

Question 5

According to the employer position,all employee activity should be work-related,and any monitoring of that activity is an infringement of employee privacy.

Question 6

An intranet is a private piece of a company's Internet network made available to customers or to vendor partners using secured access by a unique password.

Question 7

Many of the wonderful promises made by advances in technology are overshadowed by concerns over loss of privacy.

Question 8

The ethical obligations of new technical capability are only just being realized.

Question 9

Companies can now make vast amounts of information available to employees and customers on their Internet,intranet,and extranet sites.

Question 10

The extranet is a company's internal Web site,which contains information for employee access only.

Question 11

The ability to work outside of your office and log in to your company network is known as telecommuting.

Question 12

Many of the wonderful promises made by advances in technology are overshadowed by the fact that employers now have the capability of monitoring every employee e-mail,to make sure employees are delivering on the promise of increased worker productivity.

Question 13

Advances in technology have blurred the concept of "at work."

Question 14

The first wave of technological advance came with the establishment of call centers predominantly in Europe.

Question 15

Desktop computers,e-mail,instant messaging,and the World Wide Web have changed our work environments and created a new world of ethical dilemmas.

Question 16

Employees feel that electronic monitoring implies that they can't be trusted.

Question 17

An organization has an obligation to its stakeholders to operate as efficiently as possible,and to do so,it must ensure that company resources are not misused.

Question 18

The first wave of technological advance came with the establishment of call centers in other parts of the world.

Question 19

With the availability of technology,has come the expectation that you can check e-mails at home or finish a presentation the night before the big meeting,which has made many employees available to their boss at all times of the day and night.

Question 20

The potential cost savings for American corporations who ship work to countries with lower labor costs is becoming increasingly unattractive due to rising wages in those countries.

Question 21

"Thou shalt not use a computer to monitor employees" is one of the ten commandments of computer ethics.

Question 22

The liability argument and the recent availability of capable technology may be driving this move towards an Orwellian work environment.

Question 23

The potential cost savings for ______ corporations who ship work overseas to countries with lower labor costs is becoming increasingly attractive.

A)Chinese
B)Asian
C)American
D)African

Question 24

Implied liability is a legal concept that a party may be held responsible for injury or damage,even if that party was not actively involved in the incident.

Question 25

As an employee of an organization,your productivity during your time at work represents the performance portion of the ______ contract you entered into with the company when you were hired.

A)piece-rate
B)pay-for-performance
C)private
D)political

Question 26

The ethical obligations of new technological capability ______.

A)have been expected
B)are just being realized
C)will be realized soon
D)have been realized from its induction

Question 27

When jobs are plentiful and an employee would have no difficulty finding another position,then the consent given to the monitoring policy is thin consent.

Question 28

"Thou shalt not appropriate other people's intellectual output" is one of the ten commandments of computer ethics.

Question 29

According to employers,if you want to do something not related to work,______.

A)do it if you have extra time during work
B)do it after a lunch break,if time allows
C)do it if you have a slow period at work
D)don't do it at work

Question 30

Many of the wonderful promises made by advances in technology are overshadowed by the fact that employers now are able to monitor every employee e-mail,to _______.

A)acquire personal information
B)make sure employees are delivering on the promise of increased worker productivity
C)to be aware of competition
D)improve employee morale

Question 31

There are many parallels between George Orwell's novel,1984,and the current debate over the right to privacy in the workplace.

Question 32

The technology will soon exist to monitor every keystroke on employee computers,track every Web site they visit,and record every call they make.

Question 33

Parties charged with vicarious liability are generally in a supervisory role over the person or parties personally responsible for the injury or damage.

Question 34

The ______ is a private piece of a company's network made available to customers or vendor partners,using secured access with a unique password.

A)extranet
B)intranet
C)corpnet
D)govnet

Question 35

As a(n)______,companies now have the technical capability to send your personal data to any part of the world in order to take advantage of lower labor costs.

A)shareholder
B)employer
C)employee
D)customer

Question 36

The first wave of technological advance came with the establishment of call centers predominantly in ______.

A)Mexico
B)Europe
C)Japan
D)India

Question 37

Cyber-liability applies to the existing legal concept of liability to a new world-computers.

Question 38

Though employees may resent the availability of technology that allows employers to monitor every key stroke on their computers,it is often the documents written on their machines that do the most harm.

Question 39

The ______ is a company's internal Web site,containing information for employee access only.

A)extranet
B)intranet
C)corpnet
D)govnet

Question 40

The first wave of this technological advance came with the establishment of ______.

A)fiber-optic cables
B)extranets
C)call centers
D)intranets

Question 41

If jobs are plentiful and the employee would have no difficulty finding another position,then the consent given to the monitoring policy is ______.

A)thick consent
B)conditional consent
C)thin consent
D)mutual consent

Question 42

If an employee receives formal notification that the company will be monitoring all e-mail and Web activity and it has made clear in that notification that continued employment with the company will be dependent on the employee's agreement to abide by that monitoring,then the employee has given ______.

A)thick consent
B)conditional consent
C)thin consent
D)mutual consent

Question 43

The __________________ is a private piece of a company's network made available to customers or vendor partners using secured access with a unique password.

Question 44

Adam Moore has pointed out that ______ will inevitably create a distinction between two types of consent: thin and thick.

A)the state of the job market
B)the state of the company
C)the state of the government
D)the state of the economy

Question 45

In this new environment,the concept of being at work has become far more ______.

A)rigid
B)flexible
C)unyielding
D)strict

Question 46

Which of the following is NOT a commandment of computer ethics?

A)Thou shalt not use a computer to harm others
B)Thou shalt not use a computer to bear false witness
C)Thou shalt not use a computer for financial gains
D)Thou shalt not use a computer to steal

Question 47

As a ____________________,companies now have the technical capability to send your personal data to any part of the world in order to take advantage of lower labor costs.

Question 48

_____ implies employer liability for Internet communication behavior is the same as liability for communication written out on company letterhead.

A)Mutual liability
B)Vicarious liability
C)Associative liability
D)Cyber-liability

Question 49

The __________________ is a company's internal Web site,containing information for employee access only.

Question 50

What type of liability implies that a party may be held responsible for injury or damage even thought it was not actively involved in the incident?

A)Cyber
B)Vicarious
C)Associative
D)Mutual

Question 51

The new capability of _____ has blurred the concept of "at work."

A)instant messaging
B)e-mail
C)telecommuting
D)blogs

Question 52

____ and the recent availability of capable technology may be driving this move towards an Orwellian work environment.

A)Vicarious liability
B)Associative liability
C)The Sarbanes-Oxley discussion
D)The liability argument

Question 53

Which of the following describes an outbound telesales agent?"

A)Employees who phone other company employees at work to explain and offer their company's services.
B)Employees who visit customers at their home with the aim of selling the company's services.
C)Employees who phone customers at home with the aim of selling the company's services.
D)Employees who visit large corporations with the goal of selling the company's services.

Question 54

Which of the following describes an inbound sales channel?

A)Selling products to customers who visit the company.
B)A team of employees who visit customers at their home with the aim of selling the company's services.
C)A team of employees who phone customers at home with the aim of selling the company's services.
D)Taking care of customer complaints and the selling of products to customers who call in to the company.

Question 55

____ is the ability to work outside of your office and log into your company network.

A)telecommuting
B)cyber-networking
C)virtual officiating
D)blogging

Question 56

What recently available technology causes the most harm?

A)The monitoring of employees' every key stroke
B)Telecommunications
C)E-mails
D)Documents written on employee machines

Question 57

According to employees,employers should not intrude upon their ______.

A)Internet activities
B)e-mails
C)civil rights
D)work calls

Question 58

Why has arriving at a satisfactory resolution of the opposing arguments surrounding electronic monitoring proven to be difficult?

A)Both sides are unwilling to negotiate the issue
B)Employers view electronic monitoring as a necessity to preserve the interests of their stakeholders
C)Employees feel their corporate culture will be negatively impacted
D)It has become increasingly difficult to determine precisely where work ends and where an employee's personal life begins

Question 59

In the eyes of employees,electronic monitoring implies ______.

A)the employer doesn't trust its employees
B)the employer is seeking to maximize employee labor
C)the employer is looking out for the interests of its shareholders
D)the company is using this as a coercive tactic to improve its employees' performances

Question 60

The extent of cyber-liability can be seen in the all of the following top categories of litigation,EXCEPT:

A)injury or physical damage to people or property
B)discrimination
C)obscenity and pornography
D)information leaks

Question 61

If an employee receives formal notification that the company will be monitoring all e-mail and Web activity and it has made clear in that notification that continued employment with the company will be dependent on the employee's agreement to abide by that monitoring,then the employee has given _______________________.

Question 62

Differentiate between the intranet and the extranet.

Question 63

___________________ pointed out that the state of the job market will inevitably create a distinction between two types of consent: thin and thick.

Question 64

The ___________________ argument and the recent availability of capable technology may be driving this move towards an Orwellian work environment.

Question 65

List and discuss three of the Ten Commandments of Computer Ethics.

Question 66

Discuss the similarities between George Orwell's 1984 and the current debate over employees' right to privacy in the workplace.

Question 67

The first wave of technological advance came with the establishment of call centers predominantly in the country of __________________.

Question 68

_______________________ implies employer liability for Internet communication behavior is the same as liability for communication written out on company letterhead.

Question 69

The first wave of this technological advance came with the establishment of _____________________.

Question 70

Compare the employer and employee positions on electronic monitoring at the workplace.

Question 71

In this new environment,the concept of being at work has become far more _____________.

Question 72

Explain the differences between thin and thick consent.

Question 73

The new capability of ______________________ has blurred the concept of "at work."

Question 74

"Thou shalt not use a computer to _____________________" is a commandment of computer ethics?

Question 75

Discuss vicarious liability and cyber-liability.List the top categories of litigation of cyber-liability.

Question 76

____________________ is the ability to work outside of your office and log into your company network.

Question 77

If jobs are plentiful and the employee would have no difficulty finding another position,then the consent given to the monitoring policy is __________________________.

Question 78

According to employees,employers should not intrude upon their ____________________.

Question 79

As an employee of an organization,your productivity during your time at work represents the performance portion of the ______________________ contract you entered into with the company when you were hired.

Question 80

Discuss how many positive promises of the new technology used in our everyday work environment have been overshadowed by concerns over loss of privacy in two key areas.