Deck 2: Organizational Culture

Question 1

evaluating the progress they are making toward satisfying the demands of the job and the role.

Answer 1

True

Question 2

A society's values have an impact on most organizational values because of the interactive nature of work,leisure,family,and community.

Answer 2

True

Question 3

Within the accommodation stage of socialization,assigning autocratic bosses is a practice that seems to have considerable promise for increasing the retention rate of new employees.

Answer 3

False

Question 4

The primary purpose of activities associated with the acclimation stage of socialization is to acquire information about the new organization and/or new job.

Question 5

A common theme in the literature is that cultures are typically so elusive and hidden that they cannot be adequately diagnosed,managed,or changed.

Question 6

Research indicates one of the benefits of spirituality is improved organizational effectiveness.

Question 7

The presence of a dominant culture precludes the existence of subcultures.

Question 8

Smith and Rayment define spirituality as the state or experience that can provide organizations with direction or meaning,or provide feelings of understanding,support,inner wholeness,or connectedness.

Question 9

Culturation is the process by which organizations bring new employees into the culture.

Question 10

Organizations always have a dominant type of culture.

Question 11

Organizational culture has been defined simply as how employees perceive the organization.

Question 12

Because organizational culture involves shared expectations,values,and attitudes,it exerts influence on individuals,groups,and organizational processes.

Question 13

Socialization is a pattern of assumptions that are invented,discovered,or developed to learn to cope with organizational life.

Question 14

The accommodation stage of socialization occurs before the individual becomes a member of the organization.

Question 15

According to Schein's model,"artifacts and creations" may be visible but are often not decipherable.

Question 16

Researchers,who have suggested and studied the impact of culture on employees,indicate that it provides and encourages a form of volatility.

Question 17

Because organizational culture involves shared expectations,values,and attitudes,it exerts influence only on organizational processes.

Question 18

"Values" are the unconscious desires of people that guide their behavior.

Question 19

Behavioral compliance typically indicates cultural commitment.

Question 20

Satisfaction and high performance are associated with socialization activities.

Question 21

Because organizational culture involves shared expectations,values,and attitudes,it exerts influence on _________________.

A)individuals
B)groups
C)organizational processes
D)All of the above

Question 22

Socialization processes are very similar in form and content from organization to organization.

Question 23

Within Schein's organizational model,"artifacts and creations" are __________.

A)visible but often not decipherable
B)visible and decipherable
C)taken for granted,invisible,preconscious
D)None of the above

Question 24

Teams,divisions,and units always have their own subculture.

Question 25

Within Schein's organizational model,"basic assumptions" are __________.

A)at a high level of awareness
B)visible but often not decipherable
C)taken for granted,invisible,preconscious
D)None of the above

Question 26

Definitions of organizational culture include which of the following?

A)Symbols,language,ideologies,rituals,and myths
B)Organizational scripts derived from the personal scripts of the organization's founder(s)or dominant leader(s)
C)A product,historical,based on symbols,and an abstraction from behavior and the products of behavior
D)All of the above

Question 27

Myths are tales about the organization that are passed down over time and communicate a story of the organization's underlying values.

Question 28

The more employees share and accept a culture's core values,the stronger the culture is.

Question 29

According to Schein's three-layer organizational model,visible and audible behavior patterns are considered visible but often undecipherable.

Question 30

The use of organizational culture as a perspective from which to understand the behavior of individuals and groups within organizations has been limited due to ____________.

A)the linkage of organizational outcomes being only been tangential
B)there being multiple definitions of organizational culture
C)Both A and B
D)None of the above

Question 31

Motivation and high performance are typically associated with successful socialization activities.

Question 32

Diversity has been defined simply as the vast array of cultural differences that constitute the spectrum of human attributes.

Question 33

Satisfaction and turnover are typically associated with successful socialization activities.

Question 34

Globalization is making understanding "diversity" less important as working with people from other cultures is common place.

Question 35

According to Schein,organizational culture is a pattern of basic assumptions __________ by a group

A)invented
B)discovered
C)developed
D)All of the above

Question 36

A feeling of stability,as well as a sense of organizational identity,may be provided by _______________.

A)organizational culture
B)anticipatory culturalization
C)role management
D)None of the above

Question 37

Schein's organizational model ___________.

A)is based upon distinct cultural "layers" which are readily apparent and understandable to all constituencies
B)is a direct extension of Mintzberg's characterization of the "indoctrination" role of management
C)features layers of organizational culture
D)specifically aligns management functions to differing layers of culture

Question 38

Organizational culture has been defined as _________.

A)what the employee perceives
B)what the employee perceives and how this perception creates a pattern of believes,values,and expectations
C)the collective actions of the organization
D)None of the above

Question 39

__________ are defined as the conscious,affective desires or wants of people that guide their behavior.

A)Needs
B)Values
C)Requisites
D)Principles

Question 40

One of the benefits of mentoring is the strengthening of the organization's culture.

Question 41

A flexible control orientation and an external focus of attention are associated with a(n)____________ culture.

A)clan
B)bureaucratic
C)entrepreneurial
D)market

Question 42

_________ is a state or experience that can provide individuals with direction or meaning,or provide feelings of understanding,support,inner wholeness,or connectedness.

A)Synchronization
B)Leadership
C)Cultural peace
D)Spirituality

Question 43

The military and government agencies are examples of a(n)________ culture.

A)command
B)bureaucratic
C)militaristic
D)internally focused

Question 44

________ are recurring events or activities that reflect important aspects of the underlying culture.

A)Rituals
B)Reinforces
C)Clan builders
D)None of the above

Question 45

The text identifies the ________ culture as generally undesirable.

A)clan
B)market
C)entrepreneurial
D)None of the above

Question 46

The text presents a typology of culture which identifies four distinct types of cultures.These culture types are: ___________.

A)bureaucratic,clan,entrepreneurial,and market
B)stable,unstable,open and closed
C)flexible,rigid,internal,market
D)None of the above

Question 47

One of the most effective ways of changing people's beliefs and values is to _________.

A)first communicate empathy
B)start with the end in sight
C)first change their behavior
D)first identify and terminate nonconforming employees

Question 48

If the person-culture alignment becomes overly stressful,it will probably result eventually in _____________.

A)the employee leaving the organization
B)an increased focus on spirituality
C)increased need for the use of formal evaluation deployment
D)All of the above

Question 49

Culture _______________.

A)may lead to stability and identity
B)can generate a sense of loyalty and commitment
C)Both A and B
D)None of the above

Question 50

Innovation,creativity,risk taking,and aggressively seeking opportunities illustrate a ____________ culture.

A)bureaucratic
B)clan
C)market
D)None of the above

Question 51

Spirituality is said to provide feelings connectedness.This connectedness can be to _________.

A)nature
B)universe
C)god
D)All of the above

Question 52

Methods to create a cohesive culture include fostering _________.

A)a sense of history
B)member contact
C)Both A and B
D)None of the above

Question 53

Some instances of _________ enhance the dominant culture,while in other cases they may have the opposite effect and actually constitute a counterculture.

A)ethos
B)entrepreneurs
C)tradition
D)subcultures

Question 54

Pat's organization has an external orientation.Which of the following forms of organizational culture is most likely not present at that firm?

A)A bureaucratic culture
B)An entrepreneurial culture
C)A market culture
D)None of the above

Question 55

Pat's organization has an internal orientation.Which of the following forms of organizational culture is most likely not present at that firm?

A)A bureaucratic culture
B)An entrepreneurial culture
C)A market culture
D)None of the above

Question 56

Innovation,creativity,risk taking,and aggressively seeking opportunities illustrate a(n)___________ culture.

A)clan
B)industrial
C)entrepreneurial
D)innovation

Question 57

The text provides several cultural change intervention points.These intervention points include _________.

A)cultural evolution and learning
B)cultural stabilization and learning
C)cultural evolution and stabilization
D)None of the above

Question 58

Pat is attempting to establish an organization that emphasizes rules,policies,procedures,chain of command,and centralized decision making.This organization is best described as having _________________.

A)a bureaucratic culture
B)a clan culture
C)a "classic" culture
D)None of the above

Question 59

A flexible control orientation and an internal focus of attention is associated with a(n)____________ culture.

A)clan
B)bureaucratic
C)entrepreneurial
D)market

Question 60

A stable control orientation and an internal focus of attention is associates with a(n)____________ culture.

A)clan
B)bureaucratic
C)entrepreneurial
D)market

Question 61

The three stages of socialization ___________.

A)may occur simultaneously
B)follow a strict sequence
C)have been found to have minimal impact on career success
D)lead to incremental increases in productivity

Question 62

In a study on cross-gender mentoring found that male-female mentor matchings ________ female-female mentoring.

A)can be as successful as
B)are more successful than
C)are less successful as
D)of unpredictable effectiveness in comparison with

Question 63

The primary purpose of the activities associated with the ________ stage of socialization is to acquire information about the new organization and/or new job.

A)accommodation
B)preliminary
C)anticipatory socialization
D)orientation

Question 64

Which of the following is not one of the four major activities that constitute the accommodation stage of socialization?

A)Establishing new interpersonal relationships with both co-workers and managers.
B)Defining the organizational structure in terms of self.
C)Learning the tasks required to perform the job.
D)Evaluating the progress one is making toward satisfying the demands of the job and the role.

Question 65

The three stages of socialization have been identified as: _________________.

A)preliminary socialization,intermediate socialization and internalization
B)individual,group,and organizational socialization
C)anticipatory socialization,accommodation,and role management
D)anticipatory socialization,role adjustment,and role management

Question 66

Which of the following has not been identified as one of the activities associated with effective accommodation socialization?

A)Designing orientation programs
B)Providing performance evaluation information
C)Providing effective mentoring
D)Assigning demanding bosses

Question 67

In work organizations,a mentor can provide ______________.

A)coaching
B)role modeling
C)friendship
D)All of the above

Question 68

___________ involves a transmittal of values,assumptions,and attitudes from older to newer employees.

A)Clan building
B)Socialization
C)Culturalization
D)All of the above

Question 69

The benefits of spirituality include: ____________.

A)attaining a broader worldview
B)a more reasonable work/life balance
C)Both A and B
D)None of the above

Question 70

Secondary dimensions of diversity include all of the following except ___________.

A)marital status
B)religious beliefs
C)ethnicity
D)health disabilities

Question 71

Four major activities constitute the accommodation stage.These activities include all of the following except __________.

A)establishing new interpersonal relationships with both co-workers and managers
B)evaluating organizational performance
C)clarifying their role in the organization and in the formal and informal groups relevant to that role
D)None of the above

Question 72

The socialization process occurs ___________.

A)throughout various career stages
B)when individuals change jobs
C)when individuals change organizations
D)All of the above

Question 73

Conflict typically occurs at this stage of socialization.

A)Accommodation
B)Role management
C)Storming
D)Evaluation

Question 74

The organization's primary activity (activities)during the first stage of socialization is (are)___________ programs.

A)recruitment
B)selection
C)placement
D)All of the above

Question 75

Most mentor-mentee relationships develop over time,and there appear to be several distinct phases of these relationships.These phases include all of the following except __________.

A)initiation
B)divorce
C)trial separation
D)separation

Question 76

Individuals who experience realism and congruence during the anticipatory stage have a less stressful ________.

A)accommodation stage of socialization
B)orientation stage of socialization
C)uploading stage of socialization
D)interpersonal relationships with both co-workers and managers

Question 77

During the _________ stage of socialization,the individual sees the organization and the job for what they actually are.

A)accommodation
B)preliminary
C)anticipatory socialization
D)orientation

Question 78

On critique of a focus on spirituality is that it may __________________.

A)mean not being able to embrace the diversity of beliefs held by employees and stakeholders
B)distract from the efficiency of the operation
C)Both A and B
D)None of the above

Question 79

"Structuring training programs" is part of the ________ stage of socialization.

A)role management
B)accommodation
C)Both A and B
D)None of the above

Question 80

Core dimensions of diversity include: __________.

A)religious beliefs
B)sexual/affectional orientation
C)Both A and B
D)None of the above