Deck 2: Self-Disclosure and Trust

Question 1

Disclosing to an appropriate person can help us validate our perceptions of reality.

Answer 1

True

Question 2

Dina's team has been working together for two months.Some of Dina's team members are having difficulty balancing their work and home demands.Dina decided that she would share how she has dealt with her own personal struggles with balancing work and home.When Dina lets others know what she thinks,feels and wants,the process is best known as:

A) self-description.
B) self-analysis.
C) self-awareness.
D) self-disclosure.

Answer 2

D

Question 3

In the Johari Window,the hidden window contains information that is known to us but unknown to others.

Answer 3

True

Question 4

Self-disclosure is synonymous with self-description.

Question 5

In order to build a deeper relationship with Alexi,Tony realizes he must begin to use self-disclosure.To be effective in self-disclosing,Tony should:

A) focus on the past,not the present.
B) share facts instead of feelings.
C) develop reciprocity.
D) disclose personal information even before building familiarity in a relationship.

Question 6

Self-disclosure improves people physiologically.

Question 7

Jack did not let any of his co-workers know that he had been fired from his last job.According to the Johari Window,this information would be contained in the blind area.

Question 8

Building on your competence and enhancing micromanagement can help develop trust.

Question 9

Self-disclosure:

A) benefits only individuals and not their relationships.
B) benefits individuals psychologically and physiologically.
C) is revealing information that is apparent to others.
D) decreases the level of trust in a work environment.

Question 10

Self-description is revealing significant personal information about oneself that is not easily apparent to others.

Question 11

Self-disclosure is a sign of weakness and vulnerability.

Question 12

Friends and associates believe in your ability to follow through and do the right thing in a given situation.This depicts competence.

Question 13

Sara,while sharing information at work,must take into account that:

A) open communication is essential in dealing with and managing conflict,making effective decisions and enhancing organizational culture.
B) for effective self-disclosure,even information of a highly personal nature must be disclosed at the first meetings.
C) in work situations,it is not important for project team members and co-workers to get to know each other personally.
D) self-disclosure can create a trusting environment that is conducive to promoting only short-term relationships with employees,customers,and suppliers.

Question 14

In order to be effective in self-disclosure,one should focus more on the present than the past.

Question 15

Trust enhances self-protection.

Question 16

Self-disclosure is the process of:

A) overdisclosing prematurely before building trust.
B) sharing all facts about the past more than the present.
C) sharing significant personal information that is not readily apparent to others.
D) disclosing non-threatening information such as age,address,or organization for which you work.

Question 17

Trust is composed of five elements.Competence and consistency are amongst these elements.

Question 18

To be effective,self-disclosure must exclude reciprocity.

Question 19

The development of trust in relationships is not affected by attribution theory.

Question 20

It is wise to share your innermost dreams with co-workers on the first day at a new job.

Question 21

The nervous habit of tapping a pencil during meetings would be depicted in the _____ area of the Johari Window.

A) unknown
B) open
C) blind
D) hidden

Question 22

Trust is composed of five elements.Which of the following form a part of those elements?

A) over commitment and integrity
B) self-description and self-flattery
C) competence and consistency
D) openness and self-description

Question 23

As we receive feedback from others on their observations of our personalities and behaviors,the _____ area of the Johari Window will decrease and the _____ area of the Johari Window will become more complete.

A) blind,open
B) open,unknown
C) unknown,blind
D) open,blind

Question 24

The larger the _____ area of the Johari Window,the more productive and mutually beneficial the interpersonal relationship is likely to be.

A) blind
B) open
C) unknown
D) hidden

Question 25

Trust and _____ complete a relationship equation.

A) self-description
B) self-efficacy
C) self-esteem
D) self-disclosure

Question 26

_____ is a multifaceted concept that captures one's faith or belief in the integrity or reliability of another person or thing.

A) Over commitment
B) Trust
C) Self-description
D) Criticism

Question 27

In following the guidelines for effective self-disclosure,Casey should:

A) wait until a news is a little old,to share her thoughts and reactions about it.
B) choose the appropriate time and place for self-disclosure.
C) reveal her innermost dreams and fears to her boss on the first day of her new job.
D) share only past feelings to create an emotional connection with others.

Question 28

Which of the following is an example of self-description?

A) Your organization's name
B) Your view on capital punishment
C) Your spiritual beliefs
D) Your dislike of certain behaviors

Question 29

When Erin joins her new organization,her colleagues already know her name,her job title,and marital status.This information,according to the Johari window,would fall under the:

A) blind area.
B) hidden area.
C) open area.
D) unknown area.

Question 30

Jake has a nervous habit of wiggling his foot during meetings when he is feeling stressed.This habit,unknown to him but known to others would fall in the _____ area of the Johari Window.

A) blind
B) hidden
C) open
D) unknown

Question 31

Emily and her teammates dislike their boss because they feel he overly micromanages the team.This information however is not known to anyone at her office.Which area of the Johari window would best represent this information?

A) Blind
B) Hidden
C) Open
D) Unknown

Question 32

Nancy,on joining her new office,discloses non-threatening information about herself such as age,address,and college major to her co-workers.Nancy is engaging in:

A) self-disclosure.
B) self-description.
C) self-analysis.
D) self-awareness.

Question 33

According to the Johari window,the _____ area contains information that neither we nor others know.

A) blind area
B) hidden area
C) open area
D) unknown area

Question 34

If the _____ area of the Johari Window is large,relationships are not likely to develop beyond the acquaintance level due to lack of sharing.

A) blind
B) hidden
C) open
D) unknown

Question 35

The _____ section of the Johari Window contains information about us that is apparent to others but not to ourselves.

A) blind
B) unknown
C) open
D) hidden

Question 36

Mary was having a discussion with Tom in the company break room.When Mary told Tom the names of the companies she had worked for in the past,she was depicting:

A) self-disclosure.
B) self-awareness.
C) self-description.
D) self-analysis.

Question 37

Martha is not receptive to new ideas and is unwilling to share ideas with others.She needs to work more on the _____ element of trust.

A) integrity
B) competence
C) openness
D) compassion

Question 38

Which of the following highlights the degree to which you know about yourself and degree to which others know information about you?

A) Johari window
B) Myers-Briggs Type Indicator
C) Perceptual mapping
D) Hierarchy of needs

Question 39

According to the Johari Window,the open area:

A) consists of information about us that we don't know,but others know.
B) is relatively small at the beginning of relationships.
C) reduces as relationships grow,increasing the hidden area.
D) comprises information that we know about ourselves but that is hidden from others.

Question 40

Which of the following elements of trust best describes conformity with previous practice?

A) Integrity
B) Competence
C) Openness
D) Consistency

Question 41

Trust is:

A) easy to build.
B) without a level of risk.
C) dependent on self-disclosure.
D) not situation-dependent.

Question 42

What is trust? What are the five elements of trust as identified by Schindler and Thomas?

Question 43

Which of the following relates to your ability to honestly disclose and share your thoughts,beliefs,and feelings?

A) Integrity
B) Competence
C) Loyalty
D) Consistency

Question 44

Jack is aware of his strengths and limitations,he offers help wherever he can,and seeks resources and assistance when needed.Identify the element of trust demonstrated by him in the process.

A) Integrity
B) Competence
C) Openness
D) Consistency

Question 45

Discuss the guidelines for self-disclosure.

Question 46

What is self-disclosure? What elements should it include to be effective?

Question 47

What factors do the organizational cultures associated with trust emphasize?

Question 48

As a new team member,Sharon wants to build trust with her colleagues.Sharon can build trust by:

A) developing a reputation for loyalty.
B) making self-flattering statements.
C) revealing confidences.
D) overcommitting.

Question 49

Define the purpose of and the four regions of the Johari Window.

Question 50

In order to develop trust to better manage her team,Brenda must:

A) practice what she preaches.
B) not accept disagreements and conflicts.
C) know herself and ignore other people's perception of her.
D) start micromanaging.