Deck 15: Effective and Ethical Use of Power and Influence

Question 1

_____ power is considered an informal power base.

A) Legitimate
B) Coercive
C) Expert
D) Reward

Answer 1

C

Question 2

Legitimate flattering can help managing impressions.

Answer 2

True

Question 3

When Nicholas told his department they would be able to leave early for the holiday if they completed the budget reports,he was relying on which power base to motivate his employees?

A) Referent
B) Coercive
C) Expert
D) Reward

Answer 3

D

Question 4

Employees comply to the Legitimate power base because they like,believe in,or want to emulate the person and what he or she represents.

Question 5

If Doug wants to gain commitment rather than compliance,he should attempt to rely on his informal power base more than his formal power.

Question 6

Janet Jason is the project manger of a team.She uses her position to get battling employees to sit down and discuss their differences.This is an instance of using ____.

A) referent power
B) legitimate power
C) expert power
D) information power

Question 7

The more informal the structure,the more reasoning and performance-based data will be used for politicking.

Question 8

As a member of human resources,Stacey can control the level of negative politicking by reducing task ambiguity.

Question 9

Understanding the power bases used by his superiors will help Edgar increase the effectiveness of his politicking.

Question 10

An effective politic tends to be impulsive and rash in his or her decision making.

Question 11

Politicking can be important in complex or competitive organizations.

Question 12

Politicking can be a way to validate your "fit" within the organization and understand the playing field,which can be significant when developing your personal and organizational goals.

Question 13

Information management is one of the strategies for developing political skills.

Question 14

Caroline is a person with a strong internal locus of control.She is most probably a person having a direct impact on or extensive control over external matters.

Question 15

Wayne has access to financial and operational data that most others in his organization do not have access.This access is indicative that Wayne has a(n)_____ power base.

A) referent
B) information
C) reward
D) informal

Question 16

If you are a high Machiavellian,you see the workplace as more political and will tend to manipulate encounters in order to gain advantage in work situations.

Question 17

Marge was using ingratiation to aid her politicking when she tried to build rapport with the board before she presented her requests.

Question 18

According to which of the following power base,employees comply because they accept the authority of the person in charge?

A) Legitimate
B) Coercive
C) Expert
D) Referent

Question 19

Person power,or informal power,comes from the qualities of a person or how others view him/her.

Question 20

People who use politicking strategies have difficulties understanding the way an organization is structured-how it operates,how things get done,and how its people and culture function.

Question 21

_____ is related to a person's belief regarding how much control he or she has over external events or the external environment.

A) Locus of control
B) Self-concept
C) Self-awareness
D) Rationality

Question 22

Edward,the senior most resources in the product quality assurance team,has been able to convince his manager as well as the management to retract the product from the market as he has identified a new defect in the product while testing the product under extreme conditions.Edward has been able to do this as he had ____.

A) referent power
B) legitimate power
C) expert power
D) reward power

Question 23

In order to increase her referent power base,Casey should begin by:

A) volunteering for a project that will showcase her skills.
B) taking advantage of training provided by the company.
C) displaying her diplomas and awards in her office.
D) developing her people skills.

Question 24

People with _____ locus of control believe they have little or no control over external events.

A) weak external
B) strong internal
C) weak internal
D) strong external

Question 25

Reward power is a sub-category of the _____ power base.

A) legitimate
B) informal
C) position
D) personal

Question 26

The tactics that help determine how to politic appropriately are: evaluating the organization and ____.

A) turning up sensitivity
B) analyzing first impressions
C) choosing wisely
D) observing and listening

Question 27

Which politicking strategy demonstrates support by senior and powerful people in the organization for the decision advocated by you?

A) Upward appeals
B) Rationality
C) Inspiration appeals
D) Coalition building

Question 28

Showcasing your skills as an organizer and project manager would add to your _____ power base.

A) referent
B) coercive
C) expert
D) information

Question 29

Chris has been expecting a promotion since the last couple of years,but the promotion has been getting delayed.He decides to go to the next promotion committee meeting and discuss his reasons for wanting a promotion.Directly standing up for his positions is an example of which political strategy?

A) Assertiveness
B) Bargaining
C) Ingratiation
D) Consultation

Question 30

Which politicking strategy involves gaining support for a position from others?

A) Reciprocation
B) Rationality
C) Ingratiation
D) Coalition building

Question 31

Using personal appeals and sincere flattery to make a connection with and befriend others will increase which of the following informal power bases?

A) Referent power
B) Coercive power
C) Expert power
D) Information power

Question 32

There are three broad strategies you can use to develop your political skill: choosing wisely,____,and managing information.

A) evaluating the organization
B) managing impressions
C) reading others
D) assessing yourself

Question 33

In context to the "Reading Others" dimension that needs consideration when determining how to engage in politicking,which of the following tips help pick nuances that are occurring within and between groups of people in the room?

A) Listening intently
B) Observing aggressively
C) Enhancing your sensitivity
D) Analyzing first impressions

Question 34

Taking advantage of any training or educational opportunities provided by your organization will increase your:

A) referent power.
B) legitimate power.
C) expert power.
D) information power.

Question 35

Lynn told Anita that she would let her (Anita)run the committee meeting if she (Anita)gave her (Lynn)the next client referral.Lynn was using which politicking strategy?

A) Assertiveness
B) Bargaining
C) Ingratiation
D) Consultation

Question 36

Which of the following types of power is based on a person's ability to influence because of others' desire to identify or associate with him or her?

A) Referent power
B) Legitimate power
C) Expert power
D) Information power

Question 37

In context to the "Reading Others" dimension that needs consideration when determining how to engage in politicking,which of the following requires thinking about what the person is trying to present before accepting what is seen?

A) Listening intently
B) Observing aggressively
C) Enhancing your sensitivity
D) Analyzing first impressions

Question 38

Ben,who has been working as a senior market analyst,presented a proposal to the board for initiating market avenues in South East Asia for their products,which was happily accepted by the board.Ben was able to do this as he used his _____ power base.

A) referent
B) formal
C) expert
D) coercive

Question 39

Identify the politicking strategy that involves putting the other in a friendly mood before building a rapport for transacting business.

A) Ingratiation
B) Upward appeals
C) Inspirational appeals
D) Coalition building

Question 40

Improving relationships with and gaining confidence from managers and peers will help increase which of the following informal power bases?

A) Referent power
B) Coercive power
C) Expert power
D) Information power

Question 41

Which politicking strategy uses emotional appeals based on values and ideas to gain support?

A) Upward appeals
B) Coalition building
C) Consultation
D) Inspirational appeals

Question 42

Imagine you are a team leader and need team members to complete a certain part of the project by a deadline.Examine your power bases and discuss the pros and cons of using both formal and informal options.Provide an example for each power base including the probability of compliance and any outcomes or consequences.Determine which power base would be most appropriate and why.

Question 43

Write a short note on locus of control,in the context of politicking.

Question 44

List some of the tips for keeping organizational politics in check.

Question 45

Which politicking strategy seeks participation and input in the process before making a decision about a position to support?

A) Upward appeals
B) Coalition building
C) Consultation
D) Reciprocation

Question 46

Considering your current organization (work or association),examine the three dimensions that should be taken into account in order to determine the appropriate level of politicking for your current situation.

Question 47

The process by which individuals attempt to influence the reactions and images other's have of them is called:

A) networking management.
B) politicking management.
C) impression management.
D) information management.

Question 48

Terry went to the interview dressed in his best suit and made sure he gave the interviewer a firm handshake.Terry was trying to control the interviewer's perception of him using:

A) informational management.
B) impression management.
C) intentional management.
D) instrumental management.

Question 49

Which of the following would probably be a hurdle in ensuring positive politicking?

A) Reducing task ambiguity
B) Keeping limited communication channels
C) Providing sufficient resources
D) Formalizing the structure

Question 50

Discuss the politicking strategies one can adopt at workplace.