Deck 7: Positive Organizational Behavior

Question 1

Positive organizational behavior is a purposefully positive approach to managing the behavior of others.

Answer 1

True

Question 2

Firms that practice conscious capitalism outperformed those that do not by a 9 to 1 ratio over a 10-year period.

Answer 2

True

Question 3

Positive emotions are the opposite of negative emotions.

Answer 3

False

Question 4

One of the principles of conscious capitalism is to be shareholder-centric.

Question 5

Positive deviance is an extreme form of mental illness.

Question 6

Prosocial behaviors are positive acts performed without expecting anything in return.

Question 7

Positive emotions broaden your mindset and open you to consider alternatives when trying to solve a problem, as well as help you build social relationships.

Question 8

Employees who "flourish" report less stress and more organizational commitment and job satisfaction, perform better, and are absent less, than employees who don't flourish.

Question 9

In ABC Company, relationships between working line employees and their managers are respectful and honest. ABC is a POB organization.

Question 10

In the buffering effect, positive practices reduce the impact of negative events and stressors.

Question 11

The positivity effect is the attraction of all living systems toward positive energy and away from negative energy.

Question 12

Organizations should work to discourage positive deviance in the workplace.

Question 13

In a POB scenario, an organization measures its success by its accumulation of wealth.

Question 14

The three effects of positive organizational behavior are amplifying, buffering, and productivity.

Question 15

Positive businesses do well by being profitable, and do good by making the well-being of their stakeholders a priority.

Question 16

POB stands for Productive Organizational Behavior.

Question 17

Research supports the conclusion that positive organizational practices drive outcomes at the individual level, but not the group or organizational levels.

Question 18

POB is a traditional area of study, and research in it is very strong and well-developed.

Question 19

In the amplifying effect, positive practices escalate positive outcomes because of their association with positive emotions and social capital.

Question 20

One thing that organizations should do to foster employee positivity is to withhold negative feedback.

Question 21

To achieve positive OB, an organization must pursue the key contributors of restorative justice, compassion, and equality.

Question 22

One suggestion for transforming ordinary interactions into high-quality connections is to goof off.

Question 23

Temperance is a shared belief in helping others who are suffering.

Question 24

Mindfulness is awareness that emerges through paying attention on purpose.

Question 25

Optimists are unrealistically positive about future events.

Question 26

The three components of hope are willpower, waypower, and whypower.

Question 27

Mindfulness can be learned.

Question 28

Optimists tend to make external attributions about the causes of their success.

Question 29

Virtuousness is the shared belief in showing restraint and control when faced with temptation and provocation.

Question 30

Attentional hyperactivity is the inability to focus vividly on an object.

Question 31

Fantasizing is a form of attentional hyperactivity.

Question 32

Waypower is the ability to see alternatives to achieving a goal, even when faced with adversity.

Question 33

Employees' perceptions of formal and informal organizational policies, practices, procedures and routines are known as organizational culture.

Question 34

People with high levels of positive psychological capital have high levels of hope, efficacy, resilience, and optimism.

Question 35

Attentional deficit can result from lack of sleep, conflicting priorities, or counterfactual thinking.

Question 36

Research is clear that listening to music increases performance on the job.

Question 37

Efficacy is a component of a person's core self-evaluation; it influences how we perceive ourselves but does not influence how we perceive the world.

Question 38

Pride is a positive emotion.

Question 39

Ideals that are endorsed, shared, and supported by the organization as a whole are known as organizational norms.

Question 40

Negative emotions have no value and should be minimized.

Question 41

One characteristic that would describe an organization without positive OB is:

A) Single-minded focus on winning
B) Humility
C) Resilience
D) Compassion
E) Positive deviance

Question 42

Flourishing represents the extent to which our lives contain PERMA.

Question 43

Flourishing is related to our mental health, but not our physical condition.

Question 44

One of the components of virtuous leadership is participativeness.

Question 45

Positive practices that escalate positive outcomes because of their associations with positive emotions and social capital are having a(n) __________ effect.

A) Positivity
B) Buffering
C) Amplifying
D) Mindful
E) Attentional

Question 46

Well-being is the combined impact of positive emotions, engagement, relationships, meaning, and achievement, pursued for their own sake.

Question 47

An organization with a purpose beyond profitability, interdependence with stakeholders, conscious leadership and conscious culture is practicing:

A) Corporate deviance
B) Conscious capitalism
C) Shareholder responsibility
D) Attentional hyperactivity
E) Positive deviance

Question 48

One of the inputs of positive OB is:

A) Amplification
B) Mindfulness
C) Flourishing
D) Buffering
E) Positive deviance

Question 49

When positive practices reduce the impact of negative events or stressors, a(n) _________ effect has occurred.

A) Buffering
B) Attentional
C) Positivity
D) Amplifying
E) Deviant

Question 50

Successful performance that dramatically exceeds the norm in a positive direction is known as:

A) Organizational citizenship behavior
B) Organizational commitment
C) Social deviance
D) Positive deviance
E) Positive amplification

Question 51

Which of the following statements is false?

A) Positive and negative emotions are polar opposites
B) Negative emotions spur you to act in narrow ways
C) Positive emotions tend to broaden your mindset
D) Negative emotions are limiting
E) Positive emotions help combat negative emotions

Question 52

Which of the following is not a key principle of conscious capitalism?

A) Leadership that does not use "carrots and sticks"
B) Pursuit of a higher purpose
C) A culture focused on a higher purpose
D) Stakeholder interdependence
E) Shareholder centrism

Question 53

In order to foster employee positivity, employers should do all but one of the following. Which one?

A) Allow employees to make decisions
B) Share information with employees
C) Give employees only positive feedback
D) Make the well-being of employees a priority
E) Discourage uncivil behavior

Question 54

Prosocial behaviors are:

A) Mindful acts of kindness
B) Acts performed to build friendships
C) Part of PsyCap
D) Positive acts performed without expecting anything in return
E) An essential part of corporate social responsibility

Question 55

The focus of virtuous leadership is to help individuals, groups, and organizations to elevate, enrich, and flourish.

Question 56

The four components of virtuous leadership are forgiveness, trust, integrity, and the "greater good."

Question 57

Social support is the amount of perceived helpfulness derived from social relationships.

Question 58

One characteristic that would describe an organization with positive OB is:

A) Single-minded focus on winning
B) Pursuing wealth
C) Positive deviance
D) Secrecy
E) Figuring out how to beat the competition

Question 59

The state of being completely involved in an activity for its own sake is known as empowerment.

Question 60

The _______ effect is the attraction of all living systems toward that which is life-giving and away from that which is life-depleting.

A) Buffering
B) Attentional
C) Positivity
D) Amplifying
E) Deviant

Question 61

_________ happens when our minds are racing or wandering, resulting in compulsive daydreaming or fantasizing.

A) Mindlessness
B) Attentional hyperactivity
C) Positive deviance
D) PsyCap
E) Negative emotion

Question 62

The characteristic of PsyCap that consists of persevering toward goals is:

A) Hope
B) Efficacy
C) Optimism
D) Health
E) Resilience

Question 63

An emotion that is similar to, but more low key than joy, is:

A) Gratitude
B) Serenity
C) Amusement
D) Inspiration
E) Awe

Question 64

Which of the following is not an outcome likely to result from positive emotions?

A) Stronger social relationships
B) Lower stress
C) Psychological well-being
D) More conformity to others' opinions
E) Fewer colds

Question 65

Which of the following is not a benefit of mindfulness?

A) Increased intelligence
B) More balanced emotions
C) Personal effectiveness
D) Increased physical effectiveness
E) More effective communication

Question 66

Susan, a management major, is taking an overload of classes this term. On a team project in one of her classes, one of her teammates sees how busy she is and does the final proofreading of the team project for her. Susan is likely to be feeling:

A) Serenity
B) Gratitude
C) Amusement
D) Inspiration
E) Pride

Question 67

Barbara was watching the evening news and saw a story about people saving a horse that had fallen into an icy lake. She is likely to be experiencing:

A) Gratitude
B) Awe
C) Inspiration
D) Pride
E) Hope

Question 68

Dr. Beswick was writing questions for a test, but found herself listening to reggae music coming from an adjoining office, and thinking about her upcoming trip to the Caribbean. She is experiencing:

A) Mindfulness
B) PsyCap
C) Attention delinquency
D) Positive deviance
E) Mindlessness

Question 69

According to Professor Fred Luthans, people with high levels of positive psychological capital have high levels of:

A) Hope, extraversion, resilience, and optimism
B) Hope, efficacy, respect, and optimism
C) Health, extraversion, respect, and optimism
D) Hope, efficacy, resilience, and optimism
E) Health, efficacy, resilience, and obstinacy

Question 70

Which of the following is true about balancing positive and negative emotions?

A) We should try to eliminate all our negative emotions
B) We should have one negative emotion for each positive emotion we experience
C) Our brains actually look more for positive information over negative during daily activity
D) Positive experiences activate a survival orientation
E) Ideally, we should try to have more positive experiences than negative

Question 71

Chris just finished a calculus test. Afterward, he walked all the way across campus without being aware of anything or anyone he passed. This is an example of:

A) Mindfulness
B) Attention deficit
C) Attention delinquency
D) Positive deviance
E) Mindlessness

Question 72

Dr. Riley, a professor in the finance department, keeps his office door open only a crack during his office hours, asking visitors to knock before entering. When his door is open, people tend to stop to say hello, and that interrupts what he is doing. He finds that this increases his ability to grade exams quickly but accurately. This is an example of his increasing his:

A) Mindfulness
B) Optimism
C) Attention delinquency
D) Positive deviance
E) Mindlessness

Question 73

Eileen signed up for a photography class after having seen some spectacular wildlife art pictures done by a local artist. She is likely to be experiencing:

A) Hope
B) Joy
C) Pride
D) Interest
E) Gratitude

Question 74

A state of reduced attention, expressed in behavior that is rigid, is called:

A) Mindfulness
B) Attention deficit
C) Attention delinquency
D) Positive deviance
E) Mindlessness

Question 75

Which of the following statements about mindfulness is false?

A) Mindfulness pertains to our inner world of thinking and feeling
B) Mindfulness pertains to our outer worlds of other people and events
C) Mindfulness requires less effort than letting our minds wander
D) Mindfulness is about concentrating or focusing
E) Mindfulness represents how much we are aware and attentive to what is going on around us

Question 76

Juan finishes the special report he is producing for the Vice President of Marketing. Juan has spent many extra hours compiling this report, and he knows it is of excellent quality. Juan is likely to be experiencing:

A) Awe
B) Inspiration
C) Pride
D) Hope
E) Interest

Question 77

Of the following, which is the most frequently experienced?

A) Love
B) Hope
C) Gratitude
D) Amusement
E) Joy

Question 78

Awareness that emerges through paying attention on purpose, in the present moment, and nonjudgmentally to the unfolding of experience moment by moment is called:

A) Mindfulness
B) Attention deficit
C) Attention delinquency
D) Positive deviance
E) Mindlessness

Question 79

The acronym for remembering the characteristics associated with PsyCap is:

A) V * I * E
B) HERO
C) WILL
D) PERMA
E) CLIMB

Question 80

Of the following, which is the least frequently experienced?

A) Awe
B) Hope
C) Gratitude
D) Amusement
E) Joy