Deck 7: People, Groups, and Teams

Question 1

A planning team at a workplace is an example of a formal group.

Answer 1

True

Question 2

A grapevine network in an organization typically consists of formal groups.

Answer 2

False

Question 3

Formalizing is a stage in the group development process where the group can perform meaningfully, and where it is more likely to last.

Answer 3

True

Question 4

Group process is the way members of a group deal with each other while working on a task.

Question 5

More conflicts take place in the coordinating stage of the group development process than in any other stage.

Question 6

Followers directed by consultative leaders, have little or no freedom to disagree or to disobey.

Question 7

Too much of conformity can kill creativity and discourage people from saying what is really on their minds.

Question 8

Groupthink is an advantage that arises from conformity in a formal group.

Question 9

As a member of a newly formed group, you should consider conflicts to be a normal part of the group development process.

Question 10

Whenever a group's composition is changed, it will again go through the group development process.

Question 11

Redefining is the last stage of the group development process.

Question 12

Remaining open yet authoritative increases the chance that a group will form and evolve realistically and successfully.

Question 13

Greater differences in enthusiasm tend to predict lesser internal conflict among the group members during the forming stage of group development.

Question 14

Group process is the assignment of tasks to get a job done.

Question 15

One reason members of groups conform is to avoid pressure or rejection by the rest of the group.

Question 16

In an informal group, members do not necessarily have the final say about whether or not they can become members.

Question 17

When a group forms, it has a number of issues to resolve before it can really start to work.

Question 18

The autocratic, consultative, participative, and free-rein styles of leadership are based mostly on the extent to which the leader includes others in the process of making decisions.

Question 19

In the redefining stage of the group development process, members take a close look at their task for the first time.

Question 20

In informal groups, members may come and go.

Question 21

Mark joins the student newspaper team of his university because he is interested in journalism. Which need is Mark trying to fulfill?

A)Activities
B)Proximity
C)Cognitive
D)Security

Question 22

Work teams reduce employees' chances to have a say in their jobs.

Question 23

Climate in a workplace can be influenced by environmental factors, such as the color of the room, the noise level, and the way people dress.

Question 24

How do group members act in the forming stage of the group development process?

A)Members discuss about issues from the redefining stage.
B)Members adjust themselves in terms of what behaviors are expected of them.
C)Members collect information and translate it into group objectives.
D)Members reexamine tasks as a group problem.

Question 25

Legitimate power is based on the position a person holds in an organization.

Question 26

Which of the following best describes an informal group?

A)A group that tends to form around common interests, habits, and personality traits
B)A group that is usually governed by the formal structure of the organization
C)A group where members don't necessarily have the final say about whether or not they can be members
D)A group where members are strongly affected by organizational boundaries

Question 27

Which of the following should typically be a part of all the four group development stages?

A)Group process
B)Boss massaging
C)Groupthink
D)Cognitive dissonance

Question 28

People primarily join groups to fulfill their ____.

A)creative needs
B)cognitive needs
C)proximity needs
D)self-actualization needs

Question 29

Which of the following is an example of a formal group in a workplace?

A)A grapevine network
B)An ad hoc task force
C)A trekking group
D)A rumor mill

Question 30

A high-ranking military personnel in the U.S. is more likely to be autocratic than a consultative leader.

Question 31

When she is at work, Sara prefers having lunch with two of her colleagues because she likes to be identified as part of a group. In this case, Sara is trying to fulfill a(n):

A)assertiveness need.
B)cognitive need.
C)creativity need.
D)affiliation need.

Question 32

Establishing goals is the first step of creating a team.

Question 33

Which of the following is a characteristic of a formal group?

A)It is typically formed around common personality traits.
B)Its members are unaffected by organizational boundaries.
C)It is governed by official rules and unspoken norms.
D)Its members always have the final say about their membership.

Question 34

Team building is a process that requires efforts from everyone involved and usually takes quite a bit of time.

Question 35

Leaders cannot have authority without gaining power.

Question 36

Which of the following statements is true of a formal group?

A)It is typically formed around common personality traits.
B)Its members don't necessarily have the final say about their membership.
C)Its members primarily use the grapevine network to communicate official messages.
D)Its members are not affected by organizational boundaries.

Question 37

For success with the laissez-faire leadership style, followers must be self-directed and motivated to act without intervention.

Question 38

Consistency in a workplace is the main tool for employees' confidence in management, and management's confidence in employees.

Question 39

Charismatic power primarily comes from a person's knowledge or skill in areas that are critical to the success of a firm.

Question 40

Which of the following statements is true of the redefining stage of the group development process?

A)This stage lasts the longest as the group collects information and translates it into group objectives.
B)At this stage, members usually reveal different levels of enthusiasm.
C)At this stage, there is a willingness on the part of the members to agree with one another because of time pressure.
D)This is the first stage of the group development process.

Question 41

Which type of leader does not expect his or her position in the organization to be questioned?

A)Autocratic leader
B)Consultative leader
C)Participative leader
D)Free-Rein leader

Question 42

Which of the following is the last stage of the group development process in which the group performs meaningfully?

A)Formalizing
B)Coordinating
C)Redefining
D)Forming

Question 43

In the context of various leadership styles, musicians in large orchestras can most likely expect a(n):

A)free-rein leadership style.
B)autocratic leadership style.
C)consultative leadership style.
D)participative leadership style.

Question 44

Which of the following is a defining characteristic of work teams?

A)Work teams lead to increased income of the employees.
B)Work teams lead to increased job satisfaction.
C)Work teams lead to duplication of work.
D)Work teams challenge an individual's expertise or abilities.

Question 45

_____ is primarily based not on what you know, but who you know in the organization.

A)Expert power
B)Legitimate power
C)Networking power
D)Charismatic power

Question 46

Dr. Haynes was a college president who would openly tell the members of the faculty and staff that he would "give them the world" if they would implement his policies without complaint. Everyone who worked at the college knew that if you openly disagreed with Dr. Haynes, you would be placed on his "blacklist." Dr. Haynes best exemplifies a(n):

A)consultative leader.
B)participative leader.
C)autocratic leader.
D)free-rein leader.

Question 47

Which of the following is a reason for conformity in a group?

A)A desire to fulfill secret wishes that group members do not share with the group
B)A desire to meet a group's shared objectives
C)Its tendency to lead to a groupthink
D)Its potential to lead to healthy conflicts

Question 48

Which of the following will be most effective in improving group effectiveness?

A)Encouraging the practice of boss massaging
B)Incorporating autocratic leadership
C)Encouraging group think
D)Changing ineffective norms

Question 49

_____ is the network of shared values in an organization.

A)Hidden agenda
B)Group dynamics
C)Corporate culture
D)Valence

Question 50

Which type of power is typically used to enforce policies and regulations?

A)Coercive power
B)Expert power
C)Charismatic power
D)Networking power

Question 51

Why are conflicts in the coordinating stage of the group development process stronger and sometimes even destructive?

A)In this stage, the group is new and members are yet to adjust themselves in terms of the behavior expected of them which leads to more conflicts than any other stage.
B)In this stage, group members reexamine the task as a group problem which leads to more conflicts than any other stage.
C)In this stage. members usually reveal different levels of enthusiasm and greater the differences in this enthusiasm, the stronger the chances of internal conflict.
D)In this stage, discussion about issues from the redefining stage brings feelings out into the open in this stage which leads to more conflicts than any other stage.

Question 52

Leadership is best defined as the ability to:

A)network and look good to others.
B)persuade a group to make its agenda fit the leader's own.
C)influence people toward the attainment of goals.
D)interact with other members of a group on either an individual or network basis.

Question 53

Which of the following is a disadvantage associated with conformity?

A)Group process
B)Cognitive dissonance
C)Groupthink
D)Hidden agenda

Question 54

Which of the following statements is true about status?

A)It comes from a variety of different sources.
B)It is the ability of an individual to avoid pressure or rejection by the rest of the group.
C)It is the control of an individual over group think.
D)It can kill creativity and discourage people from saying what is really on their minds.

Question 55

The similarity between an autocratic and a consultative leader is that:

A)both types of leaders spend a great deal of time and energy getting information from followers.
B)both types of leaders are good listeners.
C)both types of leaders delegate certain tasks to their subordinates.
D)both types of leaders are solely responsible for taking final decisions.

Question 56

A way of describing the extent to which managers and others are truly willing to put the shared values and expectations of a culture into action is known as ____.

A)justice
B)influence
C)integrity
D)equity

Question 57

Which of the following is a defining characteristic of laissez-faire leaders?

A)These leaders are not comfortable delegating authority and take sole responsibility for their decisions.
B)These leaders make it very clear that they are in charge and their followers usually have little or no freedom to disagree or to disobey.
C)These leaders consult with followers to get information about organizational decisions but they take sole responsibility for the final decisions.
D)These leaders act as representatives for the group members, while allowing them to plan, control, and complete their tasks as they wish.

Question 58

Which of the following steps is likely to help build an effective team?

A)Encouraging the team members to practice groupthink
B)Building the trust of the team members
C)Promoting ethnocentrism among the team members
D)Rewarding efforts of boss massaging by over those of team members

Question 59

Which of the following best describes hidden agendas?

A)Individual members' secret agendas that are indirectly in line with a group objective
B)Discreet agendas, whose fulfillment lead to accomplishment of the group objective
C)Norms that a group member discreetly conforms to but opposes it publicly
D)Individual members' secret wishes, hopes, desires, and assumptions that are hidden from their group

Question 60

Which of the following power sources is primarily based on the position held by a person in an organization?

A)Expert power
B)Legitimate power
C)Networking power
D)Charismatic power

Question 61

Through conscious effort, a manager can build a team of employees who will function as a unit and achieve group goals. Such a group is known as a(n) ____.

Question 62

_____ leaders have both concern for people and concern for getting the job done.

Question 63

When group leaders and members can identify and confront, _____ the strength and integrity of the group increase.

Question 64

The forming stage of the group development process is also called ____.

Question 65

_____ is the first step of the group development process in which members take a close look at their task.

Question 66

_____ is the ability to influence people to work toward the goals of an organization.

Question 67

_____ is based on the attractiveness a person has to others.

Question 68

_____ means remaining predictable and fair.

Question 69

_____ are individual members' secret wishes, hopes, desires, and assumptions that they don't want to share with the group they belong to, although they will work hard to accomplish them without being discovered.

Question 70

_____ is a type of mistaken thinking that results from groups "getting along too well."

Question 71

A(n) _____ is defined as two or more people who interact with other members on either an individual or network basis.

Question 72

_____ is the final stage in the group development process where the group works smoothly in its roles and can accomplish its objectives.

Question 73

The degree of ____, whether lower or higher than what one deserves, could affect the morale of the members of a group.

Question 74

The four stages of group development process focus on two behaviors of the group: _____ and group process.

Question 75

_____ power is effective only when followers believe in the structure that produces this power.

Question 76

A(n) _____ group is governed by the official structure of the organization.

Question 77

_____ is the way team members deal with each other while working on a task.

Question 78

_____ is acting in coordination and agreement with one's group.

Question 79

A(n) _____ is a standard of behavior that is expected of members of a group.

Question 80

_____ approach is often called the laissez-faire leadership.