Deck 10: Creativity and Human Relations

Question 1

The first part of dealing with a creativity issue involves creating a new concept.

Answer 1

False

Question 2

Csikszentmihalyi had discovered that people are least likely to feel flow while at work.

Answer 2

False

Question 3

According to Arthur Koestler, habit is a stumbling block to creativity.

Answer 3

True

Question 4

True creativity requires divergent thinking.

Question 5

Terman holds that a person has to be an academic genius to be creative.

Question 6

Creativity does not do anyone much good if ideas aren't followed through with action.

Question 7

Using the "childish" freedom of curiosity will decrease your creativity.

Question 8

Frank Barren is of the view that intuition primarily depends on verbal comprehension.

Question 9

Collective habits of thought typically increase curiosity in groups.

Question 10

In the first stage of the brainstorming process, the members of the group criticize each other's ideas.

Question 11

The process of becoming an expert in any field is a good beginning point for creativity because it takes practice and hard work to become an expert at anything.

Question 12

In the nominal group method, each employee puts his or her ideas down in writing.

Question 13

Creative people are usually average or above average in intelligence.

Question 14

Work must be made rewarding, challenging, and fulfilling for a creative atmosphere to exist.

Question 15

Business factors such as the number and quality of products created are affected strongly by the creativity of the people in an organization.

Question 16

Creative people have flexibility and fluency in ideas, with the ability to know a good idea from a bad one.

Question 17

Optimal experiences have an adverse effect on a person's creativity.

Question 18

The nominal group method of group creativity discourages individual creativity within a group framework.

Question 19

One of the characteristics of creative people is that they are more motivated by extrinsic factors.

Question 20

Brainstorming is useful only for solving simple, well-defined problems.

Question 21

The Aslan phenomenon refers to situations in which people break existing rules to arrive at creative ways of doing a task.

Question 22

Which of the following statements is true of optimal experiences?

A)They are intensely enjoyable and stimulate creativity.
B)They result from the pleasure felt by an individual on achieving a goal.
C)They result from the established ways of seeing things.
D)They are highly pleasurable and less demanding.

Question 23

Creativity is best described as:

A)a practice of turning an irrational belief into an imagined disaster.
B)a type of spontaneous group discussion to help find multiple solutions to problems.
C)the ability to come up with original and effective solutions.
D)the process of changing behavior because of a reward or lack of a reward.

Question 24

Extrinsic motivation is more powerful than intrinsic motivation in encouraging creativity.

Question 25

To be creative, you need to constantly remain in the open mode.

Question 26

The either/or fallacy helps a person to arrive at creative solutions to problems.

Question 27

The open mode is a state of mind where you are relaxed, expansive, less purposeful, and more fun than in the everyday closed mode.

Question 28

According to Csikszentmihalyi, _____ refers to the pleasure derived from the creative process of reaching a goal.

A)intrinsic motivation
B)optimal experience
C)procrastination
D)serendipity

Question 29

According to psychologist Frank Barren, intuition mainly depends on:

A)scholastic abilities.
B)reasoning and verbal comprehension.
C)feelings and metaphor.
D)traditional intelligence.

Question 30

According to Roger von Oech, one of the "mental locks" that keep people from being creative is "being practical."

Question 31

Psychologist Mihalyi Csikszentmihalyi describes creative people as:

A)having big "C" creativity instead of "little c" creativity.
B)having high IQ but low EQ.
C)having original ideas but lacking the ability to know a good idea from a bad one.
D)having flexibility and fluency in ideas.

Question 32

According to Csikszentmihalyi, which of the following is a component of the "flow experience" when performing a task?

A)The activity is challenging enough to defeat the person involved.
B)The person's attention is completely absorbed by the activity.
C)The person is conscious of time and has a sense of self-awareness.
D)The activity has a broad scope with no clear goals.

Question 33

People settle for the one right answer out of a tendency to grab the first idea that comes to mind.

Question 34

Which of the following observations is true of creativity?

A)Little "c" refers to the creativity that is reserved for truly great ideas that change our lives.
B)Eminent creativity is everyday creativity which can be found in nearly all people.
C)A person needs to understand himself or herself to understand creativity.
D)Creative ideas need not be original.

Question 35

One of the biggest stumbling blocks to creativity is the belief that you somehow aren't good enough to create anything worthwhile.

Question 36

Which of the following characteristics has been shown to be most important to creativity?

A)Academic genius
B)Scholastic ability
C)Intuition
D)High IQ

Question 37

There is transparency in the nominal group method and the members of the group are required to explain their ideas to the entire group.

Question 38

New problem-solving strategies will be attempts to extract the greatest number of quality ideas from a group of people in a short time.

Question 39

Research has shown that true creativity results from:

A)more than average IQ.
B)indulging in groupthink.
C)achieving academic excellence.
D)divergent thinking.

Question 40

Which of the following is true of Lewis Terman's study of intelligence, intelligence testing, and creativity?

A)Academic geniuses rarely succeeded in professional life.
B)Creative people are typically above average in intelligence.
C)Academic geniuses are not likely to be more creative than other people.
D)All academic geniuses are involved in producing highly creative work.

Question 41

_____ are rules or beliefs that keep people from being as creative as they otherwise could be.

A)Intuitions
B)Mental locks
C)Self-images
D)Perceptions

Question 42

Which of the following statements is true of the incubation step in the creative process identified by Graham Wallas?

A)It often includes research and experimentation.
B)It is the first step of the creative process.
C)It is in this step that a newly created concept is proven to be worthwhile.
D)It is also known as the "illumination" step.

Question 43

Which of the following is the first stage of the creative process identified by Graham Wallas?

A)Incubation
B)Perception
C)Inspiration
D)Verification

Question 44

Which step of the creative process identified by Graham Wallas involves developing creativity into a solid, real concept?

A)Incubation
B)Perception
C)Verification
D)Inspiration

Question 45

A creative person is usually motivated by:

A)the joy of the discovery process.
B)the need to conform to social norms.
C)extrinsic motivators.
D)money and fame.

Question 46

Which of the following statements is true of creativity at the workplace?

A)For creativity to emerge from a company or a department, the management should encourage groupthink.
B)An effective manager encourages creativity among employees by creating a climate of deferred judgment.
C)For the inception of any creative idea in the workplace, there has to be instances of cognitive dissonance.
D)The best way to ensure that there is a creative environment in a workplace is to hire employees with high IQ.

Question 47

What do groups need to get past if they want to increase their creativity?

A)Divergent thinking
B)Collective habits of thought
C)Childish questioning
D)Independent spirit

Question 48

In the context of decision making, what does "second right answer" refer to?

A)It refers to a decision-making method where you see only one of two extremes as a possible solution.
B)It refers to decision-making errors that keep people from being as creative as they otherwise could be.
C)It refers to a decision-making strategy, created by Bob Eberle, to release your creative mind.
D)It refers to a decision-making method in which people get rid of the stumbling block that prevents them from looking for more than one solution.

Question 49

Which of the following observations concerning the different sessions of the brainstorming process is true?

A)In the first session, everyone gives their evaluative input.
B)In the first session, criticism of ideas is encouraged.
C)In the second session, all ideas are recorded.
D)In the second session, the adult part of everybody's personality takes over.

Question 50

Which of the following rules is applied in the second session of the brainstorming process?

A)Hitchhiking on others' ideas is encouraged.
B)Participants return to rational mode.
C)Silliness is encouraged.
D)Participants speak in phrases.

Question 51

The preparation stage of the creative process identified by Graham Wallas primarily involves:

A)transforming an idea into a solid, real concept.
B)proving a newly created concept, product, or service to be worthwhile.
C)making sure that you perceive the problem accurately.
D)turning the ideas over and over in your mind until a breakthrough finally takes place.

Question 52

Which of the following psychologists described the four basic steps of the creativity process?

A)Mihalyi Csikszentmihalyi
B)Sigmund Freud
C)Carl Jung
D)Graham Wallas

Question 53

In which step of the creative process is a newly created concept, product, or service proven to be worthwhile?

A)Preparation
B)Incubation
C)Verification
D)Illumination

Question 54

Which of the following is a step typically involved in the nominal group method?

A)Participants speak out various ideas in form of phrases.
B)The group members hitchhike on each other's ideas.
C)Everyone is encouraged to be as wild and crazy as possible.
D)Each group member rates the ideas suggested by the group members.

Question 55

Which of the following is typically a characteristic of creative people?

A)Academic genius
B)Extrinsic motivation
C)Independent spirit
D)Conformity

Question 56

The incubation step of the creative process identified by Graham Wallas primarily involves:

A)turning ideas over and over in your mind until a breakthrough finally takes place.
B)ensuring that your way of seeing the particular part of the world you are dealing with is useful and real.
C)transforming the new solution to your problem into useful action.
D)transforming your idea into a solid, real concept.

Question 57

_____ is a type of spontaneous group discussion to help find multiple solutions for problems.

A)Brainstorming
B)Groupthink
C)System justification
D)Force field analysis

Question 58

According to Alan Robinson and Sam Stem, what can organizations do to encourage serendipity?

A)Provide extrinsic motivations
B)Recruit employees with large "C" type creativity
C)Encourage experimentation
D)Organize more official activities

Question 59

Which of the following is a difference between brainstorming and the nominal group method?

A)Brainstorming encourages individual creativity within a group framework, whereas in the nominal group method, creativity of the entire group is stressed.
B)Brainstorming is effective with people who are shy, unsure of themselves, or simply not used to being assertive in public, whereas nominal group method is a type of spontaneous group discussion to help find multiple solutions for problems.
C)In a brainstorming session, participants speak out various ideas in form of phrases, whereas in nominal group method, the ideas remain anonymous.
D)In brainstorming, each group member rates the ideas, and votes, whereas in the nominal group method, the leader chooses the best idea.

Question 60

Which of the following activities is typically a part of the first session of brainstorming?

A)All ideas are analyzed and prioritized.
B)Idea duplications are eliminated.
C)All ideas are recorded.
D)Everyone gives evaluative input.

Question 61

According to Graham Wallas _____ is the third step of the creative process which can also be called "illumination."

Question 62

According to Alan Robinson and Sam Stem, _____ involves a fortunate accident that meets with keenness of insight.

Question 63

_____ is the beginning point for creativity.

Question 64

According to W. Edwards Deming, _____ rewards drive employee self-esteem.

Question 65

_____ motivators include money and fame.

Question 66

According to Graham Wallas, _____ is the step in the creative process, where a person can transform a problem into useful action, and test his or her solution.

Question 67

_____ refers to the moment when people derive pleasure from the creative process itself, rather than achieving their goals.

Question 68

According to Csikszentmihalyi, _____ creativity is reserved for truly great ideas and products that change our life.

Question 69

_____ is the second step of the creative process identified by Graham Wallas, where something fairly dramatic has to happen, or the creation of the new concept won't take place.

Question 70

The _____ is a circumstance that exists when people make rules and then follow them even after the situations to which they originally applied no longer exist.

Question 71

_____ is the way in which a person views the world.

Question 72

Creativity is the ability to produce ideas or solutions to problems that are ____, appropriate, and valuable.

Question 73

Dr. Teresa Amabile found that _____ motivation is more powerful than extrinsic motivation in encouraging creativity.

Question 74

In the _____ method of creative problem solving, the group is basically a tool for voting.

Question 75

_____ are ways of thinking that occur when groups have their own beliefs about what should be done and how it should be done.

Question 76

_____ is the step in the creative process, also referred to as the "happy idea(s)" step by Graham Wallas, in which a person usually feels rewarded and positive about the next step.

Question 77

The _____ method of creative problem solving is effective with people who are shy, unsure of themselves, or simply not used to being assertive in public, because the ideas remain anonymous.

Question 78

_____ is spontaneous and free-flowing, without constraints, and typically results in many new ideas rather than one solution to a problem.

Question 79

____, which is direct perception or insight, has been shown to be much more important to creativity than scholastic ability.

Question 80

_____ was devised by Alex Osborn as a method of sparking creativity in a group situation.