Deck 10: Groups, Teams, and Their Leadership

Question 1

In comparing teams and group members,which of the following is true?

A)Team members can readily identify who is/is not on the team;identifying members of a group may be more difficult
B)Group members have common goals;teams may not have the same degree of consensus about goals
C)Task interdependence typically is greater with groups than with teams
D)Group members often have more differentiated and specialized roles than team members

Answer 1

A

Question 2

Task-oriented behavior is adequate for accomplishing long-term objectives.

Answer 2

False

Question 3

Ollieism occurs when people in a highly cohesive group often become more concerned with striving for unanimity than in objectively appraising different courses of action.

Answer 3

False

Question 4

Greater cohesiveness does not always lead to higher performance.

Question 5

Social contact is better satisfied by organizations than by groups.

Question 6

Using instruments such as the Campbell Interest and Skills Survey to select personnel may help a team's effort level from an individual perspective.

Question 7

Groups are characterized by mutual interaction and reciprocal influence.

Question 8

Design is often the most frequently omitted step in teamwork.

Question 9

The distance between members of a virtual team is unidimensional.

Question 10

The inefficiencies created by more and more people working together is called

A)Groupthink
B)Social loafing
C)Process losses
D)Deindividuation

Question 11

The four process measures of effectiveness are good leverage points for fixing a problem.

Question 12

With role ambiguity,the problem is lack of clarity about just what the expectations are.

Question 13

Leaders with a large span of control tend to display more consideration and use more personal approaches when influencing followers.

Question 14

The mere opportunity to communicate electronically is sufficient to ensure teamwork.

Question 15

The phenomenon of reduced effort by people when they are not individually accountable for their work is referred to as

A)Process loss
B)Social loafing
C)Group polarization
D)Group dynamics

Question 16

Teams can operate effectively under one fixed type of authority over time.

Question 17

According to the text,a group is defined as "two or more persons who are interacting with one another in such a manner that each person influences and is influenced by each other person".Which of the following is an aspect of this definition?

A)An individual can only belong to one group
B)Group members interact with,but do not influence,each other
C)It includes the concept of the one-way nature of influence between leaders,followers and situation
D)It incorporates the concept of reciprocal influence between leaders and followers

Question 18

This refers to any time people increase their level of work due to the presence of others.

A)Social facilitation
B)Individual anonymity
C)Social loafing
D)Groupthink

Question 19

Norms can be imported from the organization existing outside the team.

Question 20

An outsider to a group often is able to learn more about norms than an insider.

Question 21

According to Ginnett's model of team leadership,groups must grapple with the issues of leadership climate and competence.These fit best within the realm of

A)Authority
B)Group boundaries
C)Norms
D)Task structure

Question 22

This refers to interactions among team members,including such aspects as how they communicate with others,express feelings toward each other and deal with conflict with each other.

A)Punctuated equilibrium
B)Collaborations
C)Group polarization
D)Group dynamics

Question 23

"Does the team have a meaningful piece of work,sufficient autonomy to perform it and access to knowledge of its results?" This relates to which of the following variables for a team to work effectively?

A)Authority
B)Task structure
C)Norms
D)Group boundaries

Question 24

A highly cohesive group with members who overstep their boundaries or even violate laws to please the leader illustrates

A)Groupthink
B)Ollieism
C)Overbounding
D)Teamwork

Question 25

For a team to do well,the individuals composing the team must sometimes not maximize their individual effort.This is referred to as

A)Subsystem nonoptimization
B)Span of control
C)Process loss
D)Intersender role conflict

Question 26

These are the informal rules that groups adopt to regulate and regularize group members' behaviors.

A)Values
B)Norms
C)Meanings
D)Groupthink

Question 27

According to Katzenbach and Smith,which of the following may be the most important single step in teamwork?

A)Development
B)Design
C)Dream
D)Dynamics

Question 28

Receiving conflicting information from two or more people about their expectations for your work behavior reflects

A)Intersender role conflict
B)Intrasender role conflict
C)Interrole conflict
D)Person-role conflict

Question 29

Functional,interdependent roles are characteristic of which stage of group development?

A)Forming
B)Storming
C)Norming
D)Performing

Question 30

These are the sets of expected behaviors associated with particular jobs or positions.

A)Group roles
B)Groupthink
C)Social facilitation
D)Group dynamics

Question 31

Receiving inconsistent signals about expected behavior from the same person as in,"I need this report back in five minutes and it had better be perfect",is called

A)Interrole conflict
B)Intrasender role conflict
C)Person-role conflict
D)Intersender role conflict

Question 32

This stage of development of groups is characterized by polite conversation,the gathering of superficial information about fellow members and low trust.

A)Norming
B)Storming
C)Forming
D)Performing

Question 33

This role conflict occurs when a store manager encourages a salesperson to mislead customers about the quality of the store's products when this behavior is inconsistent with the salesperson's values and beliefs.

A)Interrole conflict
B)Intrasender role conflict
C)Intersender role conflict
D)Person-role conflict

Question 34

The sum of forces that attract members to a group,provide resistance to leaving it and motivate them to be active in it is called

A)Group polarization
B)Social facilitation
C)Group cohesion
D)Punctuated equilibrium

Question 35

Which of the following is a possible solution for groupthink?

A)Increase cohesiveness
B)Isolate the group from outside sources which might bias decision making
C)Use independent subgroups to make recommendations
D)Use mindguards to screen negative information from the group

Question 36

The clear emergence of a leader and the development of group norms and cohesiveness are the key indicators of the _____ stage of group development.

A)Norming
B)Performing
C)Forming
D)Storming

Question 37

One of the disadvantages of highly cohesive group is finding that,people in such groups often become more concerned with striving for unanimity than in objectively appraising different courses of action.This phenomenon is called

A)Groupthink
B)Punctuated equilibrium
C)Overbounding
D)Ollieism

Question 38

At the organizational level,the TLM model suggests that we examine _____ that may be impacting the team.

A)The motivations and interests
B)The team task
C)The reward system
D)The efforts

Question 39

Which of the following is an authority dynamic?

A)Team task
B)Skills and abilities
C)Values and attitudes
D)Information systems

Question 40

A person is experiencing _____ if he/she wonders,"Just what am I supposed to be doing?"

A)Role ambiguity
B)Role conflict
C)Role overload
D)Role insufficiency

Question 41

Geographically dispersed teams are more commonly referred to as

A)Self-managed teams
B)Interdependent teams
C)Independent teams
D)Virtual teams

Question 42

Education systems relate to

A)Authority dynamics
B)Control systems
C)Interpersonal behaviors
D)Group dynamics

Question 43

Define role conflict and describe at least three types of conflict.

Question 44

List two benefits and two costs of increasing group size.

Question 45

Define group norms and their function.

Question 46

Describe two benefits and two drawbacks of greater group cohesion.

Question 47

Define a group.How is a group different from the organization as a whole?

Question 48

Describe four of the six factors which distinguish successful teams.

Question 49

Define group cohesion.List some of the problems if a group becomes too cohesive.

Question 50

List and briefly define the four stages of group development.

Question 51

Using the TLM,a leader can implement three functions to foster team leadership.Describe the three functions.