Deck 12: Skills for Developing Others

Question 1

The role theory clarified how situational demands and constraints cause

A)vertical complexity.
B)horizontal complexity.
C)role overload.
D)role conflict.

Answer 1

D

Question 2

Spatial complexity makes it easier for leaders to have face-to-face communication with subordinates, and to personally provide support and encouragement.

Answer 2

False

Question 3

Competitive advantage in one generation of a product's life is no guarantee of success for future generations of that product.

Answer 3

True

Question 4

When there is a known procedure for accomplishing a task, rules governing how one goes about it and if these rules are followed, there is one result. These features characterize a(n)

A)task autonomy.
B)structured task.
C)unstructured task.
D)task interdependence.

Question 5

Greater horizontal complexity is associated with an increased likelihood for communication breakdowns between subunits.

Question 6

Leaders can change an organization's culture.

Question 7

The degree of formalization in an organization tends to vary with its size.

Question 8

The most important point regarding situational engineering is to get leaders and followers to understand that the situation is not set in concrete.

Question 9

Jeff works as a self-employed consultant. He decides when, where and how he works based on market demand and personal preference. Jeff's job has a high degree of

A)task autonomy.
B)task interdependence.
C)task structure.
D)task feedback.

Question 10

History of the organization includes not only the recent past that bears upon today's work but also myths about the organization's origin.

Question 11

Which of the following statements about unstructured tasks is false?

A)Unstructured tasks are by nature somewhat ill defined.
B)Reducing the degree of ambiguity inherent in an unstructured situation is a leadership behavior appreciated by followers.
C)While it is easier for a leader to give instruction in unstructured tasks, it is not necessarily the most helpful thing to do.
D)Subordinates need help when a task is unstructured.

Question 12

What plays the most important role in determining who emerges as a leader, in response to the Great Man theory of leadership according to leadership researchers?

A)Abilities
B)Traits
C)Situation
D)Behavior

Question 13

Researchers advocating the situational viewpoint believed leaders were made, not born.

Question 14

Solving a morale problem exemplifies a structured task.

Question 15

Autonomy is the degree to which a job provides an individual with some control over what he does and how he does it.

Question 16

In the information age, companies succeed according to how well they can capture the benefits from "economies of scale and scope".

Question 17

Organizational climate is partly a function of organizational culture.

Question 18

Leaders at higher organizational levels spend a considerable amount of time implementing policies.

Question 19

What may appear to be a major technical innovation may also be devastating to organizational culture.

Question 20

With the Myers-Briggs Type Indicator, judgers prefer activities that are unstructured.

Question 21

Which of the following is not a characteristic of an adaptive challenge?

A)The problem can only be solved by changing the system itself.
B)It may be difficult to reach a consensus on what the problem really it.
C)The problem may be complex, but there is an expert solution to solve it.
D)These are all characteristic of an adaptive challenge.

Question 22

GLOBE researchers identified 35 specific attributes and behaviors that are viewed as positive in some cultures but negative in others. Which of the following attributes was/were included in that list?

A)Noncooperative
B)Formal
C)Dynamic
D)All of these were included in the list.

Question 23

Organizational climate

A)is highly related to job satisfaction.
B)is wider in scope.
C)has more to do with task perceptions of work.
D)is a system of shared beliefs among members of a group.

Question 24

Which of the following types of culture has roots that mean "temporary or specialized"?

A)Adhocracy culture
B)Hierarchy culture
C)Clan culture
D)Market culture

Question 25

Define task structure. Describe the leadership style(s) needed to train and supervise a new worker on a job with high task structure.

Question 26

Organizations with a _____________ culture tend to have formal rules and procedures.

A)clan
B)adhocracy
C)hierarchy
D)market

Question 27

GLOBE researchers identified six cultural dimensions that were determined to be applicable across all global cultures for assessing CLT's including

A)team-oriented leadership.
B)self-protective leadership.
C)autonomous leadership.
D)All of these are applicable dimensions of culture.

Question 28

Which of the following statements concerning societal culture is inaccurate?

A)Societal culture is comprised of the learned behaviors characterizing the total way of life of members within any given society.
B)Things like the beliefs and myths of a culture that provide context to manifest behaviors are generally hidden from view.
C)To most outsiders, the most salient and visible aspect of any culture is generally the values.
D)Becoming aware and respectful of cultural differences and cultural perspectives is critical for leaders in the global context.

Question 29

GLOBE researchers identified 22 specific attributes and behaviors that are viewed universally across cultures as contributing to leadership effectiveness. Which of the following attributes was not included in that list?

A)Dependable
B)Decisive
C)Foresighted
D)Nonexplicit

Question 30

According to the GLOBE study, societies higher on future orientation tend to:

A)Have flexible and adaptive organizations and managers.
B)Assign greater weight to love in marriage decisions.
C)Have lower rates of economic success.
D)Have lower heart attack rates.

Question 31

This refers to the number of hierarchical levels appearing on an organization chart.

A)Centralization
B)Formalization
C)Horizontal complexity
D)Vertical complexity

Question 32

Industrial age companies prospered by offering low-cost but standardized products and services. This pertains to

A)customer segmentation.
B)links to customers and suppliers.
C)innovations.
D)cross functions.

Question 33

Briefly explain the fundamental premises of Hunt and Osborn's multiple-influence model.

Question 34

The organizational structure is

A)a tangible reality.
B)an end in itself.
C)sacrosanct and permanent.
D)a tool for getting things done in organizations.

Question 35

GLOBE researchers identified 8 specific attributes and behaviors that are viewed universally across cultures as being impediments to leader effectiveness. Which of the following attributes was/were included in that list?

A)Cautious
B)Domineering
C)Asocial
D)All of these were included in the list.

Question 36

Workers may be able to accomplish their tasks in an autonomous fashion, but the products of their efforts must be coordinated in order for the group to be successful. This refers to

A)task interdependence.
B)task autonomy.
C)task structure.
D)task feedback.

Question 37

The information age organization operates with integrated business processes that cut across traditional business functions. This concerns which operating assumption underlying the information age?

A)links to customers and suppliers.
B)cross functions.
C)global scales.
D)knowledge workers.

Question 38

Typically, greater horizontal complexity is associated with

A)the number of hierarchical levels appearing on an organization chart.
B)the increased likelihood for communication breakdowns between subunits.
C)the degree of standardization in an organization.
D)the diffusion of decision making throughout an organization.

Question 39

Which of the following is an advantage of decentralized organizations?

A)Uniform policies and procedures.
B)Minimal participation in the decision process.
C)Greater acceptance and ownership of decision outcomes.
D)Clearer coordination procedures.

Question 40

If we consider the example of ironing a shirt, which of the following task dimensions would be high?

A)Task feedback
B)Task autonomy
C)Task structure
D)Task interdependence

Question 41

Define formalization and mention its advantages and disadvantages for leaders and followers.

Question 42

Explain how level of authority affects leaders' and followers' behavior.

Question 43

Write a short note on the 'feedback' as a task component in the job characteristics model with examples.

Question 44

GLOBE researchers identified six dimensions that were determined to be applicable across all global cultures for assessing CLT. Identify and discuss five of these dimensions and how they are used to categorize societies.• reflects the ability to inspire, motivate, and expect high performance from others on the basis of firmly held core values.• emphasizes effective team building and implementation of a common purpose or goal among team members.• reflects the degree to which managers involve others in making and implementing decisions.• reflects supportive and considerate leadership as well as compassion and generosity.• refers to independent and individualistic leadership.• focuses on ensuring the safety and security of the individual or group member.After analyzing the data from all the societies in the study, GLOBE researchers categorized them into 10 different societal clusters (such as Eastern Europe, Nordic Europe, Latin America, Southern Asia, and Anglo). Societies were included in a cluster based on criteria of relative similarity of values and beliefs within each cluster, and differentiation from other societal clusters.

Question 45

Explain how organizational culture impacts organizational climate.

Question 46

Define task interdependence and describe the leadership style for jobs with high interdependence.

Question 47

Describe organizational complexity and the three dimensions on which it can be measured.

Question 48

Define and differentiate organizational culture and organizational climate.