Deck 7: Nonverbal Communication Skills

Question 1

In which situation are we most likely to sustain eye contact with our conversation partner?

A)if our conversation partner is just an acquaintance
B)when we have no desire to dominate the conversation
C)when we are listening rather than talking
D)if we are discussing something unpleasant or serious

Answer 1

C

Question 2

The study of human movement and gesture is known as __________.

A)haptics
B)kinesics
C)proxemics
D)chronemics

Answer 2

B

Question 3

While sitting on a public bus,Angel uses his backpack as a(n)__________ by placing it in the seat next to him.

A)territorial marker
B)regulator
C)backchannel cue
D)adaptor

Answer 3

A

Question 4

Dr.Schumacher walks into class several minutes late.He has always been strict about classes starting on time,so you think about teasing him by saying,"You're lucky we didn't all just leave." But then you notice that Dr.Schumacher's voice is flat,his brow is furrowed,and his eye contact is indirect.You decide he may not receive your good-natured ribbing in the way you intend.What theory describes how you adapted to this nonverbal communication?

A)expectancy violation theory
B)emotional contagion theory
C)interaction adaptation theory
D)interactional synchrony theory

Question 5

Quinn notices that Avery is mirroring his gestures as they hold a conversation.What is Avery using in an attempt to communicate her interest in the conversation?

A)perception checking
B)regulators
C)territorial markers
D)interactional synchrony

Question 6

Which function is involved when our eye contact reveals our emotions to others?

A)cognitive
B)monitoring
C)regulatory
D)expressive

Question 7

Which function is involved when we use eye contact to signal with whom and when we want to talk?

A)cognitive
B)monitoring
C)regulatory
D)expressive

Question 8

The teacher put her finger to her lips to signal to the classroom that she wants them to be quiet.Which type of nonverbal cue did the teacher use?

A)illustrator
B)regulator
C)adaptor
D)emblem

Question 9

In what stage of quasi-courtship behavior are we engaged when we move closer to someone,adopt an open body posture,and make eye contact?

A)courtship readiness
B)preening
C)positional cues
D)appeals to invitation

Question 10

Through research,scientists have made many conclusions about facial expressions and people's interpretation of them,including the fact that __________.

A)complex facial expressions are more difficult to interpret
B)facial expressions are contagious
C)it's almost impossible to spot a phony smile
D)a genuine smile is usually long-lasting

Question 11

Solomon can't seem to talk without using his hands.He is always pointing,shaping,and indicating size when he talks.How would you classify Solomon's nonverbal cues?

A)illustrators
B)regulators
C)emblems
D)adaptors

Question 12

What did social psychologists Ekman and Friesen identify as key sources of nonverbal cues?

A)face,hands,and feet
B)eyes and ears
C)body orientation
D)pitch,volume,and intensity

Question 13

In what stage of quasi-courtship behavior are we engaged when we manipulate our appearance by combing our hair,straightening our tie,and double-checking our appearance?

A)courtship readiness
B)preening
C)positional cues
D)appeals to invitation

Question 14

According to psychologist Albert Mehrabian,the majority of a message's emotional meaning is communicated through __________.

A)vocal cues
B)verbal channels
C)facial expressions
D)hand gestures

Question 15

The study of personal space and the meaning of distance in interpersonal relationships is referred to as __________.

A)proxemics
B)kinesics
C)chronemics
D)paralanguage

Question 16

Regarding the interpretation of touch,it is important to remember that __________.

A)touch communicates intimacy,not power
B)uninitiated touch is usually interpreted as courtship
C)it is the person being touched who interprets meaning
D)a warm hug or touch is always welcomed

Question 17

As much of our nonverbal behavior occurs unconsciously,we tend to __________.

A)have a limited awareness of it
B)rigidly control its messages
C)ignore its emotional content
D)become easily overwhelmed by it

Question 18

Pushing your glasses back up on your nose,scratching a mosquito bite,or combing your hair are examples of __________.

A)adaptors
B)illustrators
C)emblems
D)affect displays

Question 19

Which function is involved when eye contact gives you information about another person's thought processes?

A)cognitive
B)monitoring
C)regulatory
D)expressive

Question 20

Which cue can be used in the United States and Canada to determine whether a person is lying or not?

A)more smiling
B)slower speech
C)lower pitch in voice
D)increased eye contact

Question 21

While a person's facial expression and vocal cues communicate a specific emotional response,his or her posture and gestures communicate the __________ of the emotion expressed.

A)reality
B)opposite
C)intensity
D)specificity

Question 22

Which concept suggests that people tend to "catch" the same emotions that a communication partner is displaying?

A)expectancy violation theory
B)interactional synchrony
C)perception checking
D)emotional contagion theory

Question 23

In which zone do most conversations with family and friends occur?

A)intimate
B)personal
C)social
D)public

Question 24

When being mindful of your nonverbal behavior,it is important to check to see if your behavior matches your __________.

A)intentions
B)mood
C)appearance
D)level of power

Question 25

The text recommends that you approach the process of practicing nonverbal behavior with __________.

A)a specific formula
B)a sense of urgency
C)a methodical strategy
D)a sense of play

Question 26

Oftentimes,a student will sit in the same seat all semester and may become upset if someone else takes this seat.This behavior reflects which category of nonverbal behavior?

A)territoriality
B)proxemics
C)appearance
D)body movement

Question 27

Ekman called some __________ "gymnasts of the mind," because they were surprisingly sensitive to detecting microexpressions.

A)Buddhists
B)police officers
C)women
D)judges

Question 28

Who is likely to be most skilled at interpreting nonverbal messages?

A)a person who is not good at expressing their own emotions
B)a person who is introverted
C)a person who has a high self-esteem
D)a person who is biased

Question 29

What behavior can sometimes be linked to people who lie on social media?

A)writing shorter posts
B)using less sensory references
C)using more other-oriented pronouns
D)using more self-oriented pronouns

Question 30

President Nixon visited Latin America on a goodwill tour.As he exited the plane he gave the A-OK sign.Many Latin Americans were offended by this gesture,because in their region this was an obscene gesture.Which difficulty in interpreting nonverbal behavior does this best demonstrate?

A)Nonverbal messages are often ambiguous.
B)Nonverbal messages are continuous.
C)Nonverbal cues are multichanneled.
D)Nonverbal interpretation is culture-based.

Question 31

Roark saw Alejandro sitting by himself in the quad and leaning over,with his head resting on the heels of his hands.Roark approached him and said,"Hey Alejandro,you look sad." Alejandro responded,"Huh? No,I'm just thinking." Which difficulty in interpreting nonverbal behavior does this exchange exemplify?

A)Nonverbal messages are often ambiguous.
B)Nonverbal messages are continuous.
C)Nonverbal cues are multichanneled.
D)Nonverbal interpretation is culture-based.

Question 32

What are nonverbal cues that communicate liking and engender feelings of pleasure called?

A)immediacy cues
B)arousal cues
C)dominance cues
D)friendship cues

Question 33

Facial expressions,gestures,and eye contact can flow from one situation to the next with seamless ease.Which characteristic of nonverbal messaging does this demonstrate?

A)Nonverbal messages are often ambiguous.
B)Nonverbal messages are continuous.
C)Nonverbal cues are multichanneled.
D)Nonverbal interpretation is culture-based.

Question 34

In your public speaking class,you are asked to evaluate the delivery of a classmate.You critique her vocal characteristics,eye contact,gestures,and appearance,but find that you can really only pay attention to one category at a time.Your experiences support what challenge of interpreting nonverbal messages?

A)Nonverbal messages are often ambiguous.
B)Nonverbal cues are multichanneled.
C)Nonverbal messages are continuous.
D)Nonverbal interpretation is culture-based.

Question 35

Darrah noticed that her friend,Yul,was rubbing his eyes and yawning during class today.She assumed that Yul was tired,but to be sure,Darrah decided to ask him about it.What communication behavior did Darrah use for clarification?

A)expectancy violation
B)perception checking
C)emotional contagion
D)dominance

Question 36

What is the first step to improving how you express your feelings to others?

A)being aware of your nonverbal behaviors
B)being aware of your verbal behaviors
C)practicing how you communicate verbally
D)asking others for feedback

Question 37

Mariah's goal is to express her support and encouragement to Cyrus,who is going through a hard time at home.Mariah needs to ensure that her __________.

A)support is primarily in the form of listening
B)verbal messages convey her support,even if her nonverbal ones don't
C)nonverbal messages convey her support,even if her verbal ones don't
D)nonverbal messages express the same sentiments that she conveys verbally

Question 38

Which zone of space is used for personal interactions,typically ranging from 0 to 1.5 feet?

A)personal space
B)intimate space
C)social space
D)public space

Question 39

The face,voice,and movement are all primary indicators of feelings of interest and excitement,known as __________.

A)immediacy
B)arousal
C)dominance
D)status

Question 40

Boris extended his hand toward Rajit for a handshake,but instead,Rajit embraced Boris in a hug.Boris has likely experienced __________.

A)expectancy violation
B)emotional contagion
C)territoriality
D)proxemic confusion

Question 41

Explain interactional synchrony and give an example.

Question 42

Identify and briefly describe three of the four functions researchers have identified for eye contact in interpersonal interactions.

Question 43

Explain how understanding our own use of each of the following can help us understand how we communicate interpersonally with others: emblems,illustrators,affect displays,regulators,adaptors.

Question 44

Discuss perception checking and why might it be helpful.Then,provide an appropriate perception check for the following situation: You walk into the Student Union to meet your roommate for lunch.When you sit down at the table,your roommate turns away from you,averts her eyes,says she isn't hungry,and gives only brief replies to your comments.

Question 45

Describe at least two ways to enhance your own skill in expressing nonverbal messages.

Question 46

Identify the role that each of the four spatial zones identified by Hall plays in interpersonal relationships.Use an example to demonstrate your response.

Question 47

List the names and distances,in order from closest to farthest,of Hall's four spatial zones.

Question 48

In what ways do understanding the concepts of immediacy,arousal,and dominance help us understand how our nonverbal cues are interpreted?

Question 49

Describe and give examples of three categories of movement and gestures identified by Ekman and Friesen.

Question 50

Identify and explain two of the four stages of quasi-courtship behavior.