Deck 4: Emotions: Feeling, Thinking, and Communicating

Question 1

Gwen believes that everyone should be kind at all times. This is the fallacy of perfection.

Answer 1

False

Question 2

People will respect and like you more if you go out of your way to please them.

Answer 2

False

Question 3

Lavonne can't stop worrying about her paper that is due next week. Lavonne is ruminating.

Answer 3

True

Question 4

Bob is convinced he will fail his entire program because he did poorly on one test. This is the fallacy of perfection.

Question 5

Children who grow up in families where parents dismiss emotions are not at higher risk for behaviour problems.

Question 6

When people can't talk about their emotions constructively, it can result in social isolation, unsatisfying relationships, anxiety and depression, and misdirected aggression.

Question 7

One way to reduce your anxiety about communicating is to stop talking to yourself.

Question 8

Personality traits, such as being upbeat, optimistic, and enjoying social contact, is partially biological.

Question 9

Nancy and Bob are fighting. Both have an increased heart rate, blood pressure, and adrenaline secretions. Researcher John Gottman calls this flooding.

Question 10

Excluding or isolating someone socially at work is considered workplace bullying.

Question 11

There is a significant difference between men and women in their abilities to recognize emotions in other people.

Question 12

A person's job can influence how he or she will express emotions.

Question 13

Emotion labour is emotions experienced in the workplace.

Question 14

Fear of disclosing feelings is justified because unpleasant consequences can result from doing so.

Question 15

Anita believes that she will never be successful because her parents didn't encourage her as a child in school. This is the fallacy of helplessness.

Question 16

According to the Canada Safety Council (CSC), bullying is much more prevalent in the work place than harassment.

Question 17

Most of our feelings are a direct result of the beliefs we hold.

Question 18

Emotional contagion is the process by which emotions are transferred from one person to another.

Question 19

Primary emotions are emotions experienced by children.

Question 20

It is important to express all your emotions to all the important people in your life as soon as you experience those emotions.

Question 21

Rumination is dwelling persistently on positive thoughts that, in turn, intensify positive feelings.

Question 22

Janie is feeling upset with her mother, but she has to suppress this emotion because talking about feelings in Janie's family is not acceptable. This is an example of emotion labour.

Question 23

Janice tells her colleagues that she can handle every client complaint with complete confidence and skill. This is the fallacy of perfection.

Question 24

When a person has strong emotions, many bodily changes occur.

Question 25

By thinking rationally, you will be able to eliminate debilitative emotions from your life.

Question 26

The ability to distinguish and label emotions is a vital component of emotional intelligence.

Question 27

While there is a link between physical behaviour and emotional states, mental behaviour plays no role in determining how we feel.

Question 28

In order to practice reappraisal effectively, one must repress their feelings.

Question 29

Emotional intelligence is positively linked to self-esteem, life satisfaction, and self-acceptance.

Question 30

By avoiding the fallacy of approval, you will become unconcerned about what other people think of you.

Question 31

Certain emotional experiences are common to all people, regardless of their cultural background.

Question 32

Emotions are often revealed by nonverbal behaviour.

Question 33

Jamie was feeling angry when her friend Becky came over for a visit. Becky was in a very excitable mood, and soon Jamie was feeling excited herself. This is an example of emotional contagion.

Question 34

Senders who are comfortable about revealing what they are feeling often express emotions in a coded manner.

Question 35

Men are more likely than women to reveal their strengths.

Question 36

The event that generates facilitative self-talk for one person might stimulate debilitative thinking for someone else.

Question 37

Madison has been feeling anxious lately. She can recognize that her anxiety is related to feeling overwhelmed about the amount of schoolwork she has to do in a short time frame. Additionally, she has high expectations and her exams are in a few weeks. Madison is emotionally intelligent.

Question 38

Under expression of feelings can lead to serious health risks.

Question 39

The emotions that people share directly are often negative.

Question 40

Some people fail to communicate their emotions clearly because they exaggerate them.

Question 41

"Be mindful of the communication channel." What is this guideline particularly relevant to?

A)cross-cultural communication
B)mediated-communication
C)self-management
D)teamwork

Question 42

Which statement describes social convention?

A)acting in ways that are acceptable within our society.
B)a social gathering.
C)a group of people.
D)behaviour that is socially unacceptable.

Question 43

Rick tends to believe that if something terrible can happen, it will happen to him. This is causing him a lot of anxiety in his job, and he wants to change this. Every time he thinks something bad is going to happen, he stops and writes down what he thought. What is Rick doing?

A)reappraising his irrational beliefs
B)recording his self-talk
C)monitoring his emotional reactions
D)noticing the event that activates his negative thoughts

Question 44

Norman is usually a very confident young man; however, recently, he has been questioning his ability to do his job. He doesn't want to talk about this to anyone. What is Norman experiencing?

A)fear of self-disclosure
B)fear of social conventions
C)emotional labour
D)emotion contagion

Question 45

Jane's parents have given her skills to communicate her emotions. What parenting style did they practise?

A)emotional coaching
B)emotionally dismissive
C)emotional contagion
D)emotional labour

Question 46

Reappraisal is rethinking the meaning of emotionally charged events in ways that alter their emotional impact.
Indicate the answer choice that best completes the statement or answers the question.

Question 47

What do most of the feelings we experience result from?

A)activating events
B)beliefs we hold
C)other people's actions
D)self-fulfilling prophecies

Question 48

Which statement best describes debilitative emotions?

A)They are emotional counterfeits.
B)They are intense but usually last a short time.
C)They keep you from effectively relating to others.
D)They are feelings that last a long time but not at a level that significantly impacts normal functioning.

Question 49

Anger can be either a facilitative or debilitative emotion.

Question 50

Billy is nervous about a job interview. Billy decides to change his self-talk and tell himself that he's excited about the job interview instead. Billy is practicing interpretation.

Question 51

What two things distinguish facilitative feelings from debilitative feelings?

A)intensity and duration
B)intention and intensity
C)interpretation and intention
D)longevity and interpretation

Question 52

An example of mixed emotions is feeling happy and joyful at the same time.

Question 53

What do people who subscribe to the fallacy of perfection believe?

A)Perfection requires much effort.
B)They need to be perfect to be happy.
C)They should be able to handle any situation with confidence and skill.
D)There's no point in striving to improve since perfection is unattainable.

Question 54

You believe your boss is responsible for your negative feelings rather than your own self-talk. What fallacy are you falling victim to?

A)approval
B)causation
C)displacement
D)overgeneralization

Question 55

After Chantal's girlfriend successfully lands her parachute jump, Chantal is visibly relieved but passionately reprimands her for taking such a risk. What is this an example of?

A)intense vs.mild emotions
B)mixed emotions
C)primary emotions
D)the influence of gender

Question 56

Why have researchers identified some people as "affectively" oriented?

A)They are aware of their cognitive states.
B)They effectively express their emotions.
C)They use their feelings to inform their decisions.
D)They monitor the verbal messages they send to others.

Question 57

"All men are controlling. I'm not getting into another relationship again!" What fallacy is this statement an example of?

A)causation
B)overgeneralization
C)perfection
D)shoulds

Question 58

According to the textbook, which statement is a guideline for expressing emotions?

A)The sooner a feeling is shared, the better.
B)Try to avoid sharing negative feelings whenever possible.
C)Share multiple feelings when appropriate.
D)Let others know that they have caused you to feel a certain way.

Question 59

Collectivist cultures discourage the expression of negative emotions among in-group members.

Question 60

According to research, what quality do the most successful nurses demonstrate?

A)rational thinking
B)positive self-talk
C)high emotional intelligence
D)strong technical skills

Question 61

Leslie is upset with one of her group members in school. Leslie decides to send her an email expressing how she feels. She ends up expressing several negative emotions that she would not have expressed in person. What is this an example of?

A)mediated communication
B)emotional outburst
C)inappropriate emotional expression
D)flaming

Question 62

After a disagreement with Sara about the best care plan for a patient, Jim thinks to himself, "Maybe I should have done that procedure differently." What is this an example of?

A)other-imposed self-fulfilling prophecy
B)reflected appraisal
C)self-monitoring
D)self-talk

Question 63

According to the textbook, how do men and women compare regarding the use of emoticons?

A)Women are more likely than men to use emoticons.
B)Men are more likely than women to use emoticons.
C)Men are more likely than women to use angry emoticons.
D)Women are more likely than men to use angry emoticons.

Question 64

What kind of impact does the under expression of emotions have on people?

A)no impact
B)improved relationships
C)improved health status
D)a decline in health status

Question 65

Janet states, "I feel like quitting the soccer team." What is this an example of?

A)a feeling statement
B)a situational emotion
C)an emotional intention
D)an emotionally counterfeit statement

Question 66

Your friend asks about your date and then storms out of the room when you start to tell her about it. You talk with her later and say, "I feel you've been rude." What is a better statement to clearly express your feelings?

A)"I feel that what you did isn't right."
B)"I think you ignored me, and I feel that's unfair."
C)"I'm disappointed you didn't stay to hear about my date."
D)"You made me mad by not listening to me."

Question 67

Which term refers to the ability to understand and manage one's own emotions and be sensitive to others' feelings?

A)emotional intelligence
B)empathy
C)reappraisal
D)sympathy

Question 68

Which term refers to the act of dwelling persistently on negative thoughts that, in turn, intensify negative feelings?

A)debilitative emotions
B)negative self-talk
C)rumination
D)fallacies

Question 69

Which of the following is an example of the fallacy of causation?

A)"My boss never compliments me."
B)"Bruce always makes excuses."
C)"I know I shouldn't eat junk food every night, but I can't help myself.
D)"I hurt Laura's feelings yesterday when I asked her to stop being so critical."

Question 70

Which term explains the notion that managing, and even suppressing, emotions is both appropriate and necessary?

A)emotional coaching
B)emotionally dismissive
C)emotional contagion
D)emotional labour

Question 71

What kind of influence does the overexpression of emotions have on people?

A)no impact
B)improved relationships
C)increase in blood pressure
D)decrease in blood pressure

Question 72

According to research on facial expressions and emotional states, what will happen if you put on a happy facial expression?

A)You will counter-react and feel irritable or resentful.
B)You will feel better in the rest of your body.
C)You will intensify whatever feeling you have at the time.
D)There will be no significant impact on your internal emotional state.

Question 73

Patti tells Paul that she is feeling excited, happy, and nervous about her speech tomorrow. What is Patti doing?

A)expressing mixed emotions
B)expressing multiple feelings
C)expanding her emotional vocabulary
D)recognizing her feelings

Question 74

Which term refers to the idea that mediated channels can lend themselves to expressing negative emotions more easily?

A)emotional outburst
B)internet rage
C)flaming
D)fanning

Question 75

Which term refers to emotions that prevent a person from functioning effectively?

A)debilitative emotions
B)facilitative emotions
C)emotional rumination
D)emotional contagion

Question 76

Which statement best describes self-talk?

A)It can lead to self-fulfilling prophecies.
B)It causes debilitative emotions.
C)It facilitates better communication.
D)It occurs independently of the perception process.

Question 77

Which of the following best improves the emotional statement "I am a little angry, and I wonder why you think you can behave like that"?

A)"You're making me so upset."
B)"Your emotions are getting the best of you right now."
C)"I'm upset that you've spent so much on clothes this month."
D)"I can't figure out what to do when you go beyond our budget."

Question 78

Which statement best describes facilitative emotions?

A)They contribute to effective functioning.
B)They are more common in other cultures.
C)They usually happen when you feel positive.
D)They keep you from communicating effectively.

Question 79

You believe that you should be able to complete all of your work with no mistakes. What fallacy are you falling victim to?

A)approval
B)overgeneralization
C)perfection
D)shoulds

Question 80

The textbook discussed one study that examined parents' face-to-face communication with their children. What did the study show?

A)Fathers mask their emotions more than mothers.
B)Mothers mask their emotions more than fathers.
C)Both mothers and fathers are equally expressive toward their children.
D)Fathers are more expressive to their male children compared to the mothers.