Deck 4: Individual and Social Approaches to Communication

Question 1

Groups of individuals who share similar viewpoints,experiences,and understandings of the world also share ______.

A)communibiology
B)role congruity
C)standpoints
D)emotional intelligence

Answer 1

C

Question 2

______ is a process of intentionally seeking alternative perspectives to a problem.

A)Reframing
B)Second-order change
C)First-order change
D)Core value

Answer 2

A

Question 3

______ is the most sophisticated message design logic.

A)Expressive
B)Conventional
C)Rhetorical
D)Persuasive

Answer 3

C

Question 4

Suzanne believes that communication is based on social rules.When trying to deal with a difficult group member,she often chooses to be nice rather than to be effective in getting the group member to become more responsible.This reflects which message design logic?

A)rhetorical
B)conventional
C)normative
D)expressive

Question 5

A person who exhibits a ______ will pay close attention to other peoples' communication in an effort to figure out others' points of view.

A)behavioral uncertainty
B)conventional MDL
C)positive communicator reward valence
D)rhetorical MDL

Question 6

Leaders who seek to inspire exceptional performance display which leadership style?

A)exchange-based leadership
B)socio-emotional leadership
C)transactional leadership
D)transformational leadership

Question 7

Tess finds her grandparents to be hysterical.Her grandfather is an extrovert and commands attention.He often uses slapstick humor to gain attention.Meanwhile,her grandmother will sit passively and make dry,sarcastic comments about the grandfather.This is known as ______ communication.

A)digital
B)analogic
C)symmetrical
D)complementary

Question 8

Chet is the manager of his bank.He encourages his employees to express their opinions openly,and in several instances he has come forward and acknowledged his mistakes.What component of transformation leadership does Chet possess?

A)inspirational motivation
B)idealized influence
C)individualized consideration
D)intellectual stimulation

Question 9

This generation is characterized by cynicism,entrepreneurship,and extrinsic rewards.

A)Veterans
B)Baby Boomers
C)Generation X
D)Millennials

Question 10

This approach focuses more on nature.Our traits and temperaments,which are genetic,influence our communication.

A)standpoint approach
B)communibiological approach
C)role congruity theory
D)emotional intelligence

Question 11

With regard to message design logic,______ logic is a sender-focused pattern.

A)conventional
B)rhetorical
C)pretzel
D)expressive

Question 12

Karen knows that a good leader makes an effort to establish positive attitudes among employees and toward the tasks at hand.This feature of a transformational leader is called ______.

A)inspirational motivation
B)idealized influence
C)individualized consideration
D)intellectual stimulation

Question 13

One reasoning for why the United States hasn't yet had a female president is because some say there has not been a female candidate who had the agentic qualities previous (male)presidents have had.This is known as ______.

A)double bind
B)communal qualities
C)prescriptive prejudice
D)descriptive prejudice

Question 14

The ______ level of communication is characterized as how the content should be understood,particularly in terms of the relationship between the communicators.

A)punctuation
B)grammatical
C)relational
D)individualistic

Question 15

All of the following are characteristics of the Millennial generation EXCEPT______.

A)heavy use of technology
B)low loyalty to the organization
C)prefers consensual leadership
D)satisfaction from receiving lots of recognition

Question 16

Courtney's boss accuses her of something she did not do.The boss yells and uses profanity and Courtney yells in response.When she goes back to her office,her co-worker Carrie is quietly working.Courtney quietly goes back to work.Which message design logic is Courtney's?

A)expressive
B)conventional
C)rhetorical
D)persuasive

Question 17

This approach focuses more on nurture.Our different social,economic,and symbolic experiences influence our communication.

A)standpoint approach
B)communibiology approach
C)role congruity theory
D)emotional intelligence

Question 18

This approach suggests that leadership is interpreted in masculine terms,which leads to prejudice against women in leadership positions.

A)standpoint approach
B)communibiology approach
C)role congruity theory
D)emotional intelligence

Question 19

When choking,people will instinctively grab their throats.This is known as ______ communication.

A)digital
B)analogic
C)symmetrical
D)complementary

Question 20

Danny wants to go to out to a club Friday night and James wants to stay on campus and hang out with friends.When trying to figure out where to go,James takes his time and tries to make a compromise with Danny.Which message design logic is James's?

A)expressive
B)conventional
C)rhetorical
D)persuasive

Question 21

Transactional leadership seeks to achieve solid,consistent performance from subordinates through a process of bilateral exchange.

Question 22

Role congruity theory helps explain the prejudice men experience in leadership positions.

Question 23

Maria has a Rhetorical MDL.Explain what this means.Also,explain what Maria should expect when communicating with her co-workers,Tom,Emily,and Ron.Tom has an Expressive MDL;Emily has a Conventional MDL,and Ron has a Rhetorical MDL.

Question 24

Ben,a Baby Boomer,just hired Caroline,a recent college graduate and member of the Millennial generation.Identify and describe three generational differences that might pose communication difficulties or problems between Ben and Caroline.

Question 25

The notion of punctuation suggests that interaction is understood by the people involved in it as a series of beginnings and endings,of causes and effects.

Question 26

Someone with a Conventional MDL will likely perceive someone with an Expressive MDL to be rude or embarrassing.

Question 27

The Rhetorical MDL is considered the most sophisticated.

Question 28

Explain the content and relational levels of communication.

Question 29

Having a high IQ is more powerful than emotional intelligence in terms of workplace success.

Question 30

Social role theory provides a way to understand how social expectations for behavior result in stereotypes.

Question 31

Historically,the communication discipline was focused on the nurture side of the nature-nurture debate.

Question 32

Explain what is meant when it is said that communication can be symmetrical or complementary.

Question 33

A/an ______ is a position from which you view and understand the world.

A)visual acuity
B)communibiological approach
C)agentic quality
D)standpoint

Question 34

______ qualities include behaviors that demonstrate concern for other people through the expression of affection and exhibiting sympathy,helpfulness,sensitivity,nurturance,and gentility.

A)Agentic
B)Communal
C)Standpoint
D)Dispositional

Question 35

Employers can expect members of the Millennial generation to have high loyalty to the company or organization.

Question 36

Analogic communication refers to linguistic symbols that are arbitrarily linked to meaning--usually words.

Question 37

Express the difference between first- and second-order change.