Deck 5: Ethical Considerations

Question 1

Three important things to consider when faced with a question of ethics are where the action takes place, whether the person in question holds a position of power, and

A) if there is a company policy regarding the issue.
B) the amount of damage the action could cause.
C) the importance of the people involved.
D) whether criminal or civil actions are at stake.

Answer 1

A

Question 2

A document you write should be legal, practical, and ethical, which are three separate and
unrelated issues.

Answer 2

False

Question 3

Boilerplate content includes

A) graphics and text from Web sites.
B) out of date copyrighted items.
C) existing copies of past company writings.
D) None of these answers is correct

Answer 3

C

Question 4

Keeping excellence and ethical behavior in the workplace includes

A) simple, direct expression of ideas.
B) respect for the work of colleagues.
C) satisfying the audience's need for information.
D) All of these answers is correct.
E) A and B

Question 5

Business product communication should cover liabilities, practical issues, and

A) ensure transparency.
B) customer welfare issues.
C) possible negligence.
D) All of these answers are correct.

Question 6

When writing or speaking hold yourself responsible for how well the audience understands
the message.

Question 7

To keep an audience safe from potential product dangers, writers should

A) provide clear instructions for product use.
B) ensure that warnings are clearly stated.
C) condense hazard language to not cause alarm.
D) avoid illustrations and color in the text.
E) A and B

Question 8

When confronted with an ethical challenge,

A) define the problem.
B) consider the big picture.
C) let it work itself out.
D) All of these answers are correct.
E) A and B only

Question 9

Creators of products, images or inventions are protected by intellectual property rights.

Question 10

Ethical issues, like legal issues, can be answered easily by reading related laws.

Question 11

Short-term benefits are an important consideration in ethics situations.

Question 12

You are writing a report for your company. What are some ways in which you can ensure your language and visuals are accurate? Give examples as appropriate.

Question 13

List and discuss three concerns you can use to check your actions should an ethical issue arise.

Question 14

Failure to consider ethics can result in dissatisfied customers, lost sales or loss of goodwill.

Question 15

You should assume information is covered under copyright law unless proven otherwise.

Question 16

The Sarbanes-Oxley Act was passed by Congress in response to ethical issues in
corporate accounting practices.

Question 17

Never consult colleagues regarding an ethics situation.

Question 18

The United States' international copyright laws protect

A) every element on a Web page.
B) text, graphics, and HTML only.
C) procedures, systems, or methods of operation.
D) All of these answers are correct.
E) A and B only

Question 19

Types of intellectual property include copyrights and trademarks.

Question 20

Employees should follow company Internet policies only during work hours.

Question 21

You have discovered that your company has been engaging in questionable business practices in developing a key product. What concerns might you have about these practices? What would you do to confront the situation?