Deck 2: Digital Communication

Question 1

Almost one half of Fortune 500 companies use blogs.

Answer 1

False

Question 2

Dropbox is a site where

A)teams can be contacted face-to-face.
B)team members can be tracked and scheduled.
C)documents can be securely accessed and revised.
D)All of these answers are correct.

Answer 2

C

Question 3

Two uses for a QR code are to

A)access Web sites and provide survey information.
B)link social media sites and add blog writers.
C)share project drafts and HTML code.
D)substitute for user manuals and provide customer service information.
E)None of these answers is correct.

Answer 3

A

Question 4

Skype

A)provides visual, audible, and written communication for teams.
B)is only accessible through special subscribers.
C)can't be used with tablets or phones.
D)allows transfer of large documents online.

Question 5

A Wiki can be used to

A)create Web sites.
B)collaborate on peer review.
C)group author documents.
D)All of these answers are correct.

Question 6

A Quick Response code is an image that can be scanned to access various information.

Question 7

Google Documents is a collaborative writing tool. Using it, you can

A)edit Word documents.
B)post documents to a blog.
C)add team members and delete writers.
D)edit HTML files.
E)All of these answers are correct.

Question 8

Other collaborative sites available for technical communicators are

A)WetPaint.
B)Access Grid.
C)TikiWiki.
D)All of these answers are correct.

Question 9

Some types of writing apps are

A)Simplenote.
B)Documents To Go.
C)Notesy.
D)MS OneNote.
E)All of these answers are correct.

Question 10

Web collaboration is important for companies with employees worldwide.

Question 11

Groupware tools can include

A)digital conferencing and management tools.
B)MS Office Suite.
C)Social media sites and wikis.
D)A and C are correct.
E)All of these answers are correct.

Question 12

Threaded discussions eliminate lengthy e-mail communications.

Question 13

SharePoint allows workers to

A)retrieve text and graphics.
B)access files on smart devices.
C)schedule dates and access team e-mail.
D)All of these answers are correct.

Question 14

Mobile application software, though popular with the public, has limited use in corporate communication.

Question 15

Groupware does not allow for long distance or extended communication with teams.

Question 16

How can mobile apps and the use of smart devices affect workplace communication? Use specific examples in your discussion.

Question 17

Digital teams are dispersed groups using various online collaborative software.

Question 18

Smartphones and tablets allow employees

A)the ability to text, tweet or e-mail anytime.
B)to use mobile apps to enhance work output.
C)A and B are correct.
D)None of the answers is correct.

Question 19

Examples of mobile apps can include

A)apps for writing.
B)storage apps.
C)apps to manage time.
D)All of the answers are correct.

Question 20

Discuss using writing apps and collaboration tools in working with dispersed teams. What are some of the challenges these tools overcome?