Deck 12: Ethics and Responsibilities in the Workplace and Marketplace

Question 1

Employees are almost always identified by corporations as critical stakeholders.

Answer 1

True

Question 2

Patricia posted some derogatory and irresponsible comments about her employer on her Facebook page.Her manager saw the comments.Patricia may now face the possibility of termination.

Answer 2

True

Question 3

The federal government has enacted legislation which requires that corporations implement employment equity.

Answer 3

True

Question 4

One argument against the 'backing off the fast track' phenomenon is that work has become an obsession to many.

Question 5

There are calls for a return to the work ethic of the past.

Question 6

Diversity management is not voluntary.

Question 7

Competitors and suppliers are business-to-consumer (B2C) stakeholders.

Question 8

Overzealous employees who show extreme loyalty should be viewed cautiously by managers.

Question 9

Employers do not have a right to know about the marital status of an employee.

Question 10

Many firms are committed to greater employee involvement as an approach to improving working conditions.

Question 11

Consumerism seeks to protect the rights of buyers.

Question 12

Discrimination is preferential treatment based on education.Those with higher academic qualifications are paid higher salaries and receive superior benefits.

Question 13

Privacy of personal information is regulated by the federal government's Personal Information Protection and Electronic Documents Act (PIPEDA).

Question 14

The work ethic holds that work is a purposeful activity.

Question 15

Consumer sovereignty involves the right to choose.

Question 16

When assessing trustworthiness in employees,the overzealous,most loyal workers are the ones you can always trust the most.

Question 17

It is easy to measure loyalty.

Question 18

The work ethic had its beginnings in communism.

Question 19

Discrimination can become part of a manager's habit,so much so that they do not even realize they are discriminating against an employee.

Question 20

The loyalty of employers to employees has increased steadily over the past three decades.

Question 21

Corporations promoting socially and environmentally friendly products are accused of greenwashing.

Question 22

Business-to-business activity is based on trust and collaboration.

Question 23

Buyers and suppliers are sometimes confronted with ethical issues related to bribes,gifts,and hospitality.

Question 24

Mergers and acquisitions always reduce competition.

Question 25

According to theories regarding the work ethic,work is important because it

A) Is a purposeful activity
B) Allows for leisure time
C) Is a hedonistic activity
D) Still provides divine dignity
E) Permits the accumulation of wealth

Question 26

Supplier and customer relationships are governed formally through regulations.

Question 27

Consumer sovereignty reflects collectiveness as opposed to individualism.

Question 28

There are many issues which relate to employees in the workplace.One particular area is that of working conditions.Which of the following does not apply to working conditions?

A) Healthy workplace
B) Employee's right to know
C) Respect for working hours
D) Work-life balance
E) Wellness programs

Question 29

Competitive pressures have resulted in unethical business practices.

Question 30

Sustainability purchasing applies only to the upstream end of the value chain.

Question 31

Pyramid selling is legal in Canada

Question 32

Concentration of corporate power can be measured within a single industry by providing the percentage of sales controlled by the four or eight largest firms.

Question 33

In highly concentrated industries,corporations behave in a dissimilar manner.

Question 34

Consumerism was born,in part,as a result of poor after-purchase service and high-pressure sales tactics.

Question 35

The fair trade movement is anti-capitalist.

Question 36

Ethical trade is an example of sustainability purchasing.

Question 37

The responsibility for disposal has been shifted upstream to consumers.

Question 38

The value chain transforms intermediate goods into final goods.

Question 39

All products follow the same value chain.

Question 40

Suppliers in a commercial relationship with one another are referred to as a business partnership.

Question 41

The Competition Act governs business conduct.The Act covers all of the following,except:

A) Conspiracy
B) Abuse of dominant position
C) Predatory pricing
D) Review of mergers
E) Producer sovereignty

Question 42

Consumer sovereignty exerts its influence through

A) Boycotts
B) Consumerism
C) Collectivism
D) Antagonism towards materialism
E) Self-interest

Question 43

The Competition Act has provisions to ensure suppliers do not take advantage of customers,which of the following is an exception to these provisions?

A) Exclusive dealing
B) Non-disclosure of conflicts of interest
C) Price discrimination
D) Refusal to deal
E) Exclusive discrimination

Question 44

Consumer sovereignty encompasses which of the following definitions?

A) It refers to only economic values
B) Consumers can only decide whether to buy
C) Consumers have more power than producers
D) It is noticed and supported by producers
E) Consumers dictate the type, quality, and quantity of goods to be provided

Question 45

Discrimination refers to all of the following,except:

A) Preferential treatment related to work
B) Less preferential treatment related to work
C) Race
D) Physical appearance
E) Nepotism

Question 46

The 'Model of Socially Conscious Consumerism' includes influences,enhancers,and impediments.Which of the following is an impediment?

A) Willingness to punish
B) Clear benefit
C) Consumer sacrifice
D) Salience of issue
E) Consumer knowledge of action

Question 47

There are eight stages in the supply chain.Which of the following is not a stage in the downstream position of the chain?

A) Raw materials
B) Local processing
C) Quality control
D) Transportation
E) Distribution

Question 48

Under the Competition Act,predatory pricing is

A) Fixing prices
B) Bid-rigging
C) Selling products at different prices in different regions
D) The result of a merger or acquisition
E) Selling products at a price lower than the acquisition cost

Question 49

Counterarguments to the 'backing off the fast track' phenomenon includes all of the following,except:

A) Canadians are working harder than ever
B) More is expected in terms of productivity and quality
C) Long working hours of management and professional persons
D) Work is an obsession
E) Feeling alienation

Question 50

Canadian Tire is one corporation that has a 'supplier codes of conduct.' Sections in these codes do not normally include:

A) Compliance with laws
B) Employment standards
C) Environmental protection
D) Fair pricing
E) Confidentiality and privacy

Question 51

Consumers demand ethical products.Issues which arise to meet this demand include all of the following,except:

A) Consumers feel conflicted about big-box stores
B) Higher prices
C) Government restrictions which limit choice
D) Greenwashing
E) Somewhat higher prices

Question 52

The 'Model of Socially Conscious Consumerism' includes influences,enhancers,and impediments.Which of the following is an enhancement?

A) Willingness to change behaviour
B) Consumer behavioural intentions
C) Negative consumer attributions
D) Willingness to pay a premium
E) Consumer knowledge.

Question 53

Ethical issues arise in several aspects of a supply chain.Which of the following is not normally an issue?

A) Raw materials from multiple sources
B) Materials which have environmental issues
C) The employment of local workers
D) Materials which have human rights issues
E) Raw materials shipped out of country for processing

Question 54

Under the Competition Act,one characteristic is 'abuse of dominant position.' This characteristic includes

A) Preventing companies from entering a market
B) Price fixing
C) Selling products at an unreasonably low price
D) Acquisition of customers
E) Bid-rigging

Question 55

Government involvement tends to be more influential in which section of the supply chain?

A) Raw materials and processing
B) Transportation
C) Manufacturing
D) Distribution
E) Consumers and consumption

Question 56

Several factors encourage competition in Canada,except:

A) Entrepreneur
B) Deregulation
C) Rise of conglomerates
D) Technology
E) Privatization

Question 57

The 'Model of Socially Conscious Consumerism' includes influences,enhancers,and impediments.Which of the following is not an influence?

A) Education
B) Involvement
C) Peer influences
D) Gender
E) Intentions

Question 58

There are several informal rights governing the customer-supplier relationship.These rights include all of the following except

A) The supplier's right to supply goods and services
B) Customers' automatic acceptance of terms or conditions
C) Preferential treatment is not expected or received
D) Ethical negotiations
E) Conflicts of interest will be disclosed

Question 59

Which of the following critical behaviours for managers is most likely to increase employee loyalty and commitment?

A) Be cautious of extreme loyalty
B) Loyalty must be seen as a corporate priority
C) Provide job security
D) Provide a good compensation package
E) Give trust and loyalty before expecting it

Question 60

The 'backing off the fast track' phenomenon includes all of the following,except:

A) A greater focus on the quality of life
B) Work is not sufficiently fulfilling
C) It allows the individual to answer their 'calling'
D) Changing careers
E) Refusing to perform overtime

Question 61

What ethical issues are related to diversity management?

Question 62

Explain what is meant by the following statement: "Consumerism is an expression of individualism as opposed to collectivism".

Question 63

What ethical and responsibility issues are related to fair compensation?

Question 64

What are the origins of the work ethic concept?

Question 65

Which of the following is not a characteristic of sustainability purchasing?

A) Preference to suppliers that generate positive social and environmental outcomes
B) Regulation is imposed by government
C) Integrates sustainability considerations into product selection
D) Entails looking at what products are made of, where they come from, and how they are made
E) Includes how products will be ultimately disposed

Question 66

Discrimination is the preferential (or less than preferential) treatment on bases not directly related to qualifications of the job or performance on the job.What are typically the bases on which discrimination is imposed?

Question 67

What ethical issues are related to working conditions?

Question 68

What is the influence of suppliers in a competitive market? In a monopolistic market?

Question 69

Fair trade focuses on which of the following stages of the supply chain?

A) Upstream portions
B) Local processing
C) Manufacturing
D) Downstream portions
E) Consumers and consumption

Question 70

The Ethical Trading Initiative (ETI) is an alliance of companies,trade unions,and voluntary associations.These groups work together to do all of the following except

A) Improve the lives of workers in developing countries
B) Aim for a world where workers are free from exploitation
C) Workers are employed in conditions of freedom, security, and equity
D) Tackle issues which cannot be addressed by corporations
E) Use the market system to limit the influence of supplier stakeholders

Question 71

What ethical issues are related to workplace privacy?

Question 72

Explain "extended producer responsibility".In which direction is the responsibility for the disposal of waste shifting?

Question 73

Explain the purpose of the Competition Act.

Question 74

Describe the basic principles of consumer sovereignty.

Question 75

Discuss the fair trade movement.