Deck 3: Systems Documentation Techniques

Question 1

Preimer Life Company is a life insurance company that collects,stores,prepares and provides customerized life insurance policy to customers in the Midwest.When a customer's information is received,it is recorded in a database and a ticket is provided to the policy underwriter .When the life insurance policy is issued,the database is updated so that it always reflects the correct amount of life insurance coverage and the length of the policy available to the customers.In a data flow diagram,which type of symbol would be used to represent policy underwriters?

A)

B)

C)

D)

Answer 1

A

Question 2

In a DFD,a "data sink" is also known as a

A)data store.
B)transformation process.
C)data flow.
D)data destination.

Answer 2

D

Question 3

In general,a data destination will be shown by

A)an arrow pointing away.
B)an arrow pointing in.
C)arrows pointing both ways.
D)no arrows, only two horizontal lines.

Answer 3

B

Question 4

A data flow diagram

A)is a graphical description of the source and destination of data that shows how data flow within an organization.
B)is a graphical description of the flow of documents and information between departments or areas of responsibility.
C)is a graphical description of the relationship among the input, processing, and output in an information system.
D)is a graphical description of the sequence of logical operations that a computer performs as it executes a program.

Question 5

A DFD created at the highest-level or summary view is referred to as a

A)process diagram.
B)overview diagram.
C)content diagram.
D)context diagram.

Question 6

All of the following are guidelines for preparing data flow diagrams except

A)show the most detail in the highest-level DFD.
B)include all storage files, even if they are only temporary.
C)uniquely name all data flows.
D)sequentially number process bubbles.

Question 7

The passage of the Sarbanes Oxley Act

A)made documentation skills even more important.
B)requires public companies to prepare an annual internal control report.
C)mandates that auditors must be able to prepare, evaluate and read documentation tools such as flowcharts.
D)All of the above.

Question 8

The Sarbanes-Oxley Act requires independent auditors to

A)create flowcharts to document business processes.
B)understand a client's system of internal controls.
C)establish effective internal controls.
D)prepare and understand all types of system documentation.

Question 9

Which of the following is not a true statement?

A)Documentation tools save an organization both time and money.
B)Documentation tools are used extensively in the systems development process.
C)Data flow diagrams and flowcharts are the two most frequently used systems development documentation tools.
D)Data flow diagrams and flowcharts are difficult to prepare and revise using software packages.

Question 10

In a data flow diagram of the customer payment process,"Customer" will appear above or in

A)a square.
B)a circle.
C)two horizontal lines.
D)none of the above

Question 11

In a data flow diagram of the customer payment process,"Customer payment" will appear above or in

A)a square.
B)a circle.
C)two horizontal lines.
D)an arrow.

Question 12

In a DFD,a "bubbles" is also known as a

A)data store.
B)transformation process.
C)data flow.
D)data destination.

Question 13

Graphical representations of information are often supplemented by

A)narrative descriptions.
B)relevant e-mail communications.
C)logic charts.
D)oral descriptions from management.

Question 14

More than one arrow is needed between symbols on a DFD if

A)data elements always flow together.
B)data elements flow at different times.
C)data elements flow to different locations.
D)there is no guideline on use of single or multiple arrows.

Question 15

Preimer Life Company is a life insurance company that collects,stores,prepares and provides customerized life insurance policy to customers in the Midwest.When a customer's information is received,it is recorded in a database and a ticket is provided to the policy underwriter .When the life insurance policy is issued,the database is updated so that it always reflects the correct amount of life insurance coverage and the length of the policy available to the customers.In a data flow diagram,which type of symbol would be used to represent the system processing customer's information?

A)

B)

C)

D)

Question 16

In a customer payment processing DFD,the "update receivables" activity will be represented by ________,the "accounts receivable file" will be represented by ________,and the "credit manager" will be represented by ________.

A)a square; two horizontal lines; a circle.
B)a rectangle; a square; a circle.
C)a circle; two horizontal lines; two horizontal lines.
D)a circle; two horizontal lines; a square.

Question 17

In a payroll processing DFD,the "prepare reports" activity will be represented by ________,the "employee payroll file" will be represented by ________,and the "management" will be represented by ________.

A)a circle; two horizontal lines; a square.
B)a circle; two horizontal lines; two horizontal lines.
C)a rectangle; a square; a circle.
D)a square; two horizontal lines; a circle.

Question 18

In a data flow diagram of the customer payment process,"update receivables" will appear above or in

A)a square.
B)a circle.
C)two horizontal lines.
D)none of the above

Question 19

Most processes on a DFD can be identified by

A)data in-flows only.
B)data out-flows only.
C)data flows both into or out of a process.
D)always being followed by a data store.

Question 20

In preparing a DFD,when data are transformed through a process,the symbol used should be

A)a circle.
B)an arrow.
C)a square.
D)two horizontal lines.

Question 21

Preimer Life Company is a life insurance company that collects,stores,prepares and provides customerized life insurance policy to customers in the Midwest.When a customer's information is received,it is recorded in a database and a ticket is provided to the policy underwriter .When the life insurance policy is issued,the database is updated so that it always reflects the correct amount of life insurance coverage and the length of the policy available to the customers.In a data flow diagram,which type of symbol would be used to represent the flow of data provided by the customers into the system?

A)

B)

C)

D)

Question 22

A well-planned and drawn level 0 data flow diagram for the payroll cycle would show which of the following processes?

A)0.1 Update employee/payroll file; 0.2 Pay employee; 0.3 Prepare Reports; 0.4 Pay taxes; 0.5 Update general ledger.
B)0.1 Update employee/payroll file; 0.12 Pay employee; 0.13 Prepare Reports; 0.14 Pay taxes; 0.15 Update general ledger.
C)1.0 Update employee/payroll file; 1.2 Pay employee; 1.3 Prepare Reports; 1.4 Pay taxes; 1.5 Update general ledger.
D)1.0 Update employee/payroll file; 2.0 Pay employee; 3.0 Prepare Reports; 4.0 Pay taxes; 5.0 Update general ledger.

Question 23

Preimer Life Company is a life insurance company that collects,stores,prepares and provides customerized life insurance policy to customers in the Midwest.When a customer's information is received,it is recorded in a database and a ticket is provided to the policy underwriter .When the life insurance policy is issued,the database is updated so that it always reflects the correct amount of life insurance coverage and the length of the policy available to the customers.In a data flow diagram,which type of symbol would be used to represent the storage location of data in the system?

A)

B)

C)

D)

Question 24

Preimer Life Company is a life insurance company that collects,stores,prepares and provides customerized life insurance policy to customers in the Midwest.When a customer's information is received,it is recorded in a database and a ticket is provided to the policy underwriter .When the life insurance policy is issued,the database is updated so that it always reflects the correct amount of life insurance coverage and the length of the policy available to the customers.In a data flow diagram,which type of symbol would be used to represent the process of updating customers' life insurance records in the system?

A)

B)

C)

D)

Question 25

Data flow diagrams depict

A)processes, but not who is performing the processes.
B)processes, but not the data that flows between processes.
C)who is performing processes, but not how they perform the process.
D)who is performing processes, but not the data that flows between processes.

Question 26

Terrell and Monique Anderson run an antique store in their hometown of Dayton,Ohio.To find items to sell in their shop,they travel around the United States and Europe buying unique artifacts.Within an hour of making a purchase,they use their smartphone to take a picture of the item and post a short tweet about the item on Twitter.Then,they ship the item back to Dayton for sale in their shop.Which symbol should be used to represent Twitter in a context diagram of this process?

A)

B)

C)

D)

Question 27

Which is the correct label for the blank transformation process circle in the data flow diagram below?

A)1.2 Check Credit
B)1.2 Enter Order in Sales Journal
C)1.2 Does Customer Have Credit?
D)1.2 Salesperson Approves

Question 28

In the data flow diagram below,inventory is a

A)data store.
B)data source.
C)data flow.
D)data source and destination.

Question 29

Terrell and Monique Anderson run an antique store in their hometown of Dayton,Ohio.To find items to sell in their shop,they travel around the United States and Europe buying unique artifacts.Within an hour of making a purchase,they use their smartphone to take a picture of the item and post a short tweet about the item on Twitter.Which symbol should be used to represent the preparation of data for their tweet in a context diagram of this process?

A)

B)

C)

D)

Question 30

Chas Mulligan has been hired by Yardley Security as an assistant to the internal auditor.He has been asked to document the existing accounting information system,and focus on the activities and flow of data between activities.He decides to begin with a summary description of the sources and uses of data in the organization and how they are processed by the system.The documentation tool that he should employ for this purpose is a

A)data flow diagram.
B)document flowchart.
C)system flowchart.
D)program flowchart.

Question 31

Explain the relevance of the Sarbanes Oxley Act to the documentation tools presented in this chapter.

Question 32

Describe a situation in which data flow should be shown with two data flow lines instead of one.

Question 33

Explain two reasons why it is important to have a working knowledge of DFDs and flowcharting.

Question 34

A well-planned and drawn level 0 data flow diagram for the expenditure cycle would show which of the following processes?

A)1.0 Order Goods; 2.0 Receive and Store Goods; 3.0 Pay for Goods.
B)1.0 Order Goods; 1.1 Receive and Store Goods; 1.2 Pay for Goods.
C)0.1 Order Goods; 0.2 Receive and Store Goods; 0.3 Pay for Goods.
D)0.1 Order Goods; 0.12 Receive and Store Goods; 0.13 Pay for Goods.

Question 35

Discuss the ways in which information professionals interact with documentation tools and the various levels of understanding necessary.

Question 36

Terrell and Monique Anderson run an antique store in their hometown of Dayton,Ohio.To find items to sell in their shop,they travel around the United States and Europe buying unique artifacts.Within an hour of making a purchase,they use their smartphone to take a picture of the item and post a short tweet about the item on Twitter.Which symbol should be used to represent the transfer of data to Twitter in a context diagram of this process?

A)

B)

C)

D)

Question 37

Terrell and Monique Anderson run an antique store in their hometown of Dayton,Ohio.To find items to sell in their shop,they travel around the United States and Europe buying unique artifacts.Within an hour of making a purchase,they use their smartphone to take a picture of the item and post a short tweet about the item on Twitter.Which symbol should be used to represent the remote server that stores the tweets (i.e.,the Twitter posts)data?

A)

B)

C)

D)

Question 38

Describe the different levels of DFDs.

Question 39

What does the Sarbanes-Oxley Act require that is relevant to documentation tools?

Question 40

How is a DFD different from a flowchart?

Question 41

Which documentation technique would not depict the type of storage medium used (such as a flash drive or a hard drive)to physically store data?

A)system flowchart
B)data flow diagram
C)business process diagram
D)internal control flowchart

Question 42

Following is a context diagram for a current Payroll Processing System.a)Identify the data sources and destinations,data flows,and transformation process marked by question marks.b)What would you need to do to explode this diagram?

Question 43

Identify five important guidelines for drawing a DFD.Select one from your list and describe why it could be the most important one to consider when preparing a DFD.Support your choice with an example.

Question 44

In the data flow diagram below,which process happens first?

A)Respond to customer inquiries
B)Take order
C)Check inventory availability
D)Approve order

Question 45

In a data flow diagram,a triangle represents

A)an internal control.
B)document filing.
C)on page connection.
D)document processing.

Question 46

In a data flow diagram that depicts a company's internal controls,where is each internal control typically explained in detail?

A)in an annotation on the same page as the internal control
B)inside the symbol used to represent the internal control
C)on a table that accompanies the internal control data flow diagram
D)Internal controls are not typically explained in detail in an internal control data flow diagram.

Question 47

The Sarbanes-Oxley Act requires auditors to create flowcharts to document business processes.

Question 48

Discuss the idea of a data flow.

Question 49

When preparing a document flowchart,the names of organizational departments or job functions should appear in the

A)column headings.
B)right-hand margin.
C)written narrative accompanying the flowchart.
D)title of the flowchart.

Question 50

Flowchart symbols

A)are divided into four categories.
B)are unique to the organization creating the flowchart.
C)are normally drawn using a flowcharting template.
D)eliminate the need for narrative descriptions or explanations.

Question 51

In the data flow diagram below,Shipping is a

A)data store.
B)data flow.
C)data source.
D)data destination.

Question 52

The correct label for Shape 1 in the flowchart below is

A)Purchase Order 3
B)Purchase Requisition 1
C)Accounts Payable Trial Balance
D)Purchase Order 2

Question 53

In a data flow diagram of the vendor payment process,what symbol would most appropriately reflect an update of the payables account?

A)a square
B)a circle
C)two horizontal lines
D)none of the above

Question 54

The correct label for Shape 2 in the flowchart below is

A)1
B)Purchase Requisition 1
C)Receiving Report 1
D)2

Question 55

What is the value of using a context diagram when working with DFDs?

Question 56

The correct shape for the triangle labeled "Supplier" in the flowchart below should be a

A)magnetic tape.
B)terminal.
C)manual process.
D)off-page connector.

Question 57

In a data flow diagram of the order shipping process,what symbol would most appropriately denote a "Bill of Lading" (a form of shipping document)used in the process?

A)a square
B)a circle
C)two horizontal lines
D)an arrow

Question 58

The correct label for Shape 3 in the flowchart below is

A)Purchase Order 1.
B)Purchase Requisition 1.
C)Receiving Report 1.
D)4.

Question 59

In the data flow diagram below,a customer order must be approved before the company checks to make sure the inventory is available.

Question 60

In a data flow diagram of the vendor payment process,"Vendor" will appear above or in

A)a square.
B)a circle.
C)two horizontal lines.
D)none of the above

Question 61

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent a decision?

A)#10
B)#15
C)#9
D)#6

Question 62

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent a general ledger master file kept on magnetic disk?

A)#2
B)#11
C)#7
D)#8

Question 63

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent a connection to another part of the flowchart on the same page?

A)#4
B)#13
C)#14
D)#9

Question 64

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent an invoice sent to a customer?

A)#2
B)#6
C)#1
D)#3

Question 65

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent a beginning,an ending,or a connection to another procedure?

A)#13
B)#14
C)#15
D)#16

Question 66

Which is a true statement regarding the use of the manual processing symbol in a flowchart?

A)If a document is moved from one column to another, show the document only in the last column.
B)Each manual processing symbol should have an input and an output.
C)Do not connect two documents when moving from one column to another.
D)Use a manual processing symbol to indicate a document being filed.

Question 67

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent customer credit request sent by a sales person to the credit manager?

A)#1
B)#2
C)#5
D)#8

Question 68

A flowchart that depicts the relationships among the input,processing,and output of an AIS is

A)an internal control flowchart.
B)a document flowchart.
C)a system flowchart.
D)a program flowchart.

Question 69

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent a manual process?

A)#5
B)#6
C)#10
D)#8

Question 70

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent a payroll master file kept on magnetic tape?

A)#4
B)#7
C)#8
D)#11

Question 71

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent a flow of data or documents?

A)#12
B)#13
C)#11
D)#15

Question 72

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent a file of paper documents?

A)#7
B)#8
C)#9
D)#15

Question 73

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent a communication link?

A)#12
B)#13
C)#11
D)#15

Question 74

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent the display of a report on a computer screen?

A)#7
B)#8
C)#3
D)#11

Question 75

Which is a true statement regarding a document flowchart?

A)A document flowchart illustrates the sequence of logical operations performed by a computer.
B)A document flowchart is particularly useful in analyzing the adequacy of internal control procedures.
C)A document flowchart is more useful than a data flow diagram.
D)A document flowchart is not normally used in evaluating internal control procedures.

Question 76

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent a general ledger?

A)#2
B)#1
C)#6
D)#11

Question 77

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent a connection to another part of the flowchart on a different page?

A)#4
B)#9
C)#14
D)#15

Question 78

In a document flowchart of a manual customer payment processing system,"update customer file" will be shown by a(n)________ symbol,and "update account receivable" will be shown by a(n)________ symbol.

A)input; output
B)input; manual operation
C)manual operation; output
D)manual operation; manual operation

Question 79

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent the addition of information about a step represented in another symbol on the flowchart?

A)#12
B)#13
C)#11
D)#15

Question 80

Use the chart below to answer the following questions regarding flow chart symbols.
Which symbol would be used in a flowchart to represent a computer process?

A)#1
B)#2
C)#5
D)#3